Courtyard

Reviews of Park City Peaks Hotel

3.5 out of 5
Park City Peaks Hotel
2346 Park Avenue, Park City, UT

Reviews

9.4

Exceptional

Rating 10 - Excellent. 828 out of 1105 reviews" "
Rating 8 - Good. 195 out of 1105 reviews" "
Rating 6 - Okay. 55 out of 1105 reviews" "
Rating 4 - Poor. 19 out of 1105 reviews" "
Rating 2 - Terrible. 8 out of 1105 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Chelsy

Liked: Cleanliness, staff & service, property conditions & facilities
close to everything without being in the crazy center of everything
Stayed 1 night in Apr 2024

10/10 Excellent

Ron

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the place affordable price and close to many parks for ski and more good staff and service
Stayed 2 nights in Apr 2024

8/10 Good

Tim

Liked: Staff & service
The property is ok has potential. A tad worn. Some aspects updated. Some need to be done. Have stayed a couple times. It’s good for the price. Some rooms quieter than others. This last one was not
Stayed 1 night in Apr 2024
Response from GM on 14 Apr,2024
Dear Tim, Thank you for taking a moment to share your experience. We are so glad to know our great value was part of making your visit successful. However, we want to apologize for the excessive noise due to other guests in the hotel. We have some challenges with a remodeled 1985 building, and sound is definitely one. Feedback like yours gives us such valued insight to improve our guest experience; therefore, we appreciate your comments! We are grateful for your patience, and we hope you will consider staying with us the next time your travels bring you to Park City.Safe travels,Jason GrayGeneral Manager

6/10 Okay

Terri

Travelled with partner
I found the room set up very inconvenient. There was a small sink with no real usable counter space located outside the bathroom so if you need to use it at night, you wake up your partner. Not soundproof, could hear everything in the hallways. Overall average. I guess I expected something nicer.
Stayed 2 nights in Apr 2024
Response from GM on 14 Apr,2024
Dear Terri, Thank you for taking a moment to share your experience. Please accept our sincere apologies for the excessive noise due to other guests in the hotel. We have some challenges with a remodeled 1985 building, and sound is definitely one. We also apologize for not meeting your expectations regarding your room layout. Feedback like yours gives us such valued insight to improve our guest experience; therefore, we appreciate your comments! We are grateful for your patience, and we hope you will consider staying with us the next time your travels bring you to Park City.Safe travels,Jason GrayGeneral Manager

10/10 Excellent

Heeyoung

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Indoor and outdoor swimming pool was great!
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from GM on 13 Apr,2024
Dear Michael, Thank you for your terrific rating of your recent visit to Park City Peaks Hotel. We are thrilled you enjoyed your stay, and your comments were a pleasure to read. We look forward to sharing your compliments with our team. Please come back and visit us soon!Safe travels,Jason GrayGeneral Manager

10/10 Excellent

Sanja, Bernardsville

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay.
Stayed 6 nights in Mar 2024
Response from General Manager on 9 Apr,2024
Dear Sanja,It was a pleasure to read your fantastic review of the Park City Peaks Hotel. We strive to provide our guests with outstanding hospitality, and your compliments serve as an encouragement to all of us. Thank you for the recommendation, and we hope to be your hotel of choice every time you visit Park City!Safe travels,Jason Gray,General Manager

10/10 Excellent

Christian

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was on point!
Stayed 3 nights in Mar 2024

6/10 Okay

Danelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Shower never got very hot, even after talking to them about it. Very noisy hallways, and thin walls. But nice room, great lobby, and the staff was friendly.
Stayed 1 night in Apr 2024
Response from gm on 7 Apr,2024
Dear Danielle, Thank you for taking a moment to share your experience. We are so glad to know our accommodations, lobby and associates were part of making your visit successful. However, we want to apologize for the excessive noise due to other guests in the hotel. We have some challenges with a remodeled 1985 building, and sound is definitely one. Feedback like yours gives us such valued insight to improve our guest experience; therefore, we appreciate your comments! We are grateful for your patience, and we hope you will consider staying with us the next time your travels bring you to Park City.Safe travels,Jason GrayGeneral Manager

10/10 Excellent

Deanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay.
Stayed 4 nights in Mar 2024
Response from gm on 6 Apr,2024
Dear Deanna, Thank you for writing a review of your recent visit to Park City Peaks Hotel. We are thrilled you enjoyed your stay, and your comment was a pleasure to read. We look forward to sharing your compliments with our team. Please come back and visit us soon!Safe travels,Jason GrayGeneral Manager

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Clifford

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great decor, friendly and helpful staff, rooms impeccable and shuttle to the ski slopes or downtown. Highly recommended.
Stayed 4 nights in Mar 2024
Response from General Manager on 4 Apr,2024
Dear Clifford,We are so happy you chose Park City Peaks Hotel for your recent ski getaway. Reading your comments absolutely made our team's day! Our location is one of our greatest features, so thank you for pointing that out for future travelers. We are glad you had an enjoyable stay and hope to welcome you back very soon.Safe travels,Jason Gray,General Manager

8/10 Good

Joseph, Dunkirk

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient shuttle service to park city mountain. Nice onsite restaurant. Breakfast included was okay just no variety.
Stayed 6 nights in Mar 2024
Response from Art D on 4 Apr,2024
Dear Joseph, thank you very much for the kind review! We work hard to deliver excellent hospitality and we appreciate you highlighting our shuttle service.We hope to see you soon here in Peaks HotelSafe travels,Art Dela RosaFront Office Manager

10/10 Excellent

Niki

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We love staying here it’s one of our favorite spots. The pool is amazing!
Stayed 1 night in Apr 2024
Response from General Manager on 4 Apr,2024
Dear Niki,It is great to read your travels brought you back to see us again. Thank you very much for the terrific comments about our refreshing indoor-outdoor pool. We are delighted our hotel offers everything needed for you to enjoy a relaxing stay. It is always our pleasure hosting you, and we look forward to your next stay at Park City Peaks Hotel.Safe travels,Jason Gray,General Manager

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value
Stayed 5 nights in Mar 2024
Response from General Manager on 2 Apr,2024
Dear Laura,Thank you for the excellent review. We are glad that your stay was enjoyable and that we were able to exceed all of your expectations for a great price. We appreciate you taking the time to leave your kind remarks, and we thank you for choosing Park City Peaks Hotel. We hope to have the opportunity to welcome you back soon.Safe travels,Jason Gray,General Manager

10/10 Excellent

Vita

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a gem in the area! Centrally located. Nice clean rooms. Great hot tub, pool and spa area. Onsite coin laundry available. Loved the little touch with cookies and hot chocolate in the evening. Front desk was really nice and helpful. All in all great experience and highly recommend it!
Stayed 1 night in Apr 2024
Response from Art D on 3 Apr,2024
Dear Vita, thank you for your kind review, we are glad that you have enjoyed our amenities including our hot chocolate with cookies. We figured this would be a warmth welcome to our guest back from the ski resorts. We will make sure to share this to our team, our friendly staff would be so happy knowing that we exceeded your expectations. Looking forward on seeing you again here in Peaks Hotel.Safe travels,Art Dela RosaFront Office Manager

10/10 Excellent

MIRIAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was absolutely phenomenal. I would Stay here again without a doubt.
Stayed 3 nights in Mar 2024
Response from General Manager on 2 Apr,2024
Dear Miriam,Thank you for your generous review of Park City Peaks Hotel. We strive to provide an extraordinary guest experience in a contemporary and enriching setting, and your comments are confirmation that we are meeting our goals in service excellence. We look forward to sharing your kind compliments with our team, and we would love to welcome you back again soon!Safe travels,Jason Gray,General Manager

10/10 Excellent

Gerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from General Manager on 3 Apr,2024
Dear Gerry,Thank you for sharing a rating of your recent visit to Park City Peaks Hotel. We are thrilled you enjoyed your stay, and we very much appreciate your five-star recommendation. Please come back and visit us soon!Safe travels,Jason Gray,General Manager

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Janusz, Carmichael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, perfect location and amenities
Stayed 6 nights in Mar 2024

8/10 Good

lukasz

Stayed 5 nights in Mar 2024
Response from General Manager on 15 Apr,2024
Dear lukasz,Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting Park City. It was our pleasure accommodating you. We hope you will make Park City Peaks Hotel your home away from home whenever your travels bring you to our area.Safe travels,Jason Gray,General Manager

10/10 Excellent

Leslie, Herriman

Stayed 1 night in Mar 2024

10/10 Excellent

Yvonne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shuttle service to the ski resorts and the main street area in the evenings was nice to have.
Stayed 4 nights in Mar 2024

8/10 Good

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I first stayed at the Peaks Hotel 25 years ago, and it still the best value hotel on Park City!
Stayed 4 nights in Mar 2024

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to everything Park City
Stayed 2 nights in Mar 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from GM on 24 Mar,2024
Dear Joseph, Thank you for leaving an awesome rating of your recent visit to Park City Peaks Hotel. We are thrilled you enjoyed your stay. Please come back and visit us soon!Safe travels,Jason GrayGeneral Manager

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location to ski resorts and downtown Main Street. Staff was friendly and very helpful.
Stayed 3 nights in Mar 2024

10/10 Excellent

Haley

Stayed 1 night in Mar 2024
Response from GM on 23 Mar,2024
Dear Haley, Thank you for choosing Park City Peaks Hotel. We were pleased to see that we exceeded your expectations with our incredible amenities and great accommodations. It was such a pleasure to have you! If you find yourself in our area again, we hope to have another opportunity to host you.Safe travels,Jason GrayGeneral Manager

8/10 Good

Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Experience was great! There were a few times the noise level was a bit higher than expected.
Stayed 3 nights in Mar 2024
Response from General Manager on 21 Mar,2024
Dear Cindy,Thank you for the kind comments regarding your stay. We are delighted you enjoyed so much about your time with us. However, we are sorry for any noise that disrupted your visit. Please let our front desk associates know during your future stays, and we will do our best to ensure a flawless experience. It was a pleasure to have you as our guest, and we hope to welcome you back whenever you return to Park City.Safe travels,Jason Gray,General Manager

8/10 Good

Christian, Henderson

Stayed 1 night in Mar 2024
Response from General Manager on 10 Apr,2024
Dear Christian,We are pleased we met your expectations for a memorable stay at Park City Peaks Hotel, and we appreciate you sharing your rating with other travelers. We look forward to seeing you on your next visit to the area!Safe travels,Jason Gray,General Manager

8/10 Good

Michael

Stayed 1 night in Mar 2024

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and convenient
Stayed 1 night in Mar 2024

10/10 Excellent

Anna, Bolingbrook

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Wonderful staff.
Stayed 5 nights in Feb 2024
Response from GM on 17 Mar,2024
Dear Anna, Thank you for the wonderful review! We're delighted to hear that you enjoyed our convenient location and that our staff provided you with exceptional service. Your satisfaction is our top priority, and we appreciate your feedback. We hope Park City Peaks Hotel is your first choice every time you visit our area! Safe travels,Jason GrayGeneral Manager

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from General Manager on 12 Mar,2024
Dear Kevin,Thank you for choosing Park City Peaks Hotel. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests, and we love that you had an enjoyable stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Safe travels,Jason Gray,General Manager

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle to the base of the ski area from the front door was great, breakfast was very good as well.
Stayed 2 nights in Mar 2024

10/10 Excellent

William Michael, avella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When looking for a ski hotel, this place checked all the boxes. The hotel offered free ski shuttle to and from the mountain, free breakfast, and onsite parking. Parking was an underground garage. This was a plus because it was more secure and you didn’t have to shovel off the vehicle after a snowstorm. Onsite dining was decent and they offered a free town shuttle in the evening.
Stayed 5 nights in Mar 2024
Response from GM on 10 Mar,2024
Dear William Michael, Thank you for your feedback about Park City Peaks Hotel. We are thrilled you had such a terrific stay and that you could take advantage of so many of our fantastic amenities! We look forward to having you as our guest again soon. Safe travels,Jason GrayGeneral Manager

10/10 Excellent

FANGCHEN

Travelled with family
Liked: Amenities
Felt so comfortable and welcomed all the time! Love the shuttle service and breakfast!
Stayed 5 nights in Mar 2024
Response from gm on 10 Mar,2024
Dear FANGCHEN, Thank you for choosing to stay with us at Park City Peaks Hotel. We are absolutely thrilled to receive your thoughtful review, and we are delighted to learn you found our hotel to be so welcoming and comfortable. We would love to host you again when you return to Park City! Have a wonderful day, and travel safely.Safe travels,Jason GrayGeneral Manager

10/10 Excellent

Cristal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in the most perfect location, near Main Street which the hotel has free transportation to and from, also has a Walmart very near for last minute purchases, great parking, and amazing customer service!
Stayed 4 nights in Feb 2024

6/10 Okay

Brianne

Liked: Cleanliness, staff & service, property conditions & facilities
Small rooms but good overnight spot with fantastic shuttle service.
Stayed 1 night in Feb 2024
Response from General Manager on 4 Mar,2024
Dear Brianne,It is always a pleasure to see that we were successful in providing our guests with a memorable stay, and we are delighted our shuttle service was perfect for your visit. Thank you for the specific feedback about your room; we appreciate knowing what our guests enjoy and the things they would change. We enjoyed having you as our guest and hope to welcome you back soon.Safe travels,Jason Gray,General Manager

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really happy with this property. Affordable, free breakfast was good, restaurant was great, room clean and nice. Shuttle to town and to ski resorts convenient and easy. Will definitely be back!
Stayed 2 nights in Feb 2024
Response from General Manager on 1 Mar,2024
Dear Michael,Thank you very much for selecting Park City Peaks Hotel. It is wonderful to read that you not only enjoyed our many complimentary amenities, but that you also found us to be an excellent value in Park City. Thank you for recommending us to fellow online travelers, and we look forward to welcoming you back for another unforgettable stay!Safe travels,Jason Gray,General Manager

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, staff very accommodating!
Stayed 4 nights in Feb 2024

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great shuttle and underground parking. Good bed. Shower leaked on the floor, Room needed a reading light next to bed. Needed a more comfortable chair versus trying to look retro. Very loud next door due to adjoining room door with no insulation. Ice makers didn’t work. No coffee or hot water til 7 am. Great chocolate chip cookies daily at 4. Nice staff!
Stayed 3 nights in Feb 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from General Manager on 28 Feb,2024
Dear Teresa,Thank you for taking the time to leave your rating. It is fantastic you enjoyed your time at Park City Peaks Hotel, and we look forward to hosting you again soon for another great experience!Safe travels,Jason Gray,General Manager

10/10 Excellent

Duane

Travelled with partner
Shuttle service both to the ski resorts and town was great. All of the drivers were great. Pool / Spa / fitness center were great. Great on-site restaurant.
Stayed 4 nights in Feb 2024
Response from General Manager on 27 Feb,2024
Dear Duane,Thank you for taking notice of our excellent shuttle service team. They go above and beyond to assist our guests' every need getting to and from the ski resorts, and we are glad that you appreciated this convenience. Thank you for choosing Park City Peaks Hotel and letting us know how much you loved our complimentary amenities. We hope to see you again in the near future. Safe travels,Jason Gray,General Manager

10/10 Excellent

Barbara Ann

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to Park City Mountain. One additional shuttle in the rotation would me nice. All staff at the hotel were great! Food was good-we had breakfast every morning and dinner one night. Loved the indoor/outdoor pool and hot tubs, steam room and sauna.
Stayed 4 nights in Feb 2024

10/10 Excellent

Jinyuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay friendly staff
Stayed 4 nights in Feb 2024
Response from General Manager on 26 Feb,2024
Dear Jinyuan,Thank you for your five-star review of Park City Peaks Hotel. It is always our goal to provide an outstanding experience, and we are delighted we could be a part of making your visit memorable. We love knowing that we exceeded your expectations, and we hope to welcome you back soon!Safe travels,Jason Gray,General Manager

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I are in our 20s and visited Park City for the week of President’s Day in February and we were very pleased with our choice of Peaks Hotel. The location was conveniently located and a good value for price. The room was clean, updated, and comfortable. The staff always make you feel welcome. The shuttle worked very well and went to both the main Park City Resort and Deer Valley. We were there mid-week, and it looked like the shuttle logistics could get crowded on the weekends. But we also used the city bus to get back to the hotel from the mountain and it worked well. Underground parking was a huge plus. We also utilized Ski'N See rentals inside the lobby and made a reservation for a discount online prior. We loved using the outdoor and indoor hot tubs at night, and having cookies at 4pm. The morning breakfast was nothing to write home about, but perfect for a meal before a day of skiing. We did not eat at the hotel restaurant, as we drove into town every night for classy dinners, which were amazing. We made dinner reservations online weeks in advance and found they were absolutely needed. Main con was sound travels too well. Our room was right in front of the elevator. We were sometimes awakened by slamming doors, stomping of ski boots in the hallway, and kids running and screaming in the halls. They had quiet hours signs posted but it only helped slightly.
Stayed 4 nights in Feb 2024

10/10 Excellent

Kim

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property has everything you need. Very accommodating.
Stayed 4 nights in Feb 2024
Response from GM on 24 Feb,2024
Dear Kim, Thank you for writing a review of your recent visit to Park City Peaks Hotel. We are thrilled you enjoyed your stay, and your comments were a pleasure to read. We look forward to sharing your compliments with our team. Please come back and visit us soon!Safe travels,Jason GrayGeneral Manager

10/10 Excellent

Marina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great. We didn't use the shuttle, but we definitely would have if we did not rent a vehicle. Loved the indoor pool and hot tub. The only downside was there seemed to be a lot of noise from the floor above us and there were always kids running in the hallway.
Stayed 4 nights in Feb 2024