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Reviews of Ettington Chase

3.5 out of 5
Ettington Chase
Banbury Road, . 0, Stratford-upon-Avon, ENG

Reviews

7.6

Good

Rating 10 - Excellent. 163 out of 671 reviews" "
Rating 8 - Good. 291 out of 671 reviews" "
Rating 6 - Okay. 135 out of 671 reviews" "
Rating 4 - Poor. 59 out of 671 reviews" "
Rating 2 - Terrible. 23 out of 671 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020
Response from Tracy Barnett on 16 Mar,2020
Thank you for your comments, We are delighted you enjoyed your stay with us here at the Ettington Chase Hotel. We hope to welcome you back to the hotel soon. Tracy Barnett Sales Office Manager

8/10 Good

Tom

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Would stay again
Great staff. Lovely hotel. Sauna and changing rooms needed a bit of a clean
Stayed 1 night in Mar 2020
Response from Tracy Barnett on 13 Mar,2020
Thank you for your comments, We are pleased to hear you enjoyed your stay with us here at the Ettington Chase Hotel. We do hope to be able to welcome you back to the hotel in the near future. Tracy Barnett Sales Office Manager

10/10 Excellent

JessICA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday weekend away
Lovely hotel, room was nice a size and had everything you needed in it. The food was amazing and the staff were lovely. There was a small issue with our bill at check out but that was resolved quickly and easily which was great! Would stay again and recommend to others.
Stayed 1 night in Nov 2019
Response from Tracy Barnett on 11 Mar,2020
Thank you for your comments, We are delighted you enjoyed your stay with us here at the Ettington Chase Hotel. We hope to welcome you back to the hotel soon. Tracy Barnett Sales Office Manager

8/10 Good

Nina

Business traveller
Liked: Staff & service
OK for a one night stay
Hotel was fine for a one night stay. I arrived late and there waa lota of free parking and the reception was well signposted. The lady at check in couldn't have been more friendly or helpful. The restaurant and bar close very early which I thought was unusual. I arrived at 9pm and there was nowhere to get food other than the Sainsbury's supermarket approximately 5 miles away. Room was OK - very tired/dated but OK for one night. I didn't use the gym or leisure facilities as I arrived too late and had to leave early the next day. Express checkout option was good.
Stayed 1 night in Jan 2020
Response from Tracy Barnett on 24 Feb,2020
Thank you for your comments, We are delighted you enjoyed your stay with us here at the Ettington Chase Hotel. I do apologise that not all aspects of your stay met your expectations. I have passed your comments onto the relevant departments. We hope to welcome you back to the hotel soon. Tracy Barnett Sales Office Manager

8/10 Good

colin, coventry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and tidy hotel.in a good location and quite.swimming pool big ,but gym and jacuzzi a little on small size
Stayed 1 night in Feb 2020
Response from Tracy on 17 Feb,2020
Thank you for your comments, We are delighted you enjoyed your stay with us here at the Ettington Chase Hotel. We hope to welcome you back to the hotel soon. Tracy Barnett Sales Office Manager

6/10 Okay

Verified traveller

Liked: Staff & service
Just an ok hotel
Spacious Public areas that are generally well maintained. Room was quite tired and needed some work - especially in bathroom. Also mould around window in room. Didn't ear dinner there but breakfast was disappointing and definately not worth £10. Overall, an ok hotel, not 4* standard. Probably better ones available in Stratford area
Stayed 2 nights in Feb 2020
Response from t on 9 Feb,2020
Thankyou for your comments we will deal with the negative points

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Professional and lovely staff
Stayed 1 night in Feb 2020
Response from Operations manager on 6 Feb,2020
Thank you for submitting a review of the Ettington Chase. We are pleased that you enjoyed your stay with us and appreciate your feedback of our staff

10/10 Excellent

Stewart

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another pleasant trip to the Chase
We enjoyed another pleasant stay at the Ettington Chase. Comfortable facilities and a great breakfast.
Stayed 1 night in Nov 2019
Response from Tracy Barnett on 22 Nov,2019
Thank you for your comments, We are pleased to hear you enjoyed your stay with us here at the Ettington Chase Hotel. We do hope to be able to welcome you back to the hotel in the near future. Tracy Barnett Sales Office Manager

4/10 Poor

Floyd

Travelled with group
Stayed 1 night in Nov 2019
Response from Tracy Barnett on 21 Nov,2019
Thank you for your review, I do apologise that your stay did not meet your expectations on this occasion. We do hope to welcome you back to the hotel in the near future. Tracy Barnett Sales Office Manager

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very slow restaurant service (45 mins wait for mains ) and the food was cold - only ate there on the first night. I think there were staffing problems. The breakfast buffet was very good The safe door was broken in the room, it was reported just after check in, but not fixed during our stay (3 nights), nor was an alternative room offered. We were offered use of the Hotel safe but that is not very convenient The room, staff and and facilities are good, and it is a great location for Stratford, Warwick and the Cotswolds I would definitely stay again but think twice about eating there
Stayed 3 nights in Nov 2019
Response from Tracy Barnett on 21 Nov,2019
Thank you for your comments, We are pleased to hear you enjoyed your stay with us here at the Ettington Chase Hotel. I have passed all of your comments onto the relevant departments to be looked into. We do hope to be able to welcome you back to the hotel in the near future. Tracy Barnett Sales Office Manager

8/10 Good

Verified traveller

Stayed 1 night in Nov 2019

8/10 Good

Jo

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Tracy on 5 Nov,2019
Thank you for your comments, We are delighted you enjoyed your stay with us here at the Ettington Chase Hotel. We hope to welcome you back to the hotel soon. Tracy Barnett Sales Office Manager

8/10 Good

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TOP CLASS SERVICE
Very friendly receptionist staff, so helpful, could not fault any of the facilities - all were top class and would recommend to anyone.
Stayed 2 nights in Nov 2019
Response from Tracy on 5 Nov,2019
Thank you for your comments, We are delighted you enjoyed your stay with us here at the Ettington Chase Hotel. We hope to welcome you back to the hotel soon. Tracy Barnett Sales Office Manager

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness
Great location, but rooms need a good clean
Lovely location and friendly staff. The rooms are spacious and bed comfortable but the cleanliness of the room was lacking. Shower screen had water marks, tiles around the sink were dirty and stained, hair on the bathroom floor, greasy marks on bedroom mirror and splash marks on wardrobe doors. Comments left with reception on departure.
Stayed 1 night in Oct 2019
Response from Tracy on 4 Nov,2019
Thank you for your comments, We are pleased to hear you enjoyed your stay with us here at the Ettington Chase Hotel. I have passed your comments onto the relevant departments. We do hope to be able to welcome you back to the hotel in the near future. Tracy Barnett Sales Office Manager

6/10 Okay

Steve

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2019
Response from Tracy Barnett on 21 Oct,2019
Thank you for your review, We are glad you enjoyed your stay with us here at the Ettington Chase Hotel. We hope to welcome you back to the hotel in the near future. Tracy Barnett Sales Office Manager

8/10 Good

Lynette, Oxon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old building and wooden staircase, leading into a modern building, rooms, bar and a beautiful dining room. We found it strange that the menu for the restaurant didn’t change at all over the three nights we stayed. And our biggest complaint was the bar shut at 10.00 on Sunday evening, birthday celebrations came to a close earlier than expected.
Stayed 3 nights in Sep 2019
Response from Tracy Barnett on 2 Oct,2019
Thank you for your comments, We are delighted you enjoyed your stay with us here at the Ettington Chase Hotel. We hope to welcome you back to the hotel in the near future. Tracy Barnett Sales Office Manager

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for a wedding in the local area
Overall was great place to stop. Room was comfortable, nice design, all the facillites you need; tea coffee, tv, hairdrter, iron etc. And it was clean (bathroom, bit dated, but clean) beds super comfy too. Plenty of parking also.
Stayed 2 nights in Sep 2019
Response from Tracy Barnett on 30 Sept,2019
Thank you for your comments, We are delighted you enjoyed your stay with us here at the Ettington Chase Hotel. We hope to welcome you back to the hotel in the near future. Tracy Barnett Sales Office Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Big, ideal for conference or whole Family !st class breakfast and customer service
Stayed 1 night in Aug 2019
Response from Tracy Barnett on 25 Sept,2019
Thank you for your comments, We are delighted you enjoyed your stay with us here at the Ettington Chase Hotel. We hope to welcome you back to the hotel in the near future. Tracy Barnett Sales Office Manager

10/10 Excellent

Julie

Liked: Staff & service, property conditions & facilities
Great looking hotel, friendly staff laid back . A good drive out from town centre Not happy with the bathroom dirty bath and sink grime and grubby
Stayed 1 night in Jun 2019
Response from Tracy Barnett on 23 Sept,2019
Thank you for your comments, We are delighted you enjoyed your stay with us here at the Ettington Chase Hotel. We hope to welcome you back to the hotel in the near future. Tracy Barnett Sales office manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Pool was fantastic. Staff were great. Grounds were nice.
Stayed 1 night in Sep 2019
Response from Tracy Barnett on 17 Sept,2019
Thank you for your comments, We are delighted you enjoyed your stay with us here at Ettington Chase Hotel. We hope to welcome you back to the hotel in the near future. Tracy Barnett Sales Office Manager

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We were very disappointed with the room. When we checked in at about 5pm and went into our room the beds were not made, only one shampoo and shower bottles one soap when clearly the room was for two. We did get the room sorted out. The room certainly did not look a bit like the ones on your web site which was very disapointing
Stayed 1 night in Sep 2019
Response from Tracy Barnett on 13 Sept,2019
Thank you for your comments, I do apologise that you did not enjoy your stay with us here at the Ettington Chase Hotel. I have passed your comments onto the relevant departments. We hope to welcome you back to the hotel in the near future. Tracy Barnett Sales Office Manager

6/10 Okay

Paul

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
We had booked a family room for 2 adults and 2 children, but at check in we were told this had gone to someone else and we had a twin room (2 single beds). It appeared to be a bad day because we were not the only people with wrong room issues. The lady on the desk was excellent though and went out of her way, despite all of the other issues, to find us a room which had been cleaned. She even personally went to the room first to check that it has been serviced and was suitable. After this the stay was good.
Stayed 1 night in Sep 2019
Response from Tracy Barnett on 10 Sept,2019
Thank you for your comments, I do apologise that not all of your stay was enjoyable or met your expectations.I am delighted you did enjoy your stay once your bedroom was sorted for you. I have passed your comments onto the relevant departments. We do hope to welcome you back to the hotel in the near future. Tracy Barnett Sales Office Manager

8/10 Good

Cathy

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2019
Response from Tracy Barnett on 10 Sept,2019
Thank you for your comments, I am delighted you enjoyed your stay with us here at the Ettington Chase. We do hope to welcome you back to the hotel in the near future. Tracy Barnett Sales Office Manager

10/10 Excellent

Verified traveller

Stayed 3 nights in Aug 2019
Response from Tracy Barnett on 6 Sept,2019
Thank you for your comments, We are delighted you enjoyed your stay with us here at the Ettington Chase Hotel. We hope to welcome you back to the hotel in the near future. Tracy Barnett Sales Office Manager

6/10 Okay

rogerliggins, Little Neston

Travelled with partner
Liked: Amenities, property conditions & facilities
We booked this hotel with you on the 10/03 but when we arrived last Friday at 2/00pm with the wedding at 3/00pm they had no record of a booking with you. What would have happened if no room was available. On the second day went back to the room after breakfast and the key did not work. Went out for the day and when we got back the room had not been made up so we had to make our own beds. Went to watch TV but there was no remote so asked at reception and they gave me a Samsung one for a Phillips TV. Naturally it did not work. All you got from reception was "I'm sorry" but no action was taken. Even when we booked out they asked for £190 when our booking with you clearly shows £160. A good hotel is the one that puts the little things right but unfortunately the Ettington Chase does not come into that category.
Stayed 2 nights in Aug 2019
Response from Tracy Barnett on 4 Sept,2019
Thank you for your comments, I do apologise that your stay with us here at the Ettignton Chase Hotel did not fully meet your expectations. I have passed your comments onto the relevant departments. We do hope to welcome you back to the hotel in the near future. Tracy Barnett Sales Office Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location & nice venue for a wedding. The staff were pleasant and helpful.and the public rooms were light and airy
Stayed 2 nights in Aug 2019
Response from Tracy Barnett on 4 Sept,2019
Thank you for your comments, I am delighted you enjoyed your stay with us here at the Ettington Chase Hotel. We do hope to welcome you back to the hotel in the near future. Tracy Barnett Sales Office Manager

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Tracy Barnett on 29 Aug,2019
Thank you for your comments, I am delighted you enjoyed your stay here with us at the Ettington Chase Hotel. We do hope to welcome you back to the hotel in the near future. Tracy Barnett Sales Office Manager

8/10 Good

Richard

Liked: Staff & service
Disliked: Property conditions & facilities
TLC
Service was good , food was good Rooms tied & old could do with some TLC
Stayed 1 night in Aug 2019
Response from Tracy Barnett on 29 Aug,2019
Thank you for your comments, I am delighted you enjoyed your stay here with us at the Ettington Chase Hotel. I do apologise that not all areas of your stay met your expectations, I will pass the comments onto the relevant departments. We do hope to welcome you back to the hotel in the near future. Tracy Barnett Sales Office Manager

6/10 Okay

Steven

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice enough but a little outdated.
The place would benefit from a lick of paint as it looks very tired - radiators going rusty, mould in bath seals, towels that are getting a little threadbare etc however; overall it was a pleasant enough place and breakfast was very nice. We were in a room next to some wedding guests & it got a little rowdy at 4:30 in the morning but that’s not the hotels fault. Overall, it was fine for one night, but we wouldn’t stay there again.
Stayed 1 night in Aug 2019
Response from Tracy Barnett on 29 Aug,2019
Thank you for your comments, I am delighted you enjoyed your stay here with us at the Ettington Chase Hotel. I do apologise that not all areas of your stay met your expectations, I will pass the comments onto the relevant departments. We do hope to welcome you back to the hotel in the near future. Tracy Barnett Sales Office Manager

4/10 Poor

Bryony

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2019
Response from Tracy Barnett on 21 Aug,2019
Thank you for your comments, I do apologise that your stay with us here at the Ettington Chase Hotel did not meet your expectations, we do hope to welcome you back to the hotel in the near future, Tracy Barnett Sales Office Manager

8/10 Good

Virginiia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from Tracy Barnett on 19 Aug,2019
Thank you for your comments, I am delighted you enjoyed your stay with us here at the Ettington Chase Hotel. We hope to welcome you back to the hotel in the near future. Tracy Barnett Sales Office Manager

6/10 Okay

Darren

Liked: Staff & service
Disliked: Room comfort
Average
Twin beds. Booked Double. Bed awful. Bathroom needs renovation. Dated rooms. Cheap and not so cheerful.
Stayed 1 night in Aug 2019
Response from Tracy Barnett on 19 Aug,2019
Thank you for your comments, I do apologise that your stay with us here at the Ettington Chase Hotel did not meet your expectations. I have passed your comments on the relevant departments. We hope to welcome you back to the hotel in the near future. Tracy Barnett Sales Office Manager

4/10 Poor

Lorraine

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
It might have been nice....in 1992.
I rarely leave reviews of hotels but felt I had to for this one, as the photos and ratings are quite misleading. There are two parts to Ettington Chase; the old building, which you see in the photos, is actually quite small in comparison to the built on part, which is where most of the bedrooms and facilities are. I can't say what the rooms in the old building are like, but ours was...pretty horrible. Good: - Friendly staff - Pretty maim facade - Nice location - Bathroom miniatures - Good value for money buffet breakfast - Powerful shower (even with the bits fallen off lying next to it on the side of the bath) Bad: - Had to swap rooms because the first smelled like something had died in it - Dirty room. Dead flies in the corner of the bathroom, hairs, mouldy grouting, and dust....so much dust! Dust on the fan, dust around the fan, dust on the lapshades, dust on the TV and TV unit...everywhere. It literally can't have been dusted for months. The guys from Four in a Bed would've had a fit - Horrible lumpy, hard mattress - No hot room service available - which was 3/4 of the menu. £7 for a sandwich with chicken & bacon sandwich filler. The 'side salad' was a pile of cress. Not watercress, you know, normal cress - Confusing communication - paper notice under the door saying we were settled and to express check out. Then on check out they tried to charge for drinks we didn't have before deciding it was room service
Stayed 1 night in Aug 2019
Response from Tracy Barnett on 14 Aug,2019
Thank you for your comments, I apologise that your sty with us here at the Ettington Chase did not meet your expectations, I have passed your comments onto the relevant departments. We do hope to welcome you back to the hotel in the near future. Tracy Barnett Sales Office Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Great location, close to the Cotswolds. Comfortable but dated rooms. Friendly staff.
Stayed 1 night in Aug 2019
Response from Tracy Barnett on 6 Aug,2019
Thank you for your comments, I am delighted that you enjoyed your stay with us here at the Ettington Chase Hotel. We hope to welcome you back to the hotel in the near future. Tracy Barnett Sales Office Manager

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
The toaster and the breakfast were good, ventilation in the room was poor, the weather was hot, our room was like a sweat box
Stayed 1 night in Jul 2019
Response from Tracy Barnett on 6 Aug,2019
Thank you for your comments, I am delighted that you enjoyed your stay with us here at the Ettington Chase Hotel. I have passed your comments onto the Housekeeping Manager. We hope to welcome you back to the hotel in the near future. Tracy Barnett Sales Office Manager

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
grounds hotel room size excellent food fine but menu a little limited for this quality of hotel i thought staff really good only minor complaint was odd choice of furniture in the bedroom most o furniture was for putting things on clothes storage was one wardrobe just inside the door furniture was high quality but think it was selected for looks rather than usage
Stayed 3 nights in Jul 2019
Response from Tracy Barnett on 1 Aug,2019
Thank you for your comments, We are delighted you enjoyed your stay with us here at the Ettington Chase Hotel. We hope to welcome you back to the hotel in the near future. Tracy Barnett Sales Office Manager

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
The place is extremely tired needs a very considerable Re-vamp Very dusty, poor ventilation, Booked twin beds but ended up with a double That was after taking ages to find the bookin Asked for one of the advertised contains at the bar then had to proceed to tell the bar maid how to make it!!!!
Stayed 1 night in Jul 2019
Response from Tracy Barnett on 30 Jul,2019
Thank you for your comments, I do apologise that your stay with us here at the Ettington Chase Hotel did not meet your expectations. I have passed your comments onto the relevant departments to be looked into. We hope to welcome you back to the hotel in the near future. Tracy Barnett Sales Office Manager

6/10 Okay

Verified traveller

Travelled with group
Disliked: Cleanliness
If you take away the leisure center facilities this is a very basic and mediocre hotel. If you have a room at the rear expect 4am wake ups from all the service lorries collecting refuse, dropping supplies etc... Servicing and cleaning of rooms wouldn't meet other hotel standards or be acceptable. Dust in the room was so high we had to move the bedside lamp to another table as the lampshade was thick with dust. Beds were not made or room cleaned daily. Staff went into room but only to check towels. We asked for more shampoo and bath gel...the ones given were tiny and as two women sharing, both washing hair and showering the tiny bottles weren't enough for two. We looked for more but reception said they don't re-issue supplies????? Seriously???The star rating for this hotel must have been achieved at another time and is probably achieved because it has a pool. The grounds and setting are beautiful...there endeth the luxury.
Stayed 3 nights in Jul 2019
Response from Tracy Barnett on 29 Jul,2019
Thank you for your comments, We are delighted you enjoyed your stay with us here at the Ettington Chase Hotel. I have passed your comments on the relevant departments and we do hope to welcome you back to the hotel in the near future. Tracy Barnett Sales Office Manager

6/10 Okay

Verified traveller

Travelled with family
Ok, not amazing but decent value for money
Nice location, just a bit tired looking in places. Could do with a refresh.
Stayed 1 night in Jul 2019
Response from Tracy Barnett on 17 Jul,2019
Thank you for your comments, We are delighted you enjoyed your stay with us here at the Ettington Chase Hotel, we hope to welcome you back to the hotel in the near future. Tracy Barnett Sales Office Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Beautiful location
Beautiful on the outside but not replicated on the inside. Staff did their best to ensure that our stay was lovely.
Stayed 2 nights in Jul 2019
Response from Tracy Barnett on 9 Jul,2019
Thank you for your comments, We are delighted you enjoyed your stay with us at Ettington Chase Hotel, we hope to welcome you back to the hotel in the neat future. Tracy Barnett Sales Office Manager

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Tracy Barnett on 8 Jul,2019
Thank you for your review, We are delighted you enjoyed your stay here at Ettington Chase Hotel and we hope to welcome you back to the hotel in the near future. Tracy Barnett Sales Office Manager

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
We didn't like having beetles in the bathroom. The towels were marked and we had three sets before we could find two decent ones.
Stayed 1 night in Jun 2019
Response from Tracy Barnett on 8 Jul,2019
Thank you for your comments I do apologise that your stay here at Ettington Chase Hotel did not meet your expectations I have passed your comments on the relevant departments. We hope to welcome you back to the hotel in the near future. Tracy Barnett Sales Office Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
we had a lovely stay but we found the room wasn't cleaned very well it looked like drink stalns around the door frame into bathroom and the room was dusty we still had a lovely stay and would stay again thanks to all your staff they were excellent many thanks
Stayed 2 nights in Jun 2019
Response from Tracy Barnett on 3 Jul,2019
Thank you for your comments, We are delighted you enjoyed your stay with us here at Ettington Chase. We hope to welcome you back to the hotel in the near future. Tracy Barnett Sales Office Manager

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019
Response from Tracy Barnett on 27 Jun,2019
Thank you for your comments, I am delighted you enjoyed your stay with us here at the Ettington Chase. We hope to welcome you back to the hotel in the near future. Tracy Barnett Sales Office Manager

10/10 Excellent

june

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Tracy Barnett on 25 Jun,2019
Thank you for your comments We are delighted you enjoyed your stay with us here at Ettington Chase. We hope to welcome you back to the hotel in the near future. Tracy Barnett Sales Office Manager

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay
Lovely place to stay staff were very nice and very helpful room was clean and good condition bed was very comfortable would definitely go back
Stayed 1 night in Jun 2019
Response from Tracy Barnett on 10 Jun,2019
Thank you for your comments, We are delighted you enjoyed your stay with us and we hope to welcome you back to the hotel in the near future. Tracy Barnett Sales Office Manager

8/10 Good

Stephen

Liked: Cleanliness, staff & service
Disliked: Room comfort
VERY WARM
NO AIR CONDITIONING - HOTEL WAS VERY WARM
Stayed 1 night in Jun 2019
Response from Tracy Barnett on 6 Jun,2019
Thank you for your review, We are glad you enjoyed your stay with us here at Ettington Chase. I have passed your comments regarding the temperature onto our maintenance team. We do hope to welcome you back to the hotel in the near future. Tracy Barnett Sales Office Manager

8/10 Good

Caroline

Liked: Cleanliness, staff & service, room comfort
Needs some tlc but still nice.
The hotel looks gorgeous from the outside. Inside needs to be updated. The carpet in the left was threadbare. There was mould around the taps in our bathroom and the chrome had rubbed off on the bath fittings. There was a lot of peeling paintwork and mould in the changing rooms for the swimming pool too. The staff were absolutely lovely though and was clean, just weathered.
Stayed 1 night in May 2019
Response from Tracy Barnett on 6 Jun,2019
Thank you for your review, We are glad you enjoyed your stay with us here at Ettington Chase. We do hope to welcome you back to the hotel in the near future. Tracy Barnett Sales Office Manager

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Tracy Barnett on 6 Jun,2019
Thank you for your review, We are glad you enjoyed your stay with us here at Ettington Chase. We do hope to welcome you back to the hotel in the near future. Tracy Barnett Sales Office Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful grounds and building. Nice room. Bathroom needs better lighting. Breakfast buffet could be much better. Excellent overall.
Stayed 3 nights in May 2019
Response from Tracy Barnett on 6 Jun,2019
Thank you for your review, We are glad you enjoyed your stay with us here at Ettington Chase. We do hope to welcome you back to the hotel in the near future. Tracy Barnett Sales Office Manager