I rarely write a review about any hotel (good or bad), but this hotel definitely deserves an awesome review. They provide excellent, personalized service. Everyone offers a friendly, welcoming smile. I could not write enough good things about it. If you are looking for a beautiful, comfortable, relaxing hotel, look no more! Everything about it was great! Just book it! I had small issues in my room which were quickly taken care off. And they took nothing away from my stay, as their super attentive service made up for any inconvenience I might have had. I had an issue with my flight and they quickly helped me through it, even without me asking for any help. Their service is impeccable! You won't regret staying here. My only regret is that I didn't stay longer. If I go back to Siem Reap, I would not stay anywhere else. To the manager and rest of the staff, THANK YOU!!!