The Chateau Spa & Wellness Resort

5.0 star property
Luxury hotel with 5 restaurants and full-service spa

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

The Chateau Spa & Wellness Resort

Photo gallery for The Chateau Spa & Wellness Resort

Outdoor pool, open 7:30 AM to 9:00 PM, pool umbrellas, pool loungers
Front of property
Premium bedding, minibar, in-room safe, desk
5 restaurants, breakfast served
Lobby sitting area

Overview of The Chateau Spa & Wellness Resort

9.0

Wonderful

Popular amenities

  • Spa
  • Pool
  • Parking included
  • Restaurant
  • Bar
  • Room service
The price is S$168
Price available on 31/03/2024

Explore the area

Km 48 Persimpangan Bertingkat, Lebuhraya Karak, Bukit Tinggi, Pahang, 28750
  • Popular LocationLe Blason9 min walk
  • Popular LocationRestoran Makanan Laut Mushroom Farm16 min walk
  • Popular LocationPot Luck17 min walk
  • Popular LocationLa Vie1 min drive
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Room options

Deluxe Double or Twin Room

cleanliness

Highlights

Soundproofed
Air conditioning
Smart TV
Ceiling fan
Blackout curtains
Premium bedding
Bathrobes
Bidet
  • 25 sq m
  • Resort view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Premier Room

cleanliness

Highlights

Soundproofed
Air conditioning
Smart TV
Ceiling fan
Blackout curtains
Premium bedding
Bidet
Separate bath and shower
  • 35 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Suite, 1 Bedroom

cleanliness

Highlights

Soundproofed
Air conditioning
Smart TV
Ceiling fan
Blackout curtains
Premium bedding
Separate bedroom
Bidet
  • 60 sq m
  • Hill view
  • Sleeps 2
  • 1 Double Bed

Suite, 2 Bedrooms

cleanliness

Highlights

Soundproofed
Air conditioning
Smart TV
Ceiling fan
Blackout curtains
Premium bedding
2 bedrooms
2 bathrooms
  • 135 sq m
  • Hill view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Suite, 3 Bedrooms

cleanliness

Highlights

Soundproofed
Air conditioning
Smart TV
Ceiling fan
Blackout curtains
Premium bedding
3 bedrooms
3 bathrooms
  • 155 sq m
  • Hill view
  • Sleeps 8
  • 1 King Bed and 4 Single Beds

Jacuzzi Suite

cleanliness

Highlights

Patio
Soundproofed
Private hot tub
Air conditioning
Smart TV
Ceiling fan
Blackout curtains
Premium bedding
  • 155 sq m
  • Hill view
  • Sleeps 2
  • 1 Double Bed

Family Suite, 2 Bedrooms

cleanliness

Highlights

Soundproofed
Air conditioning
Smart TV
Ceiling fan
Blackout curtains
Premium bedding
2 bedrooms
2 bathrooms
  • 84 sq m
  • Hill view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Similar properties

About the area

Bukit Tinggi

Located in Bukit Tinggi, The Chateau Spa & Wellness Resort is in the mountains. First World Plaza and Genting Highlands Premium Outlets are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Genting SkyWorlds Theme Park. Berjaya Hills Botanical Garden and Figs Malaysia Farm are also worth visiting. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with mountain biking.

What's nearby

  • Genting Highlands Premium Outlets - 46 min drive
  • Chin Swee Cave Temple - 53 min drive
  • First World Plaza - 58 min drive
  • Genting SkyWorlds Theme Park - 60 min drive
  • SkyAvenue - 60 min drive

Getting around

  • Kuala Lumpur Gombak Station - 43 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 65 min drive

Restaurants

  • Paradise Dynasty, Lenu & Canton Paradise - 60 min drive
  • Din Tai Fung - 60 min drive
  • Wan Hoi Yam Cha 云海小聚 - 60 min drive
  • Taiko Ramen - 60 min drive
  • Grandmama's Flavours Of Malaysia - 60 min drive

About this property

The Chateau Spa & Wellness Resort

Luxury hotel in the mountains
You can look forward to a terrace, 2 coffee shops/cafes and a garden at The Chateau Spa & Wellness Resort. Indulge in a manicure/pedicure, a body treatment and a Swedish massage at La Sante, the on-site spa. Be sure to enjoy a meal at any of the 5 on-site restaurants, which feature a poolside location and brunch. Fitness classes and yoga classes are offered at the gym; The Chateau Spa & Wellness Resort also has a hair salon, an arcade/games room and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities, such as car hire on-site and a bar.
Other perks include:
  • An outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Limo/town car service, a free local area shuttle and express check-in
  • Multilingual staff, a lift and luggage storage
Room features
All 150 rooms boast comforts, such as 24-hour room service and premium bedding, in addition to perks, such as air conditioning and dressing gowns.
More conveniences in all rooms include:
  • Bidets and hairdryers
  • Flat-screen TVs with premium channels
  • Coffee/tea makers, ceiling fans and daily housekeeping

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge)
  • Free area shuttle
  • Area shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 coffee shops/cafes
  • 5 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Belle Vue
  • La Assiette
  • La Vie
  • Le Rouge
  • Salon Cigar Lounge

Things to do

  • Arcade/game room
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Outdoor pool
  • Piano
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Mud bath
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 7 floors
  • Built in 2011
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels

Entertainment

  • Smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Cashless transactions are available

We should mention

Pool access available from 7:30 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Chateau Organic Spa
Chateau Spa Organic
Chateau Spa Organic Bukit Tinggi
Chateau Spa Organic Hotel
Chateau Spa Organic Hotel Bukit Tinggi
The Chateau Spa & Organic Wellness Hotel Bentong District
The Chateau Spa & Organic Wellness Resort Malaysia/Bukit Tinggi
The Chateau Spa And Organic Wellness Resort
Chateau Spa Organic Wellness Resort Bukit Tinggi
Chateau Spa Organic Wellness Resort
Chateau Spa Organic Wellness Bukit Tinggi
Chateau Spa Organic Wellness
The Chateau Spa Organic
The Chateau Spa Organic Wellness Resort

Frequently asked questions

Does The Chateau Spa & Wellness Resort have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:30 AM to 9:00 PM.

How much does it cost to stay at The Chateau Spa & Wellness Resort?

As of 29 Mar,2024, prices found for a 1-night stay for 2 adults at The Chateau Spa & Wellness Resort on 31 Mar,2024 start from S$168.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Chateau Spa & Wellness Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Chateau Spa & Wellness Resort?

Self-parking and valet parking are free at this property.

What time is check-in at The Chateau Spa & Wellness Resort?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Chateau Spa & Wellness Resort?

Checkout is at noon.

Does The Chateau Spa & Wellness Resort provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is The Chateau Spa & Wellness Resort located?

Situated in the mountains, this luxury hotel is 0.3 mi (0.5 km) from La Santé Spa and 1.3 mi (2.1 km) from Berjaya Hills Botanical Garden. Cascada de Ulu Tampik Janda Baik and Lentang Forest Recretional Park are also within 16 miles (25 km).

The Chateau Spa & Wellness Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 120 out of 186 reviews" "
Rating 8 - Good. 46 out of 186 reviews" "
Rating 6 - Okay. 12 out of 186 reviews" "
Rating 4 - Poor. 5 out of 186 reviews" "
Rating 2 - Terrible. 3 out of 186 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Mark

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room design was poor and maintenance was significantly lacking. Basic maintenance had not been done.
Stayed 5 nights in Nov 2023

10/10 Excellent

Kala

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hope they continue maintaining the place
Stayed 1 night in Aug 2023

10/10 Excellent

terence

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice to relax
Stayed 1 night in Jun 2023

8/10 Good

Hui Zhi

Stayed 1 night in Jun 2023

4/10 Poor

Kar Wein

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Specifically booked the Jacuzzi suite to enjoy the Jacuzzi but the Jacuzzi is not well maintained. Can’t even use the jacuzzi for more than 10 minutes and we had to manually add the water from the toilet due to the water flow is not strong enough because there is leakage in the Jacuzzi. The duty manager did not offer anything for future trip or solution to compensate the bad experience.
Stayed 1 night in Apr 2023

10/10 Excellent

Wan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

8/10 Good

WEI MIN

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2022

10/10 Excellent

Mohd azlin

Travelled with family, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property,suggest to all
Stayed 2 nights in Nov 2022

10/10 Excellent

Peng Chon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here is very polite and helpful. The surrounding is lack of activities and close too early.
Stayed 1 night in Jul 2022

8/10 Good

SIOK PEIK

Stayed 1 night in May 2022