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Reviews of Greenland Hotel Batam

2 out of 5
Greenland Hotel Batam
Komplek Ruko Greenland Blok J No.12A-16, Batam

Reviews

7.6

Good

Rating 10 - Excellent. 12 out of 51 reviews" "
Rating 8 - Good. 21 out of 51 reviews" "
Rating 6 - Okay. 11 out of 51 reviews" "
Rating 4 - Poor. 6 out of 51 reviews" "
Rating 2 - Terrible. 1 out of 51 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

8/10 Good

vignesh

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

6/10 Okay

Ismail

Disliked: Cleanliness, property conditions & facilities, room comfort
Uncomfortable bed mattress
Requested single queen size was given two single bed. The room was in bad condition outside lean against the wall two pieces of big Glass. The bed spring coil is not in good condition. Hurt our body and it is very discomfort. I think the bed mattress is good to be discard.
Stayed 2 nights in Dec 2023

8/10 Good

ESWARAN RAJESH KUMAR

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

6/10 Okay

Prithivi Raj

Liked: Staff & service, room comfort
Good for budget travellers. Value for money.
It’s a budget hotel so I did not have much expectation. Generally clean but toilet seats looked dirty and not of correct fit. Aircon was dripping with water but otherwise worked well and cool. The hotel is definitely value for money if you have no high expectation and just need a place to rest. Oh yes, the WiFi definitely sucks. Signal was almost impossible to connect. Thanks.
Stayed 1 night in Jun 2022

10/10 Excellent

Normasila

Stayed 1 night in May 2022

4/10 Poor

Ros

Travelled with family
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2020

4/10 Poor

IDRUS

Travelled with family
Disliked: Amenities, property conditions & facilities
I dont like anything about the hotel. Property not to my espectation. Ever paid lower price than this hotel with much more satisfaction. Hotel so run down. Even the towels a lot of stain. The free breakfast was only rice and four dishes. Dis appointment to the max.😞
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room 102, The room we stay aircon was not cool. Aircon spoil. Breakfast very simple, rice, vegs, chicken, bread without butter only Kaya, coffee, tea, orange juice.
Stayed 1 night in Nov 2019

4/10 Poor

razita

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
breakfast not enough and have to wait to refill
bad experience
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Travelled with group
The water in the bathroom is too weak. Next time please add some varieties of foods like fried eggs in the buffet menu. Thanks
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveller

Quiet town and near to ferry
Hotel is tucked in a corner, far from main road. Office and shops are closed at night. No activity around. At night, not accessible. Dim street lights. Old building, renovated. 8 min drive to Batam Centre Ferry Terminal. Most passengers live there overnight to catch first ferry at 6am.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
It's central and easy to find cooked food and shopping.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Aircon need servicing . If got extra pillow will be better.
Stayed 1 night in Jun 2019

10/10 Excellent

Serene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it. Very clean, staff very polite. overall, very recommended.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient easy to find food near to batam ctr ferry terminal.. Nice location
Stayed 1 night in Jan 2019

8/10 Good

Abdul Rahim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boleh Lah.....
It's an average hotel. Good staffs. My pillow was flat and the bed creaking. But I was too tired so no cares. New hotel with roadworks near the hotel.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2018

10/10 Excellent

Darma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended to all viewers
Convenient.a lot of various foods surrounding.nice n need room.massage center just opposite hotel lobby.quiet place and overall very good
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Stayed 1 night in Nov 2018

4/10 Poor

Tan

.
Room is small but is clean. We booked two rooms but one of the rooms the air conditioning was not working. The hotel technician was not very helpful. Requested to change to another oom but was told that hotel was fully booked that day. However, much later hotel gave another room (I thought fully booked?). Booking facts showed that there is hair dryer in room but when requesred, hotel said no hair dryer..... So how satisfied do you think was our stay ?
Stayed 1 night in Nov 2018

2/10 Terrible

Kamsani, Singapore

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No hot water to bath at all. Have cofffe and tea but cannot boil water. Tv always no signal. Poor facilities.
Stayed 1 night in Nov 2018
Response from Abe on 16 Nov,2018
Halo.. Dear guest, - hot water to bath is normal and no problem may be you canot use. Next time if you have problem in your room you can call receptionist press number 0. - hot water for coffe and tea in corridor (catlle only deluxe and grand deluxe room)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and worth the price
Hotel staff was extremely helpful even late at night. One thing to comment on is their wifi. it is pretty slow and unstable in general so if you were to stay here, i'd suggest getting your own sim card as there was one night where there was totally no wifi connection even though it's connected to it.
Stayed 2 nights in Sep 2018
Response from abe on 4 Oct,2018
Dear Guest Thank You for reviews Sorry, wifi trouble in hotel, because repair for the center

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only good as transit hotel.
I stayed in this hotel several times simply because of the proximity to my regular massage centre. Otherwise there's not much to expect of this hotel. Some rooms are with stuffy-smell, some toilets are breeding ground for mosquitoes. Only 2 flimsy pillows are provided in each room. Hot water flask needs to be requested each time although the deluxe room that I usually booked says its provided. The breakfast spread, which isn't a spread at all, is too pathetic that at times I would just grab my breakfast elsewhere. 1 night stay in this hotel is all that's needed or you'll die of boredom.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Hotel security and safety good
While staying we faced mosquitoes bites, no water supply. Hotel staff unable to help me to book GO CAR. Good Breakfast arrangement with neatly during stay. MY overall experience satisfied.
Stayed 3 nights in Jun 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
A so-so budget hotel
I chose this hotel because of its close proximity to one good family massage centre & decent foods are available within reach. Otherwise this hotel will never be my 1st choice. Toilet is not so clean with rotten smell, room carpet full of stains & only 2 flimsy pillows provided on the queen bed. Lack of choice for breakfast.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
gd location n friendly service
the place is near batam centre n they provide free transport to ferry terminal upon check out. the hotel surrounding is good cos it is near many restaurants also
Stayed 1 night in Jan 2018
Response from abe on 1 Feb,2018
Thank You and see u next time..

8/10 Good

Fadzil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The budget stay was great! Breakfast was good. Room was just nice for 2.Wifi is strong. Can come back again in future,thank you.
Stayed 1 night in Sep 2017

10/10 Excellent

Ivy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay!
I stayed with my 6YO son for a night. Check-in at 2pm was fast and we were allocated a room at the 2nd floor. Wireless was fantastic and plenty of channels on the small TV. Bathrooom is small but has all the necessary, even hot water shower. Bed was comfortable and air-con was not too strong. There is only a few hooks to hang your clothes and no space to put any luggages but we were only staying for a night, so no issues for us at all. Breakfast was provided but we did not utilise it. A short 100m walk down the road brings us to a 2-storey building (Morning bakery) where there were plenty of food choices.
Stayed 1 night in Aug 2017

6/10 Okay

Hashidah

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Basic accomodations only.
I booked deluxe room for 3 families however mine was totally different from the other 2 rooms. Mine was a bit smaller & the bathroom was too small & crampy. The bathroom soap was smelly & towels are stained! Breakfast not much choices but you can easily get food from outside the hotels. Many eateries are available outside the hotels. Wifi signal are strong only on the 1st & 2nd level. 3rd level u can't get any wifi signal most of the time!.

8/10 Good

Zarinah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Bonding @ Greenland Hotel
During our stay on the 29 -1 May 17, with my family, it was good, convenient for our needs. Especially MASSAGE...hehehe WIFI, lack on 3rd floor but its ok...Breakfast nice. Reception counter was good and smiling always that is what we wants. I would not hesitate to ask my family to come again @ Greenland Hotel . You can make it better & good in moving forward. KEEP IT UP.

8/10 Good

Anil

Liked: Cleanliness, staff & service

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Worst experience
Said have massage in hotel when ask about facilities through phone , but don't have really and there is a massage shop opposite... breakfast very worst and they provide for just like that... only one dish and tea , coffee without hot... when ask , no response... wifi connection very poor and good signal available only at lobby... hot water not available and never change towel for second day... poor housekeeping... room near lift gets more disturbance due to lift operating sound... location of hotel is very remote and scary during night time, especially not suitable for family... final word, the worst and waste hotel which I have stayed and request everyone not to book this hotel if u wish a nice trip...

6/10 Okay

Rachmat

Disliked: Property conditions & facilities, room comfort
Average budget hotel
The room were very small, and the door couldn't be locked. Foe short stay and individual traveler, quite ok

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Clean hotel with friendly staffs.
One of the rooms that I booked having problem with the aircon,breakfast is not that good but can't expect much from a 2 star hotel right. Best thing is near a local eating place,Morning Bakery which is less than 5 mins walk.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

ARIF RACHMAN

Disliked: Cleanliness, staff & service, room comfort
There is roach in my room

8/10 Good

Kelly, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Receptionist Good Service
I have booked a Grand Deluxe Room for 3 persons was very good. The day and night receptionist girl was very friendly and good service too. Only problem is No Shuttle Bus fetch us to the hotel when we reached at Batam Centre Ferry Terminal. We try to walk there as mention only 18mins but too bad we can not find the right way to walk. At the end we take a Taxi cost 50,000K in order to reach the Hotel.

8/10 Good

Aqilah, Singapore

Liked: Staff & service, property conditions & facilities, room comfort
We will be happy if FREE WIFI is working. but overall its ok...we like the service of reception and nice morning breakfast of nasi goreng.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Getaway place.
This hotel is good for relaxation. Roomis big enough and cosy for couple.We enjoy the stay very much.More privacy. Tintin

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Frill Single Room
Free shuttle was not available.

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Kunalo, K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service and it's affordable..
Just to focus on breakfast menu ... rest all things are in place .

8/10 Good

Cheong Shi Yun, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
The hotel is great but it do not provide hair dryer and refrigerator. There are not much around the neighbourhood.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
food
for the food, when check in already tell the reception , but next day i go for breakfast dun have the vegetarian food can eat only have bread

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great!
it was a very good experience friendly service the room was great and everything else was excellent will surely come back