Property grounds

Reviews of The Tango Taipei XinYi

3.5 out of 5
The Tango Taipei XinYi
297, Sec. 5, Zhongxiao East Road, Taipei

Reviews

8.6

Excellent

Rating 10 - Excellent. 306 out of 705 reviews" "
Rating 8 - Good. 298 out of 705 reviews" "
Rating 6 - Okay. 65 out of 705 reviews" "
Rating 4 - Poor. 24 out of 705 reviews" "
Rating 2 - Terrible. 12 out of 705 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Mohsen

Liked: Staff & service
Disliked: Cleanliness
Property needs a proper clean up and renovation.
Stayed 8 nights in Jan 2024

6/10 Okay

Yin, Rowland hts

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room furnitures are too old & looks dirty need to replace new one
Stayed 4 nights in Dec 2023

8/10 Good

Wen Shing, Honolulu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked: location - MRT, food options. Room is good size. hot water pot and microwave. Staff is great, friendly and helpful. Dislike: not very clean. lack of electric plugs in the room. Lights are dim. Will consider stay here again if the price is right.
Stayed 7 nights in Dec 2023

4/10 Poor

William

Disliked: Cleanliness, staff & service, property conditions & facilities
I was told the place is known for people to come do the dirty deed. The room has stains on the couch and chair, the coffee table is full of cup stains that they say it’s imprinted on the table and can’t be removed. Also right when door opens noticed a puke stains on carpet nasty AF. The shower floor look so worn out as well. And ripped carpet. Overall this place needs a major renovation, I would never stay at this location again. Oh they also charge to use the phone as well, I’ve made a call to be fair was kinda long on the phone but costing $210 NT not cheap for maybe 20 minutes.
Stayed 2 nights in Dec 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and easy stay
Stayed 3 nights in Dec 2023

10/10 Excellent

steven

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location and room size
Close to shopping, market and food. The location was great and the size of the room was good. In the heart of taipei to get room at 400sqft is hard.
Stayed 18 nights in Nov 2023

10/10 Excellent

Chi

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is good overall
Stayed 1 night in Nov 2023

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice for the price.
i have stayed here at this location a few times. The location is good and the room is big. staff was very friendly and helpful with my check in. the hote tube is always a nice added feature and the office desk space is nice to work at.
Stayed 1 night in Nov 2023

8/10 Good

Ernie

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Satisfied repeat customer. Old school rooms greatly suited to business travelers. Not much natural light, but very 'manly' rooms. Carpet may be a little faded, but linens are immaculate. Airconditioning is deceptively cold, which is very appreciated. 1 minor wish is that the toilet does not have a bidet hose or system, when even public toilets feature them in Taiwan. Due an upgrade soon. Stanley and Joyce at the front deck deserving of special mention. Friendly and helpful, kudos to the whole team
Stayed 6 nights in Nov 2023

6/10 Okay

Yeok Koon

Stayed 2 nights in Nov 2023

8/10 Good

Ernie

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

8/10 Good

Marcus, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome and helpful staffs.
Stayed 5 nights in Nov 2023

6/10 Okay

Nancy

Travelled with group
The room was smaller than expected.
Stayed 1 night in Nov 2023

8/10 Good

Norman

Liked: Cleanliness, staff & service
Overall the property is nice, clean, convenient to dining and transportation. The only short coming is reliability of Internet (WiFi). It's either off-line or very slow for smart phone or laptop. This is one important area that the hotel needs to invest and upgrade.
Stayed 7 nights in Nov 2023

6/10 Okay

IVAN

Travelled with partner
Disliked: Amenities, property conditions & facilities
The gym is useless. It consists of 1 bench, and 5 dumbells in a tiny, cluttered, and improvised room.
Stayed 4 nights in Nov 2023

8/10 Good

Kwok Wai Chris

Stayed 2 nights in Nov 2023

8/10 Good

Lai

Stayed 4 nights in Nov 2023

10/10 Excellent

raymond w k

Stayed 2 nights in Nov 2023

8/10 Good

Norah Yuju

Stayed 1 night in Nov 2023

10/10 Excellent

MIYOUNG

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient location for us and the staff was very nice.
Stayed 4 nights in Oct 2023

8/10 Good

Jack Ngee

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 8 nights in Oct 2023

10/10 Excellent

Jee Kiew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Stay
Our Room had a jacuzzi!! Everything was provided in the room. Breakfast was good! Hotel very near to MRT station
Stayed 2 nights in Oct 2023

10/10 Excellent

daniel

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice delicious breakfast buffet
Stayed 1 night in Oct 2023

10/10 Excellent

Patricia

Stayed 2 nights in Sep 2023

10/10 Excellent

bryan

Great hotel at a value price
Stayed 5 nights in Aug 2023

10/10 Excellent

James

Stayed 1 night in Aug 2023

8/10 Good

Ka Wing Winnie

Travelled with group
Liked: Cleanliness
The room was spacious and comfortable.
Stayed 4 nights in Aug 2023

10/10 Excellent

Joo Tiam

Stayed 4 nights in Jul 2023

10/10 Excellent

ANALIZA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is big and bed is very comfortable. The restroom is big too and spotless. Very clean hotel. Train station and restaurant is nearby. Service is very good. There’s only small lobby but well maintained.
Stayed 4 nights in Jul 2023

10/10 Excellent

Suparat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staffs, Clean room (Clean every day) Give you 4 bottles of water a day. Near to MRT and Bus stop (also Supermarket, 7-eleven and Family Mart). Not too crowded place.
Stayed 6 nights in Jul 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

Mark

Travelled with family
Liked: Staff & service, property conditions & facilities
Front desk staff was amazing and helpful.
Stayed 3 nights in Apr 2023

8/10 Good

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2023

10/10 Excellent

chee keong

Liked: Cleanliness, staff & service, property conditions & facilities
spacious clean room slight traffic sound from 7 floor great staff service
Stayed 2 nights in Mar 2023

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in an excellent, newer area of the City. Easy access to all forms of public transit, great shopping and fine restaurants. I stayed in two seperate rooms and both were comfortable. Like may rooms in this city, you do need to pay a higher fee to have a window in the room. Those new to the city should also be aware that like most buildings in the city, the hotel does not have heating, so during a cold spell, the room can be quite chilly. I did notice some room minor issues, like a poor fitting shower door. Hotel entry and general appearance is a bit drab with almost no greenary incorporated. Interaction with the staff was limited to check-in and out, put both were done promptly with additional help as needed. I did not partake of the hotel food service as the surrounding area and options met my needs better.
Stayed 2 nights in Feb 2023

8/10 Good

Kah Kay

Liked: Cleanliness, property conditions & facilities, room comfort
Nice room with jacuzzi
The room that I had, Majesty Suite, came with a jacuzzi and living area. Breakfast buffet was adequate comprising mostly local Taiwanese dishes. Be careful that not all items in the room are free of charge - the specialty coffee is not free.
Stayed 2 nights in Feb 2023

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, well maintained rooms with great assortment of amenities. Thoroughly enjoyed my stay. Will stay there again.

8/10 Good

Pin-Hsuan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good but I think wifi signal can be enhanced. Still not very stable

10/10 Excellent

Chang-Lian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great service!
Stayed 1 night in Dec 2022

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Rebecca Ker

Stayed 2 nights in Dec 2022

8/10 Good

Jeffrey

Travelled with group
Liked: Cleanliness, property conditions & facilities
Acceptable stay, no late checkout
The stay was alright. Location not bad, near 101 (walkable). Room is spacious. However , they are very sticky about late check out. They do not allow late check out even for an hour. They will charge NT600/hr. Would think they can provide free late checkout for up to an hour as part of customer service.
Stayed 5 nights in Nov 2022

8/10 Good

CHUN SHENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2020
Response from 天閣酒店台北信義 on 14 Dec,2020
親愛的貴賓 您好, 感謝您入住天閣酒店台北信義,並給予寶貴的好評。您的肯定是我們持續前進的動力,希望不久後有幸再為您服務。期待您再度蒞臨,敬祝您順心、健康平安!

10/10 Excellent

Philip J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020
Response from THE Tango Hotel Taipei XinYi on 29 Jun,2020
Dear Sir/Madam, Thank you for staying at THE Tango Hotel Taipei XinYi and kindly leaving compliment. It has been our honor to be at your service. We sincerely look forward to your next arrival here.

8/10 Good

Verified traveller

Stayed 2 nights in Jun 2020
Response from THE Tango Hotel Taipei Xinyi on 10 Jun,2020
Dear Sir/Madam, Thank you for staying at THE Tango Hotel Taipei Xinyi. Please don't hesitate to contact us if there is any detail available regarding your reflection after check-out. It will be our great honor to be at your service again. We sincerely look forward to your next arrival.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The location is excellent. The lack of english speaking was disappointing.
Stayed 3 nights in Feb 2020
Response from Carrie Wu on 15 Feb,2020
Thank you greatly for taking the time to write a review for us. Please accept my sincere apology for the inconvenience caused, we value feedback from our guests very much, it's truly important for us to know how we can improve and meet the expectations of our customers.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2020
Response from Carrie Wu on 12 Feb,2020
Thank you greatly for taking the time to write a review for us. We look forward to welcoming you back again for another wonderful stay experience.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was 2min walk to Yongchun station (blue line). 10min walk to shopping stretch of Mitsukoshi, Breeze Center, Bellavita. Check in was a breeze. My luggage was in my room even before check in. Room was clean, my suite came with a jacuzzi deep tub with tv and a panel to control the lighting and music. Amenities were great! They provided Evian water, soft drinks and high mountain tea in the room. Only complain is there's not much good food around the area, esp. late night.
Stayed 3 nights in Jan 2020
Response from Carrie Wu on 8 Feb,2020
Thank you greatly for taking the time to write a review for us. We look forward to welcoming you back again for another wonderful stay experience.