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Pipaxi Hotel
4.0 star property

Family-friendly hotel connected to a shopping centre in Wulingyuan with 2 restaurants

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Pipaxi Hotel

Photo gallery for Pipaxi Hotel

Individually decorated, desk, laptop workspace, blackout curtains
Hallway
Yoga
Outdoor dining
Children’s play area – outdoor

Overview of Pipaxi Hotel

6.6

Popular amenities

  • SpaSpaSpa
  • Breakfast includedBreakfast includedBreakfast included
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry

Check out the area

Zhangjiajie National Forest Park, Park Entrance, Zhangjiajie, Hunan, 427401
  • Popular LocationWulingyuan Scenic Reserve20 min drive
  • Popular LocationZhangjiajie National Forest Park34 min drive
  • AirportZhangjiajie (DYG)43 min drive
  • Popular LocationWulingyuan Scenic Area68 min drive
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Room options

Superior Single or Twin Room

cleanliness

Highlights

Balcony or patio
Garden
Soundproofed
Individually decorated
Air conditioning
TV
Washer/dryer
Renovated in 2023
  • Mountain view
  • Sleeps 2
  • 2 Double Beds

Family Room

cleanliness

Highlights

Balcony or patio
Garden
Soundproofed
Individually decorated
Air conditioning
TV
Washer/dryer
Renovated in 2023
  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed and 1 Single Bed

Superior Suite

cleanliness

Highlights

Balcony or patio
Garden
Soundproofed
Individually decorated
Air conditioning
TV
Washer/dryer
Renovated in 2023
  • 60 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Luxury Suite

cleanliness

Highlights

Balcony or patio
Garden
Soundproofed
Individually decorated
Air conditioning
TV
Washer/dryer
Renovated in 2023
  • 60 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Luxury Twin Room, 1 Bedroom

cleanliness

Highlights

Balcony or patio
Garden
Soundproofed
Individually decorated
Air conditioning
TV
Washer/dryer
Renovated in 2023
  • Mountain view
  • Sleeps 2
  • 2 Large Single Beds

Luxury Single Room, 1 Queen Bed

cleanliness

Highlights

Balcony or patio
Garden
Soundproofed
Individually decorated
Air conditioning
TV
Washer/dryer
Renovated in 2023
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Zhangjiajie

Located on the waterfront, Pipaxi Hotel is in Wulingyuan neighbourhood and is connected to a shopping centre. Zhangjiajie National Forest Park is another place to visit that comes recommended. Rafting and boat tours offer great chances to get out on the surrounding water, or you can seek out an adventure with rock climbing and mountain climbing nearby.

What's nearby

  • Wulingyuan Scenic and Historic Interest Area - 1 min walk
  • Wulingyuan Scenic Reserve - 20 min drive
  • Zhangjiajie National Forest Park - 34 min drive
  • Wulingyuan Scenic Area - 68 min drive
  • Sea of Clouds - 78 min drive

Getting around

  • Zhangjiajie (DYG) - 43 min drive

Restaurants

  • 张家界小向客栈 - 5 min drive
  • 汪大姐土家乐 - 74 min drive
  • 农家特色商务酒楼 - 80 min drive
  • 张家界旅游之家客栈 - 81 min drive
  • 景区快餐有限公司 - 71 min drive

About this property

Pipaxi Hotel

Family-friendly hotel in Wulingyuan, rejuvenated in 2023
A free breakfast buffet, a corner/local shop and a terrace are just a few of the amenities provided at Pipaxi Hotel. Adventurous travellers may like the hiking/biking trails, volleyball and fishing at this hotel. Treat yourself to spa services, such as reflexology or a massage. Enjoy a meal at the two on-site restaurants. Enjoy the gym, as well as activities such as basketball. Free in-room WiFi is available to all guests, along with a shopping centre on-site and a coffee shop/cafe.
You'll also enjoy perks such as:
  • Free extended parking
  • Limo/town car service, tennis courts and an electric car charging station
  • Express check-in, smoke-free property and free newspapers
Room features
All 180 individually decorated rooms offer perks such as 24-hour room service and laptop-friendly workspaces, in addition to amenities such as late-night room service and free WiFi.
More conveniences in all rooms include:
  • Rainfall showers, deep-soaking baths and free toiletries
  • 39-inch TVs with premium channels
  • Private gardens, daily housekeeping and electrical adapters/chargers

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (CNY 30 per night)
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Train station pick-up shuttle (surcharge) from 6:30 AM to 5:00 PM
  • Train station shuttle at scheduled times, on request
  • Bus station shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Limo/town car service
  • Free extended parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7 AM–9 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Basketball
  • Fishing
  • Free children's club
  • Gym
  • Hiking/biking trails
  • Lazy river
  • Playground
  • Shopping centre
  • Tennis
  • Volleyball

Family friendly

  • Free children's club
  • Grocery/convenience store
  • In-room washer/dryer
  • Laundry facilities
  • Lazy river
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Shared refrigerator
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance
  • Turndown service

Business services

  • 11 meeting rooms
  • 24-hour business centre
  • Conference centre (2,153 square foot of space)
  • Coworking space

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • On the waterfront
  • Outdoor entertainment area
  • Terrace

Spa

  • In-room massages
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Cobblestone flooring in public areas
  • Gravel flooring in public areas
  • No lift (single-level property)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 15 buildings
  • 3 floors
  • Built in 1990
  • Communal living room
  • Fireplace in lobby
  • Renovated entire property - February 2023
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • 39-inch TV with premium cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Restaurant dining guides

Outdoor space

  • Balcony/patio
  • Yard

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Washer/dryer
  • Window screens

Policies

Check-in

Check-in start time: 10:00 AM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Contactless check-out

Special check-in instructions

Guests must transfer via required shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CNY 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: CNY 200 per vehicle (one-way, maximum occupancy 5)
  • Nearby parking fee: CNY 30 per night (656 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Alipay and WeChat Pay
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transport to and from this property

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Pipaxi
Pipaxi Hotel
Pipaxi Hotel Zhangjiajie
Pipaxi Zhangjiajie
Pipaxi Hotel Hotel
Pipaxi Hotel Zhangjiajie
Pipaxi Hotel Hotel Zhangjiajie

Frequently asked questions

Is Pipaxi Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Pipaxi Hotel?

As of 28 Mar,2024, prices found for a 1-night stay for 2 adults at Pipaxi Hotel on 31 Mar,2024 start from S$63.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Pipaxi Hotel?

Extended parking is free at this property.

What time is check-in at Pipaxi Hotel?

Check-in start time: 10:00 AM; check-in end time: anytime.

What time is check-out at Pipaxi Hotel?

Checkout is at 1:00 PM.

Does Pipaxi Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 200 per vehicle applies.

Where is Pipaxi Hotel located?

Located on the waterfront, this family-friendly hotel is 21.8 mi (35.1 km) from Zhangjiajie National Forest Park.

Pipaxi Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 3 out of 15 reviews" "
Rating 8 - Good. 4 out of 15 reviews" "
Rating 6 - Okay. 5 out of 15 reviews" "
Rating 4 - Poor. 1 out of 15 reviews" "
Rating 2 - Terrible. 2 out of 15 reviews" "

5.8/10

Cleanliness

6.8/10

Staff & service

5.8/10

Property conditions & facilities

Reviews

6/10 Okay

Franklin

Liked: Staff & service
Disliked: Room comfort
Very convenient with excellent service.
This is one of the better located hotels, and the price was very reasonable. The beds were too hard, but other than that it was perfect for what we needed. The manager was very helpful in recommending our visit to the park.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Alan, Sydney, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel is a beautiful old building with spacious peaceful courtyards. The location is great. However, it is very rundown - I'm not talking about faded elegance - I'm talking about neglect and poor management. I have the impression that the owners are running this place into the ground with a view to demolition in the near future, so that it can be replaced with one of the ugly, but doubtless more profitable, glass and concrete boxes that already surround it. The bathroom was filthy, covered in green and black mold. The shower curtain was filthy, torn and attached by safety pins. Hot (or rather warm) water was unreliable. The towels looked about 20 years old and some had holes in them. The room was dusty and poorly maintained, lots of small issues with things like lights and the kettle. The buffet Breakfast (Chinese style) is included, and isn't at all bad. Staff were uninterested and unhelpful - even when dealing with fluent Mandarin speakers. Toilet paper is regarded as a luxury to be dispensed with sulking reluctance only after an extended argument. Overall this is an overpriced, rundown, poorly run establishment. Avoid this hotel, try one of the many nearby hotels.

10/10 Excellent

Mario, Mty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Before you book: if you haven't stay on a mountain hotel, and you don't know how to handle some bugs or moisture, don't book. This hotel is in the mountain, so there are bugs and moisture visible. Fungus on the shower curtain, and the hotel needs maintanance, but overall great. Chinese beds, and if you can, as almost all budget hotels, bring your own router, as wifi is low. Location is excellent, chineswe buffet is so-so, but works, and the staff if INCREDIBLE kind and helpfulness. The night hostess doesnt speak English and she prefer to sent us to the room before even pay. Don't take a taxi from the airport, they are expensive. Call the hotel and ask for taxi, they sent us a good SUV cheaper than local taxi (150 RMB). I would recommend this hotel? Yes!

8/10 Good

Thomas, Boston

Liked: Staff & service, property conditions & facilities, room comfort
Good location & nice staff
Hotel is very close to Zhangjiajie park (10 minute walk). Other than the park there is nothing around. They do have 1 English speaking staff member that they called to the lobby as soon as we walked in. Staff is very nice and very helpful. One thing to be cautious of: They offered us a free ride to the airport ($20 US value) if we gave them a good review so that may influence some reviews you see. We weren't going to the airport so we said no. The rooms are as clean as most 3 stars in China. Wifi only in the lobbies. Breakfast was Chinese but not bad.

10/10 Excellent

Mickael

Stayed 2 nights in Aug 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel ist geschlossen!
Trotz Buchungbestätigung bei Expedia mussten wir leider feststellen, dass das Hotel geschlossen war! Da war eine tolle Überraschung, im strömenden Regen eine neue Unterkunft zu suchen! Vielen Dank!
Stayed 2 nights in May 2018

6/10 Okay

Yoe Lin

Stayed 2 nights in May 2017

6/10 Okay

jjjjj, 東京

Disliked: Property conditions & facilities
武陵源区の国家森林公園ゲートすぐ近くのホテル
武陵源区の国家森林公園ゲートまで徒歩10分程度の場所にあります。 上海からの飛行機で23時過ぎに張家界荷花空港へ到着し、タクシーで値段交渉して120元でホテルまで向かいました。ちなみに事前に案内されていたホテルの24時間対応の送迎バスは180元/人とのこと。 最終チェックインが23時までとのことだったので、事前に何度か電話したのですが繋がらず・・・。結局24時頃ホテルに到着するとフロントにもロビー周辺にも外にも誰一人いなくて焦りました。廊下を進んだ先にあるホテル内のマッサージ店でやっとスタッフを見つけ、フロントに電話をしてもらって無事にチェックインできました。 ホテル内に売店、レストランありますが、夜遅い時間には営業していないので、飲み水を含め必要なものは事前に用意していったほうがいいです。 とは言ってもホテルの周りも空港からホテルまでの道も営業しているお店はほぼありませんでした。 朝になるとホテルから森林公園ゲートまでの道に日用品や食品を売っている商店や果物屋さん、朝食を食べられるお店があり営業しています。 部屋には必要最低限の設備・備品しか用意されていません。シャンプーなどは一回分ずつ個装されたものが2セットありましたが、「非贈品」と書かれていたので開けると有料になるのかも…(確かめていないのでわかりません)手を洗うための普通の石鹸がないのには結構困りました。 シャンプー、ボディソープ、歯ブラシなどは持参したほうが安全だと思います。 また、ホテル内のレストランも一度利用しましたが、一人なのでとお願いすると、通常の半分の量で作ってくれました。ただ、口に合わないのとどうしても衛生面が気になりほとんど食べられませんでした。 最低限宿泊できる施設と思えば、森林公園を観光するためには立地のいいホテルだと思います。

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotelbewertung des Pipaxi-Hotels vom August 2016
Das Pipaxi-Hotel liegt direkt vor den Toren des Zhangjiajie-Nationalparks. Essstände und Gasthäuser gibt es gleich in der Nähe. Die Lage ist top! Auch das Personal ist sehr hilfsbereit. Allerdings: Lässt man sich mit dem Taxi vom Flughafen abholen, zahlt man 180 RMB. Das ist absolut überteuert. Auch hatte der Morning-Call nicht funktioniert. Ein Mann in der Rezeption gab mir eine Karte des Nationalparks. Kurz: sehr hilfsbereit und nett. tolle Lage, mein Zimmer hatte Balkon.