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Reviews of Mövenpick Hotel & Apartments Bur Dubai

5 out of 5
Mövenpick Hotel & Apartments Bur Dubai
19th Street, Oud Metha Area, Dubai

Reviews

8.6

Excellent

Rating 10 - Excellent. 462 out of 914 reviews" "
Rating 8 - Good. 286 out of 914 reviews" "
Rating 6 - Okay. 103 out of 914 reviews" "
Rating 4 - Poor. 38 out of 914 reviews" "
Rating 2 - Terrible. 25 out of 914 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Denitsa

Liked: Cleanliness, staff & service
Stayed 5 nights in Mar 2024

10/10 Excellent

Laila

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 6 nights in Mar 2024

10/10 Excellent

Saidulkhare

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, cleanliness and service were top notch! Will visit again
Stayed 6 nights in Mar 2024

10/10 Excellent

Silvia, Suisun City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The moment the taxi driver dropped me off I was treated by the most graceful kindest valet staff and then they took my luggage to the front desk. The front dest personnel including the manager are absolutely amazing professional kind and upgraded my stay as I have a 6Million views account on Google Maps where I review hotels and restaurants. I am extremely grateful for the BEST northern Indian food in the world … you have a collection of wonderful restaurants… I am craving it right now while back in Los Angeles California USA . Thank you for being wonderful and I highly recommend you to my friends and family… pure love
Stayed 3 nights in Mar 2024

10/10 Excellent

Mix-VIDEO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

2/10 Terrible

Mahbob

Stayed 4 nights in Jan 2024

4/10 Poor

Harpreet

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
I recently had the opportunity to stay at the Movenpick Hotel in Dubai, and my experience was a mix of highs and lows.On the positive side, the hotel's location is exceptional. Situated in a central area, it offers easy access to various shops and is conveniently close to the airport. This aspect makes it a convenient choice for travelers looking to explore the city or those in transit. However, my enthusiasm was dampened by the customer service, particularly at the reception. The staff, led by Mr. Omar, left much to be desired in terms of hospitality. I encountered a particularly unpleasant experience during my stay when I sought assistance for a 5-day extension. Mr. Omar not only proved unhelpful but also charged me three times the regular price for the extension. This unexpected and exorbitant cost was a significant disappointment, and it left me questioning the integrity of the hotel's pricing policies. I would caution future guests that Movenpick Hotel might be best suited for shorter stays, perhaps one or two nights. The longer duration of my stay revealed shortcomings in service and pricing that may not be apparent during a brief visit. Moreover, the claim of the hotel being peaceful is questionable. The presence of a DJ in the evenings creates a lively atmosphere, but it might not be ideal for guests seeking a tranquil and quiet environment. The noise levels can be a hindrance to those looking for a peaceful retreat after a day of exploration.
Stayed 4 nights in Jan 2024
Response from Damir Kartal, General Manager on 12 Feb,2024
Dear Harpreet,Thank you for taking the time to share your experience. We appreciate your feedback and would like to apologize for any inconveniences you may have encountered during your stay.We are pleased to hear that you found our hotel's location exceptional, with its convenient access to various shops and proximity to the airport. We understand the importance of a central location for travelers looking to explore the city or those in transit.However, we are sorry to learn about the shortcomings you experienced with our customer service, particularly at the reception. We take your comments seriously and will address them with our team, including Mr. Omar, to ensure that our guests receive the warm hospitality they deserve.We also acknowledge your feedback regarding the presence of a DJ in the evenings. While we strive to create a lively and enjoyable atmosphere for our guests, we understand that some may prefer a more tranquil and quiet environment. We will take your comments into consideration as we continue to enhance our guest experience.Thank you once again for sharing your review. We value your feedback and will use it to improve our services. We hope to have the opportunity to welcome you back in the future and provide you with a more seamless and enjoyable stay.Warm regards,

8/10 Good

param jeet Singh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jan 2024
Response from Damir Kartal, General Manager on 29 Jan,2024
Dear Guest,Thank you for choosing Mövenpick Hotel & Apartments Bur Dubai for your recent trip to DubaiIt gives us greater pleasure to receive the perfect rating for your stay with us and to see that your overall experience of the hotel was pleasant. Thank you for taking the time to review us and share your feedback with us. We would be delighted to have the opportunity of serving you again, should your travel plans bring you this way in the near futureSincerely,

10/10 Excellent

Muhammed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with good buffet restaurant. Nice, bright and clean rooms. It was bit noisy from the live music going on on ground floor. Also, I was very disappointed when I went with my 5 y o son to the children's room (forgot the name) and most of the toys there standing on the shelf very severely damaged. I didn't expect that.
Stayed 1 night in Jan 2024
Response from Damir Kartal, General Manager on 23 Jan,2024
Dear Guest,Thank you for choosing Mövenpick Hotel & Apartments Bur Dubai for your recent stay in Dubai We were delighted to learn that you had a pleasant stay with us and enjoyed the facilities of the hotel. Your positive feedback is indeed greatly appreciated. At the same time, we have duly noted the point that you highlighted was not much of your satisfaction about the broken toys at the kids' playground. Nevertheless, thank you for having taken the time to review usWe only hope that you would not hesitate to stay with us again, should your travel plans bring you this way in the near futureSincerely,

8/10 Good

Mohammad, Saihat

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from Damir Kartal, General Manager on 23 Jan,2024
Dear Guest,Thank you for choosing Mövenpick Hotel & Apartments Bur Dubai for your recent trip to DubaiIt gives us greater pleasure to receive the perfect rating for your stay with us and to see that your overall experience of the hotel was flawlessly pleasant. Thank you for taking the time to review us and share your feedback with us. We would be delighted to have the opportunity of serving you again, should your travel plans bring you this way in the near futureSincerely,

10/10 Excellent

Chandru

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is at a great location, good service and great breakfast. Friendly staff, will be staying there next time I am in Dubai without a doubt.
Stayed 6 nights in Jan 2024
Response from Damir Kartal, General Manager on 23 Jan,2024
Dear Guest,Thank you for choosing Mövenpick Hotel & Apartments Bur Dubai for your recent stay in Dubai It is wonderful to see your pleasant feedback on the hotel. We were delighted to learn that your overall experience of the hotel was up to your greatest satisfaction. Your perfect review is indeed greatly appreciated. Thank you once again for staying with us and we do hope that you would consider staying with us again should your travel plans bring you this way in the near future.Sincerely,

8/10 Good

Aegis

Stayed 1 night in Jan 2024
Response from Damir Kartal, General Manager on 23 Jan,2024
Dear Guest,Thank you for choosing Mövenpick Hotel & Apartments Bur Dubai for your recent trip to DubaiIt gives us greater pleasure to receive the perfect rating for your stay with us and to see that your overall experience of the hotel was flawlessly pleasant. Thank you for taking the time to review us and share your feedback with us. We would be delighted to have the opportunity of serving you again, should your travel plans bring you this way in the near futureSincerely,

6/10 Okay

Mohamed

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Single bed, not comfortable, not recommended.
The room had two single beds while i made sure to point out that we are 2 adults and 2 children! Other than that, the staff was very friendly and professional. And the room service was good.
Stayed 6 nights in Dec 2023
Response from Damir KARTAL, General Manager on 12 Jan,2024
Dear Guest,Thank you for choosing Mövenpick Hotel & Apartments Bur Dubai for your recent stay in Dubai We were delighted to learn that you had a pleasant stay with us and enjoyed the facilities of the hotel. Your positive feedback is indeed greatly appreciated. At the same time, we have duly noted the point that you highlighted was not much of your satisfaction about the bed. Nevertheless, thank you for having taken the time to review usWe only hope that you would not hesitate to stay with us again, should your travel plans bring you this way in the near futureSincerely,

4/10 Poor

Majd, Denver

Stayed 5 nights in Dec 2023
Response from Damir Kartal, General Manager on 3 Jan,2024
Dear Guest,Thank you for choosing us for your recent stay and sharing your experience with the hotel We are truly sorry for the discomfort caused during your stay. Nevertheless, thank you for having taken the time to let us know your feedback.We hope that you would not hesitate to stay with us again, should your travel plans bring you this way in the near futureSincerely,

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 day business stay
All staff extremely welcoming and helpful
Stayed 2 nights in Dec 2023
Response from Damir Kartal, General Manager on 15 Dec,2023
Dear Guest,Thank you for choosing Mövenpick Hotel & Apartments Bur Dubai for your recent stay in Dubai It is wonderful to see your pleasant feedback on the hotel. We were delighted to learn that your overall experience of the hotel was up to your greatest satisfaction. Your perfect review is indeed greatly appreciated. Thank you once again for staying with us and we do hope that you would consider staying with us again should your travel plans bring you this way in the near future.Sincerely,

10/10 Excellent

Syed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Damir Kartal, General Manager on 21 Nov,2023
Dear Guest,Thank you for choosing Mövenpick Hotel & Apartments Bur Dubai for your recent trip to DubaiIt gives us greater pleasure to receive the perfect rating for your stay with us and to see that your overall experience of the hotel was flawlessly pleasant. Thank you for taking the time to review us and share your feedback with us. We would be delighted to have the opportunity of serving you again, should your travel plans bring you this way in the near futureSincerely,

8/10 Good

Mohammad, Saihat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 4 nights in Nov 2023
Response from Damir Kartal, General Manager on 10 Nov,2023
Dear Mohammad, Thank you for taking the time to review our Mövenpick Hotel & Apartments Bur Dubai. We are thrilled to hear you recommend us. We strive to make sure each stay is comfortable and enjoyable and we are glad we achieved that for you. We hope to welcome you back in the future and offer you an even better experience next time.

4/10 Poor

Imran

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Wasn’t what you would expect from a 5 star hotel.
Stayed 7 nights in Oct 2023
Response from Damir Kartal, General Manager on 23 Oct,2023
Dear Guest,Thank you for choosing us for your recent stay and sharing your experience with the hotel We are truly sorry for the discomfort caused during your stay. Nevertheless, thank you for having taken the time to let us know your feedback.We hope that you would not hesitate to stay with us again, should your travel plans bring you this way in the near futureSincerely,

2/10 Terrible

Anaam Abdulla AbdulRahim

Stayed 1 night in Oct 2023
Response from Damir Kartal, General Manager on 23 Oct,2023
Dear Guest,Thank you for choosing us for your recent stay and sharing your experience with the hotel We are truly sorry for the discomfort caused during your stay. Nevertheless, thank you for having taken the time to let us know your feedback.We hope that you would not hesitate to stay with us again, should your travel plans bring you this way in the near futureSincerely,

8/10 Good

Angelor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very good place to stay, all staff are very professional at all level, customer oriented specially the cleaning team, the luggage staff as well as the front desk staff. I enjoyed my stay there.
Stayed 6 nights in Sep 2023
Response from Damir Kartal, General Manager on 6 Oct,2023
We very much appreciate your comments regarding your stay at the Mövenpick Hotel & Apartments Bur Dubai. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Need improvement to meet 5 star rating
Room was stinking, could be due to carpet / lack of fresh air
Stayed 1 night in Aug 2023
Response from Damir Kartal, General Manager on 4 Sept,2023
Dear Guest,Thank you for choosing us for your recent stay and sharing your experience with the hotel We are truly sorry for the discomfort caused during your stay. Nevertheless, thank you for having taken the time to let us know your feedback.We hope that you would not hesitate to stay with us again, should your travel plans bring you this way in the near futureSincerely,

2/10 Terrible

Mohaned

Disliked: Cleanliness, staff & service, property conditions & facilities
Room bath towels were dirty. Room was dirty. Elevatros were dirty. Smily lobby and hallways
Stayed 4 nights in Jun 2023
Response from Damir Kartal, General Manager on 3 Jul,2023
Dear Guest,Thank you for choosing us for your recent stay and sharing your experience with the hotel We are truly sorry for the discomfort caused during your stay. Nevertheless, thank you for having taken the time to let us know your feedback.We hope that you would not hesitate to stay with us again, should your travel plans bring you this way in the near futureSincerely,

10/10 Excellent

hardik

Stayed 2 nights in Jun 2023
Response from Damir Kartal, General Manager on 3 Jul,2023
Dear Guest,Thank you for choosing Mövenpick Hotel & Apartments Bur Dubai for your recent stay in Dubai It is wonderful to see your pleasant feedback on the hotel. We were delighted to learn that your overall experience of the hotel was up to your greatest satisfaction. Your perfect review is indeed greatly appreciated. Thank you once again for staying with us and we do hope that you would consider staying with us again should your travel plans bring you this way in the near future.Sincerely,

4/10 Poor

samuel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Property was in a good location to explore old town Dubai. Service of the hotel was very disappointing. I would not stay here again.
Stayed 3 nights in May 2023
Response from Damir Kartal, General Manager on 22 May,2023
Dear Guest,Thank you for choosing us for your recent stay and sharing your experience with the hotel We are truly sorry for the discomfort caused during your stay. Nevertheless, thank you for having taken the time to let us know your feedback.We hope that you would not hesitate to stay with us again, should your travel plans bring you this way in the near futureSincerely,

10/10 Excellent

Farid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 4 nights in Mar 2023
Response from Damir Kartal, General Manager on 29 Mar,2023
Dear Guest,Thank you for choosing Mövenpick Hotel & Apartments Bur Dubai for your recent trip to DubaiIt gives us greater pleasure to receive the perfect rating for your stay with us and to see that your overall experience of the hotel was flawlessly pleasant. Thank you for taking the time to review us and share your feedback with us. We would be delighted to have the opportunity of serving you again, should your travel plans bring you this way in the near futureSincerely,

10/10 Excellent

Ajay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good comfortable stay
Stayed 1 night in Mar 2023
Response from Damir Kartal, General Manager on 22 Mar,2023
Dear Guest,Thank you for choosing Mövenpick Hotel & Apartments Bur Dubai for your recent stay in Dubai It is wonderful to see your pleasant feedback on the hotel. We were delighted to learn that your overall experience of the hotel was up to your greatest satisfaction. Your perfect review is indeed greatly appreciated. Thank you once again for staying with us and we do hope that you would consider staying with us again should your travel plans bring you this way in the near future.Sincerely,

10/10 Excellent

KARIM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only issue was shower water flowing out to bathroom floor
Stayed 6 nights in Mar 2023
Response from Damir Kartal, General Manager on 22 Mar,2023
Dear Guest,Thank you for choosing Mövenpick Hotel & Apartments Bur Dubai for your recent stay in Dubai It is wonderful to see your pleasant feedback on the hotel. We were delighted to learn that your overall experience of the hotel was up to your greatest satisfaction. Your perfect review is indeed greatly appreciated. Thank you once again for staying with us and we do hope that you would consider staying with us again should your travel plans bring you this way in the near future.Sincerely,

6/10 Okay

Prafulchandra

Travelled with group
Liked: Cleanliness, staff & service, amenities
Not a five star rating, breakfast not up to standard , no coffee/tea machines and breakfast varieties not comparable to other five star facilities. Rooms and carpet smell of cigarette smoke. Had to wait long for taxis
Stayed 4 nights in Feb 2023
Response from Damir Kartal, General Manager on 13 Mar,2023
Dear Guest,Thank you for choosing us for your recent stay and sharing your experience with the hotel We are truly sorry for the discomfort caused during your stay. Nevertheless, thank you for having taken the time to let us know your feedback.We hope that you would not hesitate to stay with us again, should your travel plans bring you this way in the near futureSincerely,

10/10 Excellent

leonora c

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
We were a family of 5 staying for 1 week in the apartments. Initial bookig was for 4 people but later on another friend joined and Movenpick was very accomodating. Good location , amazing food 👌, staff very polite agaist being very busy. Apartment big and clean. Maybe bathroom needed a bit of attention but nothing major .Restaurant staff Hari , Aisa & Islam very polite and from day 2 already knew our routine. Housekeeping Anthony and Lydia very attentive when needed something. Overall a good stay. Will definitely recommended!
Stayed 7 nights in Feb 2023
Response from Damir Kartal, General Manager on 20 Feb,2023
Dear GuestThank you for taking the time to share your positive experience following your recent stay with us at Mövenpick Hotel and Apartments Bur Dubai. We were delighted to learn how much you enjoyed your stay with us and that you were pleased with the services of the hotel. Moreover, thank you for bringing to our attention the warm hospitality extended to you by Hari, Aisa, Islam, Anthony and Lydia during your stay. It is very motivational for all of the team to receive such positive comments. We look forward to the opportunity of welcoming you back to the hotel in the near future.Sincerely,

6/10 Okay

Faizan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Even though i had VIP Access they did not upgrade me as they promise.
Stayed 11 nights in Jan 2023
Response from Damir Kartal, General Manager on 15 Feb,2023
Dear Guest,Thank you for choosing us for your recent stay and sharing your experience with the hotel We were concerned to read about your unpleasant experience during the course of your stay. We regret that we failed to live up to your expectation and sincerely apologize for all the shortcomings that you experienced. We hope that you would not hesitate to stay with us again, should your travel plans bring you this way in the near futureSincerely,

10/10 Excellent

Ajay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Jan 2023
Response from Damir Kartal, General Manager on 26 Jan,2023
Dear Guest,Thank you for choosing Mövenpick Hotel & Apartments Bur Dubai for your recent stay in Dubai It is wonderful to see your pleasant feedback on the hotel. We were delighted to learn that your overall experience of the hotel was up to your greatest satisfaction. Your perfect review is indeed greatly appreciated. Thank you once again for staying with us and we do hope that you would consider staying with us again should your travel plans bring you this way in the near future.Sincerely,

10/10 Excellent

nasser

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Damir Kartal, General Manager on 26 Jan,2023
Dear Guest,Thank you for choosing Mövenpick Hotel & Apartments Bur Dubai for your recent trip to DubaiIt gives us greater pleasure to receive the perfect rating for your stay with us and to see that your overall experience of the hotel was pleasant. Thank you for taking the time to review us and share your feedback with us. We would be delighted to have the opportunity of serving you again, should your travel plans bring you this way in the near futureSincerely,

10/10 Excellent

Dinesh, Pleasanton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location. Close to restaurants and airport. Staff was helpful, rooms were clean and spacious.
Response from Damir Kartal, General Manager on 16 Jan,2023
Dear Guest,Thank you for choosing Mövenpick Hotel & Apartments Bur Dubai for your recent stay in Dubai It is wonderful to see your pleasant feedback on the hotel. We were delighted to learn that your overall experience of the hotel was up to your greatest satisfaction. Your perfect review is indeed greatly appreciated. Thank you once again for staying with us and we do hope that you would consider staying with us again should your travel plans bring you this way in the near future.Sincerely,

4/10 Poor

Safia

Travelled with family, Travelled with group
Disliked: Staff & service
I wasn’t offered the perks stated in Expedia Gold member benefits. I showed the benefits details to the hotel reception and the manager said they’ll include the breakfast for one night stay but then charged me for it after I checked out. Also one staff who brought us water bottles to our room insisted us to fill a review. That was late at night. Why were they so pushy??
Response from Damir Kartal, General Manager on 16 Jan,2023
Dear Guest,Thank you for choosing us for your recent stay and sharing your experience with the hotel We are truly sorry for the discomfort caused during your stay. Nevertheless, thank you for having taken the time to let us know your feedback.We hope that you would not hesitate to stay with us again, should your travel plans bring you this way in the near futureSincerely,

10/10 Excellent

Reta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff - Karim, Griffin, Jasper, Aemon, to name a few. Hotel was also Value for money. However, Breakfast arrangement needs improvement - waiting to be seated can sometimes take too long.
Response from Damir Kartal, General Manager on 16 Jan,2023
Dear GuestThank you for taking the time to share your positive experience following your recent stay with us at Mövenpick Hotel and Apartments Bur Dubai. We were delighted to learn how much you enjoyed your stay with us and that you were pleased with the services of the hotel. Moreover, thank you for bringing to our attention the warm hospitality extended to you by Karim, Griffin, Jasper, and Ayemon during your stay. It is very motivational for all of the team to receive such positive comments. At the same time, we have duly noted the point that you highlighted was not much of your satisfaction about the breakfast arrangement. Nevertheless, thank you for having taken the time to review usWe look forward to the opportunity of welcoming you back to the hotel in the near future.Sincerely,

2/10 Terrible

Verified traveller

They canceled it without informing me
Stayed 2 nights in Dec 2022
Response from Damir Kartal, General Manager on 16 Jan,2023
Dear Guest,Thank you for choosing us and sharing your booking experience with the hotel We are truly sorry for the discomfort caused during your booking. Nevertheless, thank you for having taken the time to let us know your feedback.We hope that you would not hesitate to stay with us again, should your travel plans bring you this way in the near futureSincerely,

6/10 Okay

Fatima

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2022
Response from Damir Kartal, General Manager on 28 Dec,2022
Dear Guest,Thank you for choosing Mövenpick Hotel & Apartments Bur Dubai for your recent trip to DubaiIt gives us greater pleasure to receive the perfect rating for your stay with us and to see that your overall experience of the hotel was pleasant. Thank you for taking the time to review us and share your feedback with us. We would be delighted to have the opportunity of serving you again, should your travel plans bring you this way in the near futureSincerely,

10/10 Excellent

Faizan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was a great property.
Response from Damir Kartal, General Manager on 28 Dec,2022
Dear Guest,Thank you for choosing Mövenpick Hotel & Apartments Bur Dubai for your recent trip to DubaiIt gives us greater pleasure to receive the perfect rating for your stay with us and to see that your overall experience of the hotel was flawlessly pleasant. Thank you for taking the time to review us and share your feedback with us. We would be delighted to have the opportunity of serving you again, should your travel plans bring you this way in the near futureSincerely,

10/10 Excellent

Musadiq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2022
Response from Damir Kartal on 19 Dec,2022
Dear Musadiq,Thank you for your feedback, we appreciate your comments and will share them with our team. We hope to see you again soon!

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Serene environment and friendly staff.
Response from Damir Kartal, General Manager on 6 Dec,2022
Dear Guest,Thank you for choosing Mövenpick Hotel & Apartments Bur Dubai for your recent trip to DubaiIt gives us greater pleasure to receive the perfect rating for your stay with us and to see that your overall experience of the hotel was flawlessly pleasant. Thank you for taking the time to review us and share your feedback with us. We would be delighted to have the opportunity of serving you again, should your travel plans bring you this way in the near futureSincerely,

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022
Response from Damir Kartal, General Manager on 29 Nov,2022
Dear Guest,Thank you for choosing Mövenpick Hotel & Apartments Bur Dubai for your recent stay in Dubai It is wonderful to see your pleasant feedback on the hotel. We were delighted to learn that your overall experience of the hotel was up to your greatest satisfaction. Your perfect review is indeed greatly appreciated. Thank you once again for staying with us and we do hope that you would consider staying with us again should your travel plans bring you this way in the near future.Sincerely,

10/10 Excellent

ASHANKINI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
For years I have stayed at Movenpick burdubai most comfortable, best location and friendly staff.
Stayed 1 night in Nov 2022
Response from Damir Kartal, General Manager on 16 Nov,2022
Dear Guest,Thank you for choosing Mövenpick Hotel & Apartments Bur Dubai for your recent trip to DubaiIt gives us greater pleasure to receive the perfect rating for your stay with us and to see that your overall experience of the hotel was flawlessly pleasant. Thank you for taking the time to review us and share your feedback with us. We would be delighted to have the opportunity of serving you again, should your travel plans bring you this way in the near futureSincerely,

10/10 Excellent

ASHANKINI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and comfortable. good location, the bed is extremely comfortable specially after long flight we were given an early check in
Response from Damir Kartal, General Manager on 11 Nov,2022
Thank you for choosing Mövenpick Hotel & Apartments Bur Dubai for your recent stay in Dubai It is wonderful to see your pleasant feedback on the hotel. We were delighted to learn that your overall experience of the hotel was up to your greatest satisfaction. Your perfect review is indeed greatly appreciated. Thank you once again for staying with us and we do hope that you would consider staying with us again should your travel plans bring you this way in the near future.Sincerely,

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great. We love the Indian restaurant in the hotel and have come back many times to eat in the restaurant.
Stayed 3 nights in Sep 2022
Response from Damir Kartal, General Manager on 11 Oct,2022
Dear Guest,Thank you for choosing Mövenpick Hotel & Apartments Bur Dubai for your recent trip to DubaiIt gives us greater pleasure to receive the perfect rating for your stay with us and to see that your overall experience of the hotel was flawlessly pleasant. Thank you for taking the time to review us and share your feedback with us. We would be delighted to have the opportunity of serving you again, should your travel plans bring you this way in the near futureSincerely,

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Value
Really nice Hotel and great service. Excellent value for money.
Stayed 4 nights in Sep 2022
Response from Damir Kartal, General Manager on 11 Oct,2022
Dear Guest,Thank you for choosing Mövenpick Hotel & Apartments Bur Dubai for your recent stay in Dubai It is wonderful to see your pleasant feedback on the hotel. We were delighted to learn that your overall experience of the hotel was up to your greatest satisfaction. Your perfect review is indeed greatly appreciated. Thank you once again for staying with us and we do hope that you would consider staying with us again should your travel plans bring you this way in the near future.Sincerely,

8/10 Good

Kifaya

Liked: Cleanliness, staff & service, property conditions & facilities
Overall nice place to stay. Close proximity to several attractions and clean hotel. I wish the receptionist provided more information about the hotel amenities, services etc… At check in.
Stayed 8 nights in Aug 2022
Response from Damir Kartal, General Manager on 14 Sept,2022
Dear Guest,Thank you for choosing Mövenpick Hotel & Apartments Bur Dubai for your recent trip to DubaiIt gives us greater pleasure to receive the perfect rating of your stay with us and to see that your overall experience of the hotel was pleasant. Thank you for taking the time to review us and share your feedback with us. We would be delighted to have the opportunity of serving you again, should your travel plans bring you this way in the near futureSincerely,

10/10 Excellent

Murod

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service were excellent. We were provided with free room upgrade, very nice breakfast. The rooftop pool was amazing, kids enjoyed the most. The hotel provides valet parking as well. Thanks to Mr.Ali at reception and all staff members.
Stayed 3 nights in Sep 2022
Response from Damir Kartal, General Manager on 14 Sept,2022
Dear Guest,Thank you for your valuable feedback following your recent stay with us at Mövenpick Hotel and Apartment Hotel Bur Dubai.We were delighted to learn that you had a pleasant stay with us and enjoyed the services and facilities of the hotel. Moreover, thank you for bringing to our attention the warm hospitality extended to you by Mr. Ali during your stay. It is very motivational for all of the team to receive such positive comments. Thank you once again for your valuable feedback and I do hope that you will have the opportunity to return to the hotel in the not too distant future.Sincerely,

10/10 Excellent

Angelor

Stayed 13 nights in Aug 2022

10/10 Excellent

Ajay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good comfortable stay
Stayed 11 nights in Aug 2022
Response from Damir Kartal, General Manager on 5 Sept,2022
Dear Guest,Thank you for choosing Mövenpick Hotel & Apartments Bur Dubai for your recent stay in Dubai It is wonderful to see your pleasant feedback on the hotel. We were delighted to learn that your overall experience of the hotel was up to your greatest satisfaction. Your perfect review is indeed greatly appreciated. Thank you once again for staying with us and we do hope that you would consider staying with us again should your travel plans bring you this way in the near future.Sincerely,

8/10 Good

Varun

Stayed 3 nights in Aug 2022