Exterior

Reviews of Best Western River Terrace

2.5 out of 5
Best Western River Terrace
847 South Main St., Cheboygan, MI

Reviews

8.6

Excellent

Rating 10 - Excellent. 339 out of 705 reviews" "
Rating 8 - Good. 237 out of 705 reviews" "
Rating 6 - Okay. 85 out of 705 reviews" "
Rating 4 - Poor. 26 out of 705 reviews" "
Rating 2 - Terrible. 18 out of 705 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Brenna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Room was nice, quiet and set up well. I would recommend making some small updates to paint and trim to look better. Overall, nice hotel and will come back for mini vacations.
Stayed 1 night in Mar 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Tyra

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and helpful. Room was just as described.
Stayed 1 night in Feb 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Stacey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Amy

Stayed 1 night in Dec 2023

8/10 Good

Joe

Stayed 1 night in Dec 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for the price.
Great place to stay. Nice room and amenities. Great breakfast with a nice variety of options. Nice views of the river. Convenient location near town.
Stayed 1 night in Dec 2023

2/10 Terrible

Samantha V

Stayed 2 nights in Nov 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view
Stayed 1 night in Nov 2023

10/10 Excellent

Ann

Stayed 4 nights in Nov 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, wasy xheck in
Stayed 1 night in Nov 2023

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was nice. Would have liked an elevator and an inside entry to our room. It was a cold day with snow blowing, so an inside entry was preferable.
Stayed 1 night in Oct 2023

10/10 Excellent

Krysten

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our room. It was on a corner and had excellent views of the river.
Stayed 2 nights in Nov 2023

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed is comfortable. Breakfast is good. Parking right in front of the room a big plus.
Stayed 3 nights in Oct 2023

6/10 Okay

Edward

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Ok place to stay
The room was clean. The beds and pillows were comfortable. The free breakfast was excellent, with both hot and cold choices available. Daily room freshening was disappointing. They did not even make up the beds. Towels were thin. The hot tub was broken the two days we were there.
Stayed 2 nights in Oct 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Nice room, nice view
Stayed 1 night in Oct 2023

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Michael

Stayed 1 night in Oct 2023

10/10 Excellent

vince

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel , no transportation but it’s a small town very friendly staff
Stayed 3 nights in Sep 2023

8/10 Good

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not much to say. Clean and quite. breakfast did not care for.
Stayed 1 night in Sep 2023

8/10 Good

Sebastian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Judith

Stayed 2 nights in Sep 2023

6/10 Okay

Lisette

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in Sep 2023

10/10 Excellent

Jeff

Travelled with group
Liked: Amenities
Very friendly well staffed place
Stayed 1 night in Aug 2023

6/10 Okay

Marion

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
Nice view.
Stayed 1 night in Sep 2023

6/10 Okay

Sandra I.

Travelled with partner
Disliked: Staff & service
The room was very clean and my request for a first floor was accommodated. How ever the screen door was totally ripped and I asked to have it rescreened to allow us to get fresh air into the room off the river. I spoke to the person who registered us but he nothing was done. The price of the room was tripled for a holiday weekend. I expected the room to be well maintained.
Stayed 1 night in Sep 2023

10/10 Excellent

Camilla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice to sit by the river.
Stayed 1 night in Sep 2023

10/10 Excellent

Elaine, Saline

Stayed 1 night in Sep 2023

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Kenneth

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not great
The room seemed like it had been updated recently. However, it was small and the location was somewhat in the middle of nowhere. It also smelled musty and mildewy. We would not visit again.
Stayed 2 nights in Aug 2023

8/10 Good

Henri

Stayed 1 night in Aug 2023

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities
The property was well kept and attractive
Stayed 1 night in Aug 2023

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was consistently kind, professional, and accommodating. We asked to switch rooms to better view the beautiful river and they made it happen quickly, no hassle. The rooms were comfortable, clean, and as expected. The property was quiet and well maintained. River view was quite nice! Had coffee and watched boats roll by in the morning, ducks walking the grounds.
Stayed 3 nights in Aug 2023

10/10 Excellent

Derrick, North Aurora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is right beside the river. The balcony overlooks the boats on the water. Some patrons docked their boat along the wall. The rooms have been updated and were very clean and comfortable. Hotel is within walking distance to downtown. We could hear the people in the adjoining room but otherwise the area was quiet. Note: there is no elevator to second floor so if you have difficulty climbing stairs, request 1st floor room. I'd have no hesitation to staying here again.
Stayed 2 nights in Aug 2023

8/10 Good

Phyllis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Dareth S

Liked: Cleanliness
Stayed 1 night in Aug 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2023

8/10 Good

Angela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Cheboygan Fair trip
It was a nice stay. Second story room and the view from the balcony was pretty, the breeze off the river relaxing. The hotel was clean to my standards. Breakfast selections were extremely slim compared to all stays I've had at nice hotels like this. Not even a banana or sweet treat. The hotel itself was stuffy. Every wall thermostat we passed listed the inside temp as 80-81⁰ and no a/c units were seen to be in use except right at the reception desk. Otherwise it was a nice stay.
From the breakfast room
 Balcony in our room
Stayed 1 night in Aug 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! We loved having coffee on the patio in the morning! Beautiful and peaceful on the river.
Stayed 1 night in Aug 2023

10/10 Excellent

PJ

Liked: Cleanliness, staff & service, property conditions & facilities
Just here for a quick stop on a road trip. Outside of the hotel is dated, it's obviously been around a while. But the rooms have been updated, were very clean and spacious. I would easily stay here again
Stayed 1 night in Aug 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely and peaceful
Lovely, peaceful on the river. Watch the boats and ducks go by on the river from your patio. Beautiful warm pool and hot tub.
Stayed 1 night in Aug 2023

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Parul

Stayed 3 nights in Aug 2023

10/10 Excellent

Sue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice motel--clean, quiet, and comfortable with very friendly staff. Breakfast was typical hotel "free breakfast" food, but very fresh and it is obvious that an effort is being made to make it good. Only complaint is weak Wi-fi signal in the room, unless accessed early morning or late evening when not as busy. Wi-fi was fine in the lobby/eating area.
Stayed 2 nights in Aug 2023

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Older, but well kept property
Stayed 1 night in Aug 2023

4/10 Poor

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I feel cheated and robbed.
Everything about the stay was fine. Except the price. Admittedly I made a mistake when I saw the price was $350 thinking it was for the weekend. No that’s for one night. I will think twice about ever using Hotels.com again.
Stayed 2 nights in Jul 2023

2/10 Terrible

kevin

Disliked: Cleanliness, property conditions & facilities
The staff was very friendly, however their rooms need a serious deep clean. The staff is aware of why I would write this.
Stayed 2 nights in Jul 2023