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Reviews of Hôtel Exquis

3 out of 5
Hôtel Exquis
71 Rue De Charonne, Paris, Paris

Reviews

9.0

Wonderful

Rating 10 - Excellent. 249 out of 451 reviews" "
Rating 8 - Good. 165 out of 451 reviews" "
Rating 6 - Okay. 28 out of 451 reviews" "
Rating 4 - Poor. 5 out of 451 reviews" "
Rating 2 - Terrible. 4 out of 451 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and good for the night. However, there wasn't really a place to be able to open luggage, which seemed unusual for a hotel. Nevertheless, it was a good location not too far from the metro or train station.
Stayed 1 night in Mar 2024
Response from The Front Team on 1 Apr,2024
Dear Jennifer,We thank you for taking the time to leave us a comment. We are delighted that you enjoyed the location of the hotel, It is true that our rooms may seem small, this is still quite common in the Paris region, However we respect the standards in force in French legislation for the surface area of our rooms.Looking forward to welcoming you again at the Exquis Hotel,Best regards,

10/10 Excellent

ross

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quirky and beautiful! Staff were so welcoming and we found the area very well situated for our needs. Would love to visit again.
Stayed 2 nights in Feb 2024
Response from iris on 6 Mar,2024
Hello Ross,We would like to thank you for your compliments and are delighted that your stay with us lived up to your expectations. Our team is always on hand to offer a warm welcome and ensure that our guests have an unforgettable stay. We look forward to welcoming you back to our establishment and providing you with an eccentric and beautiful experience.Best RegardsTeam Exquis

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really friendly staff, room was small but to be expected. Was an option for breakfast downstairs which we didnt have but did look nice.
Stayed 2 nights in Oct 2023
Response from Front desk on 20 Nov,2023
Dear Alexander,Thank you for sharing your thoughts about your stay at the Exquis Hotel!We are very glad to read that you enjoyed the staff and the room,We hope to see you soon,Best regards,

10/10 Excellent

Luwen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very enjoyable stay at this hotel. Highly recommended!
Stayed 3 nights in Aug 2023
Response from The front office on 4 Sept,2023
Dear Luwen,Thank you for taking the time to share your overall impressions about your stay at the Exquis Hôtel.It is always a pleasure to receive such positive feedback.It was pleasing to note that you enjoyed your stay with us and the service we provided.I sincerely hope that we will continue to have the pleasure of welcoming you at the Exquis hotel,Best regards,

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location close to Bastille Square
Stayed 2 nights in Jul 2023
Response from The reception on 22 Jul,2023
Dear John, A huge thank you for this beautiful note! The team at the Exquis is working hard to make your stay perfect and we are very pleased with your feedback. We hope to see you soon at the hotel, Best regards, The reception

8/10 Good

Alexandra

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from La Réception on 21 Jul,2023
Dear Alexandra,We thank you for taking the time to share your comment, it was a pleasure to welcome you. We hope to see you again very soon! The reception

4/10 Poor

Jonathan

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I booked two beds (and paid extra for this) but the hotel only had a double bed room for us and no other options. I don't know whether this was an expedia error or the hotels but it ruined our stay in an otherwise nice hotel.
Stayed 2 nights in Jun 2023
Response from La Réception on 7 Jul,2023
Dear Jonathan,Thank you for taking the time to share your impressions after your recent experience at the Exquis Hotel . However, we are sorry that you were not satisfied with the bed . We hope to see you again very soon in Paris, Best regards, The reception

10/10 Excellent

ruhel

Stayed 2 nights in Jun 2023
Response from la réception on 7 Jul,2023
Dear Ruhel,Thank you for stay at Exquis Hotel.We hope to see you again very soon in Paris, Best regards, The reception

10/10 Excellent

Cynthia, Villa Park

Travelled with family
Very cute hotel that has the little touches. They give you a welcome sleep aromatherapy kit. Small rooms but well presented and very clean. The surrounding neighborhood is vibrant and fun
Stayed 1 night in Jun 2023
Response from Vicky on 10 Jun,2023
Dear Cynthia, A huge thank you for this beautiful note! The team at the Exquis is working hard to make your stay perfect and we are very pleased with your feedback. We hope to see you soon at the hotel, Best regards, The reception

8/10 Good

Zaid

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, lovely place
We really liked the 11th quarter, and the location was great. The place is quirky but nice. However the rooms are really tiny. But that’s often the case in Paris and at this value it’s a trade off that we were OK with.
Stayed 2 nights in Apr 2023
Response from The reception on 16 Apr,2023
Dear Zaid,Thank you for sharing your thoughts about your recent stay at the Exquis Hotel !We are glad to read that you enjoyed the location and the rooms,We hope to see you back at the hotel soon.Best regards,The reception

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful boutique hotel in a gorgeous quiet neighbourhood with plenty of options for dining and drinking. Walking distance to metro stations to connect to rest of Paris. Super friendly and helpful staff. Would high recommend and would visit again
Stayed 2 nights in Apr 2023
Response from The Reception on 10 Apr,2023
Dear Jessica,Thank you for choosing our hotel and for taking the time to share your warm review!We are glad to hear that your stay went well and that you enjoyed the area.We hope to see you again soon!

8/10 Good

Rachelle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are small and quaint but has everything you need. Love the different style in the hotel and rooms. Small elevator but can fit your luggage. Nice touch was the water bottles available in the room. A mini fridge would have been a bonus but for the price was great. Not far from the metro along with amenities near by. Friendly staff. Only complain was the fact that I made a mistake in my booking due to type zone I screwed up dates. Contacted both Expedia and the hotel to see if a change could be made, it was 3 days before and it was a he said she said. Expedia said it was the hotel that wouldn't change the reservation, hotel said it was Expedia. It would have been nice to be accommodated for the issue. Leaves a bit of a negative view on both the property and Expedia.
Stayed 3 nights in Jan 2023
Response from The reception on 30 Jan,2023
Dear Rachelle,Thank for taking time to share your experience with us.It is a real pleasure for us to know that you had a good stay, and that you appreciated the style of the hotel and the staff. Concerning the problem related to your reservation, according to the analysis of your type of reservation, related to the cancellation condition, the deadline was expired. Unfortunately both parties could not do anything, once the deadline passed, you have no more possibility to modify or cancel your reservation, or consequently the first night will be charged as mentioned in your reservation.Best regards

6/10 Okay

Emma

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The corridors were musty so it was clear they didn’t get much airing and was like having to walk through a teenage boy’s room to get to your incredibly tiny (as in barely room for your case) room. Furniture the worse for wear. Huge chips out of a number of things in the room. Think they would have done better to reconfigure the space rather than focus purely on the deco. Also still selling it as renovated in 2015… 7 years are showing. This isn’t a selling point. Area was interesting. Think shoreditch meets Fulham lots of good bars and restaurants
Stayed 1 night in Sep 2022
Response from Matthieu on 15 Nov,2022
Dear Emma, We thank you for your feedback!We are sorry that your stay in our hotel didn't fulfill your expectations. We have bigger rooms than the one you have booked, we could have found a solution for you. Do not hesitate to contact us directly if you are planning to come back!Best regards,

8/10 Good

Natasha, los angeles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sleep here one night before our flight, very very small room, ok for one person or dont book standard room. Interior is cool.
Stayed 1 night in May 2022
Response from HotelExquis on 7 Jul,2022
Hello , The whole team thanks you for your message. We are delighted to know that you enjoyed your stay at the Exquis hotel. We hope to see you again very soon in our hotel. I wish you a good day Team Exquis

10/10 Excellent

Marion

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel decor was quirky and attractive.Pleasant staff, clean room. Our room (Insolite) on the ground floor was spacious with a large wetroom. The bed was very comfortable indeed. We did not hear much noise from the street. We only had a short walk to two different Metro stations. We did not have breakfast as there were so many cafes on our doorstep. Would go back.
Stayed 5 nights in May 2022
Response from HotelExquis on 7 Jul,2022
Hello , The whole team thanks you for your message. We are delighted to know that you enjoyed your stay at the Exquis hotel. We hope to see you again very soon in our hotel. Have nice day Team Exquis

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Run down and it shows.
It feels so run down. There were no places to charge via USB. It was strange that there so many switches for every light in the room. The worst part was when I dropped a jar in my room. When I asked for help I was told there was nobody available to help me pick up the shards of glass. All they provided was an oversized broom that didn't even catch the shards. And what looked like a shoebox. No dustpan in sight. The fire alarm also went off early morning. It's okay if it was an accident and happened once, but it happened twice, and took forever to stop the alarm.
Stayed 4 nights in Sep 2021

10/10 Excellent

Beatrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021

8/10 Good

Isabella

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was amazing and very central to bars and restaurants in the area. The decor was unique and fun which provided a fresh atmosphere. The staff were very accommodating to various requests and questions.
Stayed 4 nights in Sep 2021

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and artsy. Very friendly host like Vicky is an added plus.
Stayed 1 night in Sep 2021

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the hotel!
Hotel Exquis was modern, clean, and funky. Great room, friendly, staff, and great breakfast!
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Exquis is a great hotel - in an area of Paris which is away from the tourist attractions, but has many restaurants and bistros, lots of shopping surrounding it. It's a short metro trip to the tourist attractions ... The price is great.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and really lovely bathroom. There was no coffee and tea making facilities in room only a kettle.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, and very helpful staff.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and cozy hotel!
Super comfortable and cozy place! The decorations are great, the shower was super clean and spacious, and the bed was comfortable and big. Check in and out was easy and we were so happy to be able to store our luggage for a few hours after checkout. Neighborhood felt very local and safe.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with a lot of cool restaurants and cafes. Cool interior design.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely decor, comfortable bed, modern bathroom, helpful reception.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

Florine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice staff, perfect area, clean room
nice staff, perfect area, clean room
Stayed 1 night in Apr 2019

6/10 Okay

Gabriele

Liked: Cleanliness
The hotel is decent. It has a boutique/artsy feel. However it is getting a bit worn around the edges. Worn carpets and needs a repaint. We were aptly warned that the rooms are small but that is fine if everything else is exceptional. My biggest complaint was with the breakfast server. She was scarce and often nowhere to be seen. When she did walk through She clearly understood my few questions but refused to make any attempt to respond In English. She also never smiled. I got the feeling she doesn’t like her job much. The breakfast was otherwise ok. The hotel is in a good location. We found a fantastic crepe literally a few steps away.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing! Staff was great. Hotel was very cool. Cool neighborhood. Will be back next time I'm in Paris!
Stayed 4 nights in Sep 2018

8/10 Good

Mark, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, decent prices, room was quite small, but this is Paris for you.
Stayed 3 nights in Feb 2019

10/10 Excellent

Josefa, Chicago, IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk staff is always super friendly and helpful. The rooms are charming, albeit small, and I love the twinkling lights in the bathrooms. The shower is the best! It is a perfect place to stay for a quick visit and could not be in a better location! I will continue to be a repeat customer.
Stayed 1 night in Feb 2019

8/10 Good

ANTONIA

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Hotel room was rather nice, but limited amenities were supplied. Staff were not as nice as they coupd have been.
Stayed 2 nights in Nov 2018

10/10 Excellent

Shlomit Yaakov, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great boutique hotel
Great boutique hotel, nice staff, great neighbourhood and location
Stayed 3 nights in Oct 2018

4/10 Poor

Rafi, Tel Aviv, Israel

Disliked: Staff & service
Stayed 5 nights in Sep 2018

10/10 Excellent

Pierre

Liked: Cleanliness, room comfort
Wonderful modern hotel. Television didn't work and Wi-Fi acess was spotty.
Stayed 1 night in Sep 2018

8/10 Good

Irina

Liked: Cleanliness, staff & service, property conditions & facilities
Nice little hotel with very friendly staf.
Nice hotel , the room was tiny but very clean. There was no toiletries only soap. That was little bit disappointing with this room price. The staf super friendly help me with my arangments and serve my ariely check out with coffee and crosone at lobby. The area is nice with good restaurants and bar just around the corner.
Stayed 3 nights in Sep 2018

10/10 Excellent

David

Perfectly located
Great location, very helpful staff. Close to Bastille, minutes from Metro, all you need for a weekend trip to Paris.
Stayed 1 night in Sep 2018

8/10 Good

Maria, St Albans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were helpful and friendly. Enjoyed the decor of the bedroom.
Stayed 3 nights in Sep 2018

8/10 Good

Kiks, Lausanne

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and original hotel. Location is ok. Could improve the amenities (towels not the same size, very cheap shower gel). Breakfast should be filled until it closes at 11 (usually at 9-10 a third of the assortment is gone and not replaced). Friendly staff
Stayed 4 nights in Sep 2018

10/10 Excellent

Mark

Funky hotel & great breakfast
Amazing little hotel, funky decor and bright colours, definitely one of the most unusually styled hotels we've stayed in (particularly enjoyed the LED lighting between the black shower tiles). Rooms may look small but compared to similarly priced London hotels it was a LOT more spacious, bed was comfy, plus an air conditioned room was a bonus. Not super close to the Metro but easy enough to walk there (~10 mins). Buffet breakfast was very good. Would definitely stay here again.
Stayed 5 nights in Aug 2018

10/10 Excellent

John

Stayed 2 nights in Aug 2018

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, clean and comfortable. Staff was friendly and helpful. Would recommend !
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service and staff, conveniently situated and clean
Stayed 2 nights in Aug 2018