Outdoor pool, pool umbrellas

Reviews of Kantary Hotel and Serviced Apartments, Ayutthaya

4 out of 5
Kantary Hotel and Serviced Apartments, Ayutthaya
168 Moo 1, Rojana Road, Tanu, U-Thai, Ayutthaya, Ayutthaya

Reviews

8.8

Excellent

Rating 10 - Excellent. 68 out of 129 reviews" "
Rating 8 - Good. 44 out of 129 reviews" "
Rating 6 - Okay. 12 out of 129 reviews" "
Rating 4 - Poor. 4 out of 129 reviews" "
Rating 2 - Terrible. 1 out of 129 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to 32 Motor Way and easy to drive to Ayutthaya historical park
Stayed 1 night in Aug 2023
Response from Kantary Hotel Ayutthaya, Management on 5 Aug,2023
Dear Jim, Thank you very much for your nice review and comments, We are very happy to hear that you have enjoyed your stay at Kantary Hotel Ayutthaya. And We hope to have the opportunity to welcome you back next time.Cape and Kantary Hotels supports SOS Children’s Villages and the TSPCA. We do not serve foie gras, birds’ nest or shark’s fin and we stand firmly against the exploitation of Thai elephants for commerce or entertainment. Sincerely yours, Kantary Hotel Ayutthaya, Management

10/10 Excellent

Sivachart

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location not that great
Stayed 2 nights in Apr 2023

8/10 Good

ALEXANDROS

8/10 Good

Michael

Stayed 1 night in Oct 2022

6/10 Okay

Rattanaporn

Stayed 3 nights in Jun 2022
Response from Kantary Hotel, Ayutthaya Management on 7 Jul,2022
Dear Rattanaporn, Thank you for sending us your views on your visit Kantary Hotel, Ayutthaya We are pleased to read that you enjoyed your stay and we hope very much to have the pleasure of seeing you back with us in the future. Cape and Kantary Hotels supports SOS Children’s Villages and the TSPCA. We do not serve foie gras, birds’ nest or shark’s fin and we stand firmly against the exploitation of Thai elephants for commerce or entertainment. Sincerely yours,

4/10 Poor

Satanphop

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Worse Kantary Hotel Experience
I have been to Kantary Hotels for a few branches but never experienced such a poor service like this one. There was some problem with the aircond which we did inform early evening. The guys came and told us they fixed the aircond but it wasn't. Later the night the aircond didn't function as it was supposed to. They simply asked us (pregnant women and 2-1/2 year-old kid) to move to the new room in the middle of the night without sympathy! this hurt me the most. They could have taken action earlier or checked prior to our stay.
Stayed 1 night in Jan 2022
Response from Kantary Hotel, Ayutthaya Management on 14 Jan,2022
Dear Satanphop, Thank you for your comments and observations on your visit to Kantary Hotel, Ayutthaya. We have taken note of your views and we will pass them to the appropriate department. We hope that on your next visit you will notice the difference. Cape and Kantary Hotels supports SOS Children’s Villages and the TSPCA. We do not serve foie gras, birds’ nest or shark’s fin and we stand firmly against the exploitation of Thai elephants for commerce or entertainment Sincerely yours,

10/10 Excellent

Verified traveller

Stayed 2 nights in Mar 2021
Response from ผู้จัดการ โรงแรมแคนทารี อยุธยา on 19 May,2021
เรียน คุณลูกค้า ขอขอบคุณที่ร่วมแบ่งปันประสบการณ์ และข้อเสนอแนะต่างๆ รวมถึงความพึงพอใจกับการบริการในส่วนต่างๆ ทางโรงแรมหวังเป็นอย่างยิ่งว่าคงจะมีโอกาสได้ต้อนรับการกลับมาของลูกค้าอีกครั้ง ด้วยความเคารพ

8/10 Good

Yanawat

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

Suwat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
Very good room, service, breakfast, dinner
Good and clean room
Stayed 1 night in Jan 2020
Response from Kantary Hotel, Ayutthaya Management on 20 Jan,2020
Dear Suwat, Thank you for sending us your views on your visit to Kantary Hotel, Ayutthaya. We are pleased to read that you enjoyed your stay and we hope very much to have the pleasure of seeing you back with us in the future. Cape and Kantary Hotels supports SOS Children’s Villages and the TSPCA. We do not serve foie gras, birds’ nest or shark’s fin and we stand firmly against the exploitation of Thai elephants for commerce or entertainment Sincerely yours,

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Very nice hotel with great amenities ! The only bad part about our stay was ! We were given a corner room so pretty all day the room was in the sun ! A little hot but comfortable
Stayed 2 nights in Jan 2020
Response from Kantary Hotel, Ayutthaya Management on 13 Jan,2020
Dear Craig, Thank you for sending us your views on your visit to Kantary Hotel, Ayutthaya. We are pleased to read that you enjoyed your stay and we hope very much to have the pleasure of seeing you back with us in the future. Cape and Kantary Hotels supports SOS Children’s Villages and the TSPCA. We do not serve foie gras, birds’ nest or shark’s fin and we stand firmly against the exploitation of Thai elephants for commerce or entertainment Sincerely yours,

6/10 Okay

ofer, AU

Travelled with family
Liked: Cleanliness, staff & service
Everything was excellent except: The smell of sewage in some areas around the pool on the top floor of the hotel is probably from the flower pots. The amount of detergents in the water was a little too big - I couldn't swim without binoculars. The noise from the street and the air conditioner at night was unlikely and hindered us sleeping more for me than the children. Hotel staff have no in-depth knowledge or contribute to the success of the trip in the old city of Ayutthaya. For example, the only way to take a trip to Ayutthaya is in Tok Tuk. 150 baht one direction. A taxi driver who brought me to the hotel offered to take me a whole trip around the city for 500-400 baht all day. The hotel staff had no idea where the boat tours organized around Ayutthaya came from. So we had to rent a private boat for an hour and a little at 800 baht without a guide who knows English.
Stayed 1 night in Oct 2019
Response from Kantary Hotel, Ayutthaya Management on 6 Nov,2019
Dear ofer, Thank you for your comments on your stay at Kantary Hotel, Ayutthaya and for your kind evaluation despite the minor criticisms you mention here. We take full note of your observations and we will ask our maintenance team to check the pool area and the chlorination, which is carried out by law. We will ensure that our staff are better armed with necessary information to support guests visiting this lovely ancient city. Nevertheless we thank you for your initial compliment here and should you return to Ayutthaya we should be delighted to welcome you back. Cape and Kantary Hotels supports SOS Children’s Villages and the TSPCA. We do not serve foie gras, birds’ nest or shark’s fin and we stand firmly against the exploitation of Thai elephants for commerce or entertainment. Sincerely yours, Kantary Hotel, Ayutthaya Management

8/10 Good

Mahitti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room and great breakfast
Nice room and great breakfast, but car park can get a little too crowded. We were puzzled when the hotel restaurant charged us the 10% service charge for takeaway orders
Stayed 3 nights in Jun 2019
Response from Kantary Hotel, Ayutthaya Management on 24 Jun,2019
Thank you for sending us your views on your visit to Kantary Hotel, Ayutthaya. We are pleased to read that you enjoyed your stay and we hope very much to have the pleasure of seeing you back with us in the future. Cape and Kantary Hotels supports SOS Children’s Villages and the TSPCA. We do not serve foie gras, birds’ nest or shark’s fin and we stand firmly against the exploitation of Thai elephants for commerce or entertainment Sincerely yours, Kantary Hotel, Ayutthaya Management

8/10 Good

eustace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
My family & I had a wonderful 1 night stay here. Food was delicious, room was spacious, service was excellent and the property very well maintained.
Stayed 1 night in May 2019
Response from Kantary Hotel, Ayutthaya Management on 23 May,2019
Dear eustace, Thank you for sending us your views on your visit to Kantary Hotel, Ayutthaya. We are pleased to read that you enjoyed your stay and we hope very much to have the pleasure of seeing you back with us in the future. Cape and Kantary Hotels supports SOS Children’s Villages and the TSPCA. We do not serve foie gras, birds’ nest or shark’s fin and we stand firmly against the exploitation of Thai elephants for commerce or entertainment. Sincerely yours, Kantary Hotel, Ayutthaya Management

4/10 Poor

Missy

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This is a worn out, unkempt and unclean property on the side of a busy highway. I blame myself for not looking at the surrounding area closer when I booked, but there is absolutely nothing walkable nearby as it sits in a very industrial area. Our room hadn't been thoroughly cleaned in what looked like a very long time, and the balcony and the window ledges (albeit there would be no view to speak of anyway) was so thick with bird feces, to the point where we wouldn't have even considered opening the doors. For a hotel of only 10 years old, it is obvious that upkeep is not high on the list of priorities for the owner as it appears much, much older. This was definitely the low point of our two week vacation where we stayed in 7 different hotels - so we have lots to compare it to.
Stayed 1 night in Apr 2019
Response from Kantary Hotel, Ayutthaya Management on 7 May,2019
Dear Missy, Thank you for your comments and observations on your visit to Kantary Hotel, Ayutthaya We have taken note of your views and we will pass them to the appropriate department. We hope that on your next visit you will notice the difference. Cape and Kantary Hotels supports SOS Children’s Villages and the TSPCA. We do not serve foie gras, birds’ nest or shark’s fin and we stand firmly against the exploitation of Thai elephants for commerce or entertainment Sincerely yours, Kantary Hotel, Ayutthaya Management

10/10 Excellent

Timo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would like to stay again
Everything was fine, except my daughter was complaining about the not so delicous cheese at the breakfast bufett
Stayed 1 night in Apr 2019
Response from Kantary Hotel, Ayutthaya Management on 18 Apr,2019
Dear Timo, Thank you for sending us your views on your visit to Kantary Hotel, Ayutthaya. We are pleased to read that you enjoyed your stay and we hope very much to have the pleasure of seeing you back with us in the future. Cape and Kantary Hotels supports SOS Children’s Villages and the TSPCA. We do not serve foie gras, birds’ nest or shark’s fin and we stand firmly against the exploitation of Thai elephants for commerce or entertainment. Sincerely yours, Kantary Hotel, Ayutthaya Management

10/10 Excellent

Tanabadee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

8/10 Good

Raymond, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is near to Restaurant, pub, cafe, bar, and night market. Quite hotel.
Stayed 1 night in Oct 2018
Response from Kantary Hotel, Ayutthaya Management on 5 Nov,2018
Dear Raymond, Thank you for writing to us about your visit to Kantary Hotel, Ayutthaya. We are pleased to read that you enjoyed your stay. Sincerely yours, Kantary Hotel, Ayutthaya Management

8/10 Good

Benjie

Liked: Staff & service, room comfort
Ok
Good facilities. Staff were not friendly.
Stayed 2 nights in Oct 2018
Response from Kantary Hotel, Ayutthaya Management on 5 Nov,2018
Dear Benjie, Thank you for writing to us about your visit to Kantary Hotel, Ayutthaya. We are pleased to read that you enjoyed your stay. Sincerely yours, Kantary Hotel, Ayutthaya Management

10/10 Excellent

Sophie

Excellent quality - well appointed apartment
A well appointed and looked after serviced apartment,15mn drive from the train station and the heritage site. So you need to take a tuk tuk to get there at a flat rate of 150 baht each way. No point in bargaining as it is a flat rate. The area is quite industrial / business but there is a very nice massage place 50 metres down the road and a few places to eat scattered about as well as a Tesco supermarket. In the apartment you have fridge, freezer, kettle, microwave, oven and a washing machine handy when like me you don't like travelling with dirty clothes. No dishwasher but the cleaner will do the washing up for you. (Nice one when on holiday). Wifi is good. As ever we never bother watching TV when on hols so no comment here. We booked a one bedroom apartment - it was the only one available on hotels.com but we got a free upgrade to a two bedroom apartment. There is a gym on site and a lovely roof top pool and jacuzzi. The reception staff was a bit confused as we booked for 3 people but the booking mentioned breakfast for 2 people only which did not make sense. Anyway this was sorted straight away by reception. This is a very comfy place to stay in Ayutthaya if you don't mind not being in the heart centre but as transport cost is okay we were happy to stay there. Staff are very helpful, they printed our new flight boarding pass as our flight to Krabi had been cancelled by Nokair.
Stayed 1 night in Aug 2018
Response from Kantary Hotel, Ayutthaya Management on 10 Sept,2018
Dear Sophie, Thank you for writing to us at such length about your stay at Kantary Hotel, Ayutthaya and for your generous evaluation. We are pleased that you found the accommodation comfortable and we thank you for your acknowledgement of the service and support of our attentive staff. Should you return to Ayutthaya in the future we should be delighted to welcome you all back. Cape and Kantary Hotels supports SOS Children’s Villages and the TSPCA. We do not serve foie gras, birds’ nest or shark’s fin and we stand firmly against the exploitation of Thai elephants for commerce or entertainment Sincerely yours, Kantary Hotel, Ayutthaya Management

8/10 Good

PongSynthmaster

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice serviced apartment in Ayutthaya
This is an upscale serviced apartment which comes with lot of amenities and space. Room is quite comfort. Breakfast is on par but is one of the best in Ayutthaya
Stayed 1 night in Aug 2018
Response from Kantary Hotel, Ayutthaya Management on 10 Sept,2018
Dear PongSynthmaster, Thank you for your sending us your thoughts on your visit to Kantary Hotel Ayutthaya. We hope to have the pleasure of welcoming you back next time you visit our city. Cape and Kantary Hotels supports SOS Children’s Villages and the TSPCA. We do not serve foie gras, birds’ nest or shark’s fin and we stand firmly against the exploitation of Thai elephants for commerce or entertainment Sincerely yours, Kantary Hotel, Ayutthaya Management

10/10 Excellent

Tommy, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed at 3 different hotels during my visit the Ayutthaya and the Kantary was my favorite followed by the Sala Hotel and then the Classic Kameo. I will stay at the Kantary next time I come back, everything was 5 stars +.
Stayed 3 nights in Jul 2018
Response from Kantary Hotel, Ayutthaya Management on 10 Sept,2018
Dear Tommy, Thank you for your very kind words on your stay at Kantary Hotel, Ayutthaya and for your very generous evaluation. We look forward to welcoming you back in the future. Cape and Kantary Hotels supports SOS Children’s Villages and the TSPCA. We do not serve foie gras, birds’ nest or shark’s fin and we stand firmly against the exploitation of Thai elephants for commerce or entertainment Sincerely yours, Kantary Hotel, Ayutthaya Management

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Wichayakorn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with the best services
Very nice and comfortable hotel with best facilities, staffs are nice and friendly and breakfast has many choices

10/10 Excellent

Arlene, usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Perfect hotel. A bit out of the way for historical district but easy to get a tuk-tuk.
Stayed 2 nights in Dec 2017

10/10 Excellent

SUJANYA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Raychan, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for family and Japanese speakers.
Stayed for 2 nights while visiting monastries in Ayutthaua, Shinburi amd Angthong. Room is very clean. Facilities in hotel excellent. Buffet breakfast offers wide selection. Learned that the hotel is also a service apartment for Japanese workers in Ayutthaya, the live streaming of Japanese TV channels in the room is a big plus. I enjoyed the Japanese TV channels too because I know the language well. Room comes with a mini kitchnette with all the necessary cooking utensils to make a simple meal. As such, it is suitable for family travellers with elderly and small children too.

8/10 Good

meha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
new with large room
There is shuttle bus to shopping center. Good breakfast and nice swimming pool.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
The room was outstanding, one thing missing was bathrobes I've been in lower rated hotels that had them. Go the extra mile and include them. Food was good as well. View from our room was not the best but the location was not that nice.

10/10 Excellent

Mary, Fairfax, VA USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel/apartment in Ayutthaya, Thailand
I cannot say enough good things about Kantary Hotel and Serviced Apartments. We traveled to Thailand to visit our daughter. After reviewing the hotel options available on Expedia we selected the Kantary because it offered a one bedroom apartment layout with room for us to enjoy time with our daughter. There were some negative reviews on Expedia based on traffic noise from the nearby highway. While I noticed it on the first morning my husband and daughter were oblivious to the noise, and I never noticed it after the first day. Kantary is a new building with a relaxing rooftop pool. There were many features that set the Kantary apart from other area hotels. 1. Our apartment included a clothes washer which meant we did not have to pack as many clothes. I did three loads during our 8 day stay. 2. The bed was remarkably comfortable. 3. It is comfortable and clean with excellent air conditioning, a huge bathroom with a great shower, and a kitchen. We also used their room service and had a pizza delivered, much better than eating out every meal. 4. We paid to add the breakfast buffet to our room rate and it was a huge bonus. The food was incredibly good and the service was even better. The pastries are amazing and they offer full Thai, Japanese and western food selections. 5. Best of all, the Kantary staff is committed to providing excellent service. 6. Kantary is off the island but the sites in Ayutthaya are spread out. We would absolutely stay there again.

10/10 Excellent

Jim Bradley, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Accommodations and Service
The Suite/Apt. was large and comfortable. it was convenient to do some laundry and the large fridge with freezer was an added bonus

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Amparo, NY, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel with great views 7 amenities
It was a great stay, The hotel has great views, the service was excellent, They upgraded my room upon my arrival, the breakfast buffet was great. The smiling staff was very pleasant.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Historical Park and with an amazing pool!
Room was upgraded no charge and was very nice. Staff were friendly and the pool gave an amazing view across Ayutthaya.

10/10 Excellent

kristi, Longmont, Colorado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the rooftop pool!
Had a wonderful time. Service, breakfast, room, pool ... All really great!

10/10 Excellent

kristi, Longmont, Co

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Pool!
We really enjoyed our stay. The breakfast was great. We loved the pool!

10/10 Excellent

Justin, Olympia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best service I've experienced
My family had the pleasure of staying here around Christmas time. The hotel helped us arrange a custom tour and even sent my Mom her coat after she left it on the tour. The room and in house restaurant were so nice we spent one entire day just enjoying the hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
well maintained property. we were upgraded to the penthouse apartment. breakfast was excellent.

10/10 Excellent

David, Portsmouth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
On arrival was upgraded to the Penthouse suite, which was very nice, the hotel is very modern and service was good. The only criticism I would have, is the breakfast which had that awful American streaky bacon, which was rock hard. The hotel is in a reasonable position, and can hire a tuk tuk for 200 bht an hour which we did, and he took us to all the historical sites. I would recommend this hotel, just wish the breakfast bacon was edible.

10/10 Excellent

Ronald, Treasure Island, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in old Capital.
Stayed one week to be with friend who works in Ayutthaya. I was very happy with Hotel and location close to her.

8/10 Good

frank, khon kaen

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was well
Serviced apartments and not a hotel. For the price a good buy. I would go there again. Just the restaurant, which calls itself a steak house. Would need some small improvements.

8/10 Good

Taison, Thailand

Liked: Property conditions & facilities, room comfort
Good for Jspanese
Japanese staff stay this hotel. So I could cmmunicate essily. But she did not have good idea for Ayuthaya seeing. There are many Japanese TV program so I feel stay in Japan.

8/10 Good

Rebecca, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice service from staff
This hotel is cleanness, near attraction in Ayutthaya. The Cafe kantary has a lot of dessert. Opposite this hotel has community mall.

8/10 Good

French traveler, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, noisy road
Kantary is a good and modern hotel, the rooms, actually apartments are well equipped and spacious. There is a nice swimming pool and gym on the roof top, that's a big plus. The food from room service is very tasty and the breakfast good as well, egg station, fruits and wide choice of hot dishes. The hotel has too building, one very close from a noisy road so better to stay in the main building, the one with the lobby and the pool. The hotel is a nice gateway to go to visit ayutthaya or if you stay for business but you will need a taxi to move around, not many things to go at a walking distance from the hotel. I will be back to Kantary for sure.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a fabulous facility and the staff was truly amazing. The only complaint is the location. It's quite a distance from the historical town and takes a (relatively) pricey tuktuk ride to get anywhere near where all the action is. If they would offer a free shuttle into town it would make the place practically perfect!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Tom, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good hotel
Good hotel with friendly staff. Clean and comfortable. I recommend staying here.

10/10 Excellent

B, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in Nov 13
Would have been 5 out of 5 if some breakfast staff had been more aimiable
pool
kitchen

8/10 Good

Jeff, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel with Kitchenette
We like the quality of the hotel and the kitenette was very usefull had be been there longer. The only negative was street noise which made it difficult to sleep in very late...otherwise a great value for the money.

10/10 Excellent

Chuck, Chiang Mai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t eat the ice cream
The ice cream was a bit stale, other than that everything was fine.