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out of 38 reviews
“Relaxing tropical paradise”
This was a perfect few days relaxation from our stay in Singapore. It was far more than we expected and every bit was enjoyable (even the frequent tropical downpours/lightning at 1pm). Go for the villas - you get a golf bugy to ride around in. The sand and sea are beutiful and the food excellent (the buffets are best for keeping children happy and varied enough for adults). If anything it was a bit quiet due to lack of guests, but that meant no queues or hassle.
“Great island retreat”
Wonderful beach resort an hour from Singapore. Good accomodation, very relaxing. Staff very friendly. Choice of 4 on-site restaurants.
Great stay. Will definitely remember.
“nice and clean room with a very nice beach!!!”
This is a very nice hotel if you are looking for some nice room and nice beach to relax and spend time with your special someone! Breakfast is very good, it even includes curry and noodle stuff!!! Honestly I was very worried about bed bugs since there were many reports about having to deal with bed bugs, but really hotels rooms are very nice as it appears on the website and rooms are very clean. Stuffs are very helpful too!! I would recommend this place!!!
“Relaxing and away from City”
Great place for a getaway from city, beautiful beach that make you feel relaxing. Especially the restaurant near the beach with great food and beautiful view to the sea.
Good view of the sea and pool from our Room. What we didn't like was the leaking air con and perpetual wet floor which they tried to rectify. We were impressed by their room service - they came to clean our room twice in a day, once in the morning and once in the evening. Staff speak pretty good english and they were friendly and polite. They should give us the newspapers every morning.
“Great Weekend Getaway”
Beautiful location at the north end of Bintan Island with very long stretches of soft sandy beach. Eleven restaurants within the resort provided a nice variety of dining options. The rooms were nice, not perfect. The humidity makes it very difficult to maintain the rooms in perfect order. Still the air conditioner worked very well making it comfortable to sleep at night. Many activities to keep busy if you like. The equipment is well used, but functional.
“Good Hotel;Why is the direct ferry such a mystery?”
We stayed at this resort about 10 years ago and if anything its better than our previous visit with more choice of restaurants and activities. The bar and restaurant prices are very high - equal to downtown Singapore and the quality is not really up to that standard. Similarly a round of golf with hired clubs is pretty pricey. The golf courses are of a high standard though. We had a lot of trouble trying to book the direct hotel Ferry from the UK. No one at the hotel would answer our phone calls or Emails. There is no link to the ferry operator on the hotel website and no way to know what its called. (Its called Mosaic Ferries apparently). As it turned out there was "bad weather" on the day we travelled and the small mosaic ferry was cancelled, so we were better off on the much bigger Bintan Resorts ferry. The so called bad weather, was a gentle swell and force 4 winds!
“Fantastic with small periods of disappointment”
The hotel is blessed with the most fabulous grounds and is on a fantastic beach. The venue and facilities are as good as you can expect. The only small areas of disappointment is that food and drink are expensive , and while this can be swallowed the standard of food and service do not live up to the expectation of what the price is. Singapore is expensive , so this is the main reason. the quality of the food and the serving staff don't live up to the 5 star billing that the rest of the hotel should be getting with the fantastic enviroment. I would recommend this hotel to anyone , especially golfers as the 2 courses are breathtaking . NB the 11 restaurants actually are 1 buffet restaurant, 3 restaurants , poolside snackbars and an ice cream parlour!!
This resort was great for a relaxing, beach vacation. But don't expect to be able to do much if it rains! Very family oriented...not a location that allows you to leave and explore other areas of Indonesia. Staying one or two nights is great - any more and you're bound to get bored.