Exterior

Reviews of Microtel Inn & Suites by Wyndham Tracy

2 out of 5
Microtel Inn & Suites by Wyndham Tracy
861 W Clover Rd, Tracy, CA

Reviews

7.0

Good

Rating 10 - Excellent. 298 out of 1004 reviews" "
Rating 8 - Good. 263 out of 1004 reviews" "
Rating 6 - Okay. 156 out of 1004 reviews" "
Rating 4 - Poor. 129 out of 1004 reviews" "
Rating 2 - Terrible. 158 out of 1004 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Dellen

Business traveller, Travelled with partner
Liked: Property conditions & facilities
Can’t access wet area during operation hours.
Stayed 1 night in Mar 2024
Response from Microtel Inn & Suites Tracy Management on 21 Mar,2024
Dear Dellen, We apologize for the inconvenience you experienced regarding access to the wet area during operation hours. Our team strives to ensure all facilities are available for our guests' enjoyment during designated times. We will review our procedures to ensure that access to the wet area aligns with our advertised operating hours. If there's anything else we can assist you with during your stay, please don't hesitate to let us know. Thank you for bringing this to our attention, and we appreciate your understanding.Thank You,Microtel Inn & Suites Tracy Management

2/10 Terrible

madeline

Disliked: Cleanliness, property conditions & facilities
it was terrible
Stayed 2 nights in Mar 2024
Response from Microtel Inn & Suites Tracy Management on 19 Mar,2024
Dear madeline,I am deeply disappointed to learn about your recent stay at Microtel Inn & Suites by Wyndham Tracy. I wish you had told our staff about your problems when you were here; we could have fixed them. Please accept my sincerest apologies.Thank You,Microtel Inn & Suites Tracy Management

10/10 Excellent

Adrian Thomas

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and very pet friendly.
Stayed 2 nights in Mar 2024
Response from Microtel Inn & Suites Tracy Management on 13 Mar,2024
Dear Adrian Thomas,Wow, thanks a lot for the PERFECT SCORE REVIEW! We are thrilled you had a great experience staying with us at Microtel Inn & Suites by Wyndham Tracy. We would love to host you again on your next visit to Microtel Inn & Suites by Wyndham Tracy. We hope your next trip is just around the corner so that we can get an opportunity to welcome you again!Thank You,Microtel Inn & Suites Tracy Management

10/10 Excellent

Genesis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, and great price!
Stayed 1 night in Mar 2024
Response from Microtel Inn & Suites Tracy Management on 12 Mar,2024
Dear Genesis,Thank you for your positive feedback! We're delighted to hear that you found our hotel clean, quiet, and offering great value. Your satisfaction is our priority, and we look forward to welcoming you back for another pleasant stay in the future.Thank You,Microtel Inn & Suites Tracy Management

10/10 Excellent

armando

Stayed 2 nights in Dec 2023
Response from Microtel Inn & Suites Tracy Management on 12 Mar,2024
Dear armando,Wow, thanks a lot for the PERFECT SCORE REVIEW! We are thrilled you had a great experience staying with us at Microtel Inn & Suites by Wyndham Tracy . We would love to host you again on your next visit to Microtel Inn & Suites by Wyndham Tracy . We hope your next trip is just around the corner so that we can get an opportunity to welcome you again!Thank You,Microtel Inn & Suites Tracy Management

10/10 Excellent

Edwin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just off from freeway. Easy in and out
Stayed 1 night in Mar 2024
Response from Microtel Inn & Suites Tracy Management on 6 Mar,2024
Dear Edwin,Wow, thanks a lot for the PERFECT SCORE REVIEW! We are thrilled you had a great experience staying with us at Microtel Inn & Suites by Wyndham Tracy . We would love to host you again on your next visit to Microtel Inn & Suites by Wyndham Tracy . We hope your next trip is just around the corner so that we can get an opportunity to welcome you again!Thank You,Microtel Inn & Suites Tracy Management

10/10 Excellent

Ashlee

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Was a pleasant experience for me an my boys thank you so much
Stayed 1 night in Mar 2024
Response from Microtel Inn & Suites Tracy Management on 6 Mar,2024
Dear Ashlee,Wow, thanks a lot for the PERFECT SCORE REVIEW! We are thrilled you had a great experience staying with us at Microtel Inn & Suites by Wyndham Tracy . We would love to host you again on your next visit to Microtel Inn & Suites by Wyndham Tracy . We hope your next trip is just around the corner so that we can get an opportunity to welcome you again!Thank You,Microtel Inn & Suites Tracy Management

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Microtel Inn & Suites Tracy Management on 6 Mar,2024
Dear Arthur,Thank you so much for the PERFECT SCORE review.  We are glad you had a wonderful stay at Microtel Inn & Suites by Wyndham Tracy.  We work tirelessly to ensure our guests experience the best hospitality in Microtel Inn & Suites by Wyndham Tracy .  Again, we are so glad you enjoyed your stay, and we would love to host you again.Thank You,Microtel Inn & Suites Tracy Management

6/10 Okay

Raymond

Travelled with partner
Liked: Staff & service, property conditions & facilities
Our view was of a hugh homeless encampment right outside our window, the hotel is right next to the freeway so the sound of cars driving is consistent. We were right next to the exit door so we had to hear the door slam constantly from around 6am throughout the entire morning. There's only 1 ice machine so no matter what floor your on, you have to go all the way down to the lobby for ice. Rooms had a weird smell as well as the halls, could have been from the construction going on due to the remodeling.
Stayed 2 nights in Feb 2024
Response from Microtel Inn & Suites Tracy Management on 20 Feb,2024
Dear Raymond,We apologize for the inconvenience and discomfort you experienced during your stay. Your feedback regarding the view, noise, and other issues is valuable to us, and we will address these concerns to improve the guest experience. We understand the importance of a peaceful environment and will work to minimize disturbances such as noise from doors and construction-related odors. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a more pleasant stay in the future.Thank You,Microtel Inn & Suites Tracy Management

10/10 Excellent

Dagoberto

Stayed 1 night in Feb 2024
Response from Microtel Inn & Suites Tracy Management on 22 Mar,2024
Dear Dagoberto,Wow, thanks a lot for the PERFECT SCORE REVIEW! We are thrilled you had a great experience staying with us at Microtel Inn & Suites by Wyndham Tracy. We would love to host you again on your next visit to Microtel Inn & Suites by Wyndham Tracy. We hope your next trip is just around the corner so that we can get an opportunity to welcome you again!Thank You,Microtel Inn & Suites Tracy Management

8/10 Good

Mayford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good about the property. My only worry is that my deposit has still not been credited into my account.
Stayed 4 nights in Dec 2023
Response from Microtel Inn & Suites Tracy Management on 23 Jan,2024
Dear Mayford,Thank you for staying with us when you visited Microtel Inn & Suites by Wyndham Tracy. It makes me happy to hear that you enjoyed your stay. We hope to be able to host you again soon at Microtel Inn & Suites by Wyndham Tracy!Thank You,Microtel Inn & Suites Tracy Management

6/10 Okay

laura

Travelled with family
Needs New carpet, and furniture, it was too dirty and chairs dirty and old.
Stayed 2 nights in Jan 2024
Response from Microtel Inn & Suites Tracy Management on 16 Jan,2024
Dear laura,Thank you for sharing your feedback. We apologize for any inconvenience caused by the condition of the carpet and furniture. Your concerns are important to us, and we'll address them promptly to enhance the overall experience. We appreciate your input and hope to have the opportunity to welcome you back for an improved stay.Thank You,Microtel Inn & Suites Tracy Management

10/10 Excellent

Robert, Azusa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Microtel Inn & Suites Tracy Management on 9 Jan,2024
Dear Robert,Wow, thanks a lot for the PERFECT SCORE REVIEW! We are thrilled you had a great experience staying with us at Microtel Inn & Suites by Wyndham Tracy . We would love to host you again on your next visit to Microtel Inn & Suites by Wyndham Tracy . We hope your next trip is just around the corner so that we can get an opportunity to welcome you again!Thank You,Microtel Inn & Suites Tracy Management

10/10 Excellent

Robert, Azusa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Microtel Inn & Suites Tracy Management on 11 Jan,2024
Dear Robert,Thank you so much for the PERFECT SCORE review.  We are glad you had a wonderful stay at Microtel Inn & Suites by Wyndham Tracy.  We work tirelessly to ensure our guests experience the best hospitality in Microtel Inn & Suites by Wyndham Tracy.  Again, we are so glad you enjoyed your stay, and we would love to host you again.Thank You,Microtel Inn & Suites Tracy Management

2/10 Terrible

Kayla

Disliked: Cleanliness, property conditions & facilities
Poor experience
Stayed 1 night in Dec 2023
Response from Microtel Inn & Suites Tracy Management on 9 Jan,2024
Dear Kayla,Thank you for the review. We apologize for any inconvenience you faced while staying at our hotel. We would love to know about your experience to ensure it doesn't happen again. Thanks for visiting at Microtel Inn & Suites by Wyndham Tracy .Thank You,Microtel Inn & Suites Tracy Management

8/10 Good

Tonesha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was my first time there it was nice and quiet I will be going back again.
Stayed 2 nights in Dec 2023
Response from Microtel Inn & Suites Tracy Management on 5 Jan,2024
Dear Tonesha,We're delighted to hear that your first stay was enjoyable and quiet. Thank you for choosing our hotel! We look forward to welcoming you back again for another pleasant experience.Thank You,Microtel Inn & Suites Tracy Management

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and clean
Stayed 2 nights in Dec 2023
Response from Microtel Inn & Suites Tracy Management on 1 Feb,2024
Dear Alejandro,Wow, thanks a lot for the PERFECT SCORE REVIEW! We are thrilled you had a great experience staying with us at Microtel Inn & Suites by Wyndham Tracy . We would love to host you again on your next visit to Microtel Inn & Suites by Wyndham Tracy. We hope your next trip is just around the corner so that we can get an opportunity to welcome you again!Thank You,Microtel Inn & Suites Tracy Management

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Coffee available 24/7.
Stayed 1 night in Dec 2023
Response from Microtel Inn & Suites Tracy Management on 5 Jan,2024
Dear Lynne,Thank you for your positive comments! We're thrilled to hear that you found our staff very friendly and helpful. It's great to know that our 24/7 coffee availability added to your overall experience. We appreciate your feedback and look forward to welcoming you back for another enjoyable stay.Thank You,Microtel Inn & Suites Tracy Management

10/10 Excellent

Mario A.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Microtel Inn & Suites Tracy Management on 5 Jan,2024
Dear Mario A.,Wow, thanks a lot for the PERFECT SCORE REVIEW! We are thrilled you had a great experience staying with us at Microtel Inn & Suites by Wyndham Tracy . We would love to host you again on your next visit to Microtel Inn & Suites by Wyndham Tracy . We hope your next trip is just around the corner so that we can get an opportunity to welcome you again!Thank You,Microtel Inn & Suites Tracy Management

10/10 Excellent

Sankush

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderfy
Stayed 2 nights in Dec 2023
Response from Microtel Inn & Suites Tracy Management on 5 Jan,2024
Dear Sankush,Thank you so much for the PERFECT SCORE review.  We are glad you had a wonderful stay at Microtel Inn & Suites by Wyndham Tracy .  We work tirelessly to ensure our guests experience the best hospitality in Microtel Inn & Suites by Wyndham Tracy .  Again, we are so glad you enjoyed your stay, and we would love to host you again.Thank You,Microtel Inn & Suites Tracy Management

6/10 Okay

Eric Gerald

Stayed 1 night in Dec 2023
Response from Microtel Inn & Suites Tracy Management on 1 Feb,2024
Dear Eric Gerald,Thank you for rating your stay at Microtel Inn & Suites by Wyndham Tracy.  We hope to host you again for your next trip to Microtel Inn & Suites by Wyndham Tracy to serve you with a more comfortable stay and enhanced experience.Thank You,Microtel Inn & Suites Tracy Management

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Microtel Inn & Suites Tracy Management on 3 Jan,2024
Dear William,Wow, thanks a lot for the PERFECT SCORE REVIEW! We are thrilled you had a great experience staying with us at Microtel Inn & Suites by Wyndham Tracy . We would love to host you again on your next visit to Microtel Inn & Suites by Wyndham Tracy . We hope your next trip is just around the corner so that we can get an opportunity to welcome you again!Thank You,Microtel Inn & Suites Tracy Management

10/10 Excellent

Khauri

Liked: Cleanliness, staff & service, property conditions & facilities
Will most likely come again
Stayed 1 night in Dec 2023
Response from Microtel Inn & Suites Tracy Management on 2 Jan,2024
Dear Khauri,Wow, thanks a lot for the PERFECT SCORE REVIEW! We are thrilled you had a great experience staying with us at Microtel Inn & Suites by Wyndham Tracy . We would love to host you again on your next visit to Microtel Inn & Suites by Wyndham Tracy . We hope your next trip is just around the corner so that we can get an opportunity to welcome you again!Thank You,Microtel Inn & Suites Tracy Management

2/10 Terrible

Shirlina

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Under Construction NOT DISCLOSED
The room was so dirty. The hotel as a whole was not well kept. Hotel is under renovation and it was not disclosed in the advertisement to book. Shower was not even usable. The staff was the most amazing people. So complaining to them was hard so we didn’t complain. I booked 2 rooms to attend an out of town family event. We woke up as early as we could to get out of there.
Stayed 1 night in Dec 2023
Response from Microtel Inn & Suites Tracy Management on 2 Jan,2024
Dear Shirlina,We sincerely apologize for the disappointing experience during your stay. We regret that the cleanliness and ongoing renovations affected your visit. Your feedback is crucial, and we'll use it to address these issues promptly. We appreciate your understanding and value your acknowledgment of our staff's efforts. We hope to have the opportunity to provide a much-improved experience in the future.Thank You,Microtel Inn & Suites Tracy Management

10/10 Excellent

James Allen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly, especially the young lady that checked us in. The room was fresh and clean. Room temperature was already comfortable. Refrigerator already cold. Entire hotel recently remodeled.
Stayed 2 nights in Dec 2023
Response from Microtel Inn & Suites Tracy Management on 27 Dec,2023
Dear James,Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with our friendly staff, especially the welcoming check-in by the young lady. It's fantastic that you found the room fresh and clean, with a comfortable temperature, and the refrigerator ready for use. We're pleased you noticed our recent remodeling efforts. Your satisfaction is our priority, and we look forward to hosting you again for another enjoyable stay!Thank You,Microtel Inn & Suites Tracy Management

10/10 Excellent

Katie

Stayed 1 night in Dec 2023
Response from Microtel Inn & Suites Tracy Management on 21 Dec,2023
Dear Katie,Thank you so much for the PERFECT SCORE review.  We are glad you had a wonderful stay at Microtel Inn & Suites by Wyndham Tracy.  We work tirelessly to ensure our guests experience the best hospitality in Microtel Inn & Suites by Wyndham Tracy.  Again, we are so glad you enjoyed your stay, and we would love to host you again.Thank You,Microtel Inn & Suites Tracy Management

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Microtel Inn & Suites Tracy Management on 19 Dec,2023
Dear Patricia,Thank you for staying with us when you visited Microtel Inn & Suites by Wyndham Tracy . It makes me happy to hear that you enjoyed your stay. We hope to be able to host you again soon at Microtel Inn & Suites by Wyndham Tracy !Thank You,Microtel Inn & Suites Tracy Management

10/10 Excellent

Lenny

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Dec 2023
Response from Microtel Inn & Suites Tracy Management on 19 Dec,2023
Dear Lenny,Thank you for a Perfect Score Rating on your stay at Microtel Inn & Suites by Wyndham Tracy .  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated.  We would love to host you again for your next visit.Thank You,Microtel Inn & Suites Tracy Management

10/10 Excellent

Juan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a good stay, for the price and how the place was kept up, was definitely going to go back for future work trips in that area
Stayed 3 nights in Dec 2023
Response from Microtel Inn & Suites Tracy Management on 19 Dec,2023
Dear Juan,Wow, thanks a lot for the PERFECT SCORE REVIEW! We are thrilled you had a great experience staying with us at Microtel Inn & Suites by Wyndham Tracy . We would love to host you again on your next visit to Microtel Inn & Suites by Wyndham Tracy . We hope your next trip is just around the corner so that we can get an opportunity to welcome you again!Thank You,Microtel Inn & Suites Tracy Management

8/10 Good

Manuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Microtel Inn & Suites Tracy Management on 19 Dec,2023
Dear Manuel,Thank you for staying with us when you visited Microtel Inn & Suites by Wyndham Tracy . It makes me happy to hear that you enjoyed your stay. We hope to be able to host you again soon at Microtel Inn & Suites by Wyndham Tracy !Thank You,Microtel Inn & Suites Tracy Management

10/10 Excellent

Idalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's the best motel I have ever stayed in Tracy and the staff is so friendly and very helpful, this is one place I will let all my friends and family about
Stayed 3 nights in Dec 2023
Response from Microtel Inn & Suites Tracy Management on 19 Dec,2023
Dear Idalia,Thank you for your kind words! We're thrilled to be considered the best motel in Tracy, and we're delighted that you found our staff friendly and helpful. Your recommendation to friends and family is greatly appreciated. We look forward to welcoming you back and providing you with another excellent stay in the future.Thank You,Microtel Inn & Suites Tracy Management

8/10 Good

Susan

Business traveller
Liked: Cleanliness, staff & service
Had an issue with strong smell for spray sprayed in hallway, front desk tried very hard to rectify problem ...breakfast was fair..was hoping for scrambled eggs, bacon or such but had mostly carbs and sweet stuff...aside from that the person working the front desk was extremely nice and helpful and want to make sure my stay was pleasant
Stayed 1 night in Dec 2023
Response from Microtel Inn & Suites Tracy Management on 14 Dec,2023
Dear Susan,Thank you for sharing your experience with us. We apologize for the issue with the strong smell in the hallway and appreciate the efforts of our front desk team to rectify the problem. We also appreciate your feedback on breakfast options, and we'll consider this as we make improvements to our offerings. It's wonderful to hear that the person working the front desk was extremely nice and helpful. If there's anything specific you enjoyed or if you have any further suggestions, please let us know. We hope to have the opportunity to make your next stay even more pleasant.Thank You,Microtel Inn & Suites Tracy Management

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Microtel Inn & Suites Tracy Management on 12 Dec,2023
Dear Anonymous,Thank you so much for the PERFECT SCORE review.  We are glad you had a wonderful stay at Microtel Inn & Suites by Wyndham Tracy .  We work tirelessly to ensure our guests experience the best hospitality in Microtel Inn & Suites by Wyndham Tracy .  Again, we are so glad you enjoyed your stay, and we would love to host you again.Thank You,Microtel Inn & Suites Tracy Management

4/10 Poor

Jazmin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Microtel Inn & Suites Tracy Management on 13 Dec,2023
Dear Jazmin,Thank you for leaving a review for us; however, I apologize for any inconvenience you may have faced during your stay.  We would love to know what went wrong during your visit to ensure a better experience for all our guests.Thank You,Microtel Inn & Suites Tracy Management

10/10 Excellent

James Allen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Microtel Inn & Suites Tracy Management on 12 Dec,2023
Dear James Allen,Thank you so much for the PERFECT SCORE review.  We are glad you had a wonderful stay at Microtel Inn & Suites by Wyndham Tracy .  We work tirelessly to ensure our guests experience the best hospitality in Microtel Inn & Suites by Wyndham Tracy .  Again, we are so glad you enjoyed your stay, and we would love to host you again.Thank You,Microtel Inn & Suites Tracy Management

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Microtel Inn & Suites Tracy Management on 12 Dec,2023
Dear Francisco,Thank you for staying with us when you visited Microtel Inn & Suites by Wyndham Tracy . It makes me happy to hear that you enjoyed your stay. We hope to be able to host you again soon at Microtel Inn & Suites by Wyndham Tracy !Thank You,Microtel Inn & Suites Tracy Management

8/10 Good

Shaheer

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms!
Response from Paul Y(GM) on 15 Feb,2024
Thank you for your kind review and words. I appreciate you taking some time to leave some feedback for us. You take care and if you are ever in town, please come back and visit.

8/10 Good

Rosa, Merced

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Place
Stayed 1 night in Sep 2023
Response from Microtel Inn & Suites Tracy Management on 11 Dec,2023
Dear Rosa,Thank you so much!  Knowing that you enjoyed your time with us indeed makes our day.  We truly appreciate your positive rating and hope you will stay with us again soon next time you visit the area.Thank You,Microtel Inn & Suites Tracy Management

2/10 Terrible

Harpreet

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Microtel Inn & Suites Tracy Management on 6 Dec,2023
Dear Harpreet,Thank you for the review. We apologize for any inconvenience you faced while staying at our hotel. We would love to know about your experience to ensure it doesn't happen again. Thanks for visiting at Microtel Inn & Suites by Wyndham Tracy .Thank You,Microtel Inn & Suites Tracy Management

10/10 Excellent

Paulina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is wonderful. The breakfast is plentiful. The room is clean. The bed is comfy. Excellent quality and friendly
Stayed 1 night in Nov 2023
Response from Microtel Inn & Suites Tracy Management on 1 Dec,2023
Dear Paulina,Thank you for your positive feedback! We're thrilled to hear that you found our staff wonderful, enjoyed the plentiful breakfast, and had a clean and comfortable room. Your compliments on the quality and friendliness are greatly appreciated. It's our pleasure to provide an excellent experience for our guests, and we look forward to welcoming you back for another wonderful stay.Thank You,Microtel Inn & Suites Tracy Management

2/10 Terrible

Adielle

Stayed 2 nights in Nov 2023
Response from Microtel Inn & Suites Tracy Management on 21 Dec,2023
Dear Adielle,I am deeply disappointed to learn about your recent stay at Microtel Inn & Suites by Wyndham Tracy . I wish you had told our staff about your problems when you were here; we could have fixed them. Please accept my sincerest apologies.Thank You,Microtel Inn & Suites Tracy Management

4/10 Poor

Alexander

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not happy
The TV was not properly working. Phone did not work. It smelled like Curry as soon as you open the door. Dirty inside the lower part of the walls. Inside bathroom had rust and the soap and shampoo was very very weak.
Stayed 2 nights in Nov 2023
Response from Microtel Inn & Suites Tracy Management on 24 Nov,2023
Dear Alexander,We sincerely apologize for the inconveniences you experienced during your stay. Your feedback is valuable, and we take these concerns seriously. We will address the issues with the TV, phone, odor, and cleanliness promptly to ensure a more comfortable experience for future guests. Please be assured that your comments will be shared with the appropriate teams to implement necessary improvements. We appreciate your understanding and hope to have the opportunity to welcome you back for a more positive experience.Thank You,Microtel Inn & Suites Tracy Management

10/10 Excellent

JOLENE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hot tub couldve been warmer. but other than that it was a great place to stay.
Stayed 1 night in Nov 2023
Response from Microtel Inn & Suites Tracy Management on 24 Nov,2023
Dear JOLENE,Wow, thanks a lot for the PERFECT SCORE REVIEW! We are thrilled you had a great experience staying with us at Microtel Inn & Suites by Wyndham Tracy . We would love to host you again on your next visit to Microtel Inn & Suites by Wyndham Tracy. We hope your next trip is just around the corner so that we can get an opportunity to welcome you again!Thank You,Microtel Inn & Suites Tracy Management

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Our bed sheets had
Stayed 2 nights in Nov 2023
Response from Microtel Inn & Suites Tracy Management on 24 Nov,2023
Dear Anonymous,Thank you for rating your stay at Microtel Inn & Suites by Wyndham Tracy .  We hope to host you again for your next trip to Microtel Inn & Suites by Wyndham Tracy  to serve you with a more comfortable stay and enhanced experience.Thank You,Microtel Inn & Suites Tracy Management

8/10 Good

bongjae

Liked: Cleanliness, staff & service, property conditions & facilities
Good area
Stayed 2 nights in Nov 2023
Response from Microtel Inn & Suites Tracy Management on 22 Nov,2023
Dear Bongjae,Thank you for staying with us when you visited Microtel Inn & Suites by Wyndham Tracy. It makes me happy to hear that you enjoyed your stay. We hope to be able to host you again soon at Microtel Inn & Suites by Wyndham Tracy!Thank You,Microtel Inn & Suites Tracy Management

6/10 Okay

Colleen

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
staff at check in was very helpful. I do wish I had been on the first floor though as I has to take my dog outside several time to use the bathroom and she was a little intimidated by the elevator.
Stayed 1 night in Nov 2023
Response from Microtel Inn & Suites Tracy Management on 16 Nov,2023
Dear Colleen,We're glad to hear that our staff at check-in was helpful. We appreciate your feedback and understand the concerns about the elevator, especially with your dog. If you choose to stay with us again, please feel free to request a first-floor room, and we'll do our best to accommodate your preferences. Your comfort is important to us, and we look forward to the opportunity to welcome you back.Thank You,Microtel Inn & Suites Tracy Management

8/10 Good

Yong

Business traveller
Liked: Cleanliness, amenities
I like reception people
Stayed 3 nights in Nov 2023
Response from Microtel Inn & Suites Tracy Management on 13 Nov,2023
Dear Yong,Thank you so much!  Knowing that you enjoyed your time with us indeed makes our day.  We truly appreciate your positive rating and hope you will stay with us again soon next time you visit the area.Thank You,Microtel Inn & Suites Tracy Management

8/10 Good

Juana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 2 nights in Nov 2023
Response from Microtel Inn & Suites Tracy Management on 7 Nov,2023
Dear Juana,Thank you so much!  Knowing that you enjoyed your time with us indeed makes our day.  We truly appreciate your positive rating and hope you will stay with us again soon next time you visit Microtel Inn & Suites by Wyndham Tracy.Thank You,Microtel Inn & Suites Tracy Management

8/10 Good

Shaheer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean!
Stayed 1 night in Oct 2023
Response from Microtel Inn & Suites Tracy Management on 7 Nov,2023
Dear Shaheer,Thank you so much!  Knowing that you enjoyed your time with us indeed makes our day.  We truly appreciate your positive rating and hope you will stay with us again soon next time you visit Microtel Inn & Suites by Wyndham Tracy .Thank You,Microtel Inn & Suites Tracy Management

6/10 Okay

Warren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Upon our arrival the air wasn’t working. Had to get the front desk worker to reset it.
Stayed 1 night in Oct 2023
Response from Microtel Inn & Suites Tracy Management on 6 Nov,2023
Dear Warren,We apologize for the inconvenience you experienced with the air conditioning upon your arrival. Your comfort is important to us, and we appreciate your patience in getting this issue resolved with the front desk. We hope the rest of your stay was enjoyable, and we'll take steps to ensure such issues are minimized in the future. Thank you for your feedback.Thank You,Microtel Inn & Suites Tracy Management