"I guess 3rd times a charm is accurate, it took 3 rooms before we were able to settle in. The 1st room-the cover on the AC fell off the unit. The 2nd room-was left wide open, when we latched the door to see if our keys would work, they didn’t work. Both room 1 & 2 were in the 2nd floor, which needed updating. 3rd room-was updated and clean. However, the bathroom was tiny with a VERY dim light and towel rack was falling off the wall. Only shampoo & conditioner were available, no body wash. When was went to breakfast and returned to our room, our keys no longer worked. We had to return to the front desk to get them reprogrammed. The staff was VERY kind, helpful, & apologetic."
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