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Reviews of Four Points by Sheraton Ahmedabad

5 out of 5
Four Points by Sheraton Ahmedabad
Opposite Gujarat College, Ellis Bridge, Ahmedabad, Gujarat

Reviews

8.6

Excellent

Rating 10 - Excellent. 178 out of 340 reviews" "
Rating 8 - Good. 107 out of 340 reviews" "
Rating 6 - Okay. 32 out of 340 reviews" "
Rating 4 - Poor. 15 out of 340 reviews" "
Rating 2 - Terrible. 8 out of 340 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Devji

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
My wife arrived for her check in, she is diabetic and needs to keep her insulin cool, the fridge in the room did not work. The room given to her did not have a safe in the room. She did not know where to keep her valuables. The air conditioner was not working in the room. This is not we would expect from a Marriott group hotel
Stayed 3 nights in Apr 2024
Response from Vinod on 16 Apr,2024
Dear Devji,Thank you for your review, it is truly appreciated. Considering your rating we are concerned about your experience and would like to understand further. We are available at pratik.bhatia@marriott.com should you wish to share more details and give us an opportunity to work on the same and welcome you back. Warm regards,Vinod KumarHotel Manager

10/10 Excellent

Utkarsh, Iselin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Vinod Manager on 12 Apr,2024
Dear Guest,Thank you for taking out the time to give us your feedback. We are pleased to know that you had a positive experience with our hospitality. Our aim is to satisfy our customers and we are delighted that you enjoyed your experience and we look forward to seeing you again.Warm regards,Vinod KumarHotel Manager

4/10 Poor

Caleb, Washington

Disliked: Property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Vinod on 3 Apr,2024
Dear Guest,We apologize that we did not exceed your expectations. We would be happy to welcome you again to our hotel and make things right if you give us a chance.Warm regards,Vinod Kumar Hotel Manager

6/10 Okay

Shruti

Travelled with family
The staff was not too friendly
Stayed 2 nights in Feb 2024
Response from Vinod Kumar on 12 Mar,2024
Dear Shruti,Thank you for sharing a review on your recent visit. I am very concerned to know of your disappointing experience during your visit and would like to sincerely apologize for the inconvenience caused. Guest satisfaction is of utmost importance to us at all times, as it helps us improve the quality of our service and facilities to better meet the needs of our guest. I have personally addressed your feedback with the team and will ensure that this was one of an incident. I hope we will have the pleasure of welcoming you back soon again and have the opportunity to earn your trust by meeting standards to the best of our ability. Warm Regards, Vinod Kumar Hotel Manager

8/10 Good

Devendra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Vinod on 6 Mar,2024
Namaste!Thank you for sharing your prized words with us and your patronage. It is moments like this on hearing appreciation for our team that makes us strive for delivering memorable experiences.It delights us to know we made your stay a more enjoyable experience,We wholeheartedly look forward to welcome you back again for your upcoming stay. Warm RegardsVinod KumarHotel Manager

8/10 Good

Nisha

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff could be more helpful.
Stayed 1 night in Mar 2024
Response from Vinod on 4 Mar,2024
Dear Nisha,Thank you for taking out the time to give us your feedback. We are pleased to know that you had a positive experience with our hospitality. Our aim is to satisfy our customers and we are delighted that you enjoyed your experience and we look forward to seeing you again.Warm regards,Vinod KumarHotel Manager

2/10 Terrible

RANJAN

Stayed 1 night in Feb 2024
Response from Vinod on 1 Apr,2024
Dear Ranjan,Thank you for taking out the time to give us your feedback. We are pleased to know that you had a positive experience with our hospitality. Our aim is to satisfy our customers and we are delighted that you enjoyed your experience and we look forward to seeing you again.Warm regards,Vinod KumarHotel Manager

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very nice hotel with a lovely restaurant.
Stayed 3 nights in Feb 2024
Response from Vinod on 7 Feb,2024
Dear Guest, Thank you for sharing your valuable feedback. This means a lot to us coming from you. We strive to deliver a memorable experience for our guests. It feels great to have team members like Anima and others who are able to take the lead and deliver a cherished experience. We look forward to welcome you back again soon.Warm Regards,Vinod Kumar Hotel Manager

8/10 Good

Samir

Stayed 5 nights in Jan 2024
Response from Vinod on 22 Mar,2024
Dear Samir,Thank you for sharing your valuable feedback. This means a lot to us coming from you. We strive to deliver a memorable experience for our guests. We look forward to welcome you back again soon.Warm Regards,Vinod Kumar Hotel Manager

8/10 Good

Abe

Liked: Cleanliness, staff & service
Great location, extremely courteous and professional staff, everything was great except the rooms need to be updated
Stayed 7 nights in Jan 2024
Response from Vinod on 7 Feb,2024
Dear Guest, Thank you for sharing your valuable feedback. This means a lot to us coming from you. We strive to deliver a memorable experience for our guests. It feels great to have team members like Anima and others who are able to take the lead and deliver a cherished experience. We look forward to welcome you back again soon.Warm Regards,Vinod Kumar Hotel Manager

10/10 Excellent

Krishna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property and customer friendly staff.
Stayed 1 night in Jan 2024
Response from Vinod on 28 Jan,2024
Dear Guest, Thank you for submitting your review. Further to your rating, we would like to know more about your experience. We assure you to take corrective action and ensure all our guests enjoy a wholesome experience visiting our hotel.Warm RegardsVinod Kumar Hotel Manager

8/10 Good

Ramin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Vinod on 22 Jan,2024
Dear Guest,Thank you for your review, it is truly appreciated. We look forward to welcoming you back and thank you for choosing us.Warm regards,Vinod KumarHotel Manager

2/10 Terrible

Harshad Kumar

Stayed 6 nights in Jan 2024
Response from Vinod on 25 Jan,2024
Dear Mr. GuestThank you for considering us. Your experience with us was not up to our standard.Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of your expectations. We have shared your feedback with the team so we can do our best to ensure this does not occur again. Once again, thank you for taking the time to share your experience. We hope to see you again. Feel free to let us know if there is anything we can do to make your next visit a memorable one.Sincerely,Vinod KumarHotel Manager

10/10 Excellent

Darshna

Stayed 1 night in Dec 2023
Response from Vinod on 22 Jan,2024
Dear Guest,Thank you for your review, it is truly appreciated. We look forward to welcoming you back and thank you for choosing us.Warm regards,Vinod KumarHotel Manager

6/10 Okay

Kiran

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel has great staff, but the rooms need an urgent upgrade. We checked in late, around 12am and found that shower fittings fell off, shower door would not shut, the safe in the room did not work and the DND and clean my room switches dust not work
Stayed 8 nights in Dec 2023
Response from Vinod on 15 Jan,2024
Dear Guest,Thank you for sharing your feedback, both positive and constructive. We would be happy to welcome you again to our hotel and make things right if you give us a chance.Warm regards,Vinod Kumar Hotel Manager

6/10 Okay

Akshay

Travelled with family and small children
Liked: Staff & service, amenities
Excellent staff and food at their restaurant, just the hotel is a bit old and they were upgrading the ACs when we were visiting
Stayed 3 nights in Dec 2023
Response from Vinod on 15 Jan,2024
Dear Guest,Thank you for sharing your feedback, both positive and constructive. We would be happy to welcome you again to our hotel and make things right if you give us a chance.Warm regards,Vinod Kumar Hotel Manager

8/10 Good

Prafula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay is comfortable and nreakfast was good
Stayed 2 nights in Dec 2023
Response from Vinod on 15 Jan,2024
Dear Guest,Thank you for taking out the time to give us your feedback. We are pleased to know that you had a positive experience with our hospitality. Our aim is to satisfy our customers and we are delighted that you enjoyed your experience and we look forward to seeing you again.Warm regards,Vinod KumarHotel Manager

8/10 Good

Amudha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very good and staff quite responsive. But the area around is not up to the mark, too much traffic, no restaurants or eating joints, quity dusty and polluted. The driving is so rash that we just cannot cross the road. Good property , bad location
Stayed 2 nights in Dec 2023
Response from Vinod on 15 Jan,2024
Dear Guest,Thank you for your review, it is truly appreciated. We look forward to welcoming you back and thank you for choosing us.Warm regards,Vinod KumarHotel Manager

10/10 Excellent

Neelesh, Coquitlam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for business with reliable internet connections. Super friendly staff that take good care of you.
Stayed 2 nights in Nov 2023
Response from Vinod on 23 Nov,2023
Dear Guest,Thank you for taking out the time to give us your feedback. We are pleased to know that you had a positive experience with our hospitality. Our aim is to satisfy our customers and we are delighted that you enjoyed your experience and we look forward to seeing you again.Warm regards,Vinod KumarHotel Manager

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and efficient, thank you. Excellent breakfast selections.
Stayed 4 nights in Nov 2023
Response from Vinod on 15 Nov,2023
Dear Guest,Thank you for taking out the time to give us your feedback. We are pleased to know that you had a positive experience with our hospitality. Our aim is to satisfy our customers and we are delighted that you enjoyed your experience and we look forward to seeing you again.Warm regards,Vinod KumarHotel Manager

10/10 Excellent

Bharatkumar

Stayed 2 nights in Nov 2023
Response from Vinod on 15 Nov,2023
Dear Guest,Thank you for taking out the time to give us your feedback. We are pleased to know that you had a positive experience with our hospitality. Our aim is to satisfy our customers and we are delighted that you enjoyed your experience and we look forward to seeing you again.Warm regards,Vinod KumarHotel Manager

10/10 Excellent

rajesh

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 8 nights in Oct 2023
Response from Vinod on 7 Nov,2023
Dear Guest,Thank you for taking out the time to give us your feedback. We are pleased to know that you had a positive experience with our hospitality. Our aim is to satisfy our customers and we are delighted that you enjoyed your experience and we look forward to seeing you again.Warm regards,Vinod KumarHotel Manager

10/10 Excellent

MINESH

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy in and out
Stayed 1 night in Aug 2023
Response from Vinod on 31 Oct,2023
Dear Guest,Thank you for your review, it is truly appreciated. We look forward to welcoming you back and thank you for choosing us.Warm regards,Vinod KumarHotel Manager

8/10 Good

Rajeev

Travelled with family
Liked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from Vinod Kumar on 11 Oct,2023
Dear Guest,Thank you for taking out the time to give us your feedback. We are pleased to know that you had a positive experience with our hospitality. Our aim is to satisfy our customers and we are delighted that you enjoyed your experience, and we look forward to seeing you again.Warm regards,Vinod KumarHotel Manager

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Vinod Kumar on 23 Sept,2023
Dear Guest,Thank you for taking out the time to give us your feedback. We are pleased to know that you had a positive experience with our hospitality. Our aim is to satisfy our customers and we are delighted that you enjoyed your experience and we look forward to seeing you again.Warm regards,Vinod KumarHotel Manager

10/10 Excellent

Roopa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Jun 2023
Response from Vinod on 22 Aug,2023
Dear Guest,Thank you for taking out the time to give us your feedback. We are pleased to know that you had a positive experience with our hospitality. Our aim is to satisfy our customers and we are delighted that you enjoyed your experience and we look forward to seeing you again.Warm regards,Vinod KumarHotel Manager

10/10 Excellent

Falguni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Food options and staff service was excellent
Stayed 3 nights in Jun 2023
Response from Vinod Kumar on 23 Jun,2023
Dear Guest,Thank you for taking out the time to give us your feedback. We are pleased to know that you had a positive experience with our hospitality. Our aim is to satisfy our customers and we are delighted that you enjoyed your experience and we look forward to seeing you again.Warm regards,Vinod KumarHotel Manager

10/10 Excellent

Ashish, New Delhi

Liked: Staff & service, property conditions & facilities
Staff at the coffee shop during breakfast was excellent. Very polite and always offering to help in enquiring about us all the time. And this implies to each one of the them present during breakfast. Top class
Stayed 1 night in May 2023
Response from Vinod Kumar on 3 Jun,2023
Dear Guest,Thank you for taking out the time to give us your feedback. We are pleased to know that you had a positive experience with our hospitality. Our aim is to satisfy our customers and we are delighted that you enjoyed your experience and we look forward to seeing you again.Warm regards,Vinod KumarHotel Manager

8/10 Good

Shubham

Stayed 1 night in May 2023
Response from Vinod on 26 May,2023
Dear Guest,Thank you for taking out the time to give us your feedback. We are pleased to know that you had a positive experience with our hospitality. Our aim is to satisfy our customers and we are delighted that you enjoyed your experience and we look forward to seeing you again.Warm regards,Vinod KumarHotel Manager

10/10 Excellent

INKEOL

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it is neat and clean. Staffs are well and kind. was short stay but satisfied.
Stayed 1 night in Apr 2023
Response from Vinod Kumar - Hotel Manager on 22 May,2023
Dear Guest,Thank you for taking out the time to give us your feedback. We are pleased to know that you had a positive experience with our hospitality. Our aim is to satisfy our customers and we are delighted that you enjoyed your experience and we look forward to seeing you again.Warm regards,Vinod KumarHotel Manager

10/10 Excellent

Martin, coalville

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and excellent service
Stayed 2 nights in Apr 2023
Response from Vinod on 22 May,2023
Dear Guest,Thank you for taking out the time to give us your feedback. We are pleased to know that you had a positive experience with our hospitality. Our aim is to satisfy our customers and we are delighted that you enjoyed your experience and we look forward to seeing you again.Warm regards,Vinod KumarHotel Manager

10/10 Excellent

Shaleen

Stayed 2 nights in Apr 2023
Response from Four Points by Sheraton Ahmedabad on 22 May,2023
Dear Guest,Thank you for taking out the time to give us your feedback. We are pleased to know that you had a positive experience with our hospitality. Our aim is to satisfy our customers and we are delighted that you enjoyed your experience and we look forward to seeing you again.Warm regards,Vinod KumarHotel Manager

6/10 Okay

Manish

Liked: Cleanliness
Disliked: Staff & service
Location was good
Stayed 2 nights in Mar 2023
Response from Four Points by Sheraton Ahmedabad on 22 May,2023
Dear Guest,Thank you for taking out the time to give us your feedback. We are pleased to know that you had a positive experience with our hospitality. Our aim is to satisfy our customers and we are delighted that you enjoyed your experience and we look forward to seeing you again.Warm regards,Vinod KumarHotel Manager

8/10 Good

Harakhchand

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel to stay in Ahmedabad
We had an amazing stay and hotel is located right in the heart of city so it was very convenient to do shopping etc staff was very helpful and courteous
Stayed 3 nights in Mar 2023

4/10 Poor

saajidah

Business traveller, Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The room was no clean. The sheets had stains and in my two night stay we came across a total of 6 cockroaches. Very disappointing
Stayed 2 nights in Mar 2023

8/10 Good

Himat

Liked: Cleanliness, staff & service, room comfort
All was good. Very friendly and accommodating staff all around
Stayed 2 nights in Mar 2023

8/10 Good

Ravi

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Niraj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is very good and the service was excellent the staff are very helpful and the location is good too is very easy to get to the places. I would definitely recommend this hotel if you are going to Ahmedabad👍
Stayed 2 nights in Feb 2023

10/10 Excellent

Rudra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionists were very helpful and accommodating to every needs. Good rooms and very comfortable beds. My stay was very pleasant
Stayed 1 night in Feb 2023

10/10 Excellent

Sandeep

Stayed 1 night in Feb 2023

8/10 Good

Nagib

Stayed 1 night in Feb 2023

10/10 Excellent

Nagib

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort in the room, smiles outside.
As always this hotel remains one of the best in the city. After covid, staff has changed but the service has remain as good. In the first floor restaurant the excellent service by the ever smiling Anima and Payal are praise worthy. Rooms are very comfortable. We discovered a corner for playing table tennis which we did not know about in our previous visit. We were impressed by the kindness of all staff, entrance, reception, room cleaning. Will surely come back next year. Also location is central.
Stayed 4 nights in Feb 2023

6/10 Okay

Pamela

Stayed 2 nights in Feb 2023

10/10 Excellent

Ajaykumar, Wappingers FLS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent and friendly staff, specially Akshay and Atul.
Stayed 2 nights in Feb 2023

10/10 Excellent

heriberto, rockville

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessibility
Stayed 4 nights in Feb 2023

10/10 Excellent

Ajaykumar, Wappingers FLS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nicely maintained property. Staff was very polite & friendly. Front desk, specially Akhsay & Atul went out of their way to help. Manoj Bhandari in the kitchen was very attentive to details. I would stay again
Stayed 1 night in Jan 2023

10/10 Excellent

ketanumar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2023

10/10 Excellent

Dilip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff and breakfast is great so many choices

8/10 Good

ritesh

Stayed 1 night in Jan 2023

8/10 Good

Parita

Stayed 1 night in Dec 2022