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Reviews of Avani+ Riverside Bangkok Hotel

5 out of 5
Avani+ Riverside Bangkok Hotel
257 Charoennakorn Road, Thonburi, Bangkok

Reviews

9.4

Exceptional

Rating 10 - Excellent. 740 out of 1002 reviews" "
Rating 8 - Good. 192 out of 1002 reviews" "
Rating 6 - Okay. 41 out of 1002 reviews" "
Rating 4 - Poor. 16 out of 1002 reviews" "
Rating 2 - Terrible. 13 out of 1002 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Edgar

Stayed 3 nights in Apr 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for my stay: quiet, clean, and safe. It is a bit removed from the main sights. They have the boat and I found cabs to be very affordable but if you want to come and go throughout the day it’s probably not the most convenient. Pool was so much cooler than the rest of the city.
Stayed 4 nights in Apr 2024
Response from Management Team on 16 Apr,2024
Dear Hannah, Thank you for taking the time to share your recent experience through the review.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,

8/10 Good

Nathaniel Charles, San Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and staff, but our room definitely needed an update! The doors to the bathroom and shower would not close so water and smells would escape. Also no night light in the bathroom which made it impossible to see and dangerous. Would stay again but will be more picky about the room we receive.
Stayed 6 nights in Apr 2024
Response from Management Team on 16 Apr,2024
Thank you for taking the time to share your recent experience through our the review.We are sorry to hear about room conditions and the issues you encountered during your stay.Thank you again for your valuable feedback, and we hope to have the opportunity to welcome you back for a more enjoyable stay.

8/10 Good

michaela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok for a couple of days break in the city
Stayed 4 nights in Apr 2024
Response from Management Team on 16 Apr,2024
Dear Michaela, Thank you for taking the time to share your recent experience through the review.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,

10/10 Excellent

Paulette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Management Team on 16 Apr,2024
Dear Paulette, Thank you for taking the time to share your recent experience through the review.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,

6/10 Okay

Krista

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Poor communication, as pool was closed for a "private" event. This was the reason we booked the hotel was to use the rooftop pool. Highly disappointed by management staff and offerings.
Stayed 2 nights in Mar 2024
Response from Management Team on 23 Mar,2024
Dear Krista,Please accept our apologies that your overall experience did not live up to your expectations. We regret that we were unable to meet our high standards during your recent stay.Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.Thank you again for choosing to stay with us and for your time in sharing your feedback.Best regards,Management Team

6/10 Okay

Liam

Stayed 1 night in Mar 2024
Response from Management Team on 7 Apr,2024
Dear Liam,Please accept our apologies that your overall experience did not live up to your expectations. We regret that we were unable to meet our high standards during your recent stay. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward. Thank you again for choosing to stay with us and for your time in sharing your feedback. Best regards, Management Team

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommended this hotel we stayed in feb 24, food is excelent, attention very good, Mr Ice helped us in everything we need including tours around the city, the rooms we used were very clean.. we were party of 4, we definetely come back to the same hotel.. also the infinity pool view from the 26th floor is awesome, and free water taxi to Inconsiam mall..
Stayed 2 nights in Feb 2024
Response from Management Team on 11 Mar,2024
Dear Jose,Thank you for taking the time to share your recent experience with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Management Team

10/10 Excellent

Will

Stayed 7 nights in Feb 2024
Response from Management Team on 24 Mar,2024
Dear Will,Thank you for taking the time to share your recent experience with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Management Team

8/10 Good

MARVIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Management Team on 23 Mar,2024
Dear MARVIN,Thank you for taking the time to share your recent experience with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Management Team

10/10 Excellent

Debasish

Liked: Cleanliness, staff & service, property conditions & facilities
It was an excellent choice
Stayed 6 nights in Feb 2024
Response from Management Team on 11 Mar,2024
Dear Debasish,Thank you for taking the time to share your recent experience with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Management Team

10/10 Excellent

Monty, san francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice roof top pool and lounge, water shuttle to the central pier is an excellent option for Bangkok traffic. The mall below the hotel has everything you will need.
Stayed 3 nights in Feb 2024
Response from Management Team on 14 Feb,2024
Dear Monty,Thank you for taking the time to share your recent experience with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Management Team

10/10 Excellent

Valeria

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful river view, fast elevators, great breakfast options
Stayed 6 nights in Feb 2024
Response from Management Team on 14 Feb,2024
Dear Valeria,Thank you for taking the time to share your recent experience with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Management Team

10/10 Excellent

Nathalie, Boischatel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Management Team on 14 Feb,2024
Dear Nathalie,Thank you for taking the time to share your recent experience with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Management Team

10/10 Excellent

Raymond, Thousand Oaks

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved this hotel! It’s beautiful. The staff is very friendly and welcoming. Included breakfast buffet is delish! Great location with free boat ride across the river to catch the SkyTrain which is a short distance to catch transfers to the temples. A friend recommended to me and I recommend to you.
Stayed 4 nights in Feb 2024
Response from Management Team on 14 Feb,2024
Dear Raymond,Thank you for taking the time to share your recent experience with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Management Team

4/10 Poor

Madhvi

Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
There was a corner of each area of the bathroom which were visibly dirty (black dirty corner on white tile). Asked the staff regarding mini bar that was not fully stocked yet there was a long list of prices if we did use anything from it. I got a blank smile and shrug. Asked staff easiest way to get to the palace and told “I don't know”. Asked staff why my receipt had someone else’s name and charges on it and told “I don’t know, that is your room”. Overcharged. Only purchased a $20 lunch but got a >$100 bill. Everything is overpriced but the hotel itself is not beautiful or posh in any way. Not even a tub or a free sauna. Need a reservation just to go to the rooftop bar (was not warned about this in advance). Spa services are overpriced, would go to a real spa in the city of Bangkok - I went to a hole in the wall spa and had an amazing massage at 1/20th of the cost at this hotel. Lots of businesses are located within this hotel/tall building. It felt more like staying in an airport hotel than a luxury hotel. The wait for the elevator is endless and hotel rooms are at the top floors of this 26 floor building so you cannot just easily take the stairs. Would not recommend anyone to splurge on this place. There is nothing to do nearby on the same side of the river so you will spend an hour minimum each day just commuting to sites that you could walk to from other hotels.
Stayed 2 nights in Feb 2024
Response from Management Team on 5 Feb,2024
Dear Madhvi,Please accept our apologies that your overall experience did not live up to your expectations. We regret that we were unable to meet our high standards during your recent stay.Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.Thank you again for choosing to stay with us and for your time in sharing your feedback.Best regards,Management Team

10/10 Excellent

matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love everything about the hotel. Everyone who worked there was great
Stayed 1 night in Feb 2024
Response from Management Team on 4 Feb,2024
Dear matthew,Thank you for taking the time to share your recent experience with us.We appreciate your feedback. It has been shared with the team to continue to improve and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Management Team

10/10 Excellent

diana

Stayed 3 nights in Jan 2024
Response from Management Team on 23 Mar,2024
Dear diana,Thank you for taking the time to share your recent experience with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Management Team

10/10 Excellent

ayman

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Jan 2024
Response from Management Team on 3 Feb,2024
Dear ayman,Thank you for taking the time to share your recent experience with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Management Team

8/10 Good

Kamana, New York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, not too difficult to get to Chinatown etc and was great to be able to take the ferry.
Stayed 2 nights in Dec 2023
Response from Management Team on 3 Feb,2024
Dear Kamana,Thank you for taking the time to share your recent experience with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Management Team

6/10 Okay

Kristi, Des Moines

Liked: Staff & service, amenities, property conditions & facilities
This is a very nice hotel but it has an overwhelming perfumed scent in all of the public areas, similar to cotton candy mixed with air freshener. The theme is colorful, candy store meets exotic dancer, just over the top for me with loud, pumping music. The panoramic views of Bangkok on the river are fantastic and the room amenities are very nice. If you have any sensitivity or allergies to heavy perfumed smells, then this is not the hotel for you.
Stayed 1 night in Jan 2024
Response from Management Team on 27 Jan,2024
Dear Kristi,Thank you for taking the time to share your recent experience with us.We appreciate your feedback; it has been shared with the team to continue to improve and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Management Team

10/10 Excellent

Jenifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views, staff and dining options.
Stayed 2 nights in Jan 2024
Response from Management Team on 30 Jan,2024
Dear Jenifer,Thank you for taking the time to share your recent experience with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Management Team

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great service and amenities
Stayed 7 nights in Jan 2024
Response from Management Team on 27 Jan,2024
Dear Scott,Thank you for taking the time to share your recent experience with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Management Team

10/10 Excellent

Nina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Very friendly and can’t do enough for you.
Stayed 1 night in Jan 2024
Response from Management Team on 26 Jan,2024
Dear Nina,Thank you for taking the time to share your recent experience with us.We appreciate your feedback. Your feedback has been shared with the team to continue to improve and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Management Team

10/10 Excellent

Nina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are extremely helpful. This is a lovely hotel and would recommend to anyone. There is a free ferry every 30 minutes across the river and other various locations for convenience. Good dining and lovely roof top bar.
Stayed 5 nights in Jan 2024
Response from Management Team on 26 Jan,2024
Dear Nina,Thank you for taking the time to share your recent experience with us.We appreciate your feedback. Your feedback has been shared with the team to continue to improve and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Management Team

10/10 Excellent

Raymond, Vinton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend
Stayed 2 nights in Jan 2024
Response from Management Team on 26 Jan,2024
Dear Raymond,Thank you for taking the time to share your recent experience with us.We appreciate your feedback. Your feedback has been shared with the team to continue to improve and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Management Team

10/10 Excellent

Mee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location and service
Excellent service and breakfast was very highly satisfying. Appreciate Nisachon May for her service.
Stayed 2 nights in Jan 2024
Response from Management Team on 26 Jan,2024
Dear Mee,Thank you for taking the time to share your recent experience with us.We appreciate your feedback. Your feedback has been shared with the team to continue to improve and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Management Team

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wrong room provided
Unable to provide the room as reserved. Forced to sleep on a cot. They did however give us a free breakfast
Stayed 3 nights in Jan 2024
Response from Management Team on 26 Jan,2024
Dear Anonymous,Thank you for taking the time to share your recent experience with us.We appreciate your feedback. Your feedback has been shared with the team to continue to improve and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Management Team

10/10 Excellent

Brigitta

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bangkok hotel
Great rooms beautiful infinity pool with a great view of city. Big king beds and love the robes. Good food
Stayed 2 nights in Jan 2024
Response from Management Team on 26 Jan,2024
Dear Brigitta,Thank you for taking the time to share your recent experience with us.We appreciate your feedback. Your feedback has been shared with the team to continue to improve and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Management Team

10/10 Excellent

michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Management Team on 26 Jan,2024
Dear michael,Thank you for taking the time to share your recent experience with us.We appreciate your feedback. Your feedback has been shared with the team to continue to improve and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Management Team

10/10 Excellent

Natila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the FOH staff were very nice and polite! We felt welcomed and truly enjoyed our stay.
Stayed 1 night in Jan 2024
Response from Management Team on 26 Jan,2024
Dear Natila,Thank you for taking the time to share your recent experience with us.We appreciate your feedback. Your feedback has been shared with the team to continue to improve and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Management Team

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service and Amenities
Amazing service from check in to check. Great amenities as well as top notch food and entertainment.
Stayed 2 nights in Jan 2024
Response from Management Team on 26 Jan,2024
Dear Jason,Thank you for taking the time to share your recent experience with us.We appreciate your feedback. Your feedback has been shared with the team to continue to improve and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Management Team

10/10 Excellent

Herman

Stayed 1 night in Jan 2024
Response from Management Team on 3 Feb,2024
Dear Herman,Thank you for taking the time to share your recent experience with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Management Team

10/10 Excellent

Vinay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location with great views. Easy access to transport and hotspots. Food in and around was very good. Prices are fair. Rooms are very comfy and clean.
Stayed 3 nights in Jan 2024
Response from Management Team on 26 Jan,2024
Dear Vinay,Thank you for taking the time to share your recent experience with us.We appreciate your feedback. Your feedback has been shared with the team to continue to improve and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Management Team

10/10 Excellent

CHARLES, TEMPLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Transfer ferry to attractions
Stayed 2 nights in Jan 2024
Response from Management Team on 26 Jan,2024
Dear CHARLES,Thank you for taking the time to share your recent experience with us.We appreciate your feedback. Your feedback has been shared with the team to continue to improve and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Management Team

10/10 Excellent

Diane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ferry ride to Asiatique and wonderful view
Stayed 3 nights in Jan 2024
Response from Management Team on 26 Jan,2024
Dear Diane,Thank you for taking the time to share your recent experience with us.We appreciate your feedback. Your feedback has been shared with the team to continue to improve and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Management Team

10/10 Excellent

Gabriela, Bonita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was very pleasant. The view room was spacious and comfortable. I enjoyed the breakfast buffett every day.The amazing rooftop pool and bar are a hightlight. There is a convenient shuttle throughtout the day to Sathorn and Iconsiam pier. The hotel smells really nice and is clean. There is a mall next to the hotel with shops and various dining options. We spent New Years eve here and had an awesome view of the fireworks.
Response from Management Team on 26 Jan,2024
Dear Gabriela,Thank you for taking the time to share your recent experience with us.We appreciate your feedback. Your feedback has been shared with the team to continue to improve and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Management Team

10/10 Excellent

Hiroki

Stayed 4 nights in Dec 2023
Response from Management Team on 26 Jan,2024
Dear Hiroki,Thank you for taking the time to share your recent experience with us.We appreciate your feedback. Your feedback has been shared with the team to continue to improve and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Management Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Great value and lives up to the high reviews
Overall, I loved this hotel. I was a bit skeptical as Avani isn't part of a larger group / brand like four seasons or marriott, but the hotel location, amenities, view, everything was stellar. The staff all seemed bit overwhelmed with the traffic from the high season but despite, I could see through that they were all trying their best to deliver best service significantly comparable to other hotels. Great overall experience for the value and excited to return.
Stayed 4 nights in Dec 2023
Response from Management Team on 26 Jan,2024
Dear Anonymous,Thank you for taking the time to share your recent experience with us.We appreciate your feedback. Your feedback has been shared with the team to continue to improve and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Management Team

10/10 Excellent

Joseph

Stayed 4 nights in Dec 2023
Response from Management Team on 26 Jan,2024
Dear Joseph,Thank you for taking the time to share your recent experience with us.We appreciate your feedback. Your feedback has been shared with the team to continue to improve and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Management Team

10/10 Excellent

Shefalee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an excellent property that is river facing and offers good amenities and great breakfast. I would go again. However, I did not receive any VIP benefits or room upgrade, we were told there is no availability due to New Year rush.
Stayed 3 nights in Dec 2023
Response from Management Team on 26 Jan,2024
Dear Shefalee,Thank you for taking the time to share your recent experience with us.We appreciate your feedback. Your feedback has been shared with the team to continue to improve and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Management Team

2/10 Terrible

Taimur

Stayed 3 nights in Dec 2023
Response from Management Team on 26 Jan,2024
Dear Taimur,Thank you for taking the time to share your recent experience with us.We appreciate your feedback. Your feedback has been shared with the team to continue to improve and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Management Team

10/10 Excellent

Melissa

Stayed 3 nights in Dec 2023
Response from Management Team on 31 Dec,2023
Dear Melissa,Thank you for taking the time to share your recent experience with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Management Team

6/10 Okay

YOUNG GEON

Stayed 4 nights in Dec 2023
Response from Management Team on 31 Dec,2023
Dear YOUNG GEON,Thank you for taking the time to share your recent experience with us.We appreciate your feedback, and it has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Management Team

10/10 Excellent

Mariana

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel and service. The breakfast was great, many options. The staff was great!
Lobby
Room
View from room
View from room
Stayed 4 nights in Dec 2023
Response from Management Team on 31 Dec,2023
Dear Mariana,Thank you for taking the time to share your recent experience with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Management Team

10/10 Excellent

yaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great nice new hotel Amazing view and rooftop bar and pool They have a free pvrivate boat to Icon siam mall
Stayed 1 night in Dec 2023
Response from Management Team on 31 Dec,2023
Dear yaron,Thank you for taking the time to share your recent experience with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Management Team

10/10 Excellent

Orly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Management Team on 31 Dec,2023
Dear Orly,Thank you for taking the time to share your recent experience with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Management Team

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Management Team on 26 Jan,2024
Dear Joseph,Thank you for taking the time to share your recent experience with us.We appreciate your feedback. Your feedback has been shared with the team to continue to improve and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Management Team

10/10 Excellent

Youngtae

Stayed 4 nights in Dec 2023
Response from Management Team on 31 Dec,2023
Dear Youngtae,Thank you for taking the time to share your recent experience with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Management Team

10/10 Excellent

AlAmyn

Stayed 3 nights in Dec 2023
Response from Management Team on 26 Jan,2024
Dear AlAmyn,Thank you for taking the time to share your recent experience with us.We appreciate your feedback. Your feedback has been shared with the team to continue to improve and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Management Team