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Requested single queen size was given two single bed. The room was in bad condition outside lean against the wall two pieces of big Glass. The bed spring coil is not in good condition. Hurt our body and it is very discomfort. I think the bed mattress is good to be discard.
It’s a budget hotel so I did not have much expectation. Generally clean but toilet seats looked dirty and not of correct fit. Aircon was dripping with water but otherwise worked well and cool. The hotel is definitely value for money if you have no high expectation and just need a place to rest. Oh yes, the WiFi definitely sucks. Signal was almost impossible to connect. Thanks.
I dont like anything about the hotel. Property not to my espectation. Ever paid lower price than this hotel with much more satisfaction. Hotel so run down. Even the towels a lot of stain. The free breakfast was only rice and four dishes. Dis appointment to the max.😞
Room 102, The room we stay aircon was not cool. Aircon spoil. Breakfast very simple, rice, vegs, chicken, bread without butter only Kaya, coffee, tea, orange juice.
The water in the bathroom is too weak.
Next time please add some varieties of foods like fried eggs in the buffet menu. Thanks
Verified traveller
Stayed 2 nights in Sep 2019
6/10 Okay
Verified traveller
5 Aug,2019
Quiet town and near to ferry
Hotel is tucked in a corner, far from main road. Office and shops are closed at night.
No activity around. At night, not accessible. Dim street lights. Old building, renovated. 8 min drive to Batam Centre Ferry Terminal. Most passengers live there overnight to catch first ferry at 6am.
Verified traveller
Stayed 1 night in Jul 2019
6/10 Okay
Verified traveller
Travelled with family
22 Jul,2019
Disliked: Property conditions & facilities
It's central and easy to find cooked food and shopping.
Verified traveller
Stayed 1 night in Jul 2019
6/10 Okay
Verified traveller
16 Jul,2019
Aircon need servicing . If got extra pillow will be better.
Convenient.a lot of various foods surrounding.nice n need room.massage center just opposite hotel lobby.quiet place and overall very good
Darma
Stayed 2 nights in Dec 2018
8/10 Good
Verified traveller
25 Nov,2018
Verified traveller
Stayed 1 night in Nov 2018
4/10 Poor
Tan
25 Nov,2018
.
Room is small but is clean. We booked two rooms but one of the rooms the air conditioning was not working. The hotel technician was not very helpful. Requested to change to another oom but was told that hotel was fully booked that day. However, much later hotel gave another room (I thought fully booked?). Booking facts showed that there is hair dryer in room but when requesred, hotel said no hair dryer..... So how satisfied do you think was our stay ?
Tan
Stayed 1 night in Nov 2018
2/10 Terrible
Kamsani, Singapore
8 Nov,2018
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No hot water to bath at all. Have cofffe and tea but cannot boil water. Tv always no signal. Poor facilities.
Kamsani
Stayed 1 night in Nov 2018
Response from Abe on 16 Nov,2018
Halo..
Dear guest,
- hot water to bath is normal and no problem may be you canot use. Next time if you have problem in your room you can call receptionist press number 0.
- hot water for coffe and tea in corridor (catlle only deluxe and grand deluxe room)
Hotel staff was extremely helpful even late at night. One thing to comment on is their wifi. it is pretty slow and unstable in general so if you were to stay here, i'd suggest getting your own sim card as there was one night where there was totally no wifi connection even though it's connected to it.
Verified traveller
Stayed 2 nights in Sep 2018
Response from abe on 4 Oct,2018
Dear Guest
Thank You for reviews
Sorry, wifi trouble in hotel, because repair for the center
I stayed in this hotel several times simply because of the proximity to my regular massage centre. Otherwise there's not much to expect of this hotel. Some rooms are with stuffy-smell, some toilets are breeding ground for mosquitoes. Only 2 flimsy pillows are provided in each room. Hot water flask needs to be requested each time although the deluxe room that I usually booked says its provided. The breakfast spread, which isn't a spread at all, is too pathetic that at times I would just grab my breakfast elsewhere. 1 night stay in this hotel is all that's needed or you'll die of boredom.
Verified traveller
Stayed 1 night in Sep 2018
8/10 Good
Verified traveller
21 Jun,2018
Liked: Cleanliness, staff & service, room comfort
Hotel security and safety good
While staying we faced mosquitoes bites, no water supply.
Hotel staff unable to help me to book GO CAR.
Good Breakfast arrangement with neatly during stay.
MY overall experience satisfied.
I chose this hotel because of its close proximity to one good family massage centre & decent foods are available within reach. Otherwise this hotel will never be my 1st choice. Toilet is not so clean with rotten smell, room carpet full of stains & only 2 flimsy pillows provided on the queen bed. Lack of choice for breakfast.
the place is near batam centre n they provide free transport to ferry terminal upon check out. the hotel surrounding is good cos it is near many restaurants also
I stayed with my 6YO son for a night. Check-in at 2pm was fast and we were allocated a room at the 2nd floor. Wireless was fantastic and plenty of channels on the small TV. Bathrooom is small but has all the necessary, even hot water shower. Bed was comfortable and air-con was not too strong. There is only a few hooks to hang your clothes and no space to put any luggages but we were only staying for a night, so no issues for us at all.
Breakfast was provided but we did not utilise it. A short 100m walk down the road brings us to a 2-storey building (Morning bakery) where there were plenty of food choices.
I booked deluxe room for 3 families however mine was totally different from the other 2 rooms. Mine was a bit smaller & the bathroom was too small & crampy. The bathroom soap was smelly & towels are stained! Breakfast not much choices but you can easily get food from outside the hotels. Many eateries are available outside the hotels. Wifi signal are strong only on the 1st & 2nd level. 3rd level u can't get any wifi signal most of the time!.
During our stay on the 29 -1 May 17, with my family, it was good, convenient for our needs. Especially MASSAGE...hehehe
WIFI, lack on 3rd floor but its ok...Breakfast nice. Reception counter was good and smiling always that is what we wants. I would not hesitate to ask my family to come again @ Greenland Hotel .
You can make it better & good in moving forward. KEEP IT UP.
Said have massage in hotel when ask about facilities through phone , but don't have really and there is a massage shop opposite... breakfast very worst and they provide for just like that... only one dish and tea , coffee without hot... when ask , no response... wifi connection very poor and good signal available only at lobby... hot water not available and never change towel for second day... poor housekeeping... room near lift gets more disturbance due to lift operating sound... location of hotel is very remote and scary during night time, especially not suitable for family... final word, the worst and waste hotel which I have stayed and request everyone not to book this hotel if u wish a nice trip...
The room were very small, and the door couldn't be locked. Foe short stay and individual traveler, quite ok
Rachmat
8/10 Good
Verified traveller
1 Jan,2017
Liked: Cleanliness, staff & service, room comfort
Clean hotel with friendly staffs.
One of the rooms that I booked having problem with the aircon,breakfast is not that good but can't expect much from a 2 star hotel right. Best thing is near a local eating place,Morning Bakery which is less than 5 mins walk.
I have booked a Grand Deluxe Room for 3 persons was very good. The day and night receptionist girl was very friendly and good service too. Only problem is No Shuttle Bus fetch us to the hotel when we reached at Batam Centre Ferry Terminal. We try to walk there as mention only 18mins but too bad we can not find the right way to walk. At the end we take a Taxi cost 50,000K in order to reach the Hotel.