Handy location and helpful staff. The design is such that toilet and shower (no bathtub) are in separate cubicles, which might be handy in cases of multiple occupants. However, there's only a flimsy piece of plastic for holding soap and shampoo and it is not well secured to the wall. The main problem that l encountered was that I felt suffocated with the smell of cigarette smoke for the first 2 out of the 4 nights that I stayed even though I was on a non-smoking floor. I'm unsure if the smoke came through the vent or the connecting door.
Traveller from Melbourne
Situated in the Golden Triangle neighborhood of Kuala Lumpur, this hotel is near Sungei Wang Plaza and Low Yat Plaza. Other …More
Recently completed a 4 night stay and the Westin and am very pleased. The hotel is almost perfectly situated for ease of shopping, dining and transportation. The room was very clean and extremely comfortable. All my interactions with the staff were friendly, efficient and professional.
I dined at the hotel twice. The Breakfast Buffet was very comprehensive and truly geared towards an international clientele.
The only problems I experienced were 1. The Wi-Fi in my room would not connect. So my laptop was basically a brick during my stay. I feel sure it was due to my rooms location, and to be fair, I did not report the problem to the staff. 2. You have to insert your room key into a slot in the elevator before you can select your floor. Sometimes it worked and sometimes it didn't. A bit frustrating at times.
I will be back in KL in a few months and I will definitely choose the Westin for my next trip.
Traveller from Daejeon, South Korea
The Westin Kuala Lumpur is in the buzzing entertainment district known as the Golden Triangle. Guests can easily climb the …More