Reception

Reviews of OYO 632 Hotel Mulana

2 out of 5
OYO 632 Hotel Mulana
Jl. Teungku di Anjong, Keudah,Kuta Raja, Kota Banda Aceh, Aceh, Banda Aceh, Banda Aceh

Reviews

7.0

Good

Rating 10 - Excellent. 2 out of 6 reviews" "
Rating 8 - Good. 2 out of 6 reviews" "
Rating 6 - Okay. 0 out of 6 reviews" "
Rating 4 - Poor. 1 out of 6 reviews" "
Rating 2 - Terrible. 1 out of 6 reviews" "

6.8/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

Borkat

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad service
this hotel very very bad service..
Stayed 1 night in Jun 2021
Response from Dan on 19 Jun,2021
Hi, Borkat! Thank you for spending your valuable time to rate us. As per the feedback, we can see that you are not completely satisfied with our services and we will surely put in our continuous efforts to improve our services. Regards, Dan

8/10 Good

Khairol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
nice and wonderful staffs
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Mosquitoes very annoying the rooms
Stayed 4 nights in Aug 2019
Response from Joey on 20 Oct,2019
Thank you for rating us positively, It is so disheartening to see our valued guest unsatisfied with our services. We will surely work upon the shared feedback to improvise our services in the future. Have a nice day ahead :) Regards, Joey

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The location is great for getting around towm. The bed was comfy and the shower hot. Thats really all that matters. The staff were polite and gave me my wakeup call (knock) as requested.
Stayed 1 night in Oct 2019
Response from Edward on 15 Oct,2019
Delighted to hear your words of praise! We’ll ensure to provide the consistent service when you visit us next time. Have a pleasant day ahead :) Regards, Edward

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff
Relaxed atmosphere. Lovely staff.
Stayed 3 nights in Jul 2019
Response from Charles on 26 Jul,2019
Thank you for the appreciation Heather, We hope to give you a consistent service every time. Regards, Charles

4/10 Poor

Katariina

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not nice
We stayd only one night. Did not like it. Very loud place, there was some old cigarette in the bathroom floor. For one night it ok.
Stayed 1 night in Feb 2023