Outdoor pool, open 6:30 AM to 8:30 PM, pool umbrellas, pool loungers

Reviews of Rosewood Abu Dhabi

5 out of 5
Rosewood Abu Dhabi
Sowwah Square, Al Maryah Island, Abu Dhabi

Reviews

9.4

Exceptional

Rating 10 - Excellent. 388 out of 486 reviews" "
Rating 8 - Good. 65 out of 486 reviews" "
Rating 6 - Okay. 18 out of 486 reviews" "
Rating 4 - Poor. 5 out of 486 reviews" "
Rating 2 - Terrible. 10 out of 486 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rawda

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel provided fantastic service and was rather quiet. Overall, it was quite pleasant and excellent.
Stayed 1 night in Apr 2024
Response from MT on 17 Apr,2024
Thank you Rawda for your feedback. We are glad you enjoyed your stay with us and look forward to seeing you again.

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and very well thought out property
Stayed 2 nights in Feb 2024
Response from Sinta on 14 Mar,2024
Dear Mr. Jonathan, Warm greetings from Rosewood Abu Dhabi. We are thrilled to discover that your stay with us left a positive impression! Our goal is to provide you with exceptional service, ensuring that each and every stay is pleasant and memorable. Your contribution by completing the guest survey aids us in upholding the well-established reputation that Rosewood Abu Dhabi diligently strives to maintain. For your future visits, please feel free to contact us directly, and we will personally ensure the utmost level of care and attention. Thank you for choosing Rosewood Abu Dhabi.Kind regards,Sinta Syarief Asst. Revenue and Reservations Manager

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Elegant and impeccable.
Stayed 3 nights in Dec 2023
Response from MT on 12 Feb,2024
Thank you Kenneth

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning
Suite was very nice and very comfortable
Stayed 1 night in Jan 2024
Response from MT on 12 Feb,2024
Thank you Jonathan. We look forward to welcoming you back soon.

10/10 Excellent

Grigori

Stayed 8 nights in Jan 2024
Response from MT on 12 Feb,2024
Thank you Grigor.

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at rosewood
We loved our stay at the hotel. We received a free upgrade which was awesome. The restaurants and location are great. Staff are super helpful and the room was very comfortable. One of the best stays we had in any hotel.
Stayed 2 nights in Jan 2024
Response from MT on 12 Feb,2024
Thank you for your wonderful feedback. We are thrilled to hear that you loved your stay. We look forward to welcoming you again

10/10 Excellent

Karin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great friendly staff, all very helpful. Extra congratulations to the front-office manager, concierge and the fantastic staff of Manors club. Thank you all for your help and friendliness.
Stayed 1 night in Dec 2023
Response from MT on 12 Feb,2024
Thank you Karin, we look forward to welcoming you again.

4/10 Poor

Abdelfattah, Abu Dhabi

Stayed 1 night in Dec 2023

10/10 Excellent

amir

Stayed 1 night in Dec 2023
Response from MT on 12 Feb,2024
Thank you Amir.

6/10 Okay

Rochelle

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
This was our favorite hotel in Abu Dhabi Its lost a huge step in staff! Not very friendly and when I ask about an upgrade she was almost rude! Gave us a room right above a bar that played music until 2:00AM
Stayed 1 night in Dec 2023

10/10 Excellent

Souraya

Stayed 1 night in Nov 2023
Response from MT on 12 Feb,2024
Thank you Souraya

2/10 Terrible

Tara

Business traveller
Disliked: Cleanliness, property conditions & facilities
Had to ask for water in my room 5 times and took 6-8 hours. The next day, was informed there is no running water in my room, and it took over an hour to get them to understand that I needed to take a shower. I used to live at the Rosewood Abu Dhabi Residences and this is just gone downhill.
Stayed 2 nights in Nov 2023

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Oct 2023
Response from MT on 10 Oct,2023
Thank you Edward. We look forward to welcoming you again soon.

10/10 Excellent

Alexander

Stayed 2 nights in Sep 2023
Response from MT on 26 Sept,2023
Thank you Alexander

10/10 Excellent

Rob

Travelled with partner
Liked: Amenities, property conditions & facilities
This hotel was amazing. Very elegant style, amazing and helpful staff, and the spa area in the men's locker room was extremely relaxing and nice. The room was gorgeous as well as the view and pool area. Lots of great food options and it connects to the mall. Loved every minute there!
Stayed 2 nights in Sep 2023
Response from MT on 26 Sept,2023
Thank you, Rob, we look forward to welcoming you again.

10/10 Excellent

Saeed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from MT on 26 Sept,2023
Thank you Saeed

10/10 Excellent

Wendy Joan

Stayed 1 night in Aug 2023
Response from MT on 26 Sept,2023
Thank you Wendy.

8/10 Good

Junqiao

Stayed 1 night in Aug 2023
Response from MT on 26 Sept,2023
Thank you Junqiao

8/10 Good

Magdi, Cairo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from MT on 10 Oct,2023
Thank you Magdi

10/10 Excellent

Michael

Stayed 1 night in Jul 2023
Response from MT on 10 Oct,2023
Thank you Michael

10/10 Excellent

Reda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from MT on 10 Oct,2023
Thank you Reda

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect getaway
We have been going to the Rosewood hotel for the past 6 years; there is nothing I could fault the rooms are perfect the staff are all very friendly from around the pool to the restaurants, the reception staff everything about the Rosewood hotel is fantastic
Stayed 6 nights in May 2023
Response from MT on 10 Oct,2023
Thank you, we look forward to welcoming you again soon.

10/10 Excellent

Gene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The receptionist was wonderful. She offer fruity drinks upon arrival. She was a difference maker
Stayed 2 nights in May 2023
Response from MT on 10 Oct,2023
Thank you Gene. We look forward to welcoming you again soon.

10/10 Excellent

Meshal, MANAMA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i was not offer anything as VIP
Stayed 2 nights in May 2023
Response from MT on 10 Oct,2023
Thank you Meshal.

10/10 Excellent

Grigori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2023
Response from MT on 10 Oct,2023
Thank you Grigori. We Look forward to welcoming you back soon.

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from MT on 10 Oct,2023
Thank you Benjamin.

2/10 Terrible

Nicholas

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023
Response from MT on 10 Oct,2023
Thank you James.

10/10 Excellent

Lana

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great hotel.. spacious clean rooms Very helpful and friendly staff! Connected to Galaria mall where many shops and restaurants around!!
Stayed 3 nights in Feb 2023
Response from MT on 10 Oct,2023
Thank you Lana, we look forward to welcoming you again.

10/10 Excellent

Alexander

Stayed 3 nights in Feb 2023
Response from MT on 10 Oct,2023
Thank you Alexander

10/10 Excellent

Petula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2023
Response from MT on 10 Oct,2023
Thank you Petula

2/10 Terrible

Nasir

Disliked: Staff & service
Stayed 1 night in Feb 2023

4/10 Poor

Khalifa

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 5 nights in Jan 2023

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rosewood Stay
Wonderful and helpful staff who cannot do enough for you.
Stayed 1 night in Jan 2023
Response from MT on 13 Feb,2023
Dea Elaine, Thank you for choosing to stay at Rosewood Abu Dhabi. We are glad that you enjoyed your stay. Looking forward to welcoming you again soon!

6/10 Okay

Bashar

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2022

10/10 Excellent

Abdulkareem

Stayed 3 nights in Nov 2022

8/10 Good

Rindala

Business traveller
Liked: Cleanliness, property conditions & facilities
It is a wonderful hotel with a great lady at the front reception by the name of Clarisse. Very helpful and friendly. The rest of the staff is very friendly but many not at par with what I would expect from a Rosewood. Some speak poor English. Room service often does not answer the calls. TVs in the room are not smart.
Stayed 2 nights in Oct 2022

10/10 Excellent

Edward A

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flawless after all
Besides a minor hiccup upon checking in, you can't think of better service and a more stringent attention to detail
Stayed 1 night in Oct 2022

10/10 Excellent

Kewal

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location Amenities Parking Restaurants Bedroom Bath pillows
Stayed 6 nights in Oct 2022

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and dining options in the hotel and close by. Will definitely return.
Stayed 2 nights in Jul 2022

2/10 Terrible

Ibrahim

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Baby crib
The baby crib was too deep it was hard to place a baby in his sleep. So I had to order extra pillows and blankets to make a comfortable spot for my baby who wasn’t comfortable and kept crying all night. We all ended up not sleeping at all that’s why my experience was very poor
Stayed 1 night in Jul 2022

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities
A lovely room with a great bathroom glass wall opening into bedroom. Staff was lovely and and accommodating, and I had a smooth experience.
Stayed 1 night in Jun 2022

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 11 nights in Mar 2022
Response from Mohamed idelaasri on 10 Apr,2022
Dear Ms.Jennifer Thank you for your great feedback. We look forward to welcoming you back at Rosewood Abu Dhabi

8/10 Good

abdulmjeed

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from Mohamed idelaasri on 10 Mar,2022
Dear Mr.Abdulmjeed Thank you for your great feedback. We look forward to welcoming you back at Rosewood Abu Dhabi

10/10 Excellent

RACHEL KIM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Mohamed idelaasri on 10 Mar,2022
Dear Ms.Rachel KIm Thank you for your great feedback. We look forward to welcoming you back at Rosewood Abu Dhabi

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021
Response from Mohamed idelaasri on 10 Mar,2022
Dear Marilyn.Thank you for your great feedback. We look forward to welcoming you back at Rosewood Abu Dhabi

8/10 Good

Ramzi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice property in a "5 star cookie cutter" point of view. It's a business hotel. I liked it, though it didnt wow me. It presented all that one would seek on a checklist for a 5 star hotel, except that it lacked...spirit. thats what it was. Great packaging but lacking spirit.
Stayed 3 nights in Jan 2022
Response from Mohamed idelaasri on 10 Mar,2022
Dear Mr .Ramzi Thank you for your great feedback and we appreciated you comments. We look forward to welcoming you back at Rosewood Abu Dhabi

10/10 Excellent

Leonor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING place!
Amazing hotel! Beat the four seasons by far. If you are hesitant between the two, stay at the Rosewood! We regretted not spending our entire stay there. Larger room and bathroom, fancier overall feel, great service. One of the best hotels we have ever stayed at.
Stayed 1 night in Jan 2022
Response from Mohamed idelaasri on 10 Mar,2022
Dear Mr.Leonor , Thank you for your valuable feedback and comments. We are happy to know that you had a pleasant stay and received amazing service from our team . We look forward to welcoming you back at Rosewood Abu Dhabi.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Be at peace.
This is one of the Rosewood’s older properties and if you’re familiar with some of their newer properties, you’ll notice. However, you’ll also notice that service and “sense of place” is the same. The pool deck and it’s bar are excellent.
Stayed 1 night in Dec 2021

10/10 Excellent

errum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Nov 2021