Verified
2/10 Terrible
Hunter
7 Jun, 2026
Disliked: Cleanliness, amenities, property conditions & facilities
I will start off by saying check in was terrible. We had booked a deluxe room with the extra room added onto it with a balcony, when we got there they gave us a key to a standard room with lights that didn’t even work. We went back to the front desk and told one of the employees that there was a mistake. He said that the room we were talking about was booked (even though that’s the room we had paid for and there was no one else at the hotel…) and he would upgrade us for free even though we had already paid $300+ for the deluxe room. We got to the room and immediately it smelled musty, you could tell the carpet hasn’t ever been cleaned and the water smelled like rotten eggs. The balcony was disgusting and covered in dead bugs and moss. Other than that the bed was comfortable and the air conditioner worked very well. Overall, we would not stay here again.
Hunter
Stayed 2 nights in Jun 2026
