Terrace/patio

Reviews of Hampton Inn & Suites Lake Mary At Colonial Townpark

2.5 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 671 out of 1002 reviews" "
Rating 8 - Good. 210 out of 1002 reviews" "
Rating 6 - Okay. 69 out of 1002 reviews" "
Rating 4 - Poor. 31 out of 1002 reviews" "
Rating 2 - Terrible. 21 out of 1002 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was great for one night, staff was very friendly and professional, room was cleaned very well including sheets and bathroom. Our only issue was both our Queen beds made squeaking noses every time someone moved an inch, which kept the four of us up through out the night.
Stayed 1 night in Mar 2024

10/10 Excellent

Siobhan

Travelled with partner
Liked: Cleanliness
The room was very clean and spacious.
Stayed 2 nights in Mar 2024

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is excellent. Good parking. Clean and beautiful facilities.
Stayed 1 night in Mar 2024

10/10 Excellent

roberta

Travelled with family, Business traveller
Very nice property. Check in was very slow as there was only one person working the desk
Stayed 1 night in Mar 2024

10/10 Excellent

Woody

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Feb 2024

2/10 Terrible

Gordon, Fort Worth

Disliked: Staff & service
Stayed 2 nights in Feb 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in a very quiet nice area. Staff were all friendly and attentive. Would definitely stay here again.
Stayed 2 nights in Feb 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Close to shopping and restaurants
Stayed 2 nights in Jan 2024

10/10 Excellent

Holly

Stayed 2 nights in Jan 2024

10/10 Excellent

Julio

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and the staff is very polite and professional. The only real let down was that we were here in Sanford for a soccer tournament and there is a lot of down time after and in between games. Yesterday and Today being (Saturday and sunday) there were very important playoff implicating football games on tv. Unfortunately lfor me the tv did not want to cooperate on the networks broadcasting the games. I requested assistance from the front desk and someone came up to take a look but never returned or fixed the issue. Needless to say, i was annoyed that i couldn't relax and watch the good football games on tv
Stayed 1 night in Jan 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Y
Stayed 1 night in Jan 2024

10/10 Excellent

Matt

Liked: Staff & service, property conditions & facilities
Was surprised that trash was overflowing at the coffee bar at 11:40 at night and not picked up.
Stayed 1 night in Jan 2024

6/10 Okay

Jennifer Van

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean place, but the water was not very warm for showers. Breakfast was warm at best. Lots of bakery items were not available.
Stayed 1 night in Dec 2023

8/10 Good

Louise

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pros: seemingly "safe" area, clean room, comfortable bed, 8 miles from SFB airport Cons: coffee tasted awful, no to go breakfast (flight leaving prior to 6am) corroded bathroom flush button, loose toilet seat, could use
Stayed 1 night in Dec 2023

10/10 Excellent

Jeffrey

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Suhey, Pembroke Pines

Liked: Staff & service
The front desk attendant Melissa and The AGM Carry were amazing as we checked in. Will definitely stay again.
Stayed 1 night in Dec 2023

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Nov 2023

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice part of town.
Stayed 2 nights in Nov 2023

10/10 Excellent

Andrew

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with dining options a few steps away.
Stayed 1 night in Nov 2023

6/10 Okay

Chris

Travelled with pets, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The bed was sunk in and extremely uncomfortable. I asked for regular half and half for the coffee, all they had was flavored, but the staff didnt even check for more. They just what you see is what we have. We wont be back.
Stayed 2 nights in Nov 2023

10/10 Excellent

Muyombi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent for me.
Stayed 4 nights in Nov 2023

10/10 Excellent

chungsien, Sunnyvale

Stayed 1 night in Nov 2023

8/10 Good

Keith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to I-4!
Stayed 1 night in Nov 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding greeting
The greeting at the front desk was exceptional, I was even greeted as a Hilton honors member. The hostess was very capable and friendly and informative, I enjoyed our chat
Stayed 1 night in Nov 2023

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Martha

Stayed 1 night in Nov 2023

8/10 Good

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is excellent value and the service staff was friendly and helpful. Only issue was very little hot water on first night.
Stayed 2 nights in Nov 2023

8/10 Good

Luis

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

10/10 Excellent

BONNIE, Summerfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved our stay here. Nice accommodations and many restaurants close by. Will definitely stay here again.
Stayed 1 night in Oct 2023

10/10 Excellent

Natalie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greeted with kindness. It was easy to find and close to a grocery store and restaurants. Rooms were clean and comfortable
Stayed 1 night in Oct 2023

6/10 Okay

Rodney

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Miriam, MIAMI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at this property would highly recommend

10/10 Excellent

Doug

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome experience
Outstanding customer service and room. Clean and tidy. Will definitely be staying here again.
Stayed 1 night in Oct 2023

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2023

8/10 Good

Yenisey

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Oct 2023

8/10 Good

Ana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to publix - can walk to it and to local restaurants
Stayed 2 nights in Oct 2023

10/10 Excellent

Brent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place for $
Stayed 1 night in Sep 2023

10/10 Excellent

Ira

Stayed 4 nights in Sep 2023

8/10 Good

Richard

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Room was nice, found a empty water bottle under the mattress. Pool was nice however hot did not work.
Stayed 4 nights in Sep 2023

8/10 Good

Adam

Stayed 1 night in Sep 2023

10/10 Excellent

Keith

Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

8/10 Good

Cheryl

Stayed 1 night in Sep 2023

8/10 Good

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

Norman

Travelled with family
Disliked: Cleanliness
Stayed 6 nights in Aug 2023

8/10 Good

Don Michael, Staten Island

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was convenient!!!
Stayed 2 nights in Sep 2023

6/10 Okay

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, great breakfast but problems w room.
Found a dirty napkin w food on it between headboard and mattress! Lots of baby ants! And empty toilet paper roll w no backup. Other than that nice comfortable beds and great breakfast!
Stayed 1 night in Aug 2023

10/10 Excellent

Lydia

Stayed 4 nights in Aug 2023