All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Great place to stay with an outstanding staff! Sasha was great at check in! Very kind and considerate even after getting Off the phone with a difficult customer!
Love the advance check in..really makes arriving and settling in so much easier
David
Stayed 1 night in Apr 2024
Response from Customer Service on 15 Apr,2024
David, we are thrilled that you found the early check-in at The Lakefront Anchorage beneficial and that it enhanced your experience with us. We remain committed to providing a seamless arrival process for our valued guests such as yourself. Thank you for your glowing review. We look forward to warmly welcoming you back again soon.
10/10 Excellent
Princess
13 Apr,2024
Liked: Cleanliness, staff & service, amenities
The only thing i did not like was the showering. The water took forever to heat
Princess
Stayed 1 night in Apr 2024
Response from Customer Service on 15 Apr,2024
Princess, we're thrilled to hear that your experience at The Lakefront Anchorage was generally enjoyable. We're aware that some aspects of your stay, such as the shower temperature, may not have met your expectations. We appreciate this feedback as continual improvements are essential to ensuring excellent guest experiences. We look forward to your next visit where we hope to fully exceed your expectations.
Hotel room was nice, AC worked great. Shower pressure was phenomenal! Lobby was beautiful. Didn’t have time for the restaurant. One person did try to hassle us for money and weed outside while waiting on a DoorDash delivery, but I don’t blame the hotel for that.
They called our room multiple times asking when we are going to check out even though we requested late check out (3pm) and was approved for it.
Ashton
Stayed 1 night in Apr 2024
Response from Customer Service on 11 Apr,2024
Ashton, thank you for sharing your positive remarks regarding your stay at The Lakefront Anchorage, your comments about our delightful lobby and efficient AC are much appreciated. Our apologies for any communication mishap regarding the late check-out; we always aim to be as accommodating as possible. Please know that we will address this with our team members to enhance our guest experience. Looking forward to your next visit.
Michelle, thank you for your wonderful feedback. It's a pleasure to hear that you found The Lakefront Anchorage to be a great place to stay. We appreciate your review and look forward to hosting you again in the near future.
Nicole, we regret to hear that you had an unsatisfactory experience during your stay. The incident mentioned is undoubtedly not reflective of the high standards aimed for. Ensuring a clean and comfortable room is paramount to us, so please know your feedback will be shared with the appropriate teams for necessary review and action. Thank you for sharing your experience.
Our favorite lodging in anchorage near airport. Great restaurant and bar with beautiful lake view
Vicky
Stayed 1 night in Apr 2024
Response from Customer Service on 9 Apr,2024
Vicky, it's wonderful to hear that you adore The Lakefront Anchorage as your preferred place to stay near the airport. We're delighted that our dining options were to your liking and that you enjoyed the superb lake vista. We look forward to welcoming you back on your next visit.
Delbert, thank you for your high rating of The Lakefront Anchorage. It's great to hear that you had an enjoyable stay with us. We hope to welcome you back in the near future.
Donna, thank you for sharing your positive feedback! The Lakefront Anchorage team is thrilled to know that your stay was excellent. We hope to have the opportunity to welcome you back again in the future.
Marybeth, thank you for sharing your satisfying experience at The Lakefront Anchorage. We're delighted to hear you enjoyed our breakfast selection and convenient location. We strive to deliver the best to our guests, and your feedback validates our efforts. We're looking forward to welcoming you back soon.
I like the lake, this is a great spot for lay over to charters. Will use again.
GARY
Stayed 1 night in Jan 2024
Response from Customer Service on 2 Apr,2024
Gary, it's delightful to hear you enjoyed the lake and found The Lakefront Anchorage to be an ideal spot for layovers to charters. We appreciate your kind words and look forward to welcoming you back for your next visit. Safe travels until then!
The heater was very loud each time it started up, waking me several times each night. The bathroom door would not stay closed. (Sliding door would continually slide open)
Dean
Stayed 5 nights in Mar 2024
Response from Customer Service on 1 Apr,2024
Dean, we appreciate you taking the time to share your experiences at The Lakefront Anchorage. It's disappointing to hear that your room's heating system and bathroom door caused some disturbance during your stay. Please rest assured that we take such matters seriously and are looking into it. We hope to offer you a more peaceful and comfortable experience in the future.
We really enjoy staying at the Lakefront. The rooms are clean and comfortable. We enjoy both restaurants and the bar. The staff at the restaurants are very friendly and attentive.
Katy
Stayed 1 night in Mar 2024
Response from Customer Service on 1 Apr,2024
Katy, it's wonderful to know you had such a pleasant experience at The Lakefront Anchorage. We're thrilled to hear that you found our rooms clean and comfortable, and it's heartening to learn that our restaurants and bar met your expectations. Our team members in the dining areas strive to provide a friendly and attentive service, so your kind words are certainly appreciated. We look forward to welcoming you back soon.
Love the restaurant , nice large rooms, lodge like decor.
patricia
Stayed 1 night in Mar 2024
Response from Customer Service on 30 Mar,2024
Patricia, we're thrilled you enjoyed your time at The Lakefront Anchorage! It's wonderful to hear you appreciated our sizable accommodations and the lodge-like ambiance. Delighted, too, that our restaurant added positively to your stay. We look forward to the opportunity to serve you again.
Thanks for the 4/5 rating, David!We're happy you had such a lovely stay at The Lakefront Anchorage! We look forward to hosting you again soon for an even more wonderful experience. Thank you again for sharing your rating with us.
It was a nice place to stay. The rooms were very warm, though.
Tammy
Stayed 1 night in Mar 2024
Response from Customer Service on 26 Mar,2024
Tammy, we're pleased to hear that you found The Lakefront Anchorage to be a nice place to stay. We apologize if you felt the rooms were too toasty. We continually strive to ensure our guests are comfortable and will take your feedback into consideration for future improvements. Thank you for choosing to stay with us.
They have really done a great job with the most recent remodeling & the new set of staff are all really fantastic! This property used to be a bit dingy with disinterested tired staff, but its worth the stay now.
Jennifer
Stayed 2 nights in Mar 2024
Response from Customer Service on 25 Mar,2024
Jennifer, it's wonderful to hear how much you appreciate the recent transformations at The Lakefront Anchorage. We strive to offer an exceptional stay and it sounds like our team members were able to meet this standard. It's fantastic that you're recognizing the renewed vitality and the overall experience we provide. Thank you for choosing us, and we hope to have the pleasure of welcoming you on your next visit.
8/10 Good
Charles
19 Mar,2024
Charles
Stayed 2 nights in Feb 2024
Response from Customer Service on 9 Apr,2024
Charles, thank you for rating your stay at The Lakefront Anchorage. We're pleased to know that your experience was positive and we are looking forward to your next visit. Our team memmbers are eager to exceed your expectations once again. Safe travels.
Thank you for sharing, Ashley.We are disappointed to see that your stay with us did not meet all of your expectations. We strive to provide every guest with an excellent experience. Please let us know if there is anything we can do to accommodate you better.We hope you will come back and visit us again soon for a more positive experience.
8/10 Good
Norberto
17 Mar,2024
Liked: Staff & service, amenities
Shuttle was timely, staff was respectful, and hotel was close to a lot of attractions.
Norberto
Stayed 7 nights in Mar 2024
Response from Customer Service on 18 Mar,2024
Norberto, thank you for choosing The Lakefront Anchorage. We're pleased to learn that our shuttle service was prompt and our location convenient for your exploration of local attractions. It's also encouraging to know our team members showed the respect and courtesy we expect. We eagerly await your return visit in the future.
8/10 Good
Darryl
15 Mar,2024
Liked: Cleanliness
Darryl
Stayed 4 nights in Mar 2024
Response from Customer Service on 17 Mar,2024
Darryl, thank you for choosing to stay at The Lakefront Anchorage, and for taking the time to rate us. We appreciate your feedback and hope to have the pleasure of welcoming you back in the future.
Henri, thank you for your rating on Expedia. Your support is greatly valued and we're thrilled you had a favorable stay at The Lakefront Anchorage. We'd be delighted to have you visit us again in the future. Safe travels!
6/10 Okay
Natalie
14 Mar,2024
Liked: Cleanliness, staff & service
Natalie
Stayed 1 night in Mar 2024
Response from Customer Service on 16 Mar,2024
Natalie, it seems like your recent stay didn't fully meet your expectations. Without specifics, it's difficult for us to understand the areas where we could make improvements. Asking for your feedback on your experience. It would help us elevate our services and facilities. We hope you'll consider staying with us again so we can provide a superior experience.
Close to airport. Excellent restaurant inside that was free for breakfast with vouchers. Even the waiters tip was covered by the voucher.
Ronald
Stayed 1 night in Mar 2024
Response from Customer Service on 14 Mar,2024
Ronald, thank you for sharing your positive experience at The Lakefront Anchorage. We're thrilled to learn that you enjoyed our on-site restaurant and the convenience of our proximity to the airport. It's great to hear that our breakfast vouchers added value to your stay. Thank you for staying with us and we look forward to welcoming you back on your next trip.
An older hotel but it doesn't appear that way. It's clean, the rooms comfortable, the restaurants have splendid views, the food is great. The hotel is minutes from the airport and they have a shuttle that runs every half hour, 24hrs a day.
I would definitely stay here again.
Bev
Stayed 3 nights in Mar 2024
Response from Customer Service on 12 Mar,2024
Bev, thank you for sharing your wonderful experience at The Lakefront Anchorage. We're thrilled to hear you appreciated the cleanliness as well as the comfortable rooms. We're also delighted that the optimal views from our restaurants and the ready availability of our shuttle service added to your overall experience. Your intent to stay with us again is the highest compliment we could hope for. We're looking forward to your next visit.
I really enjoyed staying at The Lakefront. We got the option to have breakfast vouchers. I assumed it would be your typical hotel breakfast. No! We had access to the full breakfast menu & oh my, the food was excellent! We were also given a $10 per day coupon to use at the restaurant for drinks and meals. The restaurant food was top notch, as well. The room was very comfortable & the staff was very friendly & accommodating! I would definitely stay there again!
Michele
Stayed 6 nights in Feb 2024
Response from Customer Service on 8 Mar,2024
Michele, we're thrilled to hear that your stay at The Lakefront Anchorage exceeded your expectations! Your praises for our full breakfast menu and the exceptional dining experience at our restaurant are much appreciated. It's great that you found your room comfortable and our team members amiable and helpful. We can't wait to welcome you back for another delightful experience!
Staff weren’t friendly and had no knowledge of activities for tourists. Our shower faucet was broken so could only shower and not bathe our toddlers. Had an issue with washer and dryer and didn’t help
Trying to resolve the issue. Only good thing was the food
Valerie
Stayed 5 nights in Feb 2024
Response from Customer Service on 8 Mar,2024
Valerie, we're genuinely sorry to hear about the less than satisfactory experiences you had during your stay. It's essential that our team members are informative and helpful, especially regarding tourist activities and we apologize for falling short this instance. We also apologize for the inconvenience you faced with the bathroom amenities and the laundry facilities. Your positive comments about our culinary offerings are greatly appreciated though. Your feedback is invaluable to us as it helps us improve. Thank you for taking the time to share your experience.
It was clean and everyone was nice. Breakfast was good.
Mary
Stayed 1 night in Mar 2024
Response from Customer Service on 8 Mar,2024
Mary, it's wonderful to know that you appreciated the cleanliness and friendly service at The Lakefront Anchorage. It's great to hear you enjoyed our breakfast as well. We hope you'll consider us again in the future. Thank you for choosing our hotel for your stay.
4/10 Poor
Shelley
1 Mar,2024
Liked: Staff & service
Disliked: Property conditions & facilities
Shelley
Stayed 4 nights in Feb 2024
Response from Customer Service on 4 Mar,2024
We appreciate your feedback, Shelley.We regret that your time with us didn't meet your expectations. We hold ourselves to a higher standard so we do hope you allow us the opportunity to share a more positive experience with you soon.
Melody, we're thrilled you enjoyed the breakfast at The Lakefront Anchorage! It's always wonderful to hear from guests who appreciate our culinary offerings. We're looking forward to your next visit.
Frank, we're thrilled to hear you enjoyed your stay at The Lakefront Anchorage. Your willingness to stay with us again is the highest compliment we can receive. We look forward to welcoming you back in the near future. Safe travels until then.
4/10 Poor
paula
Travelled with group
27 Feb,2024
Liked: Staff & service
Disliked: Property conditions & facilities
No towels, stealing, bathroom dirty
paula
Stayed 6 nights in Feb 2024
Response from Customer Service on 28 Feb,2024
We appreciate your feedback, Paula.We're deeply disappointed to hear about your experience with us. We apologize that you did not receive the high level of service we are so accustomed to giving, and we will bring this information to our management team. We strive to provide our guests with warm hospitality and efficient service, which is why this is so upsetting to hear. We'd love another chance to rectify the visit.We'd look forward to a second opportunity so we demonstrate the high-caliber service we're capable of providing.
The establishment was very nice, very clean, and the staff was so nice! We will definitely stay again in the near future!
Cynthia
Stayed 1 night in Feb 2024
Response from Customer Service on 27 Feb,2024
Cynthia, it's wonderful to hear about your delightful experience at The Lakefront Anchorage. We are pleased that you appreciated the cleanliness and found our team members amiable. We can't wait to welcome you back in the near future!
6/10 Okay
J
Travelled with family
24 Feb,2024
Lakefront location, beautiful to look at the lake from rhe dining areas.
J
Stayed 3 nights in Feb 2024
Response from Customer Service on 25 Feb,2024
It's pleasing to hear you appreciated the waterfront setting and the lake views from our dining areas at The Lakefront Anchorage. Thanks for sharing your thoughts. We look forward to welcoming you back.
The Lakefront is a true class act, cozy, clean, accommodating and friendly. I will stay here anytime I’m in anchorage. Thank you!
Lee-Ann
Stayed 1 night in Feb 2024
Response from Customer Service on 24 Feb,2024
Lee-Ann, thank you for sharing your excellent experience at The Lakefront Anchorage. We're delighted to hear you found our location comfortable, well-kept, and inviting. Your support and desire to return are the highest compliments for us. We look forward to your next visit whenever you're in the area.
10/10 Excellent
Kim Van
22 Feb,2024
Kim Van
Stayed 1 night in Feb 2024
Response from Customer Service on 21 Mar,2024
Kim Van, thank you so much for your high rating. At The Lakefront Anchorage, we pride ourselves on offering excellent guest experiences and we're glad to see we've met your expectations. We look forward to hoping your next visit will be as pleasant as the previous one.
Thank you for this excellent rating, Michael!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at The Lakefront Anchorage! We'd love to host you again someday for yet another unforgettable visit.
This property always does a Great job everytime im here
Robert
Stayed 6 nights in Feb 2024
Response from Customer Service on 22 Feb,2024
Robert, it's wonderful to hear that you consistently have an excellent experience at The Lakefront Anchorage. Our team members work hard to ensure our guests receive top-notch service each time they visit. We're always thrilled to welcome you back and look forward to your next stay.
Brian, it's delightful to know you appreciated your stay at The Lakefront Anchorage. We are proud of our hotel's distinct character, and we continually strive to enhance our guest experience. Thank you for your feedback, and we hope to provide you with an even better experience on your next visit.
10/10 Excellent
Marga
19 Feb,2024
Marga
Stayed 1 night in Feb 2024
Response from Customer Service on 21 Mar,2024
Thank you for the fantastic rating, Marga!We strive to make all of our guests feel welcome and relaxed during their time at The Lakefront Anchorage! We can't wait to see you again soon.
10/10 Excellent
Lorna J
19 Feb,2024
Lorna J
Stayed 1 night in Feb 2024
Response from Customer Service on 21 Mar,2024
Thank you for the wonderful rating, Lorna!It's fantastic you enjoyed your time at The Lakefront Anchorage so much! We look forward to hosting you again soon for another amazing experience! Have a fantastic day!
Love his close hotel is to the -
Airport. A quick five minute drive, Extremely Convenient!
Keilan
Stayed 7 nights in Feb 2024
Response from Customer Service on 15 Feb,2024
Keilan, it's wonderful to read that you found The Lakefront Anchorage's proximity to the airport to be extremely advantageous for your travels. We're glad it made your experience more convenient! We hope to have the pleasure of welcoming you back next time your journeys bring you to Anchorage. Safe travels!
Herman, we're delighted that you found your stay at The Lakefront Anchorage to be enjoyable. Thank you for sharing your positive review. We hope to welcome you back again.
Amberlee, it's delightful to hear that you appreciated the inviting atmosphere and comfortable accommodations at The Lakefront Anchorage. We take pride in providing our guests with an enjoyable stay. Thank you for sharing your feedback, and we look forward to your next visit.
6/10 Okay
robert
Business traveller
12 Feb,2024
The area around the hotel is infested by some of the worst dredges of humanity. The area has a large group of derelicts wandering about.
robert
Stayed 1 night in Feb 2024
Response from Customer Service on 13 Feb,2024
Robert, thank you for your feedback. The surrounding area is indeed vibrant and varied, and we understand that it may not be to everyone's preference. We do our best to keep our property safe. We hope this does not deter you from considering another stay. We strive to offer an enjoyable and safe experience for all our guests.
6/10 Okay
Deborah
Travelled with partner
11 Feb,2024
Liked: Staff & service
Disliked: Cleanliness
Very friendly staff! Property needs some updating. Room was quiet. Shower was slimy.
Deborah
Stayed 1 night in Feb 2024
Response from Customer Service on 13 Feb,2024
Deborah, it's promising to hear that you appreciated the friendliness of our team members. We value your insights regarding potential improvements to our hotel and are noting your comments about the room conditions. Please know, we are committed to offering a comfortable experience and your feedback plays a key role in that process. We hope you'll consider us for future stays in the Anchorage area.
It’s a nice place to stay. Great restaurants and bar. Easy and convenient. The staff is awesome!
Julie
Stayed 3 nights in Feb 2024
Response from Customer Service on 13 Feb,2024
Julie, it's wonderful to hear you enjoyed your experience at The Lakefront Anchorage. We're delighted you found our restaurants, bar, and convenience to your liking. Your compliment about our awesome team members being a highlight of your stay is greatly appreciated. We look forward to hosting you again in the future.
I highly recommend staying at the Lake Front, it’s really nice and half the price of most of the higher end hotels
Erik
Stayed 1 night in Feb 2024
Response from Customer Service on 12 Feb,2024
Erik, your high recommendation of The Lakefront Anchorage is greatly appreciated. We're thrilled you found the hotel to your liking and found us to be an excellent value for your money. We hope to welcome you back soon!
4/10 Poor
Barbara Maxine
Business traveller
9 Feb,2024
I did not receive the water on Check In, nor was I informed about the food and beverage credit per day. Very disappointing.
Barbara Maxine
Stayed 4 nights in Feb 2024
Response from Customer Service on 11 Feb,2024
Barbara, we regret to hear about your recent experience. It appears there was a lack of communication regarding benefits like the daily food and beverage credit. Please rest assured that we prioritize transparency and clear communication, and this feedback will be valuable in refining our guest experience. Moreover, we're tremendously sorry that your arrival didn't include a much-expected refreshing amenity. We would cherish an opportunity to better serve you in the future.
8/10 Good
Deborah, Bellingham
5 Feb,2024
Liked: Staff & service
Beautiful view of the lake, very close to the Airport. Nice selection on the Breakfast menu. Portions were huge. I would have liked a little more attention to sheet changing and room detail.
Deborah
Stayed 5 nights in Jan 2024
Response from Customer Service on 7 Feb,2024
Deborah, we're delighted that you enjoyed the picturesque lake views and our breakfast offerings at The Lakefront Anchorage. Thank you for sharing your feedback regarding the room care. We value your insight and will ensure your suggestions are passed on to our team members for improvements. We are looking forward to welcoming you back in the future.