Q - Hotels, Birdlip hotels

"My second time at this property. Beautiful lakeside setting. Well kept very clean. We asked for a later check out for all 3 rooms and it was no problem. Very friendly staff "

"The service from the staff was excellent and they couldn't of been more helpful. The food selection was great and cooked perfectly. Sadly some of the edges of carpet around the building is either missing or damaged. I can only assume this just happens with consistent use over a long period of time. Perhaps consider replacing the carpets in the building in the future when costs permit? One other minor thing would be to put power outlets closer to the bedside to allow phone charging at night without it being on the other side of the room. (Perhaps install just little USB ones?)"

"A good quality hotel in central Cheltenham. The hotel is smart; well maintained; and has very efficient check in staff. All in all very good, although i woukd have expected the tea/coffee to have been automatically been topped up when the room was serviced."

"Amazing stay, great food, friendly staff, good value for money, well done management !"

"5 star well deserved. Maybe option of white slippers/dressing gown. No shower cap or phone in room to contact reception. Staff/food/service excellent. Overall great experience."

"Very welcoming and a beautiful venue. Busy with a wedding in site but regardless, no excessive noise or loud foot traffic to the bar. The wedding crew was very respectful and the hotel made it such that the party didn’t affect t the residents. Lovely restaurant downstairs and, FREE parking! Haven’t got on the greed wagon yet like other hotels. Very clean and comfortable beds. The hallways smelled fresh and were clean throughout. I’d stay again"

"Lovely Hotel and grounds . Great staff very helpful . Clean and tidy ."

"Lovely hotel, and fantastic staff. My bed was super comfy and they gave me loads of pillows (a necessity that most hotels neglect to provide). The room was quiet, and I slept like a baby. The bar is great. Dining room is pretty standard, the food was fine. "

"The property is relatively well kept as compared to other Delta Marriott properties. The service was really amazing and we didnt need to wait for anything. The lift was temporarily out of service but help was provided with luggage. the breakfast was better than expected and swimming pool + steam room + sauna was great. Will definitely visit again"