Ratings based on 615 verified reviews

4.4 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller

Posted 9 Jun, 2019
Nice location. Nice hotel
5 out of 5
by a verified traveller from Singapore

Posted 20 May, 2019
Everything was excellent even after a lot of visit the standard still the same but will be great if can include more movie channel.
Comment from Hotel Management
24 May, 2019 by Marketing Communication, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
by a verified traveller

Posted 18 May, 2019
Location is good, club lounge foods variety can be improve, cleanliness of the room is good but bathrobe are not so clean. Services not as expected which need some improvement. Overall rating is average.
Comment from Hotel Management
24 May, 2019 by Marketing Communication, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
by a verified traveller

Posted 30 Apr, 2019
Very good services and staff are friendly. Good location , good services
Comment from Hotel Management
6 May, 2019 by Marketing Communication, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
by a verified traveller

Posted 28 Apr, 2019
The Hi Tea food was absolutely good. Worth for paying for club room. Breakfast was good also. I will surely comeback.
Comment from Hotel Management
29 Apr, 2019 by Marketing Communication, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
by a verified traveller

Posted 25 Apr, 2019
A super cozy place to stay in.
Comment from Hotel Management
26 Apr, 2019 by Marketing Communication, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
by a verified traveller from Hong KOng

Posted 23 Apr, 2019
Love love love the location, staff and soft sheets!!!
Comment from Hotel Management
24 Apr, 2019 by Marketing Communication, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
by a verified traveller

Posted 14 Apr, 2019
Nice location. Near eateries.
Comment from Hotel Management
24 Apr, 2019 by Marketing Communication, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
by a verified traveller

Posted 12 Apr, 2019
Comment from Hotel Management
24 Apr, 2019 by Marketing Communication, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
by a verified traveller from Kuala Lumpur,MY

Posted 6 Apr, 2019
First of all..i am really happy with their services!From the bell boy,front office,cleaner,chefs they're all very friendly and helpful at the same time..job well done guys!The room i stayed is on the 12th floor *1223* perfect bay view plus the room is very clean.There's a lot of food options for the food lover at the Cafe BLD,tastes awesome.For sure i will recommend this hotel to my friends and family...Thank you so much Renaissance JB!
Comment from Hotel Management
24 Apr, 2019 by Marketing Communication, Hotel Management
Thanks for staying with us. We appreciate your feedback!