Exterior

Reviews of La Quinta Inn & Suites by Wyndham Dallas Love Field

3 out of 5
La Quinta Inn & Suites by Wyndham Dallas Love Field
8300 John W Carpenter Fwy, Dallas, TX

Reviews

8.2

Very good

Rating 10 - Excellent. 589 out of 1192 reviews" "
Rating 8 - Good. 287 out of 1192 reviews" "
Rating 6 - Okay. 153 out of 1192 reviews" "
Rating 4 - Poor. 90 out of 1192 reviews" "
Rating 2 - Terrible. 73 out of 1192 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Kylee

Liked: Cleanliness, staff & service
Property smelt musty mixed with cigarettes. Other than that it was clean and staff was kind
Stayed 1 night in Mar 2024

10/10 Excellent

nicole

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and very nice
Stayed 1 night in Mar 2024
Response from GM on 27 Mar,2024
Nicole, Thank you for sharing about our great staff. It was a pleasure to serve you. We look forward to seeing you next time you're in the area.

4/10 Poor

David

Liked: Cleanliness, staff & service, amenities
Bathtub continuously running. Toilet not bolted down and large person could tip it over (unsafe). No one at front desk during morning checkout. Although Staff was friendly and helpful. The included breakfast and free parking is appreciated. Cable quality great. Clean comfortable room.
Stayed 1 night in Mar 2024

8/10 Good

Shelly

Travelled with partner
It’s definitely an aged property and they use some heavy perfume smells to cover up which isn’t great for someone like me who’s scent sensitive, we also had issues with our a/c not cooling down, but I do think the pros outweigh the cons. The breakfast was diverse, the bedding was comfy, and the piece de resistance - the staff was incredible. Above and beyond doesn’t describe it. Every. Single. Staff member we spoke to was kind, helpful, and engaged. Top notch customer service!! The biggest, most impressive shoutout goes to Max at the front desk! We were leaving after check-out only to learn our car battery died. Max jumped us with his own car and made sure we knew where the closest battery shop was. That’s very obviously not in his job description but a perfect reflection of the staff overall. Despite my small complaints, I’d stay here again just for the staff!
Stayed 2 nights in Mar 2024
Response from GM on 27 Mar,2024
Shelly,Thank you for recommending our hotel. Our team is so grateful that you took the time to share about your great experience. We are so happy to hear that our team was extremely professional and helpful above and beyond. We will let them know about the great job they are doing. We do use commercial ozone treatments to breakdown molecules keeping the air fresh. I am sorry to hear that the smell was not pleasant. It would be an honor to have you stay with us at La Quinta Dallas Love Field again.

8/10 Good

Aliza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from GM on 19 Mar,2024
Aliza, Thank you for taking the time to rate your stay at La Quinta Dallas love field. We would love to have you stay with us again.

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a problem with the persons staying in the room above us, who were continually running and jumping, and making a lot of noise, and it made it almost impossible to sleep.
Stayed 2 nights in Mar 2024
Response from GM on 14 Mar,2024
Ronald, Thank you for taking the time to share about your stay. Thank you for rating our service as excellence. We are sorry to hear about your noisy neighbors upstairs. Our staff is always prepared to help our guests in these circumstances when contacted directly. Thank you for choosing to stay at with us.

2/10 Terrible

Gloria

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I know it’s not the staffs fault, but the upstairs neighbors were LOUD. I could hear them pounding on the roof all night long. Sleepless night for sure!!
Stayed 1 night in Mar 2024
Response from GM on 12 Mar,2024
Gloria, We are very sorry to hear about your noisy neighbors. Our staff would be happy to help you. Thank you for choosing La Quinta.

6/10 Okay

Haile

Stayed 1 night in Mar 2024
Response from GM on 14 Mar,2024
Haile, Thank you for rating our service. I am sorry to hear that you did not have a great stay. We look forward to improving your experience.

10/10 Excellent

Alejandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That’s staff was very kind and helpful
Stayed 3 nights in Mar 2024
Response from GM on 11 Mar,2024
Alejandra, Thank you for your taking the time to leave us a review. We are pleased to hear that you enjoyed your stay with us. Our staff are always willing to help. We hope you will choose La Quinta love field for your future bookings.

10/10 Excellent

Steven, Corsicana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!!
Stayed 1 night in Feb 2024
Response from GM on 29 Feb,2024
Steven, Thank you for choosing to stay with us. We're glad that you had a great time. We look forward to offering you great service for all your future visits.

10/10 Excellent

Florine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms, confortable beds.
Stayed 1 night in Feb 2024
Response from GM on 29 Feb,2024
Florine, Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!"

10/10 Excellent

Aleksandra

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice! We enjoyed our stay very much!
Stayed 3 nights in Feb 2024
Response from GM on 29 Feb,2024
Aleksandra, Thank you for taking the time to write a review about your stay. The staff is very happy to hear that you highly enjoyed your stay. We look forward to having you back.

6/10 Okay

Khalilah

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from GM on 29 Feb,2024
Khalilah, Thank you for taking the time to share about your stay at our property. We work hard to provide our guests with a great experience, we are verry sorry to hear that we did not meet your expectations.

10/10 Excellent

Lexie

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
It was a very nice la quinta and the atmosphere was good. Only weird thing was our room had the word "LEAVE" written in a faded black on the wall above the TV, not the best encounter but we only stayed one night and weren't there for more than 12 hours so it was fine. Easy parking, easy check-in, dove soap brand, and clean beds.
Stayed 1 night in Feb 2024
Response from GM on 29 Feb,2024
Lexie, Thanks for sharing your rating with us and the community. We are happy that you enjoyed our clean beds, spacious parking, great check-in staff, and bran toiletries. We will look into the wall writing right away. It was our pleasure to have you stay with us we hope that you will choose us again for any future accommodations.

6/10 Okay

TARA

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Staff was great and the complimentary breakfast was just ok. The room did not feel sanitary and there was a STRONG smell of cologne or men’s aftershave in the room. You generally get less than you pay for these days so I can’t say I was surprised.
Stayed 2 nights in Feb 2024
Response from GM on 29 Feb,2024
We appreciate hearing about guests' experience and how we can make their stay better. Thank you for taking the time to share yours with us. We are happy that the staff met your approval. Our staff continues to work hard to improve in all areas for a great guest experience.

6/10 Okay

Bryan

Liked: Cleanliness
Stayed 2 nights in Feb 2024
Response from GM on 29 Feb,2024
Bryan, Thank you for taking the time to let us know about your stay. We hope to have the chance to improve your rating of our property.

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to airport.
Stayed 3 nights in Dec 2023
Response from GM on 29 Feb,2024
Dear Julie, Thank you for taking the time to review your stay with us. It was a pleasure to have you. We are glad that you enjoyed our convenient proximity to the airport. We hope you will include us in your plans next time you fly through Dallas.

10/10 Excellent

Samuel, Fayetteville

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good property. Our room the couch was in need of deep cleaning or replacement. However everything else was perfect
Stayed 1 night in Feb 2024
Response from GM on 21 Feb,2024
Samuel, We appreciate that you took the time to let us know about your experience. We are happy to hear that you enjoyed a perfect stay. I am so sorry to hear about the condition of the couch in your room. I will send this issue to our department head for inspection. Thank you for choosing our property, La Quinta Dallas Love Field, for your hospitality needs. We hope to have you stay with us again soon.

10/10 Excellent

Bruce, las vegas

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff were wonderful - cheerful and friendly. Kudos to all of them. Clean room, adequate breakfast, and fast check in and check out.
Stayed 1 night in Feb 2024
Response from GM on 21 Feb,2024
Bruce, Thank you for sharing about your great stay with us in Dallas. It was our pleasure to offer you great service from check in to check out. Our staff is happy to hear this glowing review about their hard work. We look forward to you staying with us again.

2/10 Terrible

Larry

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from GM on 19 Feb,2024
Larry, We are sorry to hear that we did not meet your expectations. Improving our guest's experience is important to us. We hope to have the opportunity to serve you again.

10/10 Excellent

Chelsea

Stayed 1 night in Feb 2024
Response from GM on 21 Mar,2024
Chelsea, Thank you for taking the time to leave us a great review. Our team appreciates the gratitude for their hard work and dedication. We hope that you will choose to stay with us again.

6/10 Okay

Julie

Travelled with family
The maids talk to the dad outside of our door people were slamming their doors
Stayed 2 nights in Feb 2024
Response from GM on 13 Feb,2024
Julie, We are sorry to hear that the hotel was loud during your stay. Our professional staff would have been happy to assist you. Thank you for choosing La Quinta for your hospitality needs.

10/10 Excellent

Patricia

Liked: Staff & service
Disliked: Property conditions & facilities
Shower in 104 was old and antiquated Very hard to use without some instructions. Water pressure minimal to take a shower. Not enough water pressure for Me wife to wash her hair. Staff was very accommodating.
Stayed 1 night in Feb 2024
Response from GM on 13 Feb,2024
Patricia, Thank you for sharing about your stay. The staff were glad they were able to accommodate you. We are sorry to hear that you had problems with the water pressure, we will pass this on to our maintenance department to review. Thank you for choosing to stay with us at La Quinta Dallas Love field. We hope to have you back soon.

8/10 Good

Katie, Shelton

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from GM on 12 Feb,2024
Katie, We are happy to hear about your great stay. Thank you for taking the time to leave us a review. It would be a pleasure to have you stay with us again.

4/10 Poor

Dale

Disliked: Property conditions & facilities
Sketchy
Stayed 1 night in Feb 2024
Response from GM on 15 Feb,2024
Dale, Thank you for taking the time to share about what you thought and felt at our property. We are located in the business district of Dallas just a short drive from a lot of great attractions. Our guests' security is very important to us. We have onsite 24-hour professional security installed, state of the art locks and deadbolts on all our doors. Thank you for choosing to stay at La Quinta, we hope to have you with us again soon.

6/10 Okay

Vicky

Stayed 1 night in Feb 2024
Response from GM on 12 Feb,2024
Vicky, Thank you for taking the time to share about your stay. It was a pleasure to have you. We are disappointed that we you were unable to give us a higher rating. We would love to have you back for a chance to improve your experience.

4/10 Poor

Joanna, Chandler

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Staff is despondent and not helpful.
Stayed 1 night in Jan 2024

10/10 Excellent

Martin

Liked: Amenities, property conditions & facilities
Friendly personnel
Stayed 2 nights in Jan 2024
Response from GM on 6 Feb,2024
Martin, Thank you for taking the time to rate your stay with 5 stars. We are glad that you had a great stay. We hope to have you back soon for another outstanding stay.

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from GM on 6 Feb,2024
Anthony, Thanks for your exceptional review. We are thrilled to hear that you enjoyed your stay. We are looking forward to the opportunity to serve you in your future visits.

8/10 Good

Carlos

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly service, close to the airport.
Stayed 1 night in Jan 2024
Response from GM on 5 Feb,2024
Carlos, Thank you for choosing our property for your accommodation needs. It was a pleasure to have you. We are happy to offer you friendly service with easy airport access.

10/10 Excellent

Jessica

Stayed 1 night in Feb 2024
Response from GM on 21 Mar,2024
Jessica, We are delighted to hear about your great stay. Thank you for sharing about your experience at La Quinta, Dallas Love field. We look forward to serving you for any future accommodations.

2/10 Terrible

Jennifer

Stayed 1 night in Jan 2024
Response from GM on 21 Mar,2024
Jennifer, We appreciate the opportunity to hear about your short stay. We are very sorry that we were unable to meet your expectations. We look forward to the challenge of improving your experience with our property.

10/10 Excellent

ALOYSIUS KWANDO

Liked: Cleanliness, staff & service, property conditions & facilities
It is a wonderful place to be
Stayed 1 night in Jan 2024
Response from GM on 5 Feb,2024
Aloysius, Thank you for choosing La Quinta, we are happy to hear that you enjoyed our wonderful property. We look forward to serving you for future accommodation needs.

10/10 Excellent

HAONAN

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big Hotel Rooms
Stayed 1 night in Jan 2024
Response from GM on 1 Feb,2024
Haonan, Thank you for taking the time to leave a review about your stay. We are glad to hear that you pleased with your room size. We hope to have you stay with us again soon.

6/10 Okay

Isabel

Liked: Property conditions & facilities
Disliked: Staff & service
I checked in Saturday afternoon. I requested room to be cleaned sunday & Asked for extra pillows. Never received neither. For breakfast I asked someone for strawberry jelly. I told her I'm asking because there was none there on the basked they only apple & grape. She told me I'll check for you. I said thank you. She walked to the basket then yelled to me oh there's none just apple and grape. I said yeah I had told you that. When you said you were going to go look I thought you meant the back. But thanks. I was like wow. Everytime I'll ask for something i just got brushed away.
Stayed 2 nights in Jan 2024
Response from GM on 31 Jan,2024
Thank you for the feedback about your stay. I am disappointed to hear about your experience, feeling brushed aside, this is not the experience that our guest deserve. We apologize for the lack of detail to your requests. Thank you for choosing La Quinta for your accommodation needs.

8/10 Good

latoria

Travelled with family and small children, Travelled with pets
Liked: Staff & service
That it affordable and close to the interstate
Stayed 1 night in Jan 2024
Response from GM on 31 Jan,2024
Latoria, Thank you for taking the time to rate your stay. We are happy to hear that you enjoyed our affordable service in a great accessible location. We hope you will think of us next time you need accommodations.

4/10 Poor

Brandon

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I was in the room and seen a cockroach!!
Response from GM on 31 Jan,2024
Brandon, Thank you for letting us know about your stay at our property. We apologize for the unfortunate event. We have a professional exterminator contract; they will be alerted immediately for extra treatment service needed. Thank you for choosing La Quinta.

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and clean. Good breakfast.
Stayed 2 nights in Jan 2024
Response from GM on 31 Jan,2024
Heather, Thanks for sharing about your great stay. It was a pleasure to have you. We hope to see you again soon.

10/10 Excellent

Jude

Liked: Cleanliness, staff & service, property conditions & facilities
everything
Stayed 3 nights in Jan 2024
Response from GM on 31 Jan,2024
Jude, We appreciate you taking the time to share about your stay, Thanks. We are delighted that you enjoyed our professional quality service. We would love to have you stay with us again.

8/10 Good

KaNeshia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was exactly what I needed
Stayed 1 night in Jan 2024
Response from GM on 29 Jan,2024
KaNeshia, Thank you for leaving a review. It was great having you. We hope to have you back soon.

10/10 Excellent

Juanita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location was awesome , I was impressed how clean the place was and the staff was super friendly totally recommend , I saw a lot reviews about the hotel being so close to the freeway and it causing a lot of noise and I didn’t see an issue with that it was perfectly fine very happy with my choice , I will definitely be back thank you La Quinta (love location)
Response from GM on 29 Jan,2024
Juanita, Thank you for your great review. It was our pleasure to serve you during your visit. We would love to have you back.

10/10 Excellent

Crosby

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Convenience to medical center
Stayed 1 night in Jan 2024
Response from GM on 29 Jan,2024
Crosby, Thank you for taking time to share about your stay. We hope to have you stay with us at La Quinta Dallas Love field again.

10/10 Excellent

Steven, Corsicana

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
A great place to stay! They allow pets if you tell them ahead of time. Great breakfast!!
Stayed 1 night in Jan 2024
Response from GM on 29 Jan,2024
Steven, Great to hear from you. We were happy to have you and your pet with us. We hope you will stay with us again soon.

10/10 Excellent

Dinah

Stayed 1 night in Jan 2024
Response from GM on 15 Feb,2024
Dinah, Greetings from La Quinta. All of us are delighted to hear that we made your stay so great. Thank you for sharing. We hope to see you again.

6/10 Okay

Michelle

Business traveller
I was told there was a free shuttle to the airport, which is why I chose the hotel. When I arrived, I learned there was NO shuttle and it cost me $50 each way for a taxi. You did not list this property correctly. Would you please reimburse me for my taxi rides? I can provide receipts if necessary
Stayed 1 night in Jan 2024
Response from GM on 24 Jan,2024
Michelle, Thank you for sharing about your stay. I am sorry to hear about your difficulty with the airport shuttle service. There is shuttle service that runs from 4:30am-11pm per -request as listed online. In the case of the shuttle not running during the posted hours our front desk staff is happy to help arrange accommodations. If you need further assistance, please call our property directly. Thank you for choosing La Quinta for your hospitality needs.

10/10 Excellent

Gloria

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
I loved
Stayed 3 nights in Jan 2024
Response from GM on 29 Jan,2024
Gloria, Thank you for choosing La Quinta. It is our pleasure to offer you top service for your hospitality needs.

10/10 Excellent

Alan

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from GM on 24 Jan,2024
Alan, We are pleased to hear that you had a great stay. Thank you for taking the time to share about it. La Quinta is happy to be your choice of accommodations when away from home. We look forward to serving your future accommodation needs.

6/10 Okay

Lisa, College Station

Stayed 1 night in Jan 2024
Response from GM on 24 Jan,2024
Lisa, Thank you for taking the time to rate our service. We are sorry to hear that we did not meet all your expectations.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from GM on 24 Jan,2024
Linda, Thank you for sharing about your stay. The team is happy to hear that you had a great experience at La Quinta Dallas Love field. We hope to have you back again.

10/10 Excellent

Krysta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable thanks!
Stayed 1 night in Jan 2024
Response from GM on 24 Jan,2024
Krysta, Good to hear from you, we appreciate you taking the time to share about our property. Thank you for choosing La Quinta for your hospitality needs, we hope to see you again.