Lobby sitting area

Reviews of Jackson Court

2.5 out of 5
Jackson Court
2198 Jackson St, Unit A, San Francisco, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 76 out of 123 reviews" "
Rating 8 - Good. 35 out of 123 reviews" "
Rating 6 - Okay. 9 out of 123 reviews" "
Rating 4 - Poor. 1 out of 123 reviews" "
Rating 2 - Terrible. 2 out of 123 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hilda

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome. Loved it and will definitely stay there again. My home away from home!
Stayed 3 nights in Oct 2022
Response from Evelyn on 26 Oct,2022
Thanks Dawn . It was a pleasure to have you. Hope to see you again in your next visit to San Francisco

10/10 Excellent

George

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jackson Court is a beautifully preserved old property in a quiet pleasant residential section of Pacific Heights. The staff is lovely and we truly felt at home, or like pampered guests in a favorite relative's home. Just a note that the building is not air conditioned, but we doubt this is often needed in SF, and our room had a large floor fan.
Stayed 2 nights in Jun 2022
Response from Evelyn on 14 Jun,2022
It was a pleasure to have you. Thank you for staying with us and we hope to see you again in your next visit.

8/10 Good

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Lafayette Park Street Parking Very nice for the price
Stayed 2 nights in Jun 2022
Response from Evelyn on 14 Jun,2022
Thank you for staying at Jackson Court. It was apleasure to have you during your visit. Looking forward to haing you again in the near future.

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Built in 1900, Jackson Court is like a comfortable stay at Grandma’s house. Large rooms and baths.
Stayed 3 nights in Sep 2021
Response from Evelyn on 7 Sept,2021
Thank you. It was our pleasure to have you while visiting San Francisco .

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful manager. Perfect location for us.
Stayed 5 nights in Jul 2021
Response from Evelyn on 11 Aug,2021
Thank you. It was our pleasure to have.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2021

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place...very San Francisco! Our room even had a working fireplace outfitted with a Duraflame log. Very nice people on staff, very clean and cozy!
Stayed 2 nights in Jun 2021
Response from Evelyn on 8 Jun,2021
Thank you. It was a pleasure to have you. We hope to see you again next time you visit your daughter.

8/10 Good

Sherie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location in Pacific Heights, San Francisco
Good location in residential neighborhood of Pacific Heights, SF. Older house, so not modern but comfortable and clean. Lackluster breakfast, mainly breads and cereal. No parking lot, but street parking nearby.
Stayed 2 nights in May 2021
Response from Jackson Court on 1 Jun,2021
Thank you for staying with us. It was a pleasure to have you during your visit to San Francisco.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
the staff is always so accommodating and friendly. Also, a great location..,.lots of restaurants, shopping and close to beautiful walks.
Stayed 4 nights in Mar 2021
Response from Jackson Court on 17 Mar,2021
Thank you. I was a pleasure to have you. We hope to see you again in your next visit

10/10 Excellent

Pamela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020
Response from Jackson Court on 18 Feb,2020
It was a pleasure to have you. Thank you and we hope to see you again in your next visit .

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service
Jackson Court is in a very good location, handy to get around San Francisco to see the sites, its a quiet neighbourhood. Jackson Court is a B&B not a hotel so you get a personnel warmth there that you don't get in a large corporate hotel. The only downside is it could do with an upgrade to the room decor and linen The included breakfast is a big bonus as this is so expensive to purchase out
Stayed 8 nights in Sep 2019
Response from Jackson on 5 Nov,2019
Thank you for your feedback. It was a pleasure to have you.

10/10 Excellent

Verified traveller

Stayed 4 nights in Sep 2019

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Evelyn on 14 Sept,2019
It was our pleasure to have you. We look forward to seeing you again in your next visit to San Francisco. Thank you

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A nice place to stay in a lovely part of San Fransisco. Decor is a little dated and there was a very odd smell in the foyer and communal area but the rooms were clean and quiet and the staff were very helpful.
Stayed 3 nights in Aug 2019
Response from Evelyn on 3 Sept,2019
It was a pleasure to have you during your visit to San Francisco. Your comments will help us institute corrective measures. Thank you and we look forward to welcoming you again to Jackson Court.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and amenities! Property is in a turn-of-the-century home which is tad tired but still charming. The neighborhood is quite upscale and has many attractions (restaurants, bars, etc.) within walking distance.
Stayed 1 night in Jun 2019
Response from Evelyn on 25 Jun,2019
Thank you . It was our pleasure to have you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay at Jackson Court. The staff were so helpful.
Stayed 1 night in May 2019
Response from Evelyn on 21 May,2019
Thank you . It was our pleasure to have you.

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it
Love the area Jackson Court is in. Definitely will stay here again.
Stayed 5 nights in May 2019
Response from Evelyn on 21 May,2019
Thank you. We look forward to seeing you again in your next visit to San Francisco.

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very charming hotel, friendly staff, perfect location. Great continental breakfast.
Stayed 2 nights in May 2019
Response from Evelyn on 21 May,2019
Thank you. It was a pleasure to have you.

10/10 Excellent

Svetlana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will come back
Very friendly stuff and quite surroundings.
Stayed 2 nights in Mar 2019
Response from Evelyn , General Manager on 12 Mar,2019
Thank you . It was a pleasure to have you . We hope to see you again next time you visit San Francisco.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot
A lovely quiet stay in a solid one-time residence in central SF. Very attentive staff.
Stayed 1 night in Mar 2019
Response from Evelyn , General Manager on 12 Mar,2019
Thank you. It was a pleasure to have you.We look forward to seeing you again in your next visit to San Francisco

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2019

6/10 Okay

Mary

Ok place if you need to be at pacific medical cent
There is NO on-site parking. Street parking, if you can find it, is only 2 hours. The common areas of the facility have a VERY strong “air freshener” odor. Not close to anything except residential area and medical facilities.
Stayed 2 nights in Jan 2019

10/10 Excellent

wini, californis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel centrally located to where we wanted to go so we could walk instead of driving. Parking was challenging. We had to move our car 3 times. Next time would not arrive to park until 4pm.
Stayed 1 night in Aug 2018
Response from Jackson Court on 3 Sept,2018
Thank you for staying with us. It was a pleasure to have you

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent beyond description!
The most cozy and homey place I’ve stayed in! An elegant classy antique building with the most awesome and convenient location in SF and a friendly caring staff. The place is very clean! Beautiful and spacious room with plenty of closets. Great continental breakfast in a nice dining room. Books and tea by the fireplace with classic music in the background. Our stay in this place we now call our SF home made the visit to the city even more enjoyable. Looking forward to going back!
Stayed 4 nights in Jul 2018
Response from Evelyn on 7 Aug,2018
It was a pleasure to have you. Please stay with us again in your next visit to San Francisco. Thank you

10/10 Excellent

Leonie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay.
Great location if you don’t mind walking, which is the best way to see the city anyway. Friendly and very helpful staff, room spacious and very comfortable. Breakfast choices very good, and nice to come back for afternoon tea. Would come back here any day.
Stayed 4 nights in Jul 2018
Response from Evelyn on 31 Jul,2018
Thank you. It was a pleasure having you and we look forward to your next visit .

10/10 Excellent

Gwendolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed our stay at Jackson Court
Response from Evelyn on 15 May,2018
Thank you for staying with us and we look forward to seeing you again in your next visit

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Nice location and service
It was a really good stay in a nice, safe location. Employees were very nice. The continental breakfast was good, not great; mostly some croissants and bagels with butter and cream cheese. Don't expect eggs or any proteins. Wi-Fi was pretty weak, possibly just in my room, which they warned me about when I checked in. Decor is older victorian style (think floral wall paper). Overall, the good customer service and nice location were the highlights of this hotel. No irons/ironing boards in room but there is one located in a shared closet area
Response from Evelyn on 15 May,2018
Thank you for staying with us and we look forward to welcoming you again in your next visit.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great charm, very quiet, highly walkable - would definitely stay there again!
Stayed 1 night in Apr 2018
Response from Evelyn on 10 Apr,2018
Thank you. We look forward to welcoming you again to Jackson Court

10/10 Excellent

Greg, San Jose, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, quaint, comfortable and convenient.
Stayed one night. Chose this spot due to the ratings on Expedia and its close proximity to CPMC (two blocks). With a feel of old San Francisco, Jackson Court is cozy and welcoming. The staff were great. Our room was more spacious than I expected, and was quite comfortable. Parking is scarce, which is true of most of SF.
Stayed 1 night in Jan 2018
Response from Evelyn on 30 Jan,2018
Thank you. It was pleasure to have you and we look forward to seeing you again.

8/10 Good

LISA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near Nobb Hill in very upscale and quiet area.
Stayed 4 nights in Jan 2018
Response from Evelyn on 18 Jan,2018
Thank you Lisa. It was a pleasure to have you . Hope to see you again in your next visit to San Francisco.

6/10 Okay

Ronald

Disliked: Staff & service
Wifi is not usable
Wifi is horrendous, don't stay here if you need access to the world.
Stayed 3 nights in Nov 2017

6/10 Okay

Lisa

Disliked: Room comfort
Not the best location
Street parking only. On the corner of a busy intersection. Traffic noise was awful. Trash trucks in the morning. Room smelled stuffy.
Stayed 2 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

8/10 Good

Jo Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff and very cozy rooms. The location is fabulous.
Stayed 6 nights in Aug 2017

8/10 Good

Winona

Liked: Cleanliness, staff & service, property conditions & facilities
Charming- needs a few improvements?
I really liked the ambience of the hotel, with it's old-fashioned fixtures and charm- and the bed was comfy, staff was terrific and the area is great for restaurants. However, the wifi was not good, and I have to agree with my husband that there is a kind of old-carpet smell in the rooms- it bothered him quite a bit.
Stayed 2 nights in Jul 2017

10/10 Excellent

Sarah, Georgia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relief in San Fran
Super cute place. Nice staff. Spacious rooms. Loved the common area, books, tea, and fire place. Would definitely stay here again!
Stayed 2 nights in Jul 2017

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Pacific Heights!
We were looking for a place near my son's apartment. This worked out great. Loved the room and the location. The breakfast was perfect. Our onlyi complaint was the water pressure in the shower. Other than that, we loved our stay.
Stayed 4 nights in Jul 2017

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spending time with family in SF
Jackson court a cozy place to spend a week in San Francisco , clean ,quiet , with class in a 1900 B&B

10/10 Excellent

Mike, Kansas City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel
This is a great property with comfortable accommodations. I will recommend to my business partners.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Neighborhood Bed and Breakfast
Great hotel. Building a little old and damp. Pillows not very comfortable. The hotel could use a little renovation/upgrade.

10/10 Excellent

Pam, Grand Rapids, MI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small San Francisco hotel in great location
The Jackson Court feels like an historic home in Pacific Heights. Our trip was focused on Pacific Heights, and this hotel is in a great location. it is very near to Fillmore Street with shops and wonderful small restaurants. Parking is a huge problem. We didn't have a car, and getting around by Uber or taxi was easy. There is no concierge or staff immediately available after 7 p.m., so if that is important to you, then this is not the place to be. Our room was spacious with sitting area, large (though slightly dated) bathroom, and fireplace --- very charming. The room was quiet, and we were not aware of other guests. We will stay there again. We likely would not have found it except for its listing on Expedia.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Carl, Ebbets Field

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PRESIDENTIAL SUITE
Quiet, upscale area, near to bus, laundry and deli-beer store. Breakfast (fruit, yoghurt, tea, coffee, croissants, orange juice) , Tea(tea, biscuits, ) gracious staff (Evelyn :) etc, It is walk-up, by the way. Pipes are being installed outside, at a snail's pace. Bed quite comfortable. TV very good. Plenty of towels. The mysterious click outside was revealed to be skate-boarders going downhill and encountering sidewalk bumps. Evelyn and Randy helpful in general, esp with calling cabs. Would stay again, have recommended to my friends (both of them) :) SF CAVEAT: bring scarf and warmer clothing than you would expect Chicago got title first, but SF is really the Windy City.

10/10 Excellent

Rosie, Ocala, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay that near everything.
My husband and I stayed here because we wanted something kind of half way between Fisherman's Wharf area and Golden Gate Park. It was originally a home built in 1900 and they have done an amazing job of keeping it nice. Basically there are 4 rooms on each floor, very tastefully decorated each with its on bathroom. They even have fireplaces in each bedroom with logs to light. The kitchen is open for everyone and you can store your food items there. They have breakfast every morning and tea time every evening. It was very quiet and peaceful and all of the staff were wonderful.

8/10 Good

Perry, Calgary

Liked: Cleanliness, staff & service, room comfort
Tranquility in trendy neighbourhood
Weekend get away with great restaurants and days spent wondering around San Francisco - perfect location to get out and about or laze about the room and read!

10/10 Excellent

Morgan, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very satisfied with everything, tea time was very nice and the place in all was beautiful and unique.

10/10 Excellent

jonathan l, jerusalem, israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicest neighborhood in the coty
Close proximity to just about everything, this quiet spot in pacific heights is a great place to take SF at a leisurely house, while getting a sense of the architectural and artistic styles in the city at the turn of the last century. and the staff was supper friendly and helpful, arranging everything we needed!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Cool alternative to "the usual"
Nice 1900 old home that's been converted into basically a b&b. Incredibly nice staff. Beautiful, authentic furniture and its location in Pacific Heights, away from the hustle, made this a really cool alternative to my normal hotel schtick. I'd do it again!!