Interior
Check availability

Reviews of InterContinental Chiang Mai The Mae Ping, an IHG Hotel

5 out of 5
InterContinental Chiang Mai The Mae Ping, an IHG Hotel
153 Sridonchai Road, Chang Klan, Chiang Mai, Chiang Mai

Reviews

9.6

Exceptional

Rating 10 - Excellent. 34 out of 42 reviews" "
Rating 8 - Good. 5 out of 42 reviews" "
Rating 6 - Okay. 3 out of 42 reviews" "
Rating 4 - Poor. 0 out of 42 reviews" "
Rating 2 - Terrible. 0 out of 42 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jason, Decatur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and the property were stunning. The staff from the moment they picked me up at the airport was excellent. When arriving at the property there was a gorgeous fountain in the front of the hotel! They picked me up in a beautiful black Mercedes SUV, and had cold water and snacks waiting for me inside the vehicle. The staff treated my guest and I like royalty. They opened the doors, gave us a tour of the hotel and walked us through the suite! It was a 5 star experience at every turn. The surrounding area was not as luxurious as the hotel and the grounds, but I never felt u safe. There was a security guard posted out at the gate 24 hours a day. I had a little fall as I was leaving the hotel property ( but still on the property ) and the security ran over immediately to make sure I was ok and asked me if I required any assistance, which I did not. They literally took care of everything for us. This is the kind of 5 star experience one expects from a Hotel like this and they did not disappoint. If I find myself in Chiang Mai I. The future, this Intercontinental is the only place I’d consider staying. If you’re considering this hotel for your holiday, DO IT. You won’t be disappointed, I know I wasn’t. And I can be very picky. I have ZERO complaints and wouldn’t have changed a thing. Thank you to the entire staff at the Intercontinental Chiang Mai for making my birthday trip so amazing. This was by far the best Intercontinental I have ever had the privilege of staying at.
Stayed 3 nights in Apr 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Hotel!
Stayed 3 nights in Apr 2024

10/10 Excellent

Nantana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Liwayway, la jolla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was the best of the best, they went above and beyond in customer service! Many thanks to all especially the staff in the club lounge!
Stayed 2 nights in Mar 2024

10/10 Excellent

Gulsaya

Stayed 4 nights in Mar 2024

10/10 Excellent

Alexandre

Stayed 3 nights in Mar 2024

10/10 Excellent

Sufen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning new property with modern chic interiors. Room was spacious and staff were friendly and attentive. Quality of the food was also good and location of the property made it easy to walk to most places. Highly recommend
Stayed 2 nights in Mar 2024

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular grounds, staff and service always going above & beyond!
Stayed 2 nights in Jan 2024

10/10 Excellent

JANE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing brand new hotel! Would highly recommend
Stayed 4 nights in Dec 2023

10/10 Excellent

Abdulmohaimen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is good and clean. Staff are good as well.
Stayed 6 nights in Jan 2024

6/10 Okay

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities
We reached InterCon The Mae Ping a little before 4pm. Check in with Ms Nui was smooth and were assigned 14/F which I later mentioned that it's unlucky for Asian guests, esp around CNY. We had their complimentary afternoon tea @ Kam Lobby Lounge served from 1430 to 1630 and have to say it was not fantastic especially the scones were nowhere near what they should be--but like bread. What was worse, they served scones with whipped cream. When I asked for clotted cream, none had any idea what it is. If it were 3-4 star hotel I would understand, but it is InterCon and certainly this is very substandard. The homemade jam was a dullish slop and tasted bland. Ordered low fat milk cappuccino and it arrived lukewarm. Asked for skimmed milk and again they had none. The afternoon tea arrived not in three-tier stand but on 2-3 separate plates, and none of the sandwiches, pastries or savoury sweet bites were tempting enough for an encore. The staff were all very keen to offer good service. Yet the mediocre food and drinks was a let down. Our bathroom leaked and flooded the entire floor cos there's a big wide gap at the bottom of the shower door. Air-con was noisy and no sockets in bathroom for shaver and electronic toothbrush. Hairdryer was found outside not in the bathroom drawer. The disastrous part was the ceiling that started leaking and dripping that two technicians came up at midnight to fix. Lobby bathroom has handbasin in each cubicle but no hand towel, so floor had drips.
Stayed 2 nights in Jan 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel and location!
Amazing new hotel with excellent service! Rooms are nice size, very clean environment and service is friendly. Breakfast had a great selection as well. Perfect location and will stay here again.
Stayed 2 nights in Jan 2024

10/10 Excellent

Davelle

Liked: Cleanliness, staff & service, amenities
The place was amazing. Absolutely stunning!!
Stayed 3 nights in Jan 2024

10/10 Excellent

DJOE, APPLECROSS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous, Attentive, Efficient with friendly approachable genuine personalities. Nothing is too much trouble and every request is taken responsibly even if not in their immediate workscope. Always have time to help/solve your request or issue with a smile. The Chief Concierge, Doi and his team are to be commended, very knowledgeable for tours suggestions and influential when you seek to book into popular restaurants in short notice 🙏 A Truly 5 Star service and accomodation international standard…a well n professionally trained staff, a credit to management 👍👍👍
Stayed 4 nights in Jan 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Raghavendra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2023

8/10 Good

Ornchuda

Stayed 2 nights in Dec 2023

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Dec 2023

10/10 Excellent

Kwong Chiu Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, helpful and friendly staff. Nice rooms and facilities.
Stayed 1 night in Dec 2023

10/10 Excellent

meuy

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful new hotel is located in a great location; close to all the eateries, coffee shops, night markets. Spacious clean room with items including shampoo, conditioners, body gel, toothbrushes, slippers and robes. Delicious breakfast is provided daily. Every staff members were professional, extremely helpful, and courteous. Highly recommended. Very pleased with our stay. Definitely will return again.
Stayed 4 nights in Dec 2023

10/10 Excellent

Samantha

Stayed 3 nights in Mar 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
서비스는 훌륭하나 객실 내 하수구 냄새가...
새롭게 리모델링한 호텔이라 기대하고 갔다. 호텔 위치와 서비스는 훌륭했으나, 객실 내 하수구 냄새를 프런트에 호소하였으나 특별히 개선되지 않았다.
Stayed 3 nights in Jan 2024

8/10 Good

PETER

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Está muuuuy viejo
Stayed 2 nights in Dec 2023

10/10 Excellent

Jukwan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
지은지 얼마 안되는 깨끗한 고급 호텔. 재방문 의사 있음
클럽라운지룸 3박 했는데 모든 것이 만족스러웠습니다. 재방문 의사 100%입니다. IHG(인터컨 회원) 가입하고 가면 체크아웃 시간 조금 늦춰주는 등 혜택이 좀 있는 것 같습니다. 태국 전반이 그런 것 같기는 한데, 여기도 직원들이 정말 친절합니다. 위치도 좋고 음식도 맛있었습니다.
Stayed 3 nights in Dec 2023

8/10 Good

SUNGAE

Stayed 4 nights in Dec 2023

10/10 Excellent

WAI MING

Stayed 2 nights in Dec 2023

10/10 Excellent

Gunwoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
너무 좋았어요. 가격이 비싸지만.
Stayed 1 night in Dec 2023

10/10 Excellent

LUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb service
Superb service, very helpful and friendly staff Will definitely stay when there is a chance to visit Chiang Mai again
Stayed 5 nights in Dec 2023

10/10 Excellent

Inwoon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023