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Reviews of Super 8 by Wyndham Prince Frederick

2 out of 5
Super 8 by Wyndham Prince Frederick
40 Commerce Lane, Prince Frederick, MD

Reviews

6.6
Rating 10 - Excellent. 75 out of 308 reviews" "
Rating 8 - Good. 71 out of 308 reviews" "
Rating 6 - Okay. 62 out of 308 reviews" "
Rating 4 - Poor. 48 out of 308 reviews" "
Rating 2 - Terrible. 52 out of 308 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

William, Clearwater

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and professional.
Stayed 1 night in Dec 2023

10/10 Excellent

Audrey

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Didn't like the man who checked me in because he was rude I had already paid for my room and he was still asking me about did I pay. He did greet me when I came in the hotel and he didn't even say have a nice stay.
Stayed 1 night in Dec 2023

8/10 Good

Jose

Stayed 1 night in Dec 2023

8/10 Good

Ali

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Don’t recommend this place at all.
Stayed 4 nights in Dec 2023

4/10 Poor

Brianna

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

dominick

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
So crazy it's comical.
Furniture is beat up. Upstairs shower was leaking into our room. When we changed rooms we took the microwave with us since the new room didn't have one. The microwave was pretty beat up too. Front desk staff were very good. Kind and attentive. Nice tv in both rooms. When I plugged my phone in to charge the tv went off. When I unplugged the phone the tv came back on. Too weird No in room coffee at either room.
Stayed 1 night in Dec 2023

2/10 Terrible

Waynisha

Stayed 12 nights in Nov 2023

2/10 Terrible

George, Tucson

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Possibly the dirtiest place I’ve ever stayed…furniture should be replaced…doors and drawer fronts are missing …just an unpleasant experience
Stayed 1 night in Nov 2023

4/10 Poor

Sydney

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The place smells like cigarette smoke and the main light switch does the workz
Stayed 1 night in Nov 2023

10/10 Excellent

Ashley

The receptionist was so kind thank you!
Stayed 1 night in Nov 2023

10/10 Excellent

Myra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Robert

Travelled with partner
Liked: Amenities
I had to check in late, after midnight, then the front desk tried to tell me that my reservation was or should have been cancelled. It took 20 mins. to correct the issue.
Stayed 1 night in Nov 2023

8/10 Good

John

Liked: Staff & service
easy in and out to main highway
Stayed 1 night in Nov 2023

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Julia

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When i first arrived i noticed all the trash outside but looked past it. The thing i couldnt look past was right after getting to my room and getting unpacked there were cockroaches on the walls. So i immediately brought all of our snacks and clothes back to the car. For a "non-smoking" room there were cigarette burns on the beds and floors. Not once in the 3 days we were there did they come clean up or replace toilet paper or fresh towels in the room, there was also mold in the toilet and shower when we arrived, the side door was "for our safety" keycard entry but did not work at all. Over all terrible experience and an absolutely filthy hotel.
Stayed 3 nights in Nov 2023

2/10 Terrible

Matthew

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Garbage hotel, not maintained, not worth the money
This hotel was absolute garbage. There were ceiling tiles missing and moved, nothing maintained at all. The room didn't have shampoo, conditioner or soap, and they said they were out when I asked. 10+ holes in drywall from the small area I seen. Breakfast was horrible, contained 3 items, and the milk and juice was juice a container left out at room temp on the counter. I expected lower quality, but this hotel couldn't even met that expectation.
Stayed 2 nights in Nov 2023

8/10 Good

ben

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Nathaniel

Liked: Cleanliness, property conditions & facilities
Its a nice place to stay
Stayed 1 night in Oct 2023

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service
There are a few things wrong. Breakfast should have more than muffin, cereal, waffles. Bathroom hair dryer missing and had to ask for a microwave.
Stayed 1 night in Nov 2023

4/10 Poor

Reginald

Travelled with family
Disliked: Property conditions & facilities, room comfort
Bed was damaged mattress , bathroom vent fan was hanging by a screw, ac would not work.
Stayed 1 night in Oct 2023

6/10 Okay

Marvin

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Camw here for work. This place is an ancient dump. Dont even think about "breakfast" here either. Hollow walls, furniture/bed all ragged. The only good thing about this place is that i didnt see any bugs pop out anywhere. With that being said, i would return if i absolutely had to but not for more than one night.
Stayed 1 night in Oct 2023

2/10 Terrible

Bradley

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very poor condition and dated, stay elsewhere.
Many room room lights not working, rugs dirty, furniture worn, mattresses uncomfortable, sink drain in bathroom plugged, shower control knob very loose. I slipped on the shower floor and struck my head in the toilet requiring a trip to the ER. No anti slip pads on tub floor and some kind of slippery cleaning residue left on floor prior to our arrival. No telephone in room. It was the cheapest room in the area, would not recommend this hotel. Dingy and in need of updates. Not a place for families.
Stayed 1 night in Oct 2023

10/10 Excellent

linda s.

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, helpful staff. The room was clean and the bed was comfortable.
Stayed 1 night in Oct 2023

10/10 Excellent

Lanny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is excellent
Stayed 12 nights in Sep 2023

6/10 Okay

james

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
the carpet needs to be taken up an thrown away would not walk on it barefoot
Stayed 3 nights in Sep 2023

10/10 Excellent

Lori

Liked: Property conditions & facilities
Stayed 2 nights in Sep 2023

4/10 Poor

michael

Travelled with family, Business traveller
Disliked: Amenities, property conditions & facilities
Place was not even a "D" class. People waxing cars,loud music and the room ..no handles on anything took two people to close the door to the room. Place needs some major RENOVATIONS
Stayed 2 nights in Sep 2023

10/10 Excellent

Bronzton

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Genene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

Darryll

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
The bed was like sleeping on the floor, it was as hard as a rock
Stayed 2 nights in Sep 2023

4/10 Poor

Yung

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Place is not safe. It looks like long term tenants. There is nothing to eat for breakfast.
Stayed 2 nights in Sep 2023

2/10 Terrible

matthew

Travelled with partner
Disliked: Amenities, property conditions & facilities
No closet in room rugs filthy furniture broken safe in room buzzed constantly metal rails in bathroom rusted morning staff was friendly and helpful. Early evening staff rarely found. Would not stay at a super 8 accommodation ever again.
Stayed 1 night in Sep 2023

2/10 Terrible

Michael

Travelled with group
Disliked: Amenities, property conditions & facilities
Everything was dirty, there was poop in the toilet when I got thereand bunch of hair in the sink. Refrigerator didn't work. Carpets were filthy
Stayed 1 night in Sep 2023

10/10 Excellent

Nichole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Kenneth W

Travelled with partner
Disliked: Staff & service
Room was comfy. When we wanted to check-in, we waited at the front desk for 12-13 minutes before someone finally showed up. She was on the phone taking care of us with her mom!! 😡
Stayed 1 night in Sep 2023

10/10 Excellent

Gerry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Angie and Crystal were both friendly, helpful, and polite. Nice hotel for the overnight experience. Reasonably priced. Will stay here again on next trip.
Stayed 1 night in Sep 2023

8/10 Good

Carolyn

Stayed 1 night in Aug 2023

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 1 night in Aug 2023

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Card reader on back door doesn't work
Stayed 1 night in Aug 2023

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great job 👏
People there were very helpful. They had a great attitude!
Stayed 3 nights in Jul 2023

4/10 Poor

DANIELLE

There was holes in the wall, beds were springy, shower head leaked where I couldn’t take a good shower. Spare toilet paper roll had cigarette ash on it.
Stayed 1 night in Jul 2023

6/10 Okay

Martha

Travelled with partner
Disliked: Property conditions & facilities
The front of the building faces the back parking lot and is not on Commerce. There should be a sign when entering off of Commerce that says Front Desk/register with an arrow. The carpeting needs replacing. A lamp shade and arm chair in Room 209 needs fixing and the fan in the bathroom wasn’t working. In addition, there should be more than 2 of each towel in a room along with a bath mast for the floor.
Stayed 1 night in Jul 2023

6/10 Okay

nixie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Price is great, convenient location, but dirty carpet in hallways, stair wells, no elevator for lugging luggage up to second floor, damaged furnishings in my room, half- sized pillows, and no trash can in the room.
Stayed 1 night in Jul 2023

10/10 Excellent

Bethany

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023

2/10 Terrible

steven

Disliked: Staff & service, property conditions & facilities, room comfort
Filthy
It’s the dirtiest hotel I’ve ever seen and I’ve been in 4th world countries.. there is zero effort in keeping it clean. Guess who’s sick this is, because it isn’t mine.
Stayed 1 night in Jul 2023
Response from Management on 10 Jul,2023
We’re sorry to hear that you had a negative experience at our motel. We take cleanliness and quality very seriously, and we apologize if you feel we fell short in this area. We will investigate this further and take the necessary steps to improve our quality control process.

6/10 Okay

Frank E.

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2023
Response from Management on 10 Jul,2023
Thank you for taking the time to complete a review of our property. We hope you enjoyed your stay and look forward to seeing you again in the future.

8/10 Good

Donald

Liked: Staff & service
Carpet in hallways firty
Stayed 1 night in Jul 2023
Response from Management on 10 Jul,2023
Thank you for taking the time to complete a review of our property. We apologize if we fell short on accommodating you as a guest. We take quality and cleanliness very seriously and we will be working on the areas you mentioned. We hope to see you again in the future.

6/10 Okay

Jasmine

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Management on 10 Jul,2023
Thank you for taking the time out to review our property. We hope that you enjoyed your stay with us. We look forward to seeing you in the near forward

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel needs attention
Requested a crib and got an old nasty looking pack n play. Was suppose to get breakfast but there was none.
Stayed 1 night in Jun 2023
Response from Management on 10 Jul,2023
Thank you for taking time out to review our property. We are sorry that we fell short on accommodating you as a guest. Please know that we take it seriously to make sure every guest enjoy their stay at our property. We hope to see you again in the near future to show you the approval we made.

8/10 Good

Kiarah

Travelled with family
Liked: Staff & service, room comfort
Ok for a night stay
The service was great, the hotel was ok for what I paid for. It was just a one night stay
Stayed 1 night in Jun 2023
Response from Management on 10 Jul,2023
Thank you for taking the time out to review our property. We are glad that you enjoyed your stay with us. We hope to see you again in the near future