GUEST REVIEWS
Expedia Guest Rating
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 60 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Renovations and Closures
The property is undergoing renovations. The following areas are affected:
Every effort will be made to minimize noise and disturbance.
This information supersedes all other information in this property's description that relates to these amenities.
Accessibility Options
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.
Property Amenities
This smoke-free hotel offers a great location for visitors to Syracuse University, the city's Oncenter convention center complex, and the four major medical facilities in the neighborhood. The hotel emerged from a recent renovation in fine shape—sleek, contemporary, yet very welcoming—as is evidenced by the alluring glow of Redfield's, the hotel restaurant with two levels overlooking the street.
Another kind of welcome can be experienced in the cozy Library Lounge, ideal for informal gatherings.
The hotel contains more than 12,500 square feet of meeting space in 16 rooms including a 20th-floor Horizons Ballroom with great views of the city. Meetings are supported by a full-service business center, computer point, and complimentary wired and/or wireless Internet access. The hotel also has an ATM, 24-hour fitness facilities, and offers delivery from local restaurants.
Rooms
Crowne Plaza Syracuse offers 279 contemporary guestrooms. Premium bedding includes thick custom mattresses, triple sheeting, down and throw pillows, and comforters (bedspreads) with polished-cotton covers.
Work spaces feature built-in, nine-foot, L-shaped desks with padded ergonomic chairs and task lamps. The 32-inch TVs are on shelves over the desks. There are two dual-line speakerphones (one cordless). High-speed Internet access, local calls, and long-distance calls are all available for a single fee.
Decor and furnishings include mahogany-colored furniture, hanging glass-and-stainless-steel lights, large mirrors, and upholstered headboards. Velvet chairs with ottomans supply lounging ease. Small bathrooms include gray ceramic-tile walk-in showers with rain-style showerheads (no tubs). Outside vanities are made of glass and wood.
Room Amenities
Dining
Redfield's - Two-level bistro-style restaurant connected by spiral staircase. Floor-to-ceiling windows overlooking Forman park. Hardwood floors and white linen tablecloths round out the décor. Breakfast, lunch, and dinner served daily. Extensive wine list.
The hotel offers room service from early morning to late evening.
Library Lounge - Bar/lounge with library decor. Open from mid-afternoon to late evening. Game tables, plasma TV. Light seasonal menu including lemon-scented hummus, chicken Caesar salad, sandwiches, and more.
Renovations and Closures
The property is undergoing renovations. The following areas are affected:
Every effort will be made to minimize noise and disturbance.
This information supersedes all other information in this property's description that relates to these amenities.
Recreation
Crowne Plaza Syracuse offers a 24-hour fitness center with cardio equipment and free weights.
The YMCA, a larger fitness facility, is a half-mile away.
The Links at Erie Village offers 18 holes on a seasonal public course in East Syracuse, and is about seven miles from the hotel.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
Showing 1 - 10 results (of 54) · See more Crowne Plaza Syracuse reviews
out of 54 reviews
“Heavenly Bed!!!!”
Stayed for one night while my son visited a nearby college. Hotel was well maintained and the bed was absolutely heavenly. If my son decides to attend this college in the fall this will definitely be where I stay whenever I come to visit.
“Safe option. Be prepared to walk or drive.”
Located in the middle of Syracuse, but not next to anything. Place is clean, comfortable, and recently renovated. Nice touches and cool layout. Found it to be a great value.
“Rest and Relax”
Enjoyable stay.
“Nice place to stay”
In all it's a nice place to stay and near the high way, a little bit more noisy but still very nice. Everything is new and parking is free. Also have free internet access. Also you can find a very reasonable price here.
“Convenient Location”
Very clean, excellent breakfast available, easy distance to Syracuse University.
“Awesome Hotel”
The hotel was amazing. The room was huge and so was the bed. They were able to get me a rollaway at no extra charge. They ordered a cab for me and were extremely nice. Also, location was great. Right in downtown, only 8 blocks from Armory Square, which is where all the nightlife is at. Only a few blocks away from the University as well, which was convenient since we went to a basketball game.
“Business Traveler Friendly”
Very quick check-in, no hassles, free parking.
“Nicely appointed, well located Property in Downtown Syracuse.”
This hotel has been Very Nicely Renovated. The Room was Very comfortable, with Great Climate Control. I had stayed at this property many years ago, when it was a different operator - It is Greatly Improved. Parking was plentiful and convenient. All was well.
“Great Experience...”
Great experience.....can't wait to return. From our first steps in the lobby to our last steps walking out the door......we found the hotel beautiful, updated and clean with easy access to the Dome.
“Crowne Plaza Review”
The staff couldn't have been nicer. I had dinner and breakfast and both were excellent. The hotel picked me up and dropped me off at the airport and even gave me a lift to a business meeting in town.
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Showing 1 - 10 results (of 54) · See more Crowne Plaza Syracuse reviews
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701 E Genesee Street Syracuse, NY , 13210 New York
Nearby Points of Interest
Location Highlights
The preferred airport for Crowne Plaza Syracuse is Syracuse, NY (SYR-Hancock Intl.) - 7.8 km / 4.8 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Downtown Syracuse, New York, United States of America: Syracuse, the Salt City, has its downtown at the southern end of Onondaga Lake. The restaurants, shops, and bars in Armory Square are popular with students from Syracuse University, about 3 miles away (5 km), and the summer months bring cultural festivals to the downtown streets.
701 E Genesee Street Syracuse, NY , 13210 New York
