As we arrived the hotel looked dirty, when checking in I was advised I’d be upgraded to a room with a private pool (GREAT) I thought. (NO) the pool was filthy with trash, dead bugs and also soil from a planter from the room above.
I told the front desk and they advised the pool will be cleaned the following day. Yes the pool was cleaned but I noticed then the lights and pumps do not work. So again it got dirty fast
The main door to the patio and pool area had no lock fitted NO LOCK
The English/American breakfast was terrible, I only ate the scrambled eggs
The room was dirty and I do not think it was cleaned before I moved in. the bed sheets was new but the bed was awful
The above was bad BUT the thing that made me feel sick was using the lift. The lift had an extremely bad smell of PEE. Worse than a public toilet
Second morning my friend and I only had coffee for breakfast. But on the same bench seating as us was a staff member asleep. He was snoring and facing us was the filthy soles of his feet. (I took photo)
Overall this hotel is nothing like the one on your website its filthy and then some
I am very very disappointed with this site, I’m fact that is putting it mildly