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TripAdvisor provides an assessment of hotel quality based on more than 60 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Accessibility Options
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.
Property Amenities
Built on a pier that's both a cruise ship terminal and home of the Vancouver Convention and Exhibition Center, this Vancouver landmark rises 23 stories above the waterline. Families and couples appreciate the resort-style amenities and sweeping views, while seagoing travelers enjoy waking up and seeing their cruise ship parked outside the window. Business travelers return for the extensive business services. Gastown is two blocks away.
Guests ride escalators past totem poles and an indoor waterfall to the atrium lobby overlooking the harbor. Seamless service ranges from curbside check-in to delivery of luggage to cruise ships. A 55-foot outdoor pool and spa tub is surrounded by flowerbeds and offers panoramic views.
Pan Pacific Vancouver's guests enjoy 24-hour in-room dining at the Pan Pacific Vancouver on the waterfront. Extensive banquet and meeting facilities with views of the waterfront, city, and Coastal Mountains complement the on-site business center and 24-hour guest Internet center. Wireless Internet access is available in public areas at a nominal charge.
Three food-and-beverage outlets, including a fine-dining restaurant, are on site. Refreshments are also served around the rooftop pool/spa on the eighth floor. Jazz plays nightly in the lobby lounge overlooking the harbor. Several shops are located on the lobby level as well, including art galleries, an antique shop, clothing and gift shops, and an estate jewelry store.
The Pan Pacific Vancouver is next door to a SeaBus terminal providing catamaran ferry service to foot passengers commuting to the North Shore. For a nominal fee, hotel guests can enjoy a pleasant, 15-minute trip across the city's working harbor to Lonsdale Quay, a dining and shopping complex on the waterfront.
Rooms
The Pan Pacific Vancouver has 503 rooms and suites overlooking the city, harbor, or mountains. Rooms start on the eighth floor above a huge glass atrium with open views. High-speed Internet access is available (surcharge).
Room Amenities
Dining
Five Sails - The elegant Five Sails Restaurant serves dinner in a spectacular setting overlooking Canada Place, Vancouver's waterfront, Stanley Park, and the coastal mountains. Menu blends West Coast, Asian, and European cooking styles.
Café Pacifica - Open for breakfast and lunch in an atrium-lit lobby restaurant overlooking the harbor. Saturdays are Opera Night featuring an antipasti bar and pasta buffet along with live performances of opera selections. A sensational Sunday Market brunch is offered on Sunday mornings.
Cascades Lounge - Thursday–Saturday jazz and summer service on the patio at this lobby-level lounge overlooking the harbor. Light meals and cocktails served daily.
Recreation
An outdoor pool affords sweeping views of the harbor. The hotel is conveniently located at the start of a 12-mile paved seawall path suitable for running, cycling, in-line skating, and strolling. The concierge can arrange bike and other equipment rentals.
The hotel is one mile from Stanley Park, a 1,000-acre green space with mountain bike trails, tennis courts, walking paths through the forest, and a pitch-and-putt golf course.
The recreational activities listed below are available either on-site or near the hotel; fees may apply.
Spa
The hotel has a 12,000-square-foot Spa Utopia and Salon (surcharge), and a complimentary fitness centre features workout machines, free weights, changing facilities, and a lounge. Spa services include massage, facials and body treatments, beauty services, manicures, and pedicures.
Showing 1 - 10 results (of 401) · See more Pan Pacific Vancouver reviews
out of 401 reviews
“Seattle N. to Vancouver”
Beautiful harbor views, quick 15 minute walk to Robson St, excellent staff.
“Weekend stay in Vancouver ......”
Very pleased with the Pan Pacific, loved the location, everything we needed was within walking distance. Exceptional shopping and cafes. Saturday night Italian buffet highly recommended.
“Great”
Superbly appointed rooms plus great views of the harbour and city skyline.
“A pleasing experience in Vancouver, Canada”
It was our second time staying at the hotel; we had pleasing experience last time there 15 years ago, and so we came back. It is even better this time. The bed was very clean and comfortable. The service was even better; multi-speaking reception and inexpensive and great souvenier and gift shops. We did not have anything that was not unpleasing. The only thing is that we could not find a refrigerator. But even with that, we would come back the next time we visit Vancouver. Thank you so much.
“Very good hotel”
I really enjoyed the view. The room was very clean and the proxymity to the Vancouver congress was very convenient. It is my 3rd time and I will come back.
“Can's wait to go back....”
We love to eat at five sails resto... Waiters are very accommodating and the food is superb!!!
“Would Stay Here Again!”
I loved everything about this hotel. I would definitely recommend it to others. I was a little disappointed in the fact that they charged so much for local calls. It was cheaper to go to a pay phone to make a local call than it was to call from your hotel room. Other than that, it was great.
“Looking for any specials to stay again.”
Absolutely a great experience, nice sheets, nice bed, clean room and lots of space. Staff were excellent too.
“Will stay here again”
Nice staff, clean & quiet room (14th floor), Cafe Pacifica and Cascades Lounge have nice ambiance but are a bit pricey (alternatively there's a great food court under street level on the way to SkyTrain), convenient to many amenities and great views. We stayed here for Grey Cup - very happy with our choice! We live nearby (about 1 hour drive away) and will look into staying here again for weekend getaway.
“Great Room”
Room was great, staff was friendly and helpful.
TripAdvisor Traveller Rating:
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Showing 1 - 10 results (of 401) · See more Pan Pacific Vancouver reviews
The preferred airport for Pan Pacific Vancouver is Vancouver, BC (YVR-Vancouver Intl.) - 11.3 km / 7 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
