"I had reservations f3 weeks before arrival and paid, but when I went to check no reservation under name and waited close to hour to get the issue resolved. Didn't like the way it was had with any composition or upgrade for there mistakes."
"Club 89 is not a thing anymore. Do not spend the extra $$ for the experience. Restaurants closed on days for dinner when they are supposed to be open (frustrating for the all inclusive package). Wish these details were included on the website so we could plan our stay better. Had no idea what the all inclusive package included until arrival."
"Baño apestoso. Camas incomodas. Olores fetidos de los colchones con resortes de fuera, sabanas percudidas. El olor en recepcion es fetido por el pescado/mariscos de la cocina que esta a un lado. "