Dear Rebecca, Thank you for staying with us during your recent trip to the city. We are happy you had a pleasant time, and our location, which is close to everything, made it better. We look forward to welcoming you back for another better experience at Extended Stay America! Sincerely,Hotel Management

Dear Anna, We appreciate the feedback you provided about your recent stay at our hotel, and we genuinely apologize for any shortcomings in meeting your expectations. As a hospitality provider, we are committed to continually improving our service and creating memorable experiences for our guests. Your feedback is valuable, and we are fully dedicated to taking proactive measures to address the concerns raised, prevent any reoccurrences, and elevate the overall quality of our services. We hope you will give us another opportunity to serve you in the future and provide you with a more pleasant experience.Sincerely,Hotel Management

Dear Andres, Thank you for choosing Extended Stay America. We are glad that yu were pleased with the exceptional customer service offered by our staff. We are thrilled that your overall experience was positive, and we hope we have the chance to welcome you back in the near future!Sincerely,Hotel Management

Dear David, Thank you for staying at Extended Stay America during your recent trip to the city. We are delighted you had an enjoyable and comfortable stay and appreciate the staff for the hospitality provided. Compliments will reach the concerned individuals. Please revisit, and we look forward to serving you again.Sincerely,Hotel Management

Dear Richard, We sincerely apologize for the disruptive noise that affected your stay, and we understand the importance of a peaceful environment. We regret any inconvenience caused and appreciate your understanding. It's reassuring to hear that our manager professionally addressed your concerns and provided a full refund. Your feedback is invaluable, and we are actively managing ways to improve our response to such situations. We genuinely hope to have the opportunity to welcome you back and provide you with a much more restful experience.Sincerely,Hotel Management

Dear Darlene, Thank you for the review and for sharing your experience. We were glad to read that, overall, you had a wonderful stay. We are a non-smoking hotel, but on a rare occasion, we do have violators of this rule. We appreciate you bringing this to our attention so we can address it immediately. Thank you for staying with us, and we hope you will make the same choice the next time you visit the area.Sincerely,Hotel Management

Dear David, It was a pleasure to read your fantastic review of Extended Stay America. We strive to provide our guests with outstanding hospitality, and your compliments serve as an encouragement to all of us. Thank you for the recommendation, and we hope to be your hotel of choice every time you visit the city.Sincerely,Hotel Management

Dear David, We appreciate you taking the time to write a review about your time with us. It's good you enjoyed your time in a clean and comfortable suite with all that was offered. Please return, and we hope to serve you again at Extended Stay America! Sincerely,Hotel Management

Dear Marianne, We're pleased to hear that including a tiny kitchen was helpful for your stay. It's our goal to provide convenient amenities. We appreciate your positive feedback. If you have any suggestions for enhancing your experience further, feel free to share. We look forward to the opportunity to welcome you back for another enjoyable stay in the future.Sincerely,Hotel Management

Dear Guest, We appreciate the wonderful review. Thank you for taking time to share your experience. Our entire team is invested in providing you with a memorable stay, and your positive comments motivate us to keep up the hard work. We are excited that Extended Stay America is your first choice the next time you visit here, and we wish you all the best with your travels.Sincerely,Hotel Management

Dear Tracy, It was a pleasure to read your fantastic review about Extended Stay America. We strive to provide every guest with outstanding hospitality, and your compliments serve as encouragement to all of us. Please accept our sincere apologies for not fully meeting your needs and expectations during this visit. Thank you for choosing us, and we hope to have the opportunity to welcome you back soon!Sincerely,Hotel Management

Dear Guest, Thank you for sharing feedback about your recent stay. We know that a fresh, clean hotel sets the tone for a wonderful stay; therefore, we sincerely regret this was not your experience. Our hotel is committed to ensuring cleanliness to all guests, and we will ensure this is addressed appropriately. Our front desk team works all around to improve your time with us. Please return on your next visit to the area so we can show you our commitment to outstanding experiences. Sincerely,Hotel Management

Dear Navendranauth, We appreciate you taking the time to write a review about your time with us. It's good you enjoyed your time at this location with all that was offered. Please return, and we hope to serve you again! Sincerely,Hotel Management

Dear Jason, Thank you for sharing your feedback on your recent stay. We sincerely apologize for the unsatisfactory experience you had during your stay. Your feedback is crucial, and we assure you that we are taking immediate steps to address the issues you mentioned, including the cleanliness and maintenance concerns. We appreciate you bringing this to our attention, and we are committed to making necessary improvements to enhance our guests' experiences. Your comments are valuable as we work towards providing a more comfortable and pleasant environment. We hope you give us another chance to offer you an improved stay. Thank you for your understanding.Sincerely,Hotel Management

Dear Kara Posson, Thank you for posting such kind comments about our hotel. We make every effort to provide service above and beyond your expectations, so we are pleased to know you loved everything about your stay. We look forward to sharing your comments with our team. Thank you for choosing Extended Stay America. We hope to welcome you again soon.Sincerely,Hotel Management

Dear Noelle, Thank you for sharing your feedback regarding your recent stay at our hotel. Your concerns are of the utmost importance to us, and we appreciate your honest input as it helps us identify areas where we can improve. We take these matters seriously and are committed to addressing them with the relevant departments. Thank you again for sharing your feedback, and we hope to welcome you back in the future to show you the exceptional hospitality you deserve.Sincerely,Hotel Management

Dear Andrea, Thank you for your review of our hotel. We promise to provide every guest with fresh, clean accommodations. Therefore, we are disappointed this did not occur during your stay and sincerely apologize for the inconvenience caused. We will certainly address this with our concerned team, and we hope you will give us another opportunity to show you the flawless, outstanding experience you deserve. Sincerely,Hotel Management

Dear David, Thank you for reviewing your recent experience at our hotel. We are very disappointed to read about the issues you encountered. Please accept our sincere apologies for not delivering the exceptional stay you deserved. Please rest assured that we will take appropriate measures to address the problem and prevent future occurrences. We hope you will return so that we can have an opportunity to provide you with a better experience.Sincerely,Hotel Management

Dear Larry, We appreciate you taking the time to share your thoughts. Please accept our apologies for a stay that did not meet your expectations. We are taking appropriate steps to ensure future guests do not encounter the same issues. If your visit is not going as expected, we encourage you to reach out to anyone on our team so we can quickly and efficiently address your concerns, as we want to create great experiences for all of our guests. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide.Sincerely,Hotel Management

Dear George, Thank you for reviewing your time with us. We are disappointed with your unsatisfactory experience and apologize for any items overlooked during your time with us. Your feedback helps us identify ways to improve our service; we are grateful. Our team is already at work to correct the missed spots. We appreciate your business and look forward to seeing you and your wife again for a better experience. Have a great day! Sincerely,Hotel Management

Dear Martin, Thank you for staying at Extended Stay America during your recent trip to the city. We are delighted you had an enjoyable and comfortable stay at our location. Your compliments are appreciated and shared with the team for encouragement. Please revisit us; we look forward to welcoming you back! Sincerely,Hotel Management

Dear Danielle, Thank you for selecting Extended Stay America. Reading about your experience during your stay with us brings us joy. Our aim is to meet and exceed our guests' expectations, and we are happy this was your case, too. We look forward to hosting you again on your next visit to our location.Sincerely,Hotel Management

Dear Stephanie, Thank you for selecting Extended Stay America. Reading about your experience during your stay with us brings us joy. Our aim is to meet and exceed our guests' expectations, and we are happy this was your case too. Your compliments for Noz are shared with the entire team for encouragement. However, we noted your suggestion and will share it with our Brand Leaders for further action. We look forward to hosting you again on your next visit to our location.Sincerely,Hotel Management

Dear NJ, Thank you for taking the time to write a review of our hotel. Your comments on the mentioned issues have left us disheartened. We will look into this further and significantly appreciate you bringing this to our attention. Also, we apologize for the various issues you mentioned in the room. Our concerned team is included in the discussion to ensure this failure doesn't happen again. Your feedback will help us to improve our service and guest experience continuously. Please return, and we provide you with a flawless stay in the future.Sincerely,Hotel Management