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Reviews of Hotel Vista Express

3.5 out of 5
Hotel Vista Express
4/41 Soi Petchburi 19, Petchburi Rd, Bangkok, Bangkok

Reviews

7.2

Good

Rating 10 - Excellent. 70 out of 461 reviews" "
Rating 8 - Good. 210 out of 461 reviews" "
Rating 6 - Okay. 127 out of 461 reviews" "
Rating 4 - Poor. 32 out of 461 reviews" "
Rating 2 - Terrible. 22 out of 461 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Antonius

Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel is just above the market but not noisy. room is clean but towels are abit old but no stain. staff are friendly. recommend for budget stay with market and shopping near by.
Stayed 2 nights in Jan 2020

8/10 Good

Marietta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

6/10 Okay

Wong

Travelled with family
Liked: Property conditions & facilities
Convenient but average
Average. Convenient as easy to access to the market but very small and dark room
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location that near to the platinum mall and friendly staff
Stayed 3 nights in Jan 2020

8/10 Good

Lim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was really great and the staff is helpful. However , toothbrush wasn’t provided so take note. Besides that, it’s all worth the money.
Stayed 4 nights in Jan 2020

2/10 Terrible

Zi Xuan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
cockroaches everywhere in the room. found 1 on my toothbrush! Super gross!! The last night, we couldn’t stand it anymore and get them to change our room. Towels and sheets are old n filthy. I got rashes on my face after the stay. I would definitely not come back and would not recommend!!!
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Air conditioning did not work in room 611. Was extremely hot in the room.
Stayed 3 nights in Nov 2019

6/10 Okay

Jaymee

Liked: Staff & service, property conditions & facilities
All is ok. But the aircon is really bad at night. Even after we adjust the temperature. All the staff are pleasant. Its just the aircon is bad
Stayed 3 nights in Nov 2019

10/10 Excellent

jinky

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very good and it’s near to Platinum mall which is a 8-min walk
Stayed 4 nights in Nov 2019

8/10 Good

Kaylin, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has been returning for few times already. Quite well maintained, staffs are helpful and friendly. Love the location
Stayed 3 nights in Oct 2019

8/10 Good

mark

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Room 513
Everything is gd and ok as It near to all shopping and street food. The only thing is room 513 is full of small cockroaches. It everywhere from table to the toilet. The service is gd but breakfast is very standard. I stay for 8 days and it almost the same food daily.
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convenient and near to the night market and shops
Stayed 3 nights in Sep 2019
Response from Sales and Marketing Team on 26 Sept,2019
Dear Guest, Thank you for sharing your ratings with us thru Expedia. We look forward to welcoming you back again soon. Regards

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Sales and Marketing Team on 26 Sept,2019
Dear Ken, Thank you for sharing your ratings with us thru Hotels.com. We look forward to welcoming you back again soon. Regards

10/10 Excellent

G, SG

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Downstairs directly is pratunam market and opposite is platinum mall. Best for shopping. While market is open, crowded. We came back around 4pm to hotel, almost all shops closed, so still ok.
Stayed 3 nights in Sep 2019

10/10 Excellent

XP

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location is very good for shopping
Stayed 3 nights in Aug 2019
Response from Sales and Marketing Team on 26 Sept,2019
Dear XP, Thank you for sharing your ratings with us thru Expedia. We appreciate your time and effort in providing us your review. We look forward to welcoming you back again soon. Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2019
Response from Sales and Marketing Team on 26 Sept,2019
Dear Guest, Thank you for sharing your ratings with us thru Expedia. We look forward to welcoming you back again soon. Regards

2/10 Terrible

Verified traveller

Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Location very nice and convenient, just that one of the room got problem so we need to shift to a smaller room
Stayed 3 nights in Jun 2019

8/10 Good

Beatrix

Liked: Cleanliness, property conditions & facilities, room comfort
3% increase
It would have been excellent except that when you use credit card, the hotel charges a 3% increase in rates! That is not allowed by the bank, but they do impose a 3% additional rate
Stayed 3 nights in Jun 2019

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in May 2019

6/10 Okay

Chuan sheng

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
Stayed 5 nights in May 2019

10/10 Excellent

Dunhill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful . Also have Filipino receptionist :) Love the food
Stayed 3 nights in May 2019

6/10 Okay

JiaJia, Singapore

Travelled with group
Disliked: Amenities
While the location was very convenient (right in front of platinum mall), it also gave an inconvenience in booking grab taxi. Had a mini heart attack when 10 ++ drivers cancelled our booking to airport due to jam. Hotel wasn't close to any BTS. Room was a lil bit humid. I kept getting block nose when I woke up in the morning (which only happened when the air isn't clean enough). No toothbrush and room slippers. The only thing I can compliment was the delicious scrambled egg cooked by the hotel staff for the morning breakfast buffet.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the heart of Pratunam market and is easy to get food. Walking distance to Platinum Shopping Mall (5 mins).
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good for shopping
This will be a perfect choice if you love shopping it's location right in the centre of wholesale market. What I dislike is the entrance of the hotel as you need to go through some wholesale store before you can reach hotel lift.
Stayed 2 nights in Mar 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
No WiFi and it is my cell phone's fault..
WiFi was not working through out the whole 4 days stay. Manager cannot be contacted on Sunday. Best part is only one staff is in charge of the whole hotel.. Staff could not rectify problem at all , her ultimate answer was giving me tons of other passwords that does not work on my phone and it is my hand phone's fault that WiFi does not work? Lighting in the room is very dim, guest may need more lighting to pack their luggage bags. Hotel is very hidden by a lot of clothes stalls hoarding their facade. Strange but interesting. Location wise is very strategic and lots of food outside the hotel. One will never go hungry in this hotel. At night there are lots of cockroaches outside the hotel running around and so happened that there is some renovation opposite the hotel when we stayed there. It is quite lonely and dark to go back to the hotel. Never go back alone especially for girls because there is no security guard downstairs except for the security door feature where one require a hotel card to enter the premise. Luckily, the bell boy accompanied us to get a shuttle to the airport nearby as the cabs will not be able to enter the premise as constantly there are cars coming into the narrow lane that leads to the hotel.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019
Response from The Management on 12 Apr,2019
Dear Guest, Thank you for sharing your ratings with us thru Hotels.com. We look forward to welcoming you back again soon. Regards

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good location with lots of shopping and good food.
Stayed 3 nights in Mar 2019
Response from The Management on 3 May,2019
Dear Alan, Thank you for sharing hotels information with Expedia. We appreciate your time and effort in providing us your review. We look forward to welcoming you back again soon.

8/10 Good

Cindy

Travelled with group
Liked: Cleanliness, property conditions & facilities
Everything is fine, location is convenient. Only thing that pissed me off was askingvthe hotel to book the cab for me to the Airport. Staff never handle things well.
Stayed 3 nights in Mar 2019

10/10 Excellent

Ken

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money. Breakfast was good. Will come back again.
Stayed 2 nights in Mar 2019
Response from The Management on 3 May,2019
Dear Ken, Thank you for sharing your experience with Expedia. We appreciate your time and effort in providing us your review. We look forward to welcoming you back again soon.

10/10 Excellent

NG

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room is clean. staff are friendly and good service.
Stayed 1 night in Mar 2019
Response from The Management on 3 May,2019
Dear NG, Thank you for your time and effort in sharing your experience and appreciating the good services of our staff. We look forward to welcoming you back again soon. Regards

4/10 Poor

Cel

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It is convenient, near the popular wanton noodles stall and pratunam market. But bed is hard, toilet door is defective and room is not very clean. And the aircon generator is very noisy, can’t sleep.
Stayed 3 nights in Mar 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Bad service when arrival. Hotel bfast was one of the worst i have had. Outside hotel was wet as it was a market and inside was old and dingy. Hotel amenities were limited and towels looks as if it was used. Entrance to hotel was hard to find. Pic was not what it portrayed it to be. This hotel basically ruined my BKK trip !!
Stayed 3 nights in Mar 2019

2/10 Terrible

Verified traveller

Stayed 3 nights in Mar 2019
Response from The Management on 12 Apr,2019
Dear Guest, Thank you for sharing your ratings with us thru Expedia. We look forward to welcoming you back again soon. Regards

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness
Location is good, only that the room aircon was so noisy that u cant sleep well at nigt
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Location is excellent if u love shopping.. hotel reception is on the second floor of a building in the small alley across the 7/11...may be hard to find if not familiar with the area. "Famous" wanton noodle shop nearby is a bit overrated ..
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
hotel price is good and breakfast is good . Basecially , hotel service is good , only TV less English channels . if hotel can improve of this point , sure much perfect , as this is small issue .
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and good location
Stayed 3 nights in Feb 2019

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
No good, towel dirty and torn, air-con spolit on the 1st day in the end bed to change other room. And floor very dirty. Counter staff is not friendly...😡😡😡😡😡😡😡😡😡😡
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
2nd time staying in this hotel. Currently they have just renovated the rooms. The bed is not as comfy as it used to be. Staff is super helpful and friendly. Location is good but you might missed the hotel on your first visit as the lobby is at the 2nd floor. 1st floor is all the shop selling clothes
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

Stayed 4 nights in Feb 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
We stay Hotel Vista Express when 4th Feb until 8th Feb. The bath room condition is poor. It is very smelly from bath room because the water flow very slow.
Stayed 4 nights in Feb 2019

6/10 Okay

Verified traveller

Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019