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Reviews of Hôtel Palais De Chaillot

3 out of 5
Hôtel Palais De Chaillot
35 Avenue Raymond Poincaré, Paris, Ile de France

Reviews

9.0

Wonderful

Rating 10 - Excellent. 287 out of 462 reviews" "
Rating 8 - Good. 127 out of 462 reviews" "
Rating 6 - Okay. 33 out of 462 reviews" "
Rating 4 - Poor. 9 out of 462 reviews" "
Rating 2 - Terrible. 6 out of 462 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Olufunke

The WiFi is as good as them not having wifi…smh
Stayed 2 nights in Mar 2024

10/10 Excellent

alba r

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Mar 2024
Response from Charlotte on 25 Mar,2024
Hi Alba, Many thanks for your rating ! Hotel Palais de Chaillot

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint and literally around the corner from the Eiffel Tower. Breakfast is nice. Room clean and comfy. I loved it!!
Stayed 2 nights in Mar 2024
Response from Charlotte on 25 Mar,2024
Hello Stacy, glad to hear you having a lovely stay with us! You are always welcome back. Best regards, Hotel Palais de Chaillot

10/10 Excellent

Faouzi Xavier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My with and I were pleasantly surprised with this hotel considering the price point. The staff was friendly and accommodating, the location is great, less than 15 minutes from the Eiffel Tower and Arc De Triomphe by foot. I opted for the breakfast option at the time of booking and it saved us quite a bit, I strongly recommend opting for it when booking.
Stayed 4 nights in Mar 2024
Response from Charlotte on 18 Mar,2024
Hello, many thanks for your rating and lovely review! Looking forward to see you again for your next stay in Paris :) Best regards, Hotel Palais de Chaillot

10/10 Excellent

Shiu

Liked: Cleanliness, staff & service
Receptionist are helpful, locations is convenient to see Eiffel Tower, very save surroundings
Stayed 9 nights in Mar 2024
Response from Charlotte on 18 Mar,2024
Hello Shiu, many thanks for your rating and sweet review :) Looking forward you to welcome again soon! Best regards, Hotel Palais de Chaillot

10/10 Excellent

Chase A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024
Response from Charlotte on 17 Mar,2024
Hello,Many thanks for your rating! Looking forward to seeing you again very soon, Best regards, Hotel Palais de Chaillot

10/10 Excellent

Alem, Rockford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room and bathroom, and great location. It is perfect for a solo traveler. I would recommend it.
Stayed 2 nights in Mar 2024
Response from Camille on 11 Mar,2024
Dear AlemWe are all very happy you had a lovely stay with us and are looking forward to welcome you again soon

6/10 Okay

Hafsa

Liked: Staff & service
Stayed 3 nights in Feb 2024

8/10 Good

Natalia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was wonderful! Wish the hotel had more amenities, such as a gym and a fridge in the room.
Stayed 5 nights in Feb 2024
Response from AD on 21 Feb,2024
Dear Natalia, Thank you so much for your review.We took good notes for your suggestions .All the best , Adel,

10/10 Excellent

Tania, powell

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alexander was a great person! Absolutely gave the best recs. This hotel is central to everything. 5 mins to the station , 5 mins to the Eifel tower. Stay was great breakfast was amazing. Try the reserve delicious pastries.
Stayed 2 nights in Feb 2024
Response from Charlotte on 21 Feb,2024
Hi Tania!Many thanks for your feedback! Alexandre and the whole staff were happy to welcomed you :)Best regards,Hotel Palais de Chaillot

10/10 Excellent

Nicola Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was spotlessly clean. They staff were super friendly and helpful. Breakfast was delicious. So close to metro station and sights. Will definitely be returning x
Stayed 3 nights in Feb 2024
Response from Charlotte on 20 Feb,2024
Hi Nicolas Ann,Many thanks for your review, we are glad that you've had a great stay with us, hope to see you soon!Best regards,Hotel Palais de Chaillot

10/10 Excellent

Humberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice property centrally located, room was good and the staff friendly and helpful.
Stayed 3 nights in Feb 2024
Response from Charlotte on 20 Feb,2024
Hi Humberto,Many thanks for your feedback :)Best regardsHotel Palais de Chaillot

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely amazing hotel and the staff was fab location was great
Stayed 2 nights in Feb 2024
Response from Camille on 11 Mar,2024
Hi MichelleThanks a lot for this beautiful feedback.We hope having the pleasure to welcome you again soon

10/10 Excellent

JOAN YVETTE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walk to Trocadero
Stayed 1 night in Dec 2023
Response from Charlotte on 3 Feb,2024
Dear Joan Yvette, many thanks for your review :) Best regards, Hotel Palais de Chaillot

2/10 Terrible

Fang

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Room did’t prepare for customers, no heat dusty all over , no lotion……
Stayed 6 nights in Jan 2024
Response from Charlotte on 30 Jan,2024
Dear Fang,Many thanks for your review and for staying at Hôtel Palais de Chaillot for your stay in Paris.We are sorry that your stay at the hotel did not meet with your expectations and we are sadly surprised the read you as we thought that you enjoyed your stay when you were at the hotel. Our reception team member has done everything she could to solve the turning on issue with the heat that could be solved right away and our housekeeping team checked twice your room before you checked in.We hope that you had a good trip back home and hope to see you again,Best regards,Hotel Palais de Chaillot

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Charlotte on 23 Jan,2024
Hello David,Thank you for your feedback :) Best regards, Hotel Palais de Chaillot

10/10 Excellent

Sarah Brecon Colby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this quirky hotel. The staff are so friendly and accommodating and the location is perfect. It's just a short walk to the Eiffel Tower and the Champs Elysees and just a little further to the Louvre and Notre Dame. The area itself felt really safe, even late at night and the choice of restaurants was outstanding,
Stayed 2 nights in Jan 2024
Response from Charlotte on 23 Jan,2024
Hello Sarah, thank you so much for your complete review! We all appreciated :) See you soon, Best regards, Hotel Palais de Chaillot

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and location 10/10
Stayed 2 nights in Jan 2024
Response from Charlotte on 10 Jan,2024
Hello Jose, thank you for your review! Best regards, Hotel Palais de Chaillot

10/10 Excellent

PATRICIA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Charlotte on 8 Jan,2024
Hello Patricia! Thank you so much for this evaluation! Glad you've enjoyed your stay among us! See you soon, take care, Best regards, Hotel Palais de Chaillot

6/10 Okay

Parys

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The property is quaint and cute. Staff were friendly.
Stayed 6 nights in Dec 2023
Response from Charlotte on 8 Jan,2024
Hello Parys, thank you for your review! See you soon in Paris, Best regards, Hotel Palais de Chaillot

8/10 Good

Tiana

Stayed 3 nights in Jan 2024
Response from Charlotte on 28 Jan,2024
Thank you Tiana :) Hotel Palais de Chaillot

10/10 Excellent

Anllie, Bronx

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to stay in Paris. 14min walk to the Eiffel Tower, 20min walk to the Arc d’ Triumphe, easy access to the metro, which is super easy to ride. Neighborhood is quiet, pharmacies and grocery stores nearby , as well as lots of cafes and restaurant. Great location, great staff. I highly recommend.
Stayed 8 nights in Dec 2023
Response from Charlotte on 31 Jan,2024
Dear Anllie,Many thankns for your sweet review :)We were glad to have welcomed you in our hotel Hotel Palais de Chaillot for your stay in Paris and hope to see you soon!Best regards

10/10 Excellent

Brahim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charlotte and Karim were extremely nice. They were so helpful. This is place is nice, clean, and safe. I would be back anytime when I’m in Paris. Thanks guys for this exceptional service and experience. Merci beaucoup.
Stayed 1 night in Dec 2023
Response from Charlotte on 31 Dec,2023
Hello Brahim,Thank you so much for your review, we appreciated a lot! We are glad that you've had a pleasant stay among us. You are always welcome in Paris!Take care,

10/10 Excellent

mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Charlotte on 24 Dec,2023
Thank you Mary for your fabulous note :) Best regards, Hotel Palais de Chaillot

10/10 Excellent

Rianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everybody was extremely nice and the room was perfect
Stayed 1 night in Dec 2023
Response from Karim on 19 Dec,2023
Hello Rianna, thank you for your review! Take care and hope to see you again in Paris! :) Best regards, Hotel Palais de Chaillot

10/10 Excellent

Jamarl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique hotel near the Eiffel Tower!!
Stayed 1 night in Dec 2023
Response from Karim on 19 Dec,2023
Hello Jamarl, thank you for your review! Take care and hope to see you again in Paris! :) Best regards, Hotel Palais de Chaillot

10/10 Excellent

Manana

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The location of the hotel was excellent, within walking distance to almost all facilities, the room, although small, was clean and clean comfortable, the same can be said about the bath and toilet. And the service staff is very friendly. I would like to highlight Patricia as a very friendly and attentive person. The staff at the front desk always helped with useful information. Breakfast, although a little meager, did not leave you hungry. Lots of different shops nearby, restaurants and bakeries. I'm sure I'll stay there next time too.
Stayed 3 nights in Dec 2023
Response from Charlotte on 18 Dec,2023
Hello Manana, thank you for your complete review! Be sure that all our staff appreciate it, espacially Patricia :) You are welcome again for your future stay in Paris! Best regards, Hotel Palais de Chaillot

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff were WONDERFUL!!! The front desk staff answered all of our questions and were very accommodating!! Great location between metro stations and 2 blocks from viewing the Eiffel Tower!! Would definitely stay there again!!
Stayed 5 nights in Dec 2023
Response from Charlotte on 17 Dec,2023
Hello Susan, thank you for your awsome review! We all appreciated. Hope to see you soon again! Take care, Best regards, Hotel Palais de Chaillot

8/10 Good

Sharlene, Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are great! The room is small but I think that’s normal for Paris. Very walkable area.
Stayed 3 nights in Dec 2023
Response from Charlotte on 17 Dec,2023
Hello, thank you for your review! Effectively, our rooms are Paris' style and size:) Looking forward to welcome you again, Best regards, Hotel Palais de Chaillot

10/10 Excellent

VIRGIL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding staff. Excellent location.
Stayed 3 nights in Dec 2023
Response from Charlotte on 11 Dec,2023
Hi Virgil thank you for your wonderful review :) Hope to welcome you again in Paris! Best regards, Hotel Palais de Chaillot

10/10 Excellent

Sabrina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lonely boutique hotel near the Trocadero
Absolutely loved our stay here! From the moment we arrived we were greeted with kindness by Adel who remembered us every time we came downstairs. Adel offered local recommendations as well. The room was very clean and comfortable and the breakfast was delicious. Would recommend without question!
Stayed 1 night in Dec 2023
Response from Charlotte on 11 Dec,2023
Hello Sabrina! Thank you for your wonderful review, Adel and the whole staff are glad and proud of us! Take care, have a great Xmas! Best regards, Hotel Palais de Chaillot

10/10 Excellent

David

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice cozy hotel in a nice cozy area. The breakfast was delicious in Francois on the rest of the staff were very nice!
Response from Charlotte on 18 Feb,2024
Hi, many thanks for your review! François and the whole staff were pleased to have welcomed you :)

10/10 Excellent

ROSABEL, Elmhurst

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff are very friendly and helpful. The hotel is very clean and near the metro making it easy to go around Paris and it's about 10 minutes walk to the Eiffel Tower
Stayed 4 nights in Dec 2023
Response from Charlotte on 11 Dec,2023
Hello Rosabel, thank you for your review! Take care and hope to see you again in Paris! :) Best regards, Hotel Palais de Chaillot

10/10 Excellent

Joy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Charlotte on 18 Feb,2024
Hi, many thanks for your feedback !

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay here. The location is perfect. Would definitely stay here again and recommend it highly.
Stayed 4 nights in Nov 2023
Response from Camille on 4 Dec,2023
Merci :)

10/10 Excellent

Cindy, Ravenswood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot with wonderful staff
Stayed 2 nights in Nov 2023
Response from Camille on 28 Nov,2023
Thank you so much :)

10/10 Excellent

Lawrence Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and close to the Eiffel Tower.
Response from Camille on 28 Nov,2023
Thank you so much

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we first stepped into the hotel it was a fabulous stay. The gentleman on reception was so lovely, welcoming and great banter, apolgies I cant remember his name. He really just created a great atmosphere and nothing was too much trouble. My favourite hotel in Paris of our 2month experience travelling back and forward for the rugby world cup. Great location, metro close, lovely walk along Seine and minutes to trocadero and eiffle tower. Room was lovely and fabulous bathroom. We stayed in room next to lift and it never bothered me once and I am a light sleeper. Fantastic stay in every way and will def stay again.
Response from Charlotte on 15 Nov,2023
Hello Donna,Thank you so much for your fabulous review!If you talk about my colleague who welcome you on your arrival, his name is Adel, he will be glad to read you :)We hope to see you again in Paris.Take care,Best regards,Hotel Palais de Chaillot

8/10 Good

kamal

Liked: Staff & service, amenities
Friendly staff
Stayed 1 night in Nov 2023
Response from Charlotte on 13 Nov,2023
Hello Kamal, THank you so much for your review! Take care, Best regards, Hotel Palais de Chaillot

10/10 Excellent

David

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent, a 5-10 minute walk to the Trocadéro plaza. The are is super safe. Francois and the rest of the staff were exceptionally friendly and helpful!
Stayed 1 night in Nov 2023
Response from Charlotte on 6 Nov,2023
Hello David! Thank you for your review, we all appreciate it and are looking forward to welcome you again and hope soon! Best regards, Hotel Palais de Chaillot

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is the epitome of what we wanted in Paris. Small boutique hotel in an area near transportation on the metro. You are two blocks from two very functional metro routes. Across the river by four blocks to some other routes that go other very pertinent places within city. Being this is in a more neighborhood setting you’re not on top of the tourist crowds. It’s a very nice area. Beautiful buildings and quite a few embassies too. Beef safe. Had a nice small grocery and great cafe for breakfast on the block as well as pharmacy across street. Hotel itself has very small rooms. We didn’t mind but if that’s an issue for you then just be aware of that. Lastly, the staff are incredibly nice and helpful. They literally go out of their way to help you and welcome you.
Stayed 3 nights in Oct 2023
Response from K on 29 Oct,2023
Hello Daniel! What an incredible review you left us! It makes us so greatful and proud of all of us! Our clients are like our family, we are feel glad to make them happy and feel like at home :) We are looking forward to welcome you on your next trip in Paris! Take care, Hotel Palais de Chaillot

10/10 Excellent

Andrew, Santiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was small and cosy, the staff were extremely nice, friendly and polite. I thoroughly enjoyed my stay.
Stayed 3 nights in Oct 2023
Response from Charlotte on 23 Oct,2023
Hello, thank you so much for your sweet review :) We are glad that you had a great stay among us and are looking forward to see you soon ! Best regards, Hotel Palais de Chaillot

10/10 Excellent

Fabiola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location.
Stayed 3 nights in Oct 2023
Response from Charlotte on 22 Oct,2023
Hello, thank you for your review! Hotel Palais de Chaillot

10/10 Excellent

Melinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family enjoyed our stay very much. The staff is truly the best. François the manager went out of his way to introduce himself and provide a list of activities and food recommendations. Charlotte at the front desk was so helpful and kind. Anything we needed she was always willing to help. We enjoyed talking with her. She even made sure to leave more of the yummy chocolate candies out for us because she knew we loved them so much. I loved that she thought of us. Patricia who is in charge of the breakfast had such a kind spirit and made us feel welcomed and cared for as well. Besides the staff, the rooms were very very clean (great cleaning crew) and beds were comfortable. We had a great view of the sunrise and top of the Eiffel tower from the 6th floor. WIFI was unreliable being that high up, so keep that in mind when booking a higher floor if that's important to you. I did mention to staff the issue and was met with kindness and a helpfulness to try and resolve the issue. We would definitely stay here again. Also, make sure to try their Orangeade they put out as a refreshment in the afternoon. It's delicious. Merci!
Stayed 3 nights in Oct 2023
Response from Charlotte on 15 Oct,2023
Hello Melinda! What an incredible review you left us! It makes us so greatful and proud of all of us! Our clients are like our family, we are feel glad to make them happy and feel like at home :) We are looking forward to welcome you on your next trip in Paris! Take care, Hotel Palais de Chaillot

10/10 Excellent

marina

Liked: Amenities
Very cozy hotel situated 5 min of walking to Eiffel tower. You can literally see sunrise at 8am in the morning wile having your cup of coffee with a delicious croissant or pain au chocolate. Highly recommend this place
Stayed 9 nights in Oct 2023
Response from Charlotte on 15 Oct,2023
Hello, thank you for your nice review and recommendation! Effectively, we are lucky to be in an exceptionnal location! Take care, Hotel Palais de Chaillot

10/10 Excellent

Maria Rosario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful staff
Stayed 3 nights in Oct 2023
Response from Charlotte on 15 Oct,2023
Hello, thank you very much foryour review :) Hotel Palais de Chaillot

10/10 Excellent

Alexis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great hotel
Stayed 2 nights in Sep 2023
Response from Karim on 10 Oct,2023
We greatly appreciate your glowing feedback and thank you for taking the time to do so.We always work with pleasure to satisfy our customers' expectations and we do our best.Chaillot team

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a quaint hotel with lots of personality. All the staff were pleasant, helpful and very accommodating. The location is a 5 minute walk to the Eiffel Tower and lots of restaurants. The room was clean and the bathroom was well stocked. The rooms are small but that is Paris charm. Would definitely stay again.
Stayed 2 nights in Sep 2023
Response from Charlotte on 8 Oct,2023
Daer Pamela, thank you very much for your review, we all appreciate! You are welcome if you come back in Paris! Best regards, Hôtel Palais de Chaillot

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I Will Be Back
From the time we arrived at the hotel we were greeted by friendly helpful staff, the rooms were impeccable and cleaned every day,
Stayed 1 night in Sep 2023
Response from Charlotte on 2 Oct,2023
Hi Brian! Thank you so much for your kind review, which make all staff very glad :) You are welcome when you want, with pleasure ! Charlotte

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and Cute property walkable to Eiffel tower, restaurants and shopping! Loved the location and felt perfectly safe since it was just me and my little girl!
Stayed 3 nights in Jul 2023
Response from Charlotte on 2 Oct,2023
Hello Mary! Thank you very much for your review! We are reassured to hear that you and your kid felt safe in our property area and found our hotel cute :) Please come back when you want! Best regards, Charlotte