Check-in was a breeze. We had a problem with the location of our room - it was right next to a hotel entrance door and we traveled with our two dogs - but the staff were happy to relocate us to the backside of the hotel where it was quiet. I initially asked for a ground floor room with outside access, which I got, but with a tour bus rolling up and people fanning that door, it just wasn’t going to work for us. Our second room was wonderful - quiet on the first night, spacious, and very close to an outside door. Room was clean and beds comfortable. Hotel is in walking distance of Driftwood Restaurant and Lehto Pasties. Driftwood had a chill vibe and an expansive menu. Hotel also in walking distance of the ferry docks to Mackinac Island. Great location. Hotel offers a breakfast in the morning - packaged boiled eggs, waffle iron for mini waffles, bagels, cereal, muffins, and yogurt. Staff at the desk, Jennifer, was super helpful and made recommendations and provided prompt assistance when asked. We did have a noise issue on the second night of our stay. Someone checked into the room next to us and slammed the door every time they went in and out of the room. I called the desk and they handled it and we were able to sleep. There’s an indoor pool and hot tub. We didn’t use either, but walked by this area several times on the way to our room and it looked clean. Free onsite parking is available all around the hotel.