During my recent travels in Indonesia, I had the pleasure of staying at Novotel hotel and it’s one of the best hotels I've ever visited. It left a lasting impression on me for several reasons, and I couldn't be more delighted with my experience.
One of the standout features of this hotel was the presence of an iron in the room. This seemingly simple amenity is often overlooked in many hotels, but it made a world of difference during my stay. I didn't have to worry about wrinkled clothes or hunting down an ironing service, which is a rare luxury in the world of travel.
The check-in process was equally impressive. It was smooth and hassle-free, setting the tone for a pleasant stay. The staff was courteous, efficient, and ready to assist with any questions or requests. Their warm welcome and professionalism added to the overall positive experience.
The room itself was a haven of comfort. It was impeccably clean and well-maintained, with all the necessary amenities one could ask for. The attention to detail in the room's design and cleanliness was commendable, ensuring a relaxing environment to unwind after a day of exploration.
From my perspective, this hotel deserved a perfect 10 out of 10 rating. It exceeded my expectations in terms of service, convenience, and overall quality. It's not often that you find a hotel that ticks all the boxes, but this one certainly did. I left with a sense of satisfaction and a desire to return in the future