This is a fantastic hotel that lives up to the brand and reputation of Banyan Tree. Room was spacious and bed was oh so comfortable. Fruits were replenished daily and the buffet breakfast did not disappoint. Staff were friendly and were always smiling and greeting us. Everything was great except for the purchase experience which I made at the Banyan Tree gallery. The staff was not proactive at informing us about the VAT refund which tourists like us are entitled to claim and the forms were not readily available. Had I not asked, I would have said goodbye to nearly 500 Baht in total! But the Manager was quick to call to apologize and offered to pay me the VAT refund in cash instead since the forms could not arrive in time prior to our departure. But, this is but a small hiccup and does little to dent my overall experience in Banyan Tree.
The hotel is also close by to local hawkers and within 10-15 mins walking distance to Central shopping mall and Silom (via small lanes and alleys). Taxis are fairly cheap too but make sure they turn on the meter before you hop in else you'll definitely get ripped off! We discovered the best Tum
Yum Goong located directly opposite the hotel where the local office crowd gathers for lunch. It was awesome and cheap. The hotel is situated away from the hustle and bustle of the main shopping district but still within close proximity to local food and hawkers - a fantastic balance of privacy and accessibility. Would strongly recommend everyone!
This hotel is wonderful. The staff is very helpful and friendly. The rooms are lovely - clean, comfortable and modern. Fabulous location with direct access to the sky train. The buffet breakfast and beautiful pool area complete the luxury status of this hotel. At the price we paid per night for our 2 night stay we feel that we found a true gem.
Kathy from Charlotte, NC
The Eastin Grand Hotel Sathorn is located in the Sathorn business area as well as being just minutes from and enjoying views …More
I could write a book of all the great moments and interactions I had with the wonderful staff, the moments relaxing at the quiet, chill endless pool, or the moments just looking over the beautiful park below from the " Water Element" floors.
But to sum it all up, I'm a global traveler. I also travel alone and with groups, so my take on hotels is very, very broad and experienced.
Bangkok is a city, a city that moves 24/7, but keep in mind that most places close at 2 am now. However, having a wonderful jog at the park, then a great breakfast at the Sofitel, relaxing in the room before your sight seeing, lunch, then a splendid nite out, 2 am is really more than enough time to fit a deck of cards into a day. I just wanted to jump into the suite, open the windows over looking the skyline by late evening. However, a martini on the roof top bar was always a great , chill night cap.
5 Star experience without the gimmicks ( W Hotel), or over-priced suites along the muddy Green river ( Shangri La).
DavinciDesign from Los Angeles
A 30-storey urban design hotel in Bangkok, created by a reputable Thai Architect and five Thai interior designers, linked to …More
We were there specifically to support a family member at BNH hospital which was 2 mins away . Pool great , food good but a tad expensive . Only real downfall was , not many eateries in walking distance .
I had an issue with the a/c and the water leaked from the ceiling making the entrance all wet but the front desk manager Mr. Kittikorn followed up with two other maintenance personnel quickly fixed the problem. Also offered me many complementary services to compensate my inconveniences. Mr. Kittikorn literally went above and beyond to make my experiences with this hotel a '6 stars' level of comfort. I absolutely recommend this hotel for everybody!
*For these packages, package savings is at least equal to the cost of the flight or hotel if booked separately. Note: For packages including flights, you will be charged by the airline for the flight, but your savings on the package will equal the cost of the flight.