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"Fabulous room upgrade, friendly and helpful staff, good security. This was my third stay at this hotel, which I return to for its location and quality of upgraded rooms."

"A wonderful hotel in a historic building in Madrid. We absolutely loved the location - very walkable, metro right in the plaza, did not feel like it was crazy and loud like it is just a 5 min walk from this hotel. Very large king room with excellent shower/ bathroom space. Staff were absolutely amazing with daily cleanings and turndown service. Nice lobby bar and second floor reception area. One thing we missed at this hotel is an outdoor terrace or an area to enjoy a glass of wine. "

"Este Hotel esta muy centrico y la atencion es super amistosa. Ellos te hacen sentir en familia! Muy recomendado para parejas especialmente!"

"Clean, comfortable, great location near Renfe train station"

"Amazing location! Great floor plan. Bed is comfortable. But terrible pillows and bathroom toiletries. Still giving a 5 stars given the convenience to all major Madrid attractions "

"Business but very nice stay in Madrid with the Hotel "

"My husband and I stayed at this hotel in April. The hotel is located in the Barrio Castellana which is a couple miles north of the Prado Museum. We are walkers and didn’t mind walking everywhere. Taxis are stationed at the hotel curb so finding one is no problem. This is a very safe and upscale neighborhood. The breakfast is outstanding with a wide selection of hot and cold foods. I can’t stress enough how clean and up to date our room and the facilities were. The bed was the right firmness for us and there was a pillow menu if you need a different pillow. Our room was on the second floor over looking a small street. There was construction noise throughout the night which woke us up just a few times. Still, we enjoyed our stay there. The staff was very friendly and gracious."

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"We stayed one night before our flight. The restaurant food was great. Having a shuttle to the airport in the morning was fantastic. "