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Reviews of Deevana Patong Resort & Spa

4 out of 5
Deevana Patong Resort & Spa
43 2 Raj-u-thid 200 Pee Road, Patong, Phuket

Reviews

8.4

Very good

Rating 10 - Excellent. 439 out of 1005 reviews" "
Rating 8 - Good. 397 out of 1005 reviews" "
Rating 6 - Okay. 115 out of 1005 reviews" "
Rating 4 - Poor. 35 out of 1005 reviews" "
Rating 2 - Terrible. 19 out of 1005 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

MaryAnn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location. Attentive staff, clean resort, food was delicious. Excellent choice
Stayed 14 nights in Mar 2024
Response from Kevin - Guest Service Manager on 27 Mar,2024
Dear MaryAnn,Thank you for your kind words! We're delighted to hear that you enjoyed our beautiful location, attentive staff, clean resort, and delicious food. It was our pleasure to have you as our guest, and we're thrilled that you found us to be an excellent choice. We look forward to welcoming you back soon!

10/10 Excellent

Kirsty

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and had everything we could want/ need
Stayed 9 nights in Mar 2024
Response from Kevin-Guest Service Manager on 18 Mar,2024
Dear Kirsty,Thank you so much for taking the time out of your day to complete our survey. We appreciate it so much, as your feedback will directly help us to improve our services. We look forward to welcoming you again in the future.Yours sincerely,

8/10 Good

Wayne

Travelled with family
Liked: Cleanliness, staff & service, amenities
The property was a bit dated but it was clean and the staff were terrific. Good food and close to shopping. About 10-15 minute walk to Bangla road. Would stay there again.
Stayed 6 nights in Mar 2024
Response from Kevin - Guest Service Manager on 18 Mar,2024
Dear Wayne,Thank you so much for taking the time out of your day to complete rating us. We appreciate it so much, as your feedback will directly help us to improve our services. We look forward to welcoming you again in the future.Yours sincerely,

10/10 Excellent

Friya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, friendly staff and close to all food places!
Stayed 6 nights in Feb 2024
Response from Kevin-Guest Service Manager on 9 Mar,2024
Dear Friya,Thank you so much for taking the time out of your day to complete our survey. We appreciate it so much, as your feedback will directly help us to improve our services. We look forward to welcoming you again in the future.Yours sincerely,

10/10 Excellent

Zhu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and great service. I like Thai smile.
Stayed 6 nights in Feb 2024
Response from Piboon on 28 Feb,2024
Dear Zhu,Thank you for your review. We appreciate your feedback and hope to welcome you again in the future.Kind regards,Mr.Piboon C-Hotel Manager

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would Recommend this Hotel
Stayed 5 nights in Feb 2024
Response from Piboon on 28 Feb,2024
Dear Theresa,Thank you for your review. We appreciate your feedback and hope to welcome you again in the future.Kind regards,Mr.Piboon C-Hotel Manager

8/10 Good

daryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay. Most staff very happy although language barrier is quite high with various staff. Unfortunately beds are like concrete (very hard) so if you can get over this, there is no issues. Cleaning staff always smiling and engaging. Overrall , really enjoyed our stay and look forward to returning one day.
Stayed 10 nights in Feb 2024
Response from Kevin - Guest Service Manager on 20 Feb,2024
Dear darly,Thank you so much for taking the time out of your day to complete our survey. We appreciate it so much, as your feedback will directly help us to improve our services. We look forward to welcoming you again in the future.Yours sincerely,

4/10 Poor

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were fine and very attentive and the property is quite nice. My issue is that the Gardenview rooms are a party zone. Late night, talking music, etc. Did not sleep for two nights straight. Tried to get a refund on the third night, but they refused. Do not stay in the garden view rooms if you want a quiet nights sleep.
Stayed 3 nights in Feb 2024
Response from Kevin - Guest Service Manager on 20 Feb,2024
Dear Doug,Thank you so much for taking the time out of your day to complete our survey. We appreciate it so much, as your feedback will directly help us to improve our services. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.We look forward to welcoming you again in the future.Yours sincerely,

10/10 Excellent

Jaswinder Sonia, Brampton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property right on the beach and wallable to manyvlical restaurant's and massage places. Shuttle at minimal cost is provide to go to patong beach area and the biggest mall in the phuket. Beach area is public so not the cleanest and need to watch your items. Breakfast buffet overlooking the ocean each morning was a treat.
Stayed 1 night in Jan 2024
Response from piboon on 4 Feb,2024
Dear Jaswinder Sonia,Thank you for your lovely review! We're thrilled you enjoyed our beautiful property and convenient location. We appreciate your feedback about the public beach, and we'll address it. Delighted you loved the breakfast buffet. Hope to welcome you back soon!Kind regards,Mr.Piboon C - Hotel Manager

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were incredibly polite and helpful.
Stayed 9 nights in Jan 2024
Response from Kevin / Guest Service Manager on 30 Jan,2024
Dear Robin,Thank you so much for your kind words about our staff. We are thrilled to hear that you found them polite and helpful. Your satisfaction is our top priority, and we look forward to welcoming you back soon!Warm regards,

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice place to stay. Quiet and comfortable
Stayed 7 nights in Jan 2024
Response from Kevin / Assistant Guest Service Manager on 26 Jan,2024
Dear Stephen,Thank you so much for taking the time out of your day to rating and review our performance. We appreciate it so much, as your feedback will directly help us to improve our services. We look forward to welcoming you again in the future.Yours sincerely,

10/10 Excellent

Simon

Liked: Property conditions & facilities
Front dest staff are polite and very frienly. I would recommend this place for people want to visit Phuket.
Stayed 3 nights in Jan 2024
Response from Piboon on 24 Jan,2024
Dear Simon,Thank you for your kind words! We're delighted to hear that our front desk staff left a positive impression. We appreciate your recommendation and look forward to welcoming you back on your next visit to Phuket.Best regards,Mr.Piboon C - Hotel Manager

10/10 Excellent

Joyce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great holiday, meeting up with family from UK and NZ, and having 4 rooms in the same area was a bonus. Breakfasts were great, and the Christmas Eve dinner had a great atmosphere around the pool, with staff in their red Christmas costumes. The pools were never crowded and there were always sunbeds when we needed them. A short walk to the beach.
Stayed 10 nights in Dec 2023
Response from Kevin-Assistant Guest Service Manager on 13 Jan,2024
Dear Joyce , Thank you for your kind review! We're delighted to hear that you had a wonderful holiday, enjoying quality time with family. It's great to know that the convenience of having four rooms in the same area added to your experience. We're thrilled that you enjoyed our breakfasts, festive Christmas Eve dinner, and the relaxed atmosphere by the pool. We appreciate your positive feedback on our staff's festive attire. It's fantastic that you found the pools uncrowded, and we're pleased to have contributed to a memorable beachside stay. We look forward to welcoming you back in the future!Warm Regards,

8/10 Good

Huu Phuc

Stayed 4 nights in Dec 2023
Response from Kevin-Assistant Guest Service Manager on 13 Jan,2024
Dear Huu Phuc,Thank you so much for taking the time out of your day to complete our survey. We appreciate it so much, as your feedback will directly help us to improve our services. We look forward to welcoming you again in the future.Yours sincerely,

10/10 Excellent

Dale

Stayed 13 nights in Dec 2023
Response from Kevin-Assistant Guest Service Manager on 13 Jan,2024
Dear Dale,Thank you so much for taking the time out of your day to complete our survey. We appreciate it so much, as your feedback will directly help us to improve our services. We look forward to welcoming you again in the future.Yours sincerely,

6/10 Okay

Grace

Liked: Staff & service
Close to everything in Patong!
Great location as it’s about a 20 min walk to everything in Patong. The bed and pillows are comfy however no fault of the hotel, our neighbours were very loud until the early morning however the hotel were very good at sorting it out. The breakfast is an average breakfast however a lot of items to keep refrigerated were quite warm. We didn’t eat any other meals so no comment on them. Very eco-friendly as notes everywhere to use things more than once. Overall, a nice hotel for families
Stayed 4 nights in Dec 2023
Response from Kevin / Assistant Guest Service Manager on 15 Dec,2023
Dear Grace,Thank you for your detailed review! We're delighted to hear you found our location convenient and our beds comfortable. We apologize for the inconvenience caused by noisy neighbors, but we're glad our team could assist promptly. Your feedback about breakfast temperature will be shared with our staff for improvement. We appreciate your notice of our eco-friendly efforts. We hope to welcome you and your family back for an even better experience next time!

2/10 Terrible

Nitsa, Hillsborough

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from P on 6 Dec,2023
Thank you very much for staying with us and we truly look forward to your next visit again.

8/10 Good

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location, lovely staff. Nice big rooms, a bit dated could do with some refurbishing. Food was good but not advertised enough. Buffet nights on a Wednesday were great value for money but poorly attended. Did not like the bedding was like a sateen material. Would have preferred cotton. No menus in the room for ordering room service. No menus round the pool area. Could do with pool staff doing the rounds to see if anyone wanted drinks or food. Just lacked the finishing touches. That said would go back due to , value for money, location and staff.
Stayed 19 nights in Nov 2023
Response from P on 5 Dec,2023
Thank you very much for posting a review of your experience at Deevana Patong Resort & Spa. Your feedback is extremely significant to us. All of your comments will strictly be reviewed to all relevant departments in order to make sure that the situations you mentioned will be enhanced exactly in the future.

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in a Delux room overlooking main pool. Nan at the Tour desk was amazing. So helpful. I cannot recommend her enough. Breakfast buffet was fantastic with so many choices. We Dined in the restaurant on 2 occasions for our evening meals and the Food so tasty well priced and the service Great. We made use of the Day spa for massages and body scrubs only slightly more expensive then on the street but so Clean and Therapist very good. Our room was cleaned on the Days we wanted by Nuch and we recieved many little personal touches, she was so lovely. The room was very sound proof and the bedding extremely comfortable. Can not fault a thing with this Resort for the very affordable price. Kim and John
Stayed 8 nights in Nov 2023
Response from P on 5 Dec,2023
Thank you very much for your constructive review of your recent stay at Deevana Patong Resort & Spa . We are definitely happy to read a good review with excellent scores. We are glad that we were able to fulfil your satisfaction and expectation during your stay with us and left home with a wonderful experience. I will share your feedback with our team and I am sure that it will encourage our staff to continue exertional performance to all of our guests with the best quality of services.Thank you again for taking your time to share your experience, and we hope that you will come back to stay with us in the near future.

2/10 Terrible

Michelle

Travelled with family
Disliked: Cleanliness, staff & service
Quite disappointed to the point where I had to check out of my room at 1am in the morning. Upon check in my room was incredibly dirty with stained sheets, hair in the bathroom, cobwebs, mirrors that were dirty, razor blade cover and a sink that backed up. While I went out to dinner I gave them the opportunity to clean the room in full and upon returning the only thing that had handled was changing sheets. I’d rethink staying here.
Stayed 2 nights in Nov 2023
Response from Kevin-Assistant Guest Service Manager on 25 Nov,2023
Dear Michelle,I'm sincerely apologized to hear about the disappointing experience you had during your recent stay with us. Your feedback about the cleanliness and maintenance of your room is deeply concerning .Thank you for bringing these matters to our attention. We appreciate your feedback as it helps us improve our services.If given another chance, we'd love to welcome you back and provide the exceptional stay you rightfully deserve.Warm regards,

8/10 Good

Matthew

Stayed 13 nights in Nov 2023
Response from P on 6 Dec,2023
Thank you very much for staying with us and we truly look forward to your next visit again.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Kevin-Assistant Guest Service Manager on 8 Nov,2023
Dear Jason,Thank you so much for taking the time out of your day to rating us. We appreciate it so much, as your feedback will directly help us to improve our services. We look forward to welcoming you again in the future.Yours sincerely,

10/10 Excellent

Leunam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the easy access to main road to walk and visit shops was great, two well maintained pools and great breakfast options.
Stayed 2 nights in Nov 2023
Response from Kevin-Assistant Guest Service Manager on 8 Nov,2023
Dear Leunam,Thank you for your positive feedback! We're delighted to hear that you appreciated the convenient access to the main road for shopping and the well-maintained pools. We're also glad you enjoyed our breakfast options. Your satisfaction is important to us, and we look forward to welcoming you back in the future.Warm Regards,

10/10 Excellent

Willie Lorraine

Stayed 16 nights in Oct 2023
Response from Kevin/ Assistant Guest Service Manager on 8 Nov,2023
Dear Willie Lorraine,Thank you so much for taking the time out of your day to complete our survey. We appreciate it so much, as your feedback will directly help us to improve our services. We look forward to welcoming you again in the future.Yours sincerely,

6/10 Okay

Siu kuen

Stayed 5 nights in Oct 2023
Response from Kevin-Assistant Guest Service Manager on 8 Nov,2023
Dear Siu kuen,Thank you so much for taking the time out of your day to complete our survey. We appreciate it so much, as your feedback will directly help us to improve our services. We look forward to welcoming you again in the future.Yours sincerely,

8/10 Good

mangirdas

Stayed 1 night in Oct 2023
Response from Mr Piboon on 21 Oct,2023
Dear Guest,Thank you for taking the time to leave us your rating, we appreciated it. We hope to welcoming you back again.Kind regards,Mr.Piboon C - Hotel Manager

6/10 Okay

Nigel

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
3 star hotel in a convenient location, desperately in need of an upgrade/renovations. Average facilities. Average breakfast.
Stayed 4 nights in Oct 2023
Response from Kevin / Assistant Guest Service Manager on 15 Oct,2023
Dear Nigel,Thank you for sharing your thoughts . It's wonderful to hear that the location is convenient. However, it's clear that the property could greatly benefit from some upgrades and renovations to enhance the overall experience. The facilities and breakfast, while serviceable, appear to be average. Your feedback is valuable for both the hotel and future guests.Warm Regards,

10/10 Excellent

Debra

Stayed 16 nights in Aug 2023
Response from Kevin-Assistant Guest Service Manager on 2 Sept,2023
Dear Debra,Thank you for sharing your positive experience at this property. it's wonderful to hear that you enjoyed your entire stay with us and our service had met your expectation. Thank you for choosing to stay with us and we hope to have the pleasure of welcoming you back in the future.Regards,

8/10 Good

Suren

Liked: Staff & service, amenities
Perfect location. Hotel a little jaded. Friendly staff. Breakfast was a little average. Overall no major complaints but hotel needs sprucing up a bit.
Stayed 20 nights in Jul 2023
Response from Kevin / Assistant Guest Service Manager on 18 Aug,2023
Dear Suren,Thank you for taking the time to share your thoughts about your stay. I'm glad to hear that the location of the hotel met your expectations.Your review offers a balanced perspective, highlighting both the positives and areas for improvement, without any major complaints. Your input is valuable to both potential guests and the hotel management, as they work towards enhancing the guest experience. Thank you for sharing your insights!Warm Regards,

6/10 Okay

Patrick

Stayed 6 nights in Jul 2023
Response from Kevin-Assistant guest Service Manager on 24 Jul,2023
Dear Patrick,Thank you for taking the time to provide us with your honest feedback. We genuinely appreciate your input and will ensure that your comments are shared with our management team. Your valuable suggestions will be instrumental in helping us enhance our services in the future.Best Regards,

8/10 Good

Colin and Leonie

Liked: Cleanliness, property conditions & facilities
A bit too far from the shopping for us needed to use tuk tuk all the time
Stayed 14 nights in Jun 2023
Response from Piboon on 7 Jul,2023
Dear Colin and Leonie,Thank you for taking the time to share your feedback. We appreciate it. Kind regards,Mr.Piboon C

10/10 Excellent

Kenneth

Stayed 7 nights in Jun 2023
Response from Piboon on 3 Jul,2023
Dear Kenneth,Thank you for taking the time to review your feedback. We appreciated it. We all hope that we'll be able to welcome you back.Kind regards,Mr.Piboon C.

10/10 Excellent

Lee

Stayed 3 nights in Jun 2023
Response from Piboon on 3 Jul,2023
Dear Lee,Thank you for taking the time to review your feedback. We appreciated it. We all hope that we'll be able to welcome you back.Kind regards,Mr.Piboon C.

6/10 Okay

Hiu Yan

Stayed 4 nights in Jun 2023
Response from Piboon C. on 3 Jul,2023
Dear Hui Yan,Thank you for taking the time to review your feedback. We appreciated it. We all hope that we'll be able to welcome you back.Kind regards,Mr.Piboon C.

10/10 Excellent

Andrew, Perth

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time very relaxing
Stayed 13 nights in May 2023
Response from Piboon on 20 May,2023
Dear Andrew,Thank you for taking the time to review your stay. We are thrilled that you had a pleasant stay with us. We hope to see you again soon.Best wishes,Mr.Piboon C.

8/10 Good

Meaghan

Travelled with partner
Liked: Cleanliness, staff & service
Location is great - main area of hotel lovely - back section bit run down. Rooms nice. Breakfast is average.
Stayed 9 nights in May 2023
Response from Mr.Piboon on 20 May,2023
Dear Meghan,Thank you for sharing your experience. We are pleased to know that your recent stay with us was enjoyable and found that you liked our location. We have noted your feedback and we will certainly take them into consideration for the future. We hope to welcome you back.Kind regards,Mr.Piboon C.

10/10 Excellent

Burns

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great, didn't like being woken at 5 am by nearby mosque, and also they disturbed the peace at 9 at night , as well as other times.
Stayed 19 nights in Apr 2023
Response from Piboon on 11 May,2023
Dear Burns,This you for taking the time to share your review. We appreciate to hear that you with our team's quality service. However, we are sorry for your any inconvenience. We look forward to welcoming you again.Kind regards,Mr.Piboon C.

10/10 Excellent

Michael

Stayed 5 nights in Apr 2023
Response from Piboon on 7 May,2023
Dear Mr Michael,Thank you so much for taking the time to leave us a rating, it's much appreciated. We are looking forward to welcoming you again soon.Kind regards,Mr.Piboon C

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The duty manger and some of the staff are very polite and helpfull. over all good.
Stayed 5 nights in Apr 2023
Response from Mr.Piboon on 6 May,2023
Dear Michael,Thank you for taking the time to share your feedback. We are delighted that you had enjoyed your stay. We appreciated your kind mention of our team's excellent service. We look forward to welcoming you back in the future.Kind regards,Mr.Piboon C

8/10 Good

Timothy

Liked: Cleanliness, property conditions & facilities
Had Fun
Stayed 4 nights in May 2023
Response from Piboon on 6 May,2023
Dear Timothy,Thank you for leaving us this review of your recent stay. We are happy to know that you had enjoy your stay. We look forward to welcoming you back again.Kind regards,Mr.Piboon C

10/10 Excellent

Ellie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place, lovely staff very welcoming
Stayed 9 nights in Apr 2023
Response from Kevin / Assistant Guest Service Manager on 21 Apr,2023
Dear Ellie,Thank you for sharing your review of this amazing place! It's wonderful to hear that you found the staff to be lovely, welcoming, and accommodating during your stay. We hope to have the pleasure of welcoming you back again in the future!

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed at Deevana many times and wpuld not stay any were else the position is great food staff ect all great It's a must try.
Stayed 9 nights in Apr 2023
Response from Piboon on 6 May,2023
Dear Peter,Thank you for the wonderful review of your stay with us. It was truly a delighted to received positive feedback al all, this will inspire us to keep up the good work. All our entire staff are looking forward to your return stay in the near future.Kind regards,Mr.Piboon C.

10/10 Excellent

Joseph

Stayed 8 nights in Apr 2023
Response from Piboon on 6 May,2023
Dear Joseph,Thank you for sharing your experience with us. We hope to see you again soon.Kind regards,Mr.Piboon C.

10/10 Excellent

Shane

Stayed 4 nights in Mar 2023
Response from Mr.Piboon on 6 Apr,2023
Dear Shane,Thank you for taking the time to share your review, we delighted to hear that your stay with us meet your expectation. We hope to welcome you again in the future.Kind regards,Mr.Piboon

10/10 Excellent

George

Stayed 1 night in Mar 2023
Response from Mr.Piboon on 1 Apr,2023
Dear George,Thank you for taking the time to leave us a review. It's much appreciated and we are looking forward to your return.Kind regards,Mr.Piboon C.

4/10 Poor

Carmen

Liked: Staff & service
Disliked: Property conditions & facilities
My stay at the hotel was disappointing. The room we stayed in felt very dirty and it has this musty smell which reminded me of mold. There were stains in the towels and bed sheets which we had to ask to switch. However, the staffs were great and super friendly! Personally, I wouldn’t go back unless there is some sort of renovation to update the property.
Response from Mr.Piboon on 1 Apr,2023
Dear Carmen,Thank you for taking the time for your feedback. We are very sorry to hear that you were not satisfied with your experience. We appreciate to hear that you happy with our staff services. Please accept our sincere apologies for any inconvenience, your kind mentioned will br addressing to your team for consider to improve. We hope to welcome you back again.Kind regards,Mr.Piboon C.

8/10 Good

Beverley Laurie

Travelled with partner
Liked: Cleanliness, staff & service
Deevana has always been my favourite place to stay although this time it was looking like it needed a bit of up date with its maintenance The staff are still great and nothing is any trouble to them very friendly and enjoy a joke
Stayed 9 nights in Mar 2023
Response from Mr Piboon on 23 Mar,2023
Dear Beverley Laurie,Thank you for taking the time to share your review. We have taken good note of your remarks and pass them on to our management. We hope you will return again in the future.Kind regards,Mr.Piboon C.

10/10 Excellent

Gurpreet

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a real awesome place to stay.
Stayed 3 nights in Mar 2023
Response from Phassakorn ,M. Assistant Guest Service Manager on 12 Mar,2023
Dear Gurpreet,Thank you for taking the time to write such a wonderful. feedback.We hope to have the pleasure of welcoming you back n the future. Best regards,

8/10 Good

Joshua

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice pool and pool bar
Stayed 3 nights in Mar 2023
Response from Mr Piboon on 23 Mar,2023
Dear Joshua,Thank you for taking the time to share your review. We are delighted to hear that you enjoyed our pool bar. We hope to welcome you back.Kind regards,Mr.Piboon C.

6/10 Okay

Cassandra Leanne

Travelled with family
Liked: Cleanliness, staff & service
The staff at this property were very friendly and very helpful. The restaurant for lunch and dinner is below standard, all food is cold. Airconditioners in rooms need repairs and cleaning.
Stayed 13 nights in Feb 2023
Response from Piboon on 28 Feb,2023
Dear Cassandra Leanne,Thank you for taking the time to share your review. Your kind words about the service you received during your stay are much appreciated. We do regret any inconvenience caused and we have noted your mentioned to our team for improvement. We look forward to welcoming you back.Best wishes,Mr.Piboon C.