Outdoor pool, pool loungers

Reviews of Furama Silom Bangkok Hotel

3.5 out of 5
Furama Silom Bangkok Hotel
533 Silom Road, Bangkok, Bangkok

Reviews

7.8

Good

Rating 10 - Excellent. 261 out of 1000 reviews" "
Rating 8 - Good. 464 out of 1000 reviews" "
Rating 6 - Okay. 179 out of 1000 reviews" "
Rating 4 - Poor. 60 out of 1000 reviews" "
Rating 2 - Terrible. 36 out of 1000 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Mar 2024

8/10 Good

Eun kyung

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
First of all, no aircon in the lobby and the corridor at all. It was bloody hot every single day.
Stayed 2 nights in Feb 2024

6/10 Okay

Yi

Liked: Staff & service
Stayed 3 nights in Feb 2024

6/10 Okay

Zane

Travelled with group
Liked: Staff & service, amenities
Pictures of rooms are misleading. Nice staff.
Stayed 3 nights in Jan 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service
Rooftop bar and pool
Stayed 2 nights in Dec 2023

10/10 Excellent

Concettina

Liked: Cleanliness, amenities
I was given an upgrade. I appreciated the breakfast included. I appreciated the front desk holding my luggage while I was out touring after I checked out.
Stayed 1 night in Jan 2024

4/10 Poor

OLGAY

Liked: Staff & service, property conditions & facilities
In my previous stay, the room was fine. The superior room selection in my last stay was v because the bathroomery wrong Because the bathroom was very dirty and very squishy It's like a detailed cleaning hasn't been done for a long time. That's why I'm not satisfied at all
Stayed 5 nights in Jan 2024

8/10 Good

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

4/10 Poor

henry

Stayed 2 nights in Dec 2023

2/10 Terrible

Mari

Stayed 2 nights in Dec 2023

6/10 Okay

Thaddeus

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our overall experience at this hotel was highly positive. Although we initially encountered an issue with our room's cleanliness on a high floor, the staff promptly addressed it and moved us to a more updated room. This suggested that perhaps the first room hadn't been recently renovated. The standout feature was the outstanding service from the staff and concierge, who assisted us in booking day trips, car transfers, and even babysitting. The central location allowed us to explore Bangkok easily, ultimately overshadowing any downsides in room condition. A great choice for those seeking excellent service and a convenient location!
Stayed 4 nights in Dec 2023

6/10 Okay

Mark

Liked: Staff & service
I’ve stayed here many times over the past few decades. It’s fantastic Silom location and friendly staff have always brought me back. BUT this time I was shocked by the lack of repair in my first room - ac not working and mould on bath area. The manager made good with a replacement room… but guys… you’ve got to keep up standards. I hope you do.
Stayed 1 night in Dec 2023

4/10 Poor

Dagim

Stayed 1 night in Dec 2023

8/10 Good

Matthew

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love it there. She's getting a little old, but the standards are excellent. Staff are great, breakfast buffet great, rooftop pool and bar fantastic, love the area, great bar across the road, close to great restaurants. Will always stay there in Bangkok.
Stayed 5 nights in Dec 2023

10/10 Excellent

Maria

Stayed 1 night in Nov 2023

10/10 Excellent

Yunus Nor Laili

Stayed 4 nights in Dec 2023

10/10 Excellent

darien

Liked: Cleanliness, staff & service
Great stay
Stayed 1 night in Nov 2023

8/10 Good

Will

Liked: Cleanliness, staff & service, property conditions & facilities
Fine/Good. Probably better options available
Fine/Good. The room was quiet and clean, and the bathroom was clean but quite dated. Only 1 pillow per person on the bed. Staff were friendly and it was reasonably priced.
Stayed 2 nights in Oct 2023

10/10 Excellent

Mpumelelo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms that have a beautiful view of Bangkok. Friendly professional staff and housekeepers. Linen and towel change very much appreciated. Easy access to surrounding malls and availability of alternative transport to tourist attractions at hotel doorstep.
Stayed 7 nights in Oct 2023

8/10 Good

Wei Chieh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean and cozy. Definitely coming back for another round.
Stayed 4 nights in Oct 2023

8/10 Good

kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice hotel for short stay
Stayed 2 nights in Oct 2023

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Dianne

Travelled with family
No access to balcony ( locked )
Stayed 5 nights in Aug 2023

8/10 Good

Pak Hang

Liked: Cleanliness, staff & service, property conditions & facilities
recommend
Stayed 4 nights in Aug 2023
Response from PPD on 27 Aug,2023
Dear Pak,Thank you for having chosen Furama Silom Bangkok as the hotel of choice for your recent stay. I appreciate you taking the time to provide us with your valuable feedback.I am delighted that you enjoyed your time with us. Although we are committed to delivering consistently flawless service, it is nevertheless most gratifying to receive such appreciation and acknowledgement from our valued guests. We very much appreciate your endorsement and hope to see you back again soon.Kind regards,Parkpoom D.Rooms Division Manager

8/10 Good

Kasra

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Overall it’s good But breakfast was pretty good and lots of verity
Stayed 2 nights in Aug 2023
Response from PPD on 22 Aug,2023
Thank you for choosing to stay at Furama Silom Bangkok .We are very delighted to know you enjoyed several aspects during your stay at our hotel.We are appreciate your positive feedback on our service and breakfast We look forward to welcome you back on your next visit to Bangkok again soon.

6/10 Okay

Irene

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
esta en buen area y tiene buen precio, el personal es muy amable. El desayuno incluido es muy variado me gusto. lo malo es que hay cucarachas en los cuartos.
Response from PPD on 22 Aug,2023
Thank you for choosing to stay at Furama Silom Bangkok Hotel and sharing your review.We are delighted t know your enjoyed your experience in our service and variety of food.We also noted on your comment and the inconvenience you encountered during your stay and will share your feedback to concerned department for further improvement.Once again, thank you for your valued feedback and we hope to have an opportunity to provide a service for you in the future.Parkpoom D. Rooms Division Manager

10/10 Excellent

Bharat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located near eatiers and specially the highest skywalk. Simple yet large enough buffet spread
Stayed 3 nights in Jul 2023

8/10 Good

Alvin Jesus

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Decent hotel but needs updating
Hotel room is big, but old. Elevator sometimes skips floors especially if a lot of floors are selected. Breakfast buffet is good. Location is good. Although overall it is still worth the price.
Stayed 2 nights in Jul 2023

10/10 Excellent

YVONNE

Stayed 5 nights in Jul 2023

8/10 Good

faisal

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good for families & Business perpose . transportation is very easy . Always remember what you pay and what you get .
Stayed 1 night in Jun 2023

6/10 Okay

Gerald

Liked: Staff & service
Disliked: Property conditions & facilities
I liked the location for shops, access to transportation, some desent restaurants, and close to historical properties. The staff were very friendly and helpful. In terms of dislike, I was hugely disappointed with the advertised gym. All the gym equipment was and has been out of service for a long time. Apart from free weights there is nothing that works and the air quality was bad. I disliked the bathroom as there is a low ceiling area above the sink, and the light was terrible when I shaved. The couch had seen it's better days, and was very uncomfortable. The mattress on the bed needs replacement. The elevators/lifts are slow and the key card for the elevator took some time to allow connect.
Stayed 3 nights in Jun 2023

2/10 Terrible

Calvin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nasty and smelly. Interior worn and poor condition. Scare to remove shoes!
Stayed 3 nights in Jun 2023

4/10 Poor

Archibald

Travelled with family and small children
Disliked: Property conditions & facilities
Property is situated close to Icon Siam and other nearby restaurants and eateries. Room was old and smells old, too. Sliding door of the bathroom is broken and won't close properly so we had to put a side table to just secure it. Dining area where we had our breakfast was old and a bit dark. Same food options everyday and quality was just average.
Stayed 4 nights in Jun 2023

10/10 Excellent

Patrick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Jort

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room need updates and Tv doesn’t working, there wasn’t bath towels when we got to the room, we needed shower after long flight from U.S the toilet paper wasn’t the whole role. Was already half gone/used, the furniture was so out dated, just need lot of maintenance. The front desk was very helpful, the breakfast wasn’t much selection. Dinning area was very clean. The kitchen staffs did great job…
Stayed 3 nights in Jun 2023

4/10 Poor

Rebekah

Liked: Staff & service
Disliked: Cleanliness
Whilst it was close to the park, it wasn’t a particularly nice hotel. The rooms were massive but very dark and gloomy, the space was not utilised well. The bedsheets were dirty, the plugs didn’t work, there was no mini bar as described in the room, the bathroom was not nice. The gym had limited aircon and was very old fashioned. The rooftop pool was nice, but the water was dirty -lots of things floating around in it. The aircon was really loud in the room so sleeping was difficult. The rooms need a major revamp.
Stayed 3 nights in Jun 2023

6/10 Okay

jimmy

Liked: Staff & service
For a basic hotel, i am happy with. Needs Air Condition in Lifts,
Stayed 8 nights in May 2023

4/10 Poor

Ee Hon

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel room is abit old
Stayed 3 nights in May 2023

6/10 Okay

Sami

Travelled with family and small children
Liked: Staff & service
I booked a family room with 2 beds. They gave us an outdated room. I asked for one of the newer upgraded rooms, they were kind enough to show me more rooms on the same 10th floor, all of which were family rooms and outdated ones. They said the newer rooms don’t have any double beds in them. However, the stay was ok. Breakfast was also ok. Fresh coffee from a choice of 3 different machines was the best part about it. This hotel is ok for a day or two max, that too if you are getting the newer rooms. Location is very good.
Stayed 4 nights in May 2023

8/10 Good

Anita

Stayed 3 nights in Apr 2023

10/10 Excellent

Keh Huei

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a quiet place and it's very near to BTS, Chong Nonsi. 30 seconds away from 7-11 and 3 mins walk from the morning local market. The room is very big :)
Stayed 4 nights in Mar 2023

6/10 Okay

Lyndon

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I liked to location and friendly staff. I did not like that my room was not cleaned until around 3 pm, when the cleaning staff were already waiting on my floor from around 10 am. Also the large air-conditioner outside unit was quite noisy.
Stayed 4 nights in Mar 2023

4/10 Poor

patrick

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Siam center and walkable..
Stayed 3 nights in Mar 2023

8/10 Good

Sean

Stayed 3 nights in Feb 2023

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

8/10 Good

VINCE

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2022

2/10 Terrible

Rohit

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
No so good. The room was not made both days of stay and the property is far below par with other Furama properties I have experienced, thus disappointed.
Stayed 3 nights in Dec 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable large room.
We were only there for one afternoon and checked out early next morning. A king-sized bed plus single bed for our daughter accommodated us well.
Stayed 1 night in Dec 2022

6/10 Okay

Yury

Liked: Cleanliness, staff & service
I went to Furama in Singapore and was expecting similar level of the building and facilities. This one at BKK Silom seemed much older and dated, in need of renovation and upgrades, particularly at the main entrance and in the lobby, and overall the infrastructure (e.g. access cards are the 1980s slot type). On the plus side, the rate was affordable. My standard room had a bathtub which was very welcome. Transport: Be aware that the BTS/MRT are a bit of a walk away (15-20 min), but the Grab is convenient in BKK. Food: Hotel breakfast is "ok". Outside food: not much food around, esp after dark, aside from a rather sketchy night market near the Hindu temple. There's however a nice Japanese ramen shop about 5-10 min walk away, and several good coffee shops.
Stayed 2 nights in Nov 2022