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Reviews of FIVE Palm Jumeirah Dubai

5 out of 5
FIVE Palm Jumeirah Dubai
No. 1 The Palm, Palm Jumeirah, Dubai

Reviews

8.2

Very good

Rating 10 - Excellent. 564 out of 1003 reviews" "
Rating 8 - Good. 198 out of 1003 reviews" "
Rating 6 - Okay. 97 out of 1003 reviews" "
Rating 4 - Poor. 59 out of 1003 reviews" "
Rating 2 - Terrible. 85 out of 1003 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mohamed A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024
Response from FIVE PALM on 18 Apr,2024
Hi Mohamed!It’s wonderful to read your glowing review – thank you! All of us at FIVE are thrilled that you enjoyed your experience with us as we always aim to share the FIVE Vibe with all our guests in order to create unforgettable memories. We look forward to your return! Thanks for sharing the love!Team FIVE

10/10 Excellent

Lawrencia

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 2 nights in Apr 2024
Response from FIVE PALM on 9 Apr,2024
Hi Lawrencia!It’s wonderful to read your glowing review – thank you! All of us at FIVE are thrilled that you enjoyed your experience with us as we always aim to share the FIVE Vibe with all our guests in order to create unforgettable memories. We look forward to your return! Thanks for sharing the love!Team FIVE

10/10 Excellent

david

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. Beach was best main pool too busy/noisy
Stayed 6 nights in Apr 2024
Response from FIVE PALM on 9 Apr,2024
Hi David!It’s wonderful to read your glowing review – thank you! All of us at FIVE are thrilled that you enjoyed your experience with us as we always aim to share the FIVE Vibe with all our guests in order to create unforgettable memories. We look forward to your return! Thanks for sharing the love!Team FIVE

10/10 Excellent

Kelmend

Liked: Staff & service, amenities, property conditions & facilities
I can’t believe I have no word to say I think is the only one the best place in Dubai I can only say just thank you so much from everybody and I will see you soon. We will be back.
Stayed 7 nights in Mar 2024
Response from FIVE PALM on 5 Apr,2024
Hi Kelmend!It’s wonderful to read your glowing review – thank you! All of us at FIVE are thrilled that you enjoyed your experience with us as we always aim to share the FIVE Vibe with all our guests in order to create unforgettable memories. We look forward to your return! Thanks for sharing the love!Team FIVE

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and fun , we loved it
Response from FIVE PALM on 5 Apr,2024
Hi Carlos!It’s wonderful to read your glowing review – thank you! All of us at FIVE are thrilled that you enjoyed your experience with us as we always aim to share the FIVE Vibe with all our guests in order to create unforgettable memories. We look forward to your return! Thanks for sharing the love!Team FIVE

10/10 Excellent

Marc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and safe
Stayed 5 nights in Feb 2024
Response from FIVE PALM on 9 Mar,2024
Hi Marc!It’s wonderful to read your glowing review – thank you! All of us at FIVE are thrilled that you enjoyed your experience with us as we always aim to share the FIVE Vibe with all our guests in order to create unforgettable memories. We look forward to your return!Thanks for sharing the love!Team FIVE

2/10 Terrible

Jeanette

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I got terrible bed bugs . Or was bitten multiple times by something .
Stayed 5 nights in Feb 2024
Response from FIVE PALM on 10 Feb,2024
Hi Jeanette,Thank you for taking the time to share your feedback.Please accept our apologies that some aspects of your stay did not meet your expectations. Your feedback has been shared with our leaders, who will ensure that corrective action is put in place.We hope to have you again at Five Palm Jumeirah!Always at your service,Team FIVE

8/10 Good

Costas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from FIVE PALM on 9 Feb,2024
Hi Costas!It’s wonderful to read your glowing review – thank you! All of us at FIVE are thrilled that you enjoyed your experience with us as we always aim to share the FIVE Vibe with all our guests in order to create unforgettable memories. We look forward to your return! Thanks for sharing the love!Team FIVE

2/10 Terrible

Tevonjit

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Charged my credit card twice for a fee I paid in cash. Unresponsive to my requests to refund. Loud music every night in 3 am and hookers walking around in the upstairs “club” trying to pick up old men with money. Not the best spot for a honeymoon.
Stayed 4 nights in Jan 2024
Response from FIVE PALM on 31 Jan,2024
Hi Tevonjit,Thank you for taking the time to share your feedback.Your constructive feedback was well accepted and shared with the responsible departments for further evaluation and improvement.Nonetheless, we still hope you have some fond memories.We hope to have you again at Five Palm Jumeirah!Always at your service,Team FIVE

2/10 Terrible

Anas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
What a horrible property and staff. To keep it short, it’s full of malpractices from day managers to overnight shifts. They accessed my. Room went through my stuff at 2am! Under the excuse of a system glitch. Called the police. One of the worst supposedly 5 star. It’s not even 3. Also if you are a family, or a solo traveler looking for a bit of a vibe and clean classy environment- this is not the place for you. Would never dare to stay here again.
Stayed 2 nights in Jan 2024
Response from FIVE PALM on 30 Jan,2024
Hi Anas,Thank you for taking the time to share your feedback.Your constructive feedback was well accepted and shared with the responsible departments for further evaluation and improvement.Nonetheless, we still hope you have some fond memories.We hope to have you again at Five Palm Jumeirah!Always at your service,Team FIVE

10/10 Excellent

NANCY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very live hotel….. lots of entertainment…. Very well situated
Stayed 3 nights in Jan 2024
Response from FIVE PALM on 24 Jan,2024
Hi Nancy!It’s wonderful to read your glowing review – thank you! All of us at FIVE are thrilled that you enjoyed your experience with us as we always aim to share the FIVE Vibe with all our guests in order to create unforgettable memories. We look forward to your return! Thanks for sharing the love!Team FIVE

2/10 Terrible

Senad

Stayed 3 nights in Dec 2023
Response from FIVE PALM on 30 Dec,2023
Hi Senad,Thank you for taking the time to share your feedback.Please accept our apologies that some aspects of your stay did not meet your expectations. Your feedback has been shared with our leaders, who will ensure that corrective action is put in place.We hope to have you again at Five Palm Jumeirah!Always at your service,Team FIVE

10/10 Excellent

Maryam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from FIVE PALM on 8 Feb,2024
Hi Maryam!It’s wonderful to read your glowing review – thank you! All of us at FIVE are thrilled that you enjoyed your experience with us as we always aim to share the FIVE Vibe with all our guests in order to create unforgettable memories. We look forward to your return! Thanks for sharing the love!Team FIVE

2/10 Terrible

Imran

Had a horrible experience staying at this hotel. Expedia was very misleading with the pictures and description about the two bedroom residence. The description claimed that the two bedroom residence had two king beds; however, that was not true at all. One of the beds was close to a king bed but the other was hardly even a queen bed. This really put me off because the description claimed something else. The description clearly said that the residence had two king beds. At the end of the day, it is not okay for companies like Expedia to post misleading reviews in order to prompt people to book. That is extremely unethical and wrong on your part. Rest assured, I will not be using Expedia for any future bookings after my experience this time.
Stayed 4 nights in Dec 2023
Response from FIVE PALM on 27 Dec,2023
Hi Imran,Thank you for taking the time to share your feedback.Your constructive feedback was well accepted and shared with the responsible departments for further evaluation and improvement.Nonetheless, we still hope you have some fond memories.We hope to have you again at Five Palm Jumeirah!Always at your service,Team FIVE

10/10 Excellent

Joshua

Travelled with group
Liked: Amenities
Service was the best
Stayed 2 nights in Dec 2023
Response from FIVE PALM on 27 Dec,2023
Hi Joshua!It’s wonderful to read your glowing review – thank you! All of us at FIVE are thrilled that you enjoyed your experience with us as we always aim to share the FIVE Vibe with all our guests in order to create unforgettable memories. We look forward to your return! Thanks for sharing the love!Team FIVE

10/10 Excellent

Kakhaber

Stayed 4 nights in Dec 2023
Response from FIVE PALM on 13 Dec,2023
Hi Kakhaber!It’s wonderful to read your glowing review – thank you! All of us at FIVE are thrilled that you enjoyed your experience with us as we always aim to share the FIVE Vibe with all our guests in order to create unforgettable memories. We look forward to your return! Thanks for sharing the love!Team FIVE

10/10 Excellent

Tamykal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great resort
Stayed 2 nights in Dec 2023
Response from FIVE PALM on 9 Dec,2023
Hi Tamykal!It’s wonderful to read your glowing review – thank you! All of us at FIVE are thrilled that you enjoyed your experience with us as we always aim to share the FIVE Vibe with all our guests in order to create unforgettable memories. We look forward to your return! Thanks for sharing the love!Team FIVE

10/10 Excellent

Phillip

Stayed 3 nights in Nov 2023
Response from FIVE PALM on 13 Dec,2023
Hi Phillip!It’s wonderful to read your glowing review – thank you! All of us at FIVE are thrilled that you enjoyed your experience with us as we always aim to share the FIVE Vibe with all our guests in order to create unforgettable memories. We look forward to your return! Thanks for sharing the love!Team FIVE

10/10 Excellent

Faris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from FIVE PALM on 20 Nov,2023
Hi Faris!It’s wonderful to read your glowing review – thank you! All of us at FIVE are thrilled that you enjoyed your experience with us as we always aim to share the FIVE Vibe with all our guests in order to create unforgettable memories. We look forward to your return! Thanks for sharing the love!Team FIVE

2/10 Terrible

Riashet

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from FIVE PALM on 17 Nov,2023
Hi Riashet,Thank you for taking the time to share your feedback.Please accept our apologies that some aspects of your stay did not meet your expectations. Your feedback has been shared with our leaders, who will ensure that corrective action is put in place.We hope to have you again at Five Palm Jumeirah!Always at your service,Team FIVE

10/10 Excellent

Abhijith

Stayed 1 night in Nov 2023
Response from FIVE PALM on 6 Dec,2023
Hi Abhijith!It’s wonderful to read your glowing review – thank you! All of us at FIVE are thrilled that you enjoyed your experience with us as we always aim to share the FIVE Vibe with all our guests in order to create unforgettable memories. We look forward to your return! Thanks for sharing the love!Team FIVE

10/10 Excellent

Aeisha

Liked: Property conditions & facilities
Great experience
Stayed 1 night in Nov 2023
Response from FIVE PALM on 8 Nov,2023
Hi Aeisha!It’s wonderful to read your glowing review – thank you! All of us at FIVE are thrilled that you enjoyed your experience with us as we always aim to share the FIVE Vibe with all our guests in order to create unforgettable memories. We look forward to your return! Thanks for sharing the love!Team FIVE

8/10 Good

DL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mixed
Asked for a twin room and got a room with 2 single beds - was expecting two doubles - bedding did not fit properly. Rooms on the front are very noisy - think cars all night doors banging and revving engines - we were on the first floor Lot of other guests coming back late banging doors and thumping music - not the hotesl fault. Not restful but staff were lovel
Stayed 7 nights in Oct 2023
Response from FIVE PALM on 5 Nov,2023
Hi Mixed,Thank you for taking the time to share your feedback.Your constructive feedback was well accepted and shared with the responsible departments for further evaluation and improvement.Nonetheless, we still hope you have some fond memories.We hope to have you again at Five Palm Jumeirah!Always at your service,Team FIVE

8/10 Good

Celina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire place
Stayed 13 nights in Oct 2023
Response from FIVE PALM on 21 Oct,2023
Hi Celina!It’s wonderful to read your glowing review – thank you! All of us at FIVE are thrilled that you enjoyed your experience with us as we always aim to share the FIVE Vibe with all our guests in order to create unforgettable memories. We look forward to your return! Thanks for sharing the love!Team FIVE

10/10 Excellent

yousef

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff Ms jasmine and Ms Ankita were very helpful
Stayed 3 nights in Oct 2023
Response from FIVE PALM on 19 Oct,2023
Hi Yousef!It’s wonderful to read your glowing review – thank you! All of us at FIVE are thrilled that you enjoyed your experience with us as we always aim to share the FIVE Vibe with all our guests in order to create unforgettable memories. We look forward to your return! Thanks for sharing the love!Team FIVE

10/10 Excellent

Einat

Stayed 2 nights in Oct 2023
Response from FIVE PALM on 6 Nov,2023
Hi Einat!It’s wonderful to read your glowing review – thank you! All of us at FIVE are thrilled that you enjoyed your experience with us as we always aim to share the FIVE Vibe with all our guests in order to create unforgettable memories. We look forward to your return! Thanks for sharing the love!Team FIVE

2/10 Terrible

Darrell

Travelled with group
Disliked: Cleanliness, staff & service, amenities
Watch out for them double charging you. Have them settle the bill before you checkout the hotel or they will not refund you your money back. P.s. pool party is the obly attraction to the hotel n thats highly overrated.
Stayed 2 nights in Aug 2023
Response from FIVE PALM on 14 Oct,2023
Hi Darrell,Thank you for taking the time to share your feedback.Your constructive feedback was well accepted and shared with the responsible departments for further evaluation and improvement.Nonetheless, we still hope you have some fond memories.We hope to have you again at Five Palm Jumeirah!Always at your service,Team FIVE

10/10 Excellent

Krishma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As soon as I booked this hotel I knew I was going to love it and it was lived up to my expectations. Everything was amazing. Thank you to all the staff at FIVE Palm
Stayed 1 night in Sep 2023
Response from FIVE PALM on 14 Oct,2023
Hi Krishma!It’s wonderful to read your glowing review – thank you! All of us at FIVE are thrilled that you enjoyed your experience with us as we always aim to share the FIVE Vibe with all our guests in order to create unforgettable memories. We look forward to your return! Thanks for sharing the love!Team FIVE

10/10 Excellent

Latoya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first trip to Dubai & staying at the five palm made it even more memorable. The service was exceptional. The staff were all so polite and helpful. They were accommodating to all my needs. I also loved that there was always something to do at the hotel. I will definitely recommend to others and return. Thank you for making my 35th birthday memorable.
Stayed 7 nights in Sep 2023
Response from FIVE PALM on 11 Oct,2023
Hi Latoya!It’s wonderful to read your glowing review – thank you! All of us at FIVE are thrilled that you enjoyed your experience with us as we always aim to share the FIVE Vibe with all our guests in order to create unforgettable memories. We look forward to your return! Thanks for sharing the love!Team FIVE

4/10 Poor

Tanya

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2023
Response from FIVE PALM on 6 Oct,2023
Hi Tanya!It’s wonderful to read your glowing review – thank you! All of us at FIVE are thrilled that you enjoyed your experience with us as we always aim to share the FIVE Vibe with all our guests in order to create unforgettable memories. We look forward to your return! Thanks for sharing the love!Team FIVE

10/10 Excellent

Jerry

Stayed 8 nights in Sep 2023
Response from FIVE PALM on 25 Oct,2023
Hi Jerry!It’s wonderful to read your glowing review – thank you! All of us at FIVE are thrilled that you enjoyed your experience with us as we always aim to share the FIVE Vibe with all our guests in order to create unforgettable memories. We look forward to your return! Thanks for sharing the love!Team FIVE

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Only take sea view rooms..the other rooms not good
The junior suite city view are so small and not have a good view ..
Stayed 4 nights in Sep 2023
Response from FIVE PALM on 29 Sept,2023
Hi,Thank you for taking the time to share your feedback.Your constructive feedback was well accepted and shared with the responsible departments for further evaluation and improvement.Nonetheless, we still hope you have some fond memories.We hope to have you again at Five Palm Jumeirah!Always at your service,Team FIVE

6/10 Okay

Adam

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from FIVE PALM on 25 Sept,2023
Hi Adam!Thank you for taking the time to rate your stay with us! May we request you to please contact us on Chaymaa.lamguennes@fivehotelsandresorts.com with details of your visit in order for us to better meet your expectations for your next reservation with us.We hope to hear from you soon! Always at your service,Team FIVE

10/10 Excellent

Henry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. Always making sure you had everything needed. Very pleasant, professional & amigable.
Stayed 7 nights in Sep 2023
Response from FIVE PALM on 20 Sept,2023
Hi Henry!It’s wonderful to read your glowing review – thank you! All of us at FIVE are thrilled that you enjoyed your experience with us as we always aim to share the FIVE Vibe with all our guests in order to create unforgettable memories. We look forward to your return! Thanks for sharing the love!Team FIVE

10/10 Excellent

Gina

Stayed 1 night in Sep 2023
Response from FIVE PALM on 7 Oct,2023
Hi Gina!It’s wonderful to read your glowing review – thank you! All of us at FIVE are thrilled that you enjoyed your experience with us as we always aim to share the FIVE Vibe with all our guests in order to create unforgettable memories. We look forward to your return! Thanks for sharing the love!Team FIVE

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
I loved my stay
Stayed 4 nights in Sep 2023
Response from FIVE PALM on 19 Sept,2023
Hi Gloria!It’s wonderful to read your glowing review – thank you! All of us at FIVE are thrilled that you enjoyed your experience with us as we always aim to share the FIVE Vibe with all our guests in order to create unforgettable memories. We look forward to your return! Thanks for sharing the love!Team FIVE

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from FIVE PALM on 19 Sept,2023
Hi David!It’s wonderful to read your glowing review – thank you! All of us at FIVE are thrilled that you enjoyed your experience with us as we always aim to share the FIVE Vibe with all our guests in order to create unforgettable memories. We look forward to your return! Thanks for sharing the love!Team FIVE

10/10 Excellent

katrina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Chill vibes. Food was amazing. Workers are very friendly for the most part. Pretty accommodating
Stayed 9 nights in Aug 2023
Response from FIVE PALM on 19 Sept,2023
Hi Katrina!It’s wonderful to read your glowing review – thank you! All of us at FIVE are thrilled that you enjoyed your experience with us as we always aim to share the FIVE Vibe with all our guests in order to create unforgettable memories. We look forward to your return! Thanks for sharing the love!Team FIVE

10/10 Excellent

Sylvia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel perfect for luxury and party
Stayed 6 nights in Aug 2023
Response from FIVE PALM on 19 Sept,2023
Hi Sylvia!It’s wonderful to read your glowing review – thank you! All of us at FIVE are thrilled that you enjoyed your experience with us as we always aim to share the FIVE Vibe with all our guests in order to create unforgettable memories. We look forward to your return! Thanks for sharing the love!Team FIVE

8/10 Good

Stephanie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean hotel, lots of amenities. Party vibe hotel.
Stayed 5 nights in Aug 2023
Response from FIVE PALM on 19 Sept,2023
Hi Stephanie!It’s wonderful to read your glowing review – thank you! All of us at FIVE are thrilled that you enjoyed your experience with us as we always aim to share the FIVE Vibe with all our guests in order to create unforgettable memories. We look forward to your return! Thanks for sharing the love!Team FIVE

10/10 Excellent

Jade

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot wait to stay at the Five Palm Hotel again!
Stayed 5 nights in Aug 2023
Response from FIVE PALM on 19 Sept,2023
Hi Jade!It’s wonderful to read your glowing review – thank you! All of us at FIVE are thrilled that you enjoyed your experience with us as we always aim to share the FIVE Vibe with all our guests in order to create unforgettable memories. We look forward to your return! Thanks for sharing the love!Team FIVE

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023
Response from FIVE PALM on 19 Sept,2023
Hi Christina!It’s wonderful to read your glowing review – thank you! All of us at FIVE are thrilled that you enjoyed your experience with us as we always aim to share the FIVE Vibe with all our guests in order to create unforgettable memories. We look forward to your return! Thanks for sharing the love!Team FIVE

10/10 Excellent

Kwami

Liked: Cleanliness, staff & service, property conditions & facilities
N.a
Stayed 5 nights in Aug 2023
Response from FIVE PALM on 19 Sept,2023
Hi Kwami!It’s wonderful to read your glowing review – thank you! All of us at FIVE are thrilled that you enjoyed your experience with us as we always aim to share the FIVE Vibe with all our guests in order to create unforgettable memories. We look forward to your return! Thanks for sharing the love!Team FIVE

2/10 Terrible

Deidra

Liked: Property conditions & facilities
Disliked: Staff & service
The service was terrible and they try to Chan the you for services you do not get.
Stayed 3 nights in Aug 2023
Response from FIVE PALM on 19 Sept,2023
Hi Deidra,Thank you for taking the time to share your feedback.Please accept our apologies that some aspects of your stay did not meet your expectations. Your feedback has been shared with our leaders, who will ensure that corrective action is put in place.We hope to have you again at Five Palm Jumeirah!Always at your service,Team FIVE

10/10 Excellent

Florence

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the pool parties. A family pool where family can swim together with their children would be excellent. That was my second stay at the hotel with my family and I would stay there again.
Stayed 4 nights in Aug 2023
Response from FIVE PALM on 19 Sept,2023
Hi Florence!It’s wonderful to read your glowing review – thank you! All of us at FIVE are thrilled that you enjoyed your experience with us as we always aim to share the FIVE Vibe with all our guests in order to create unforgettable memories. We look forward to your return! Thanks for sharing the love!Team FIVE

8/10 Good

Doraya

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2023
Response from FIVE PALM on 19 Sept,2023
Hi Doraya!It’s wonderful to read your glowing review – thank you! All of us at FIVE are thrilled that you enjoyed your experience with us as we always aim to share the FIVE Vibe with all our guests in order to create unforgettable memories. We look forward to your return! Thanks for sharing the love!Team FIVE

2/10 Terrible

Volvy

Stayed 2 nights in Aug 2023
Response from FIVE PALM on 19 Sept,2023
Hi Volvy,Thank you for taking the time to share your feedback.Please accept our apologies that some aspects of your stay did not meet your expectations. Your feedback has been shared with our leaders, who will ensure that corrective action is put in place.We hope to have you again at Five Palm Jumeirah!Always at your service,Team FIVE

4/10 Poor

Ayham

Disliked: Staff & service, room comfort
It's about bad service across the hotel and all its facilities. Its those small things that creates an experience that are completely missing! It seems the management have given up on being a hotel and are content with being a pool party venue, with rooms just there to accomodate the needs of the "specific" crowd this party hotel attracts!
Stayed 1 night in Aug 2023
Response from FIVE PALM on 19 Sept,2023
Hi Ayham! It’s wonderful to read your glowing review – thank you! All of us at FIVE are thrilled that you enjoyed your experience with us as we always aim to share the FIVE Vibe with all our guests in order to create unforgettable memories. We look forward to your return! Thanks for sharing the love!Team FIVE

2/10 Terrible

Rechache

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from FIVE PALM on 19 Sept,2023
Hi Rechache,Thank you for taking the time to share your feedback.Please accept our apologies that some aspects of your stay did not meet your expectations. Your feedback has been shared with our leaders, who will ensure that corrective action is put in place.We hope to have you again at Five Palm Jumeirah!Always at your service,Team FIVE

10/10 Excellent

Kevin

Stayed 1 night in Aug 2023
Response from FIVE PALM on 19 Sept,2023
Hi Kevin!It’s wonderful to read your glowing review – thank you! All of us at FIVE are thrilled that you enjoyed your experience with us as we always aim to share the FIVE Vibe with all our guests in order to create unforgettable memories. We look forward to your return! Thanks for sharing the love!Team FIVE