Restaurant

Reviews of Embassy Suites Anchorage

3.5 out of 5
Embassy Suites Anchorage
600 East Benson Blvd, Anchorage, AK

Reviews

9.0

Wonderful

Rating 10 - Excellent. 665 out of 1003 reviews" "
Rating 8 - Good. 213 out of 1003 reviews" "
Rating 6 - Okay. 66 out of 1003 reviews" "
Rating 4 - Poor. 31 out of 1003 reviews" "
Rating 2 - Terrible. 28 out of 1003 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Aaron

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was pretty dirty, hotel is definitely showing its age and rooms need updating.
Stayed 1 night in Mar 2024

10/10 Excellent

Trina

Travelled with family and small children
Liked: Cleanliness, amenities
Like that they were very good about moving us when their was a leak in the ceiling
Stayed 2 nights in Feb 2024

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area was a total shot show. My child felt unsafe. There were so many people not following the rules and making it a dangerous place. Management was told and nothing was done about it.
Stayed 1 night in Mar 2024

6/10 Okay

Alisha

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Delicious breakfast, beautiful lobby,staff was good but getting towels took for ever, room was good but had scuffs, dirty bath tub area. Showers in spa area were cold and didnt have high pressure. Parking was tight.
Stayed 1 night in Mar 2024

10/10 Excellent

Cora Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay in a central location
Stayed 5 nights in Mar 2024

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Jillyan

Liked: Cleanliness, staff & service, property conditions & facilities
Pool was very noisy at night with a ton of people but went back in the morning and was nice and quiet.
Stayed 1 night in Dec 2023

6/10 Okay

Totsie, Delta Junction

Travelled with family
Disliked: Property conditions & facilities
We are Hilton Honors members - many years. I felt we were given substandard consideration because we booked through a 3rd party. Ground floor - furthest room from the lobby, cold room. We are Alaskans, so when I say cold - it was! Scheduled for 6 nights with NO housekeeping services. When I requested service, what we received was the bed straightened and the garbage removed, one clean towel and no clean cups/glasses, coffee or toiletries. This is NOT the service we are accustomed to receiving at a Hilton! My husband is almost 85 y/o and the “hike” to the lobby and the front door was ridiculous! The entry way by our door was too dangerous to use because of ice and snow. Bright spots - the breakfast was great, as usual, and “Windy” at the lounge was awesome, as was Iris, at reception. I would have thought for a price of over $2,000 - you could do better. And, we are tired of hearing that you have cut back on services because of COVID!!!!
Stayed 6 nights in Feb 2024

8/10 Good

ROBYN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

6/10 Okay

Katherine

Travelled with family
Liked: Amenities, property conditions & facilities
The room is very nice! The pillows are ridiculous! Flat and uncomfortable!
Stayed 1 night in Feb 2024

8/10 Good

Barbara

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2024

8/10 Good

Hing Kuen

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience for shopping
Stayed 2 nights in Feb 2024

8/10 Good

Bruce

Liked: Amenities
No transportation from and to the airport
Stayed 1 night in Feb 2024

8/10 Good

Hing Kuen

Business traveller, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Staff is very helpful, Good hotel facility Near the shopping mall, restaurant…
Stayed 1 night in Feb 2024

10/10 Excellent

Marie

Stayed 3 nights in Feb 2024

8/10 Good

Aaron

Stayed 1 night in Feb 2024

8/10 Good

Alyssa

Liked: Cleanliness, staff & service
I wish that turn down service didn’t have to be requested over a multi-night stay, and the hot tub was down for a good portion of our stay. The breakfast also didn’t meet the standard it has on previous stays, which was disappointing when it’s usually a highlight during our visits with three kids.
Stayed 3 nights in Feb 2024

8/10 Good

Kayla

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Our first stay at this hotel was so excellent. So the minor faults on this one are in comparison to the first stay. The hot tub was out of order. And our server at the restaurant was not great. The bartender had to come over and fix our drink order personally. Breakfast buffet was really picked over. It was still excellent but compared to our first stay it was a little disappointing, especially at the price point.
Stayed 1 night in Feb 2024

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, excellent amenities. Would love to stay here again. Well worth the visit.
Stayed 3 nights in Feb 2024

10/10 Excellent

Tessie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying here. The rooms were comfy. Most employees were courteous. When checked in they forgot to tell us when the free drinks expired, had we known we would have grabbed deinks prior to going to the pool. The hot tub jets didn't really work which was a let down. The breakfast was our favorite part of our stay. It was amazing and loved the cooks.
Stayed 1 night in Jan 2024

4/10 Poor

Jennifer

Stayed 1 night in Feb 2024

10/10 Excellent

Terri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. We love the breakfast and evening reception. Easy parking. Nice rooms and little gym.
Stayed 2 nights in Feb 2024

10/10 Excellent

Tyler William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jan 2024

6/10 Okay

Mae

Stayed 2 nights in Jan 2024

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk very responsive. Breakfast was AMAZING. Overall just a great, comfortable experience.
Stayed 1 night in Jan 2024

8/10 Good

Steve

Business traveller
Stayed 1 night in Jan 2024

10/10 Excellent

Cheryl

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Curtis, Plano

Stayed 6 nights in Dec 2023

4/10 Poor

laura

Stayed 2 nights in Jan 2024

10/10 Excellent

Andrea

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Mike, Sitka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Matthew

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The bartender was rude and complaining behind the bar. It took 30 min just to get service at the bar and in the middle of the night I wasn’t feeling too hot and they charged me 13 dollars for a bottle of water and a gaterade
Stayed 1 night in Jan 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
It was great stay and enjoyable...
Stayed 1 night in Jan 2024

10/10 Excellent

Audrey

Stayed 2 nights in Dec 2023

10/10 Excellent

Isaiah

Stayed 4 nights in Dec 2023

10/10 Excellent

Tesha

Stayed 1 night in Dec 2023

10/10 Excellent

ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay at the Embassy Suites! The staff is wonderful and helpful. Shoutout to Kay and Ben at the nightly reception for making my son feel so special on his birthday. Only a few things to work on, the pool was in shambles in the morning before we left. There had been a huge group of people there the night before leaving behind wet towels on the ground, torn of nerf footballs, goggles, clothing etc. I know that they are short staffed but I think having someone clean up the pool before it reopens for the morning would be really nice.
Stayed 1 night in Dec 2023

10/10 Excellent

Diana

Stayed 1 night in Dec 2023

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities
Property is nice but in an inconvenient location.
Stayed 1 night in Dec 2023

10/10 Excellent

jen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Shannon

Liked: Staff & service, property conditions & facilities, room comfort
Remote was sticky, and couch had a bunch of dandruff. Outside of these cleanliness issues our stay was great.
Stayed 1 night in Dec 2023

10/10 Excellent

Phillip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
We really enjoyed our stay at Embassy Suites. The hotel is very nice. My biggest complaint would be the couch in the room. It is not very comfortable for long periods of sitting. Other than that, I have no complaints with the hotel. It exceeded my expectations.
Stayed 5 nights in Dec 2023

10/10 Excellent

Janelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Kassandra

Stayed 3 nights in Dec 2023

8/10 Good

Susan

Travelled with group
Liked: Amenities
Na
Stayed 1 night in Dec 2023

10/10 Excellent

Clarissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful family experience. Only negative experience was a bunch of Samoans wrestling in the pool and my child and i couldnt swim as they took up the whole pool.
Stayed 1 night in Dec 2023

10/10 Excellent

Domnika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Jessica

Stayed 1 night in Dec 2023

10/10 Excellent

Geoff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023