The hotel is one of the largest in Georgetown area. Upon our arrival, the staff did not hesitate to unload our luggage and direct us to our rooms. Check-in is pretty swift (we are probably lucky because there are no other new guests checking in at the same time.) At first sight, the room is quite spacious with large sealed windows. All their rooms are faced towards the direction of the sea and we got an exceptional great view on a higher floor. The cleanliness of the room is acceptable but the toilet can be improved slightly better. Beware of the slipperiness of the toilet floor during shower. Mini fridge, iron stand and hair dryer are already provided in the room. Hotel staff are approachable and friendly. Overall judging from the price I paid (which I booked 2 months earlier), it is very much worth it in terms of amenities, comfort and service as most other much smaller hotels around the area charge similar prices. I will be back when I come to Penang again.