Ratings based on 222 verified reviews

3.0 out of 5
65% of guests recommend
2.9 Room cleanliness
3.2 Service & staff
3.0 Room comfort
2.8 Hotel condition
Expedia-verified reviews
1 out of 5
by a verified traveller

Bad experience with hotels.com

Posted 12 Aug 2019 on Hotels
The hotel is under renovation so we could not stay there. Called hotels.com but was put on hold for a ridiculous 92minutes. Agent said will look for a vacancy nearby the amir hotel and get back to me, but did not get back to us after waiting for close to 2 hours. Walk in to a nearby hotel and was immediately offered a room. Waste my time, international call time, money and most importantly ruined the trip for me and my girlfriend. I wish to speak to the higher up of hotels.com for compensation.
1 out of 5
by a verified traveller

Bad communication

Posted 21 Jul 2019 on Hotels
This hotel already closed n was not informed about the closure. Was so shocked about the shutdown however they replaced to a nearby hotel GGI. It was a bad experience..we had to walk about almost a kilometer with our luggage to GGI hotel. We booked a queen size bed but ended with twin bed. Theres no fridge in the room, when asked one of the housekeeping,he was smilling and unsure whereabout and quickly moved away. Pillowcase were missing n towel need to be request. Room wall full with pencil scribble.
4 out of 5
by a verified traveller

This traveller left a rating score only Posted 10 Jul 2019 on Hotels
3 out of 5
by a verified traveller

Posted 27 Jun 2019
Location is good, However, the maintenance of the building is average.
3 out of 5
by a verified traveller

Posted 4 Apr 2019
Need to improve facility for guest , reception staff are not skilled
4 out of 5
by a verified traveller

Posted 5 Mar 2019
Overall is not a baf hotel which is near ferry terminal
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 11 Feb 2019
3 out of 5
by a verified traveller

This traveller left a rating score only Posted 8 Feb 2019 on Hotels
3 out of 5
by a verified traveller

Very old hotel n no room amenities...no mini bar

Posted 29 Jan 2019 on Hotels
3 out of 5
by a verified traveller

Very old hotel n not so clean no minibar no kettle

Posted 29 Jan 2019 on Hotels