The hotel itself is nice. It was clean, although the pool was a litgle chilly our first dip. We checked in on Monday, but our room was not restocked/cleaned until Wednesday. The staff I did see were kind and courteous, and I appreciated the help. However, when I learned the following Monday, today, that my stay would not be fulfilled and was told it was from something on my end, I was confused. Nothing had been brought to my attention during my stay, and if it had, I would have been more than happy to explain or accomodate per hotel policy. This left me with four nights worth of hotel to find in less than half a day with hospital appointments and a tight budget.