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Reviews of Furano Hops Hotel

3 out of 5
Furano Hops Hotel
Nishi 2-sen Kita 25-go, Sorachi-gun, Kamifurano, Hokkaido

Reviews

8.0

Very good

Rating 10 - Excellent. 81 out of 284 reviews" "
Rating 8 - Good. 139 out of 284 reviews" "
Rating 6 - Okay. 44 out of 284 reviews" "
Rating 4 - Poor. 17 out of 284 reviews" "
Rating 2 - Terrible. 3 out of 284 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Xin Yang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, convenient location with lovely price
Stayed 2 nights in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Slightly further out from furano region, but hotel has parking facilities and room is nice and cozy. May need to drive 15-20km to reach furano city centre
Stayed 1 night in Feb 2020

8/10 Good

Kheng Huat

Liked: Staff & service
Stayed 1 night in Sep 2019

4/10 Poor

Kim Soon

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in a quiet location. It's near Farm Tomita (15 mins drive). Rooms are big and the staff are very friendly.
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Disliked: Staff & service
Be careful of the room type
The type that we book from hotel.com was "Other". We thought it was a Japanese style room. For us, as long as it is a room, we are ok with that since we will get there late and will leave early in the morning. However, they offer us a tent outside of the hotel. The manager told us it was the mistake from hotel.com. So we had to book another hotel to stay in that late night. The manager told us that he would cancel our reservation and refund us. However, 2 weeks after our trip, we still don't get any refund. So we are not satisfy with the followup service from the hotel and very disappointed with hotel.com. They didn't help us to find another hotel with a room that night and kept us on hold for about an hour. And now, they don't even offer to refund us. This is the most disappointed hotel experience.
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad hotel
Worst hotel I ever stay in Japan, everything are old and dirty, dust everywhere, staff unfriendly and Rigid rule. Really spoil my stay in Furano.
Stayed 1 night in Jul 2019

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay is ok.
Original room offered had clogged sink and old furniture. Insisted and received a better room rather than fixing sink. No eating or services within walking distance. Desk and dining staff friendly.
Stayed 1 night in Jun 2019

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
in winter just a stop place for rest.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful. Very good bathroom and room was a good size. Japanese style breakfast was nice and shuttle to ski field was handy. Restaurant food however was of poor quality and limited. The hotel is well maintained but a little bit worn.
Stayed 6 nights in Feb 2019
Response from Front Staff on 11 Feb,2019
Thank you for booking our hotel this time Thank you for your valuable opinions and compliments. We are sorry about what you did not expect. We are waiting for all of our staff to come again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2019
Response from Front Staff on 11 Feb,2019
Thank you for using our hotel. Thank you very much for your high appreciation for our hotel Our staff are waiting for you to come again.

8/10 Good

Karl, Nevada

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Very friendly and professional staff that goes out of their way to help you. Ski storage room on ground floor. FYI : if you get a room with breakfast included, it is Japanese style breakfast.
Stayed 3 nights in Jan 2019
Response from Front Staff on 6 Feb,2019
Thank you for staying at our hotel this time. Thank you for your precious opinion We are looking forward to seeing you again

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Staff & service
Spacious room with enough facilities for short stays. Decorations and beddings are not brand new but clean. Breakfast and dinners are ok. Easy check in and check out. Staff has great service mind.
Stayed 2 nights in Dec 2018
Response from Front Staff on 6 Feb,2019
Thank you for reserving this hotel this time. Thank you for your precious opinion Our staff are waiting for you to come again.

8/10 Good

Enggie, Thailand

Liked: Cleanliness, staff & service, room comfort
Comfy room in Furano
The hotel has a very big area. No other place established very close to and very dark at night. Room is comfortable. Old fashioned furnished, but still comfortable. Staff is friendly and helpful. Recommend.
Stayed 2 nights in Oct 2018

8/10 Good

Valerie, Malaysia

Liked: Cleanliness, staff & service, room comfort
The furniture in the room is a bit old but clean. Stayed for 2 nights. Room is huge which is nice. Free parking. Had a meal at the restaurant and it was decent.
Stayed 2 nights in Sep 2018

8/10 Good

Lam Hock

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A average good hotel
Near to attraction area but you need a car to travel.
Stayed 2 nights in Sep 2018

6/10 Okay

Kai, Singapore

Liked: Staff & service
Average experience
Value for money was disappointing but the elder gentleman at the reception for check in was very friendly and helpful. Though limited English, he managed to help us with dinner reservations and recommended us a nice local pub. The room was spacious but overall the entire hotel needs a make over. Location was good but without a car, a bit difficult to reach. The Japanese breakfast was mediocre even for local standards.
Stayed 1 night in Aug 2018

6/10 Okay

jenny

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Aircon didn’t work in my room, nobody told us until we were sweating at 11pm night time. They gave us a fan and promised to fix the aircon, but was not fixed for the next 3 days we stayed. I doubt the aircon was ever working for a long time.
Stayed 2 nights in Jul 2018

6/10 Okay

jenny, australia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No air conditioning during our entire stat
The staffs were friendly but English was very limited. The air conditioner was broken during our stay, no one informed us during check in, we were sweating hard during the night and had to go downstairs at 11pm to enquirer about the air con, only then they gave us a fan to use in the room. the standard of this hotel is more of a motel, the beds were also very uncomfortable and the blanket was actually more of a motel style comforter (bed cover)
Stayed 1 night in Jul 2018

10/10 Excellent

Hui Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

6/10 Okay

jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old but nice and comfortable hotel
Very big room, clean and comfortable. Breakfast is salmon set rice. No much ppl during my stay. Staffs are friendly. Nice view. Love Kamifurano!
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic mountain view
located on a hillock, the view of the mountain with the Guanyin goddess statue stands out with different weather colours.. At the morning breakfast, the staff , a retired army guy, speaks good English and was helpful to call up our next hotel to confirm booking
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Furano hops hotel stay
Hotel front desk service was excellent. The 2 gentlemen were very helpful in suggesting food outlet and directional assistance. Location is very convenient.
Stayed 2 nights in Aug 2017

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Noisy Room
Given room next to staircase and was noisy throughout the evening. We cannot rest well.
Stayed 2 nights in Aug 2017

10/10 Excellent

Lim, Malaysia

Liked: Cleanliness, staff & service, room comfort
Comfortable hotel with a lovely view
My husband and I enjoyed our stay very much. The room and bathroom were surprisingly spacious and clean. The staff were very welcoming and exceptionally helpful, especially Mr Fukase. Breakfast was adequate.
Stayed 2 nights in Jul 2017

10/10 Excellent

LIANGKIANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good view from room .
Good for families with car .
Stayed 1 night in Jun 2017

8/10 Good

barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hops on the way
Stopover on the way to Asahikawa. Quiet place. Free parking. However, had to drive out for dinner. Bed was a bit hard. Overall, no major complaints.
Stayed 1 night in Jun 2017

10/10 Excellent

Chee Seng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfactory stay
Very large room provided. Clean facilities but a little dated.
Stayed 2 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
breakfast are nice
nice room and the place are quite good for view

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Quiet hotel
Hotel is only reachable by private transport, onsen style bathroom is one of the highlight of the room. Very quiet and nice view from the room

4/10 Poor

meg

Disliked: Cleanliness, property conditions & facilities, room comfort

4/10 Poor

Cindy, Singapore

Disliked: Cleanliness, property conditions & facilities, room comfort
Only the view was worth the stay.

6/10 Okay

Hwee Lee Irene

Liked: Staff & service
Disliked: Room comfort
Big room but simple
Simple but big room for family

6/10 Okay

Hwa Goon

Liked: Room comfort
You will need a car to stay at this hotel coz it was about 10 min drive to Furano town. The breakfast was great.

10/10 Excellent

SH, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort stay with large and clean room.
Strategic location between Biei and Furano but for suitable for those who drive by own. Room condition looks good and clean, with 2 large single beds (can be combined become 1 extra large double bed). Bathroom is big with bath tab. No cold air conditional, but only hot air available during our visit due to late Autumn with cold weather, which is acceptable. Highly recommended hotel !

8/10 Good

Taipei 101, Malaysia

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel on a hill top!
We stayed a night in this countryside hotel which has a spectacular location on top a hill. Must have a car though or else not easy to walk up the slopes. Basic hotel but with everything intact. With breakfast included, my deal was of great value.

8/10 Good

DK, HK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and comfortable stay
Hops hotel is a small hotel with friendly staff. The hotel sits in Kami Furano and is standalone structure near to the road, easily access by private driving. The breakfast was delicious, though the variety was not too much, but is enough. room is spacious and clean. Room insulation was good and didn't feel any cool. When temperature outside was ~10C. Good CP, highly recommend to budget traveller.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

8/10 Good

Chong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with great view.
Hotel with a nice view. Recommended.

6/10 Okay

cindy, Singapore

Room
Staff can speak English. Hotel a bit old. Room are clean and big. Toilet clean. Only location is not good unless you are driving.

10/10 Excellent

Siew, Spore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to locate and access other places of interest
Overall lovely stay with surprisingly good spread for breakfast.The view of the mountain range surrounding the hotel is also a plus point.

8/10 Good

Teresa, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very spacious room
We travelled as a family of 4, the hotel provided a room with 4 single beds and there was still space to walk around the room. Hotel breakfast was simple but nice and enough. Location is good as it stands out on it's own so it's easy to find.

8/10 Good

HAU CHI

Liked: Cleanliness, staff & service, room comfort

4/10 Poor

Stella, Hong Kong

Disliked: Property conditions & facilities, room comfort
Disappointing stay
We were very disappointed as the water was suspended suddenly when we were helping the kids take shower. My parents in law had no water for shower and brushing teeth neither. The water supply was very unstable throughout the day. The service was good however I could not stand for having no water supply in the hotel. I was so embarrassed as this made my parents in law very unhappy and it left a terrible memory in this trip.

8/10 Good

Ping Hung, Hong Kong

Liked: Cleanliness, staff & service, room comfort
Friendly staff but English is not that easy to communicate!!

8/10 Good

Boon Kok, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in kamifurano
very short stay there but nice lavender potpourri welcome us.

8/10 Good

Cath, Sg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Breakfast is simple but sufficient. Tried dinner at its restaurant and it's pretty good. Rooms are clean and spacious. Bathroom and toilet of good size. Nothing to complain about for the price I paid.

8/10 Good

DESMOND GIA HUNG

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Han Yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort