Jl. Teuku Umar-Sultan, Agung No. 1, Bandar Lampung, Bandar Lampung, Lampung
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
We had a great stay at the Radisson Lampung! We used the pool and it was so nice after traveling all the way from California. We ate at the hotel restaurant and the food was excellent. We also had the breakfast buffet in the morning and it too was excellent. One special note, our server named "Ambar" was so friendly and gave us excellent service! We will definitely stay at the Radisson again.
Steven
Stayed 1 night in Aug 2023
Response from RDLK on 24 Sept,2023
Dear Steven, Thank you for sharing your wonderful experience at Radisson Lampung! We are thrilled to hear that you had a great stay and enjoyed the pool, restaurant, and breakfast buffet. It is fantastic to know that Ambar, your server, provided you with friendly and excellent service, making your stay even more memorable.We look forward to welcoming you back on your future visits to Lampung, and please do not hesitate to let us know if you have any specific requests or preferences for your next stay. Your satisfaction is our priority, and we are here to ensure your future stays are just as enjoyable as this one!Best Regards, Yann Marteau General Manager
Dear Mr/Mrs Valbona,
Greetings from Radisson Lampung Kedaton,
Thank you for your rating. We are delighted to learn that you enjoyed your visit with us. It is our core belief that every moment matters and every day we are working on making it happen to each and every one of our guests. Once again, thank you and we look forward to having you back here in the future with another memorable experience awaits.
Best Regards,
Yann Marteau
General Manager
Dear Irawati,
Thank you for your rating. We are delighted to learn that you enjoyed your stay with us. It is our core belief that every moment matters and every day we are working on making it happen to each and every one of our guests.
Once again, thank you and we look forward to having you back here in the future with another memorable experience awaits.
Best Regards,
Yann Marteau
General Manager
10/10 Excellent
Verified traveller
6 Aug,2020
Verified traveller
Stayed 2 nights in Jul 2020
Response from RDLK on 1 Dec,2021
Dear Our Valued Guest,
Thank you for your rating. We are delighted to learn that you enjoyed your stay with us. It is our core belief that every moment matters and every day we are working on making it happen to each and every one of our guests.
Once again, thank you and we look forward to having you back here in the future with another memorable experience awaits.
Best Regards,
Yann Marteau
General Manager
Dear Mr. Markus Andrew,
Thank you for your rating. We are delighted to learn that you enjoyed your visit with us. It is our core belief that every moment matters and every day we are working on making it happen to each and every one of our guests. Once again, thank you and we look forward to having you back here in the future with another memorable experience awaits.
Best Regards,
Yann Marteau
General Manager
The location was great,connecting to the mall where we can get everything like cinema,coffe and food, shopping etc.
All the staff are very helpful ,the room is very clean and comfortable.
Breakfast is ok but not many choices.
Verified traveller
Stayed 1 night in Dec 2019
Response from RDLK on 15 Jan,2020
Dear Our Valued Guest,
Thank you for your valuable feedback. Feedback such as yours helps us improve and become better as we continuously strive to deliver memorable moments to our guest. Thank you for bringing to my attention regarding the breakfast variety, I will be personally handling this matter with the concerned head of department to make it correct for our guests.
It is our core belief that every moment matters and every day we are working on making it happen to each and every one of our guests.
Once again, thank you and we look forward to having you back here in the future with a memorable experience awaits.
Best Regards,
Raj Jadhav
General Manager
Dear Loly,
Thank you for your valuable feedback. Feedback such as yours helps us improve and become better as we continuously strive to deliver memorable moments to our guest.
We are delighted to learn that you enjoyed our stay with us. It is our core belief that every moment matters and every day we are working on making it happen to each and every one of our guests.
Once again, thank you and we look forward to having you back here in the future with another memorable experience awaits.
Best Regards,
Raj Jadhav
General Manager
This is a New Hotel. The room, bed and shower were fantastic. Great design and very comfortable.
Rick
Stayed 2 nights in Aug 2019
Response from RDLK on 12 Aug,2019
Dear Mr. Rick,
Thank you for your valuable feedback. Feedback such as yours helps us improve and become better as we continuously strive to deliver memorable moments to our guest.
We are delighted to learn that you enjoyed your stay with us. It is our core belief that every moment matters and every day we are working on making it happen to each and every one of our guests.
Once again, thank you and we look forward to having you back here in the future with another memorable experience awaits.
Best Regards,
Raj Jadhav
General Manager
10/10 Excellent
Verified traveller
23 Jun,2019
Verified traveller
Stayed 1 night in Jun 2019
Response from RDLK on 24 Jun,2019
Dear Valued Guest,
Thank you for choosing Radisson Lampung Kedaton as your preferred accommodation on your recent visit.
We are delighted to learn that you had a great stay with us. Your feedback is essential to us as we are constantly striving to deliver memorable moments to our guest. It is our core belief that every moment matters and every day we are working on making it happen to each and every one of our guests.
Once again, thank you and we look forward to having you back here in the future with another memorable experience awaits.
Best Regards,
Raj Jadhav
General Manager
Dear Takehiro, Thank you for your review and feedback. We are delighted to hear that you found the room spacious and comfortable. It is great to know that the hotel's proximity to a shopping mall made your stay convenient.We apologize if you found the breakfast buffet options to be limited and if the Indonesian dishes did not meet your expectations. We appreciate your input, and we will certainly take your feedback into consideration to improve our offerings.We are glad to hear that you felt the hotel maintained good hygiene standards, and overall, you had a positive impression of our establishment in Lampung. We hope to have the opportunity to welcome you back in the future, and please feel free to share any additional suggestions or preferences you may have for your next stay. Your satisfaction is important to us, and we aim to make your future visits even better.Best Regards, Yann Marteau General Manager
Dear Yasuhiro, Thank you for taking the time to share your feedback and for choosing to stay with us. We are delighted to hear that you had a positive experience during your visit. Your rating of 4 out of 5 is greatly appreciated, and we are thrilled that you enjoyed your time here.If there are any specific aspects or areas where you feel we can improve and earn that extra star in the future, please do not hesitate to share your suggestions with us. We value your input and strive to make each guest's stay even better.We look forward to the opportunity of hosting you again in the future and providing you with an even more exceptional experience. Thank you for your support. Best Regards, Yann Marteau General Manager
Dear Christiana, Thank you for taking the time to provide your feedback and for choosing to stay with us. We are delighted to see your rating of 8 out of 10, and we are pleased to hear that you had an overall positive experience during your visit.Your input is valuable to us, and we would love to know more about your stay. If there are specific aspects or areas where you feel we can improve and earn that extra 2 points in the future, please do not hesitate to share your suggestions. We are committed to enhancing our guests' experiences and meeting their expectations.We look forward to the opportunity to welcome you back, and we are dedicated to making your next stay even more enjoyable. Thank you for choosing us, and we appreciate your support!Best Regards, Yann Marteau General Manager
Prima hotel aan een winkelcentrum.alles netjes lekker bed groot zwembad en een prima ontbijt.wst wil je nog meer
klaas
Stayed 2 nights in May 2023
Response from RDLK on 7 May,2023
Dear Mr. Klaas, Thank you for your rating. We are delighted to learn that you enjoyed your visit with us. It is our core belief that every moment matters and every day we are working on making it happen to each and every one of our guests.Looking forward to having you back here in the future with another memorable experience awaits. Best Regards, Yann Marteau General Manager
10/10 Excellent
Bruce
23 Jul,2022
Bruce
Stayed 1 night in Jul 2022
Response from RDLK on 7 May,2023
Dear Mr. Bruce, Thank you for your rating. We are delighted to learn that you enjoyed your visit with us. It is our core belief that every moment matters and every day we are working on making it happen to each and every one of our guests.Looking forward to having you back here in the future with another memorable experience awaits. Best Regards, Yann Marteau General Manager
10/10 Excellent
JI YOUNG
Travelled with family
24 Nov,2021
Liked: Cleanliness, staff & service, room comfort
JI YOUNG
Stayed 3 nights in Nov 2021
Response from RDLK on 26 Nov,2021
Dear Ji Young,
Thank you for your rating. We are delighted to learn that you enjoyed your stay with us. It is our core belief that every moment matters and every day we are working on making it happen to each and every one of our guests.
Once again, thank you and we look forward to having you back here in the future with another memorable experience awaits.
Best Regards,
Yann Marteau
General Manager
Dear Mr. Hwanrae,
Thank you for your valuable feedback. Feedback such as yours helps us improve and become better as we continuously strive to deliver memorable moments to our guest.
We are delighted to learn that you enjoyed our stay with us. It is our core belief that every moment matters and every day we are working on making it happen to each and every one of our guests.
Once again, thank you and we look forward to having you back here in the future with another memorable experience awaits.
Best Regards,
Raj Jadhav
General Manager