Balcony

Reviews of Grand Powers

5 out of 5
Grand Powers
52 Rue Francois 1er, Paris

Reviews

9.6

Exceptional

Rating 10 - Excellent. 171 out of 200 reviews" "
Rating 8 - Good. 17 out of 200 reviews" "
Rating 6 - Okay. 8 out of 200 reviews" "
Rating 4 - Poor. 0 out of 200 reviews" "
Rating 2 - Terrible. 4 out of 200 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

An

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Noel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time here. Service was amazing. It is close to shopping and cafes. Would stay again.
Stayed 4 nights in Apr 2024

10/10 Excellent

Alejandro

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Minh

Stayed 2 nights in Mar 2024

10/10 Excellent

Chatchakorn

Stayed 4 nights in Feb 2024
Response from Hugo Pernin - Guest Experience Manager on 23 Mar,2024
Dear Chatchakorn,Thank you for your glowing five-star review! We're thrilled to hear you enjoyed your stay with us. We look forward to welcoming you back soon!Sincerely,

10/10 Excellent

Alesia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was great
Stayed 2 nights in Jan 2024
Response from Hugo Pernin Guest Experience Manager on 9 Mar,2024
Dear Alesia,Thank you for the perfect score! We're overjoyed to learn that you had a great time at our hotel. Our team is dedicated to ensuring each guest has a memorable experience, and your feedback is truly rewarding. We look forward to hosting you again soon.Warm regards,

10/10 Excellent

Jagjeet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Hugo Pernin Guest Experience Manager on 9 Mar,2024
Dear Jagjeet,Thank you for the perfect score! We're overjoyed to learn that you had a great time at our hotel. Our team is dedicated to ensuring each guest has a memorable experience, and your feedback is truly rewarding. We look forward to hosting you again soon.Sincerely,

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Hugo Pernin Guest Experience Manager on 9 Mar,2024
Dear Cynthia,Thank you so much for the glowing 5-star review! We're thrilled to hear that you had a fantastic experience during your stay with us. We look forward to welcoming you back for more memorable moments in the future.Warm regards,

10/10 Excellent

Samira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from Hugo Pernin Guest Experience Manager on 9 Mar,2024
Dear Samira,We're delighted to receive your 10/10 review! It's fantastic that you appreciated our efforts to make your stay exceptional. Your positive feedback is a great source of motivation for our team. We can't wait to welcome you back and exceed your expectations once again.Best regards,

10/10 Excellent

William J, Santa Clara

Stayed 4 nights in Dec 2023

10/10 Excellent

AppleID

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Hugo Pernin Guest Experience Manager on 9 Feb,2024
Dear AppleID,Your glowing feedback and 5-star rating have truly made our team proud. Thank you for being a part of our journey.Sincerely,

10/10 Excellent

Gurpreet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property walking distance from great shopping. Great customer service, very attentive to your needs.
Stayed 3 nights in Dec 2023
Response from Hugo Pernin Guest Experience Manager on 9 Feb,2024
Dear Gurpreet,A big thank you for your wonderful 5/5 review! We're dedicated to providing excellent customer service, and we're grateful for your recognition.Sincerely,

10/10 Excellent

Viktor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and clean location. Service and hospitality is amazing.
Stayed 7 nights in Nov 2023
Response from Hugo Pernin Guest Experience Manager on 9 Feb,2024
Dear Viktor,We're thrilled to have exceeded your expectations! Thank you for the stellar 5-star review and for choosing us.

10/10 Excellent

AKRAM, boca raton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing Sofia at front desk made a lot of effort trying to make our stay beautiful and comfortable bar area is nice we had a welcome champagne drink will stay again
Stayed 3 nights in Nov 2023
Response from Hugo Pernin Guest Experience Manager on 9 Feb,2024
Dear Akram,Thank you so much for your kind words! We're delighted to hear that you had a wonderful stay with us. Sofia at the front desk is truly exceptional, and we're thrilled that her efforts contributed to making your stay beautiful and comfortable. It's fantastic to know that you enjoyed the bar area and the welcome champagne drink – we believe in creating memorable experiences for our guests. We look forward to welcoming you back for another enjoyable stay. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.Sincerely,

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Hugo Pernin Guest Experience Manager on 9 Feb,2024
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had such a positive experience.

10/10 Excellent

Gillian

Travelled with family
This is an exceptional hotel in a great location just blocks from many main attractions and shopping. It’s always hard to know exactly where to stay in Paris because there are so many options, but I was really pleased with our choice this time and would definitely stay here again. Grand Powers also stands out for their exceptional service. While everyone we dealt with was helpful, Hugo in particular went above and beyond to assist us with multiple things during our stay.
Stayed 4 nights in Oct 2023
Response from Hugo Pernin Guest Experience Manager on 4 Nov,2023
Dear Gillian,Thank you for taking the time to leave such a wonderful review! We're thrilled to hear that you found our hotel exceptional and our location ideal for exploring the many attractions and shopping opportunities in Paris. Choosing the right place to stay in this beautiful city can be challenging, so we're delighted that you were pleased with your choice and would consider staying with us again. We're also pleased to hear that our exceptional service, made your stay even more memorable. We look forward to welcoming you back and providing another outstanding experience in the future.Warm regards,

10/10 Excellent

calum

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was in a great location to explore Paris. Staff were welcoming and friendly, and very helpful when our flight was cancelled.
Stayed 2 nights in Sep 2023
Response from Hugo Pernin Guest Relation Supervisor on 7 Oct,2023
Dear calum,Thank you for choosing to stay with us! Your presence brightened our hotel, and we can't wait to welcome you back

10/10 Excellent

Aminata

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing. They went above and beyond to make sure I had a wonderful time.
Stayed 5 nights in Sep 2023
Response from Hugo Pernin Guest Relation Supervisor on 7 Oct,2023
Dear Aminata,We're grateful you chose our hotel for your stay. Your kind words and positive energy were truly appreciated!"

10/10 Excellent

Eli

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Take away coffee at 52 Cafe was slow.
Stayed 1 night in Sep 2023
Response from Hugo Pernin Guest Experience Manager on 4 Nov,2023
Dear Eli,Thank you for choosing to stay at our hotel and for sharing your feedback on Expedia. We're delighted to hear that you had an overall perfect experience during your stay. However, we apologize for any inconvenience you may have experienced with the service at our café. Your feedback is important to us, and we will address this issue to ensure a more prompt and efficient service in the future. We appreciate your kind words and your recommendation, and we hope to welcome you back for an even more enjoyable visit.Warm regards,

2/10 Terrible

Mark

Stayed 2 nights in Sep 2023
Response from Hugo Pernin Guest Relation Supervisor on 7 Oct,2023
Dear Mark,Thank you very much for your feedback.Could you please clarify your review and tell us how we can improve ?Sincerly

10/10 Excellent

Andre

Liked: Amenities
Beautiful decoration and very serviceable staff
Stayed 2 nights in Sep 2023
Response from Hugo Pernin Guest Relation Supervisor on 9 Sept,2023
Dear Andre,Thank you very much for this lovely feedback following your stay with us.Looking forward to welcoming you for another stay.Sincerely

10/10 Excellent

Sheila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first trip to Paris and the Grand Powers helped make it a perfect experience.The service was impeccable and the area was close to many sites and restaurants.
Stayed 2 nights in Aug 2023
Response from Hugo Pernin - Guest Relation Supervisor on 24 Aug,2023
Dear Sheila,Thank you very much for this stunning feedback following your stay with us.We are all looking forward to welcoming you again.Sincerely,

10/10 Excellent

Jon

Stayed 4 nights in Aug 2023

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent! Very friendly and helpful staff and all around terrific experience in a great location.
Stayed 4 nights in Aug 2023
Response from Hugo Pernin Guest Relation Supervisor on 22 Aug,2023
Dear Adam,Thank you for your wonderful review! We're thrilled to hear that you had an excellent experience at our hotel. Our team is delighted that their friendliness and assistance contributed to your positive stay. We're glad you enjoyed our great location as well. Looking forward to welcoming you back for another terrific experience!Sincerely,

10/10 Excellent

Craig

Liked: Cleanliness
Stayed 2 nights in Aug 2023
Response from Hugo Pernin Guest Relation Supervisor on 22 Aug,2023
Dear Craig,Thank you very much for your feedback following your stay with us.Looking forward to welcoming you again.Sincerely,

6/10 Okay

Minal

Liked: Cleanliness
Stayed 2 nights in Aug 2023
Response from Hugo Pernin Guest Relation Supervisor on 22 Aug,2023
Dear Minal,Thank you for taking the time to share your feedback. We appreciate your stay at our hotel. If there's anything specific you'd like to discuss regarding your experience, please don't hesitate to contact our team directly. We hope to have the opportunity to welcome you back in the future.Sincerely,

10/10 Excellent

Ali

Liked: Cleanliness
Stayed 4 nights in Aug 2023
Response from Hugo Pernin Guest Relation Supervisor on 5 Sept,2023
Dear Ali, Thank you very much for this lovely feedback following your stay with us.We are looking forward to welcoming you again.Sincerely,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Broken shower but good service recovery
Our room was not ready since we arrived early. Once we got to our room the hot water didn’t work in the shower. After some time attempting to repair, we were moved to a new upgraded room which was nice. The clothes steamer we requested didn’t work and we were charged $100 for it. We notified staff of the error and it was taken off our bill. Unfortunate glitches in an otherwise memorable stay. Staff were very responsive!
Stayed 5 nights in Jul 2023
Response from Hugo Pernin Guest Relation Supervisor on 22 Aug,2023
Dear guest,We truly appreciate your feedback regarding your recent stay. We apologize for the initial inconveniences you faced with the room readiness and the hot water issue. However, we're pleased that our team was quick to address the situation and provide you with an upgraded room. We're also glad we could resolve the issue with the clothes steamer charge promptly. Despite these hiccups, we're delighted that our staff's responsiveness made your stay memorable. We hope to have the pleasure of welcoming you back for a flawless experience in the future.Sincerely,

10/10 Excellent

KaiNing

Stayed 1 night in Jul 2023
Response from Hugo Pernin Guest Relation Supervisor on 2 Aug,2023
Dear KaiNing,Thank you for taking the time to share your feedback with us! We are delighted to hear that you had an excellent stay at our property. Our team takes great pride in providing amazing service. Your kind words are truly appreciated, and we hope to welcome you back for another enjoyable experience in the future!Sincerely,

10/10 Excellent

cristina

Stayed 3 nights in Jul 2023
Response from Hugo Pernin Guest Relation Supervisor on 22 Aug,2023
Dear cristina,Thank you very much for this lovely feedback following your stay with us.Looking forward to welcoming you again.Sincerely

10/10 Excellent

Joseph

Travelled with family
Liked: Property conditions & facilities
The staff at this property are amazing. Very convenient. Very clean. Good ac. Well sized rooms. Excellent stay overall.
Response from Hugo Pernin Guest Relation Supervisor on 2 Aug,2023
Dear Joseph,Thank you for sharing your feedback about your recent stay with us! We're thrilled to hear that you had an excellent experience overall and enjoyed the convenience, cleanliness, and well-sized rooms at our property. Our staff takes great pride in providing amazing service, and your kind words are truly appreciated. We look forward to welcoming you back for another fantastic stay in the future!

10/10 Excellent

Karl, Alexandria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Grand Powers is a wonderful boutique hotel located in a very tony section of Paris. We had adjoining rooms, which were very spacious for our 4 person family, especially for Paris standards. But it is the staff that sets this hotel apart. The service is the best you will find anywhere. Truly 5 star. Bravo Grand Powers!
Stayed 4 nights in Jun 2023
Response from Hugo Pernin Guest Relation Supervisor on 2 Aug,2023
Dear Karl,Thank you for your glowing review of the Grand Powers! We are thrilled to hear that you had a wonderful experience in our boutique hotel and that the spacious adjoining rooms accommodated your family perfectly. It is our dedicated staff's mission to provide exceptional service, and we're delighted that their efforts made your stay truly 5-star. We appreciate your kind words and look forward to welcoming you back soon!

10/10 Excellent

arthur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful hotel
Beautiful hotel with excellent service. Not cheap but higher price was justified. Also, we were with our granddaughter so we paid for a larger room. Very spacious and quiet. Staff was professional and made every effort to keep us happy. Well located to many sites. About a 10-15 minute walk to Metro. Breakfast was OK but nothing special. Would definitely stay here again.
Stayed 5 nights in Apr 2023
Response from Hugo Pernin Guest Relation Supervisor on 2 Aug,2023
Dear Arthur,Thank you for your kind words! We're glad you enjoyed your stay at our beautiful hotel and appreciated the excellent service provided by our professional staff. We look forward to welcoming you back in the future!

10/10 Excellent

Dan George

Stayed 1 night in May 2023
Response from Hugo Pernin Guest Relation Supervisor on 30 May,2023
Dear Dan George,We're delighted that you enjoyed your stay with us and thank you for sharing your experience with other travelers! We look forward to welcoming you back for another unforgettable stay.

10/10 Excellent

Jamyria

Stayed 4 nights in Apr 2023
Response from Hugo Pernin Guest Relation Supervisor on 30 May,2023
Dear Jamyria,We're delighted that you enjoyed your stay with us and thank you for sharing your experience with other travelers! We look forward to welcoming you back for another unforgettable stay.

10/10 Excellent

Arian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel , great location , staff was friendly helpful and prompt. Would definitely go there again without any hesitation.
Stayed 1 night in May 2023
Response from Hugo Pernin Guest Relation Supervisor on 13 May,2023
Dear Arian,We're delighted that you enjoyed your stay with us and thank you for sharing your experience with other travelers! We look forward to welcoming you back for another unforgettable stay.

10/10 Excellent

Chia Hung, Taipei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the most comfortable hotel I stayed in Paris. Among all the compliments I can offer, three stand out. Location within the golden triangle is so so convenient for easy access to shopping and dining, while you don’t feel noisy or unsafe. Cafe 52 is super for an easy lunch, offering really enjoyable and beautiful dishes. Last but probably the most important, all every staff is engaging communicating and feel welcoming from heart. We got so spoiled by their fluent English that sometime I ask am I really in Paris.
Stayed 2 nights in Apr 2023
Response from Hugo Pernin Guest Relation Supervisor on 27 Apr,2023
Dear Chia Hung,Thank you for taking the time to share your positive experience at the hotel. We're glad to hear that you found our location convenient and enjoyable, and that our staff made your stay even more memorable. We strive to provide excellent service and we're happy to know that we succeeded in doing so. We hope to welcome you back in the future.Best Regards

10/10 Excellent

Mustafa Emir

Stayed 3 nights in Apr 2023
Response from Hugo Pernin - Guest Relation Supervisor on 20 May,2023
Dear Mustafa,We're delighted that you enjoyed your stay with us and thank you for sharing your experience with other travelers! We look forward to welcoming you back for another unforgettable stay.

8/10 Good

Theresa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice but small. We opted for a balcony but it was too cold/wet to use it. The downstairs restaurant was fine for breakfast but very limited for dinner options. I would have liked another option.
Stayed 4 nights in Apr 2023
Response from Hugo Pernin Guest Relation Supervisor on 27 Apr,2023
Dear Theresa,Thank you for sharing your feedback with us. We're glad to hear that you enjoyed your room, but we apologize that you couldn't use the balcony due to the weather.We will take your comments regarding the breakfast into consideration as we strive to improve our offerings.

10/10 Excellent

Myra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful time at Grand Powers. The property was beautiful, staff was friendly and went above and beyond with their service. We will definitely stay there again on our next trip to Paris!
Stayed 6 nights in Mar 2023
Response from Hugo Pernin Guest Relation Supervisor on 19 Apr,2023
Dear Myra,Thank you for taking the time to share your positive feedback about your recent stay at our hotelSincerely,

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023
Response from Hugo Pernin Guest Relation Supervisor on 19 Apr,2023
Dear Diana,Thank you for taking the time to share your positive feedback about your recent stay at our hotelSincerely,

10/10 Excellent

Kou Pin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful small hotel that is full of service and top luxury. Definitely will book again when I return to Paris.
Stayed 3 nights in Mar 2023
Response from Hugo Pernin Guest Relation Supervisor on 18 Mar,2023
Dear Kou Pin,Thank you for taking the time to share your positive feedback about your recent stay at our hotelSincerely,

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful boutique hotel in the heart of Paris. We stayed in the Suite Elegance which was incredible. Amazing views of the Eiffel Tower, worth the extra. Breakfast was really fresh with a great buffet as well as cooked options. A special mention to Christine from the concierge who arranged all our restaurants and was a wealth of information for our weekend.
Stayed 2 nights in Feb 2023
Response from Hugo Pernin - Guest Relation Supervisor on 21 Feb,2023
Dear James G.Thank you for your amazing feedback on your recent stay with us and we are delighted to read such a high praise of our service. Our team is dedicated to our guest satisfaction and comfort and I am happy to see that you felt it.We will be very pleased to welcome you again soon.Best regards,

10/10 Excellent

Shay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly staff. We'll stay again.
Stayed 1 night in Jan 2023
Response from Hugo Pernin Guest Relation Supervisor on 14 Jan,2023
Dear ShayThank you very much for this lovely feedback about your stay with us. We are happy to read you enjoyed your journey at the Grand Powers. We will be glad to welcome you again on your future stay in Paris. Best regards,

10/10 Excellent

THU NGA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Like the king bedroom more than a twin bedroom.
Response from Hugo Pernin Guest Relation Supervisor on 14 Jan,2023
Dear THU NGAThank you very much for this lovely feedback about your stay with us. We are happy to read you enjoyed your journey at the Grand Powers. We will be glad to welcome you again on your future stay in Paris. Best regards,

10/10 Excellent

Sindy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel position and staff… highly recommend
Response from Hugo Pernin Guest Relation Supervisor on 25 Dec,2022
Dear Sindy, Thank you very much for this lovely feedback about your stay with us. We are happy to read you enjoyed your journey at the Grand Powers. We will be glad to welcome you again on your future stay in Paris. Best regards,

10/10 Excellent

moshe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was nice and accomodating and the room was clean and very pretty and a nice size for paris
Response from Hugo Pernin Guest Relation Supervisor on 10 Dec,2022
Dear Moshe,The entire team is joining me to say a huge thank you for such a lovely and kind comment about your stay with us.We are absolutely thrilled to read your review and to see that your stay matched your expectations in every way. We loved having you staying with us and we hope to see you again anytime soon on a future visit of Paris.Thank you so much for your kind words, it really means a lot to us.Sincerely,

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is such a gem in Paris. Close to fantastic shopping, dining, and metro. The staff was unbelievably friendly. Such a chic stay.
Stayed 2 nights in Nov 2022
Response from Hugo Pernin Guest Relation Supervisor on 26 Nov,2022
Dear Angela,Thank you very much for this lovely feedback about your stay with us.We are happy to read you enjoyed your journey at the Grand Powers.We will be glad to welcome you again on your future stay in Paris.Best regards,Hugo PerninGuest Relation Supervisor

10/10 Excellent

Angela

Stayed 1 night in Nov 2022

10/10 Excellent

Richard

Stayed 1 night in Nov 2022
Response from Hugo Pernin Guest Relation Supervisor on 26 Nov,2022
Dear Richard,Thank you very much for this lovely feedback about your stay with us.We are happy to read you enjoyed your journey at the Grand Powers.We will be glad to welcome you again on your future stay in Paris.Best regards,Hugo PerninGuest Relation Supervisor