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Reviews of Sleep Inn & Suites Cullman I-65 exit 310

2.5 out of 5

Reviews

8.0

Very good

Rating 10 - Excellent. 191 out of 491 reviews" "
Rating 8 - Good. 179 out of 491 reviews" "
Rating 6 - Okay. 64 out of 491 reviews" "
Rating 4 - Poor. 40 out of 491 reviews" "
Rating 2 - Terrible. 17 out of 491 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Hannah

Travelled with partner
Wasn't terrible
Stayed 1 night in Mar 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful motel
Stayed 1 night in Feb 2024

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star
Stayed 1 night in Feb 2024

10/10 Excellent

Martha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, clean, updated hotel.
Stayed 1 night in Mar 2024

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean updated hotel
Stayed 1 night in Feb 2024

10/10 Excellent

Murielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean at the time we stayed , staff very kind and friendly! Laundry services very clean and good price for machines ! Enjoyed our stay ! Very safe area !
Stayed 1 night in Feb 2024

8/10 Good

Rosemary, Lincolnwood

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

2/10 Terrible

Holden

Business traveller
Disliked: Cleanliness, staff & service, amenities
The mamager is horrible and lies. I bought insurance through expedia and had to leave a day early. I just wanted a refund on my extra day. $105 should come back to me. The manager Deval kept giving me fake reasons as to why he couldnt give it back. Expedia called him 3 times and all the times he said he would return the money and expedia said he wouldnt allow the day refund that they owe me. Just lies. I hate when people are like that. The beds were stained and had yellowish stain marks on one side. Towels old worn out looking. The staff does not know how to go in a room and talk. 2 hours outside my door talking. Yelling and laughing. The manager Deval said expedia sucked and not to go through them. He would have been able to refund me my night. I doubt that. He kept making up other excuses as to why he wouldnt. Greasy guy. I DO NOT RECOMMEND! MANAGER IS POS LIAR. THE ROOMS ARE KINDA NASTY! THE STAFF IS LOUD WHEN TRYNG TO SLEEP IN. I wouldn't recommend this place. There are at least 4 other hotels in the area you can stay. Id much rather recommend the others. Actually I had to leave a day early and the hotel i stayed at avtoss from them refunded my stay and i didnt even buy insurance.
Stayed 3 nights in Feb 2024

8/10 Good

Shulonda

Stayed 1 night in Jan 2024

8/10 Good

MICHAEL

Stayed 1 night in Dec 2023

10/10 Excellent

Jerry

Everything was great. No complaints.
Stayed 2 nights in Dec 2023

8/10 Good

Eugene

Travelled with partner
Liked: Amenities
Clean & quiet. If you are taking a shower, you must run the water 5-10 minutes in order to get warm water, otherwise endure a cold shower.
Stayed 1 night in Dec 2023

10/10 Excellent

ALICE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great bed!
The bed was so comfy. Have complaints whatsoever about the Sleep Inn & Suites in Cullman, AL. Very nice stay.
Stayed 1 night in Nov 2023

10/10 Excellent

Birte

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy accessible from I 65 the dog fee of $30.00 on the high side
Stayed 1 night in Nov 2023

8/10 Good

Sherry

Stayed 1 night in Nov 2023

10/10 Excellent

Mitch

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Carol did a great job getting my reservation straightened out. A big hats off to you Carol thank you.
Stayed 1 night in Nov 2023

6/10 Okay

Ernestine

Travelled with partner
Liked: Cleanliness, staff & service, amenities
They accept large pets, which is good.
Stayed 2 nights in Nov 2023

8/10 Good

Jeffery

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was great except for TV and remote. An upgrade in electronics is needed. The breakfast was late and coffee selection was not good.
Stayed 2 nights in Nov 2023

8/10 Good

Tahiti

Liked: Staff & service, property conditions & facilities
There is mold in the room where the shower is
Stayed 1 night in Nov 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Hotel needed work. HVAC did not work. Ceiling in room had significant water damage and needed to be repaired and painted. Towels really exceptionally cheap and scratchy. Never write reviews. But room needed maintenance.
Stayed 1 night in Nov 2023

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean
Nice and clean hotel, very happy.
Stayed 1 night in Nov 2023

8/10 Good

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only problem we had was on the day we were leaving we didn’t have hot water for shower. But that was the only problem we had. Otherwise it was a great stay. Staff was great & very helpful.
Stayed 2 nights in Oct 2023

8/10 Good

Peggy

Stayed 1 night in Oct 2023

10/10 Excellent

James

Stayed 1 night in Oct 2023

4/10 Poor

Jennifer

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Toilet wouldn’t flush shower had mold in it. Beds were small and extremely uncomfortable. There were people outside playing loud music and smoking weed. Not a place we will ever stay at again
Stayed 1 night in Oct 2023

4/10 Poor

Tawma

Disliked: Cleanliness, staff & service, property conditions & facilities
This property appeared nice when we arrived. They put us in a room next to the laundry room and across from the meeting room. We listened to a banging noise all night and then a group of visitors laughing and talking in the meeting room from 5 am on. We had kids above us running in their room making noise during the evening as well. The ceiling in our room had duct tape holding the plaster up where something had leaked through. The remaining ceiling was water stained. Overall, just not a good stay.
Stayed 1 night in Oct 2023

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time staying in one
First time staying in one and was not disappointed. Will consider staying at one in the future.
Stayed 3 nights in Oct 2023

4/10 Poor

James, Alcoa

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service
Upon arrival found our room was not cleaned from previous guest, was transferred to another room where we found dirty towels on floor and signs someone had recently showered. Next morning left DND sign in door, returned to find staff had been in room regardless of sign and removed trash but did not exchange dirty towels. Next day we left room to be cleaned but then returned to find that nothing had been done to the room. On side note, nothing on Expedia sight warned of $30 per pet PER NIGHT fee. Was charged $171 for our small pets to stay with us for the 3 night stay. This was after complaing so they dropped fee slightly to the $171 instead of $180. Also the coffee in breakfast room didnt taste anything like coffee so we had to use Uber eats to get decent coffee. Overall it would have been cheaper and much better experience to rent thru Air B&B. Which is exactly what we did when we had to extend our stay 2 more days.
Stayed 3 nights in Oct 2023

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stay was pleasant. Noise in hall and someone running and rattling door handle kept me up a while but settled down and had good nights sleep. Bathroom light was out but shower light worked okay.
Stayed 1 night in Oct 2023

4/10 Poor

Cathy

Disliked: Cleanliness, staff & service, property conditions & facilities
When I checked in at 9:30 there was no one at the front desk so I waited 5-10 minutes for an attendant. The front desk person was also the one attending to the breakfast . Items were not replenished and the coffee was awful. The shower was not very good either. Parking was not very well lit either. Didn’t feel safe going in the side door. I will not book another Sleep Inn.
Stayed 1 night in Oct 2023

10/10 Excellent

June

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Excellent
This hotel had everything we needed. Friendly service, accommodating, super clean and great location.
Stayed 1 night in Oct 2023

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable and quality.
Stayed 2 nights in Oct 2023

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sleep inn stay
Bed was comfy, room was clean. I got ground level and accessible as i requested. Breakfast was good.
Stayed 2 nights in Sep 2023

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Stayed 1 night in Sep 2023

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable and good location!
Stayed 1 night in Sep 2023

6/10 Okay

Sandra

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Accessible Rooms
Cannot understand why the accessible rooms are at the end of the hall from the elevator???? STUPID to have a handicapped person walk that far. Won't be staying here again.
Stayed 1 night in Sep 2023

2/10 Terrible

Andrea

Disliked: Staff & service
Terrible insult from management
I booked the hotel using Hotels.com. I checked in with no issues. I am disabled and use a wheelchair so I went back outside and brought my cats inside. The cats were in carriers. No one mentioned anything about a pet deposit and the cats were visible on my lap. The next day as I was leaving, a woman followed me to my car. She said I needed to pay a deposit of $20.00 per cat. I told her I booked and paid through Hotels.com and it was not mentioned. She said she was going to call the police and that I needed to leave the cats with her. I explained that I would check my receipt and send her the deposit if necessary. She called the manager outside and he told me I was a cheat! I explained that the night clerk saw me and the cat carriers and didn’t say anything about a deposit. He said I was a liar and must have snuck in. I stated that I was in a wheelchair and could not possibly sneak in. He said that I was dishonest and God was watching me. He then said that my dishonesty is why I was in the wheelchair! Basically that I deserved my affliction. They then went inside. I was stunned when he made that statement. What a horrible thing to say over $40.00. It was a very upsetting experience and I was visibly shaken by it.
Stayed 1 night in Sep 2023

10/10 Excellent

Ralph

Stayed 1 night in Sep 2023

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property. The staff was awesome
Stayed 2 nights in Sep 2023

8/10 Good

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Couldn’t get the fridge to cool and the bathroom door has a terrible squeak if you’re getting up in the middle of the night it wakes the other person up. Overall good stay.
Stayed 1 night in Sep 2023

2/10 Terrible

Dawn

Stayed 1 night in Sep 2023

6/10 Okay

misty

The room was great but the pool was filthy. Had old floats. Paper. Hair ties. Soda bottle and lots of dirt in it.

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly
Stayed 1 night in Aug 2023

10/10 Excellent

Anna

Stayed 1 night in Aug 2023

8/10 Good

Ariel

Travelled with partner
Close to Rock the South. Only Negative: room smelled damp/wet.
Stayed 3 nights in Jul 2023

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

6/10 Okay

Roger

Liked: Staff & service, room comfort
Nothing spectacular.
Very small room. We were wall to wall beds. The room had a musty smell. Duvet covers were wrinkled. Didn’t look fresh. Not many choices for breakfast. Room was supposed to be accessible but there were no grab bars in bathroom.
Stayed 1 night in Jul 2023

10/10 Excellent

Deanna

Stayed 1 night in Jan 2023